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CATV - CABLE TELEVISION (62) I I (BD MAR 2 It 1995 -'0._.-' CITY CLERK DEPT. Vision Cabl. Of Pinel/as, Inc. 2530 Drew Street Clearwater. Florida 34625 (813) 797-1818 March 23, 1995 Ms. Cyndie Goudeau City of Clearwater 112 S. Osceola Ave. Clearwater, FL 34616 THE ENTERTAINMENT PEOPLE Dear Ms. Goudeau: Be8inning on March I, 1995, the cable industry nationwide began advertising their "On- Time Guarantee" initiative for installation and service. You have probably seen or beard these announcements on television and radio in recent weeks. We will be sending the enclosed billstuffer to Our entire customer base, along with their next statement, and wanted you to have a copy. If you have any comments or questions, please call me at 8 I 3-797-1818, extension 249. James K. Waldo Vice President/General Manager ", JKW/sj Enclosure . '.. ., ;- Announcing I Vision Cable's on-time installation and service guarantee. o If we're late for an installation appointment, you get it free. Guaranteed. o And, if we're late for a service appointment, you get a $20 credit. Guaranteed. ICABLETVI ~ 204-XXl0977 395