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GRANICUS PROPOSAL DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 (GG" GRAN ICUS THIS IS NOT AN INVOICE Order Form Prepared for Clearwater, FL Granicus Proposal for Clearwater, FL ORDER DETAILS Prepared By: Sarah Morris Phone: Email: sarah.morris@granicus.com Order#: Q-322330 Prepared On: 19 Dec 2023 Expires On: 17 Feb 2024 ORDER TERMS Currency: USD Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Current Subscription End Date: 31 May 2024 Period of Performance: The Agreement will begin on date of signature and will continue through the end of the then current billing term. The subscription includes the following domain(s) and subdomain(s): https://www.myclearwcter.com/ https://www.clearwatergas.com/ https://www.myclearwaterparks.com/ https://www.myclearwaterevents.com/ https://www.clearwaterpolice.org/ https://www.myclearwaterlibrary.com/ Order #: Q-322330 Prepared: 19 Dec 2023 Page 1 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 U- GRAN N I CU S 7 Order Form Clearwater, FL PRICING SUMMARY The pricing and terms within this Proposal are specific to the products and volumes contained within this Proposal. A g I'M 9f MN I 50 &jg" '1( 11,14) Granicus Remote Administration Annual I Each $0.00 Additional SMS - 500000 Annual I Each $10,100.00 Send Agenda (Legistar) Annual I Each $0.00 Template- Agenda or Minutes- HTML Annual I Each $642.56 AzureAD Connector License Annual I Each $0.00 Granicus Encoding Appliance Software Annual 1 Each $1,606.36 (GT) Legistar Add-On - Laserfiche Integration Annual I Each $1,606.36 Meeting Efficiency Suite Annual I Each $9,782.77 OpenCities Subsite License Annual 5 Each $9,983.00 Citizen Participation Suite Annual I Each $8,031.83 Open Platform Suite Annual I Each $0.00 OpenCities SaaS License Annual I Each $27,058.99 Government Transparency Suite Annual I Each $9,782.77 Legistar Annual I Each $19,276.38 OpenForms Enterprise License (30 users, 100 Annual I Each $9,667.66 forms) Boards and Commissions Annual I Each $11,696.83 Open Platform Suite Annual I Each $0.00 Communications Cloud Annual I Each $13,135.41 Granicus Encoding Appliance Software Annual I Each $1,559.58 (GT) Recurring Captioning Services Annual 432 Hours $70,178.40 Communications Cloud Advanced Annual I Each $3,283.95 Package OpenCities Cloud Security License Annual lEach $472.86 govDelivery for Integrations Annual lEach $0.00 Order #: Q-322330 Prepared: 19 Dec 2023 Page 2 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRAN CU S Order Form Clearwater, FL Solution BillingQuantity/Unit One-Time Fee Frequency Granicus Web - Intranet-Specialty services Milestones - 1 Each $11,250.00 pack- Independent Subsite 40/30/30 SUBTOTAL: $11,250.00 OEM Solution BillingQuantity/Unit Annual Fee Frequency OpenCities Subsite License Annual 1 Each $2,000.00 SUBTOTAL: $2,000.00 • Please note, annual fees for new subscriptions will be prorated to align to Client's then-current billing term. Exceptions include Recurring Captioning Services, SMS, and Targeted Messages. • Additional volume purchased will cover the period of 01 Jun 2023 -31 May 2024 The additional volume and annual fees will be added to Clearwater, FL's standard subscription and will be included in the next renewal period. Order #: Q-322330 Prepared: 19 Dec 2023 Page 3 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL PRODUCT DESCRIPTIONS Solution Description Additional SMS -500000 Additional SMS/Text Messaging includes: • Access to the selected volume of additional SMS/text messages per year from a unique standard toll-free number within the United States* • Use of responsively designed sign-up pages that allow the public to subscribe to communication updates from various devices *International numbers are not supported. SMS/text messages not used in the period of performance will not carry over to the following year. Client must have explicit opt-in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. Send Agenda (Legistar) Send Agenda is dependent on an active subscription to the relevant govMeetings agenda. Template- Agenda or Minutes- Template-Agenda or Minutes - HTML is for a template created using HTML, HTML which a client uses to output minutes data into a webpage that has the look and feel of a document. AzureAD Connector License OpenCities integrates with your Microsoft Active Directories (via AzureAD not on-prem), giving staff the convenience of a single sign-on experience and automatically mapping the appropriate roles and permissions in OpenCities to relevant AD users. For your OpenCities intranet, the Azure AD connector powers your staff directory and organisation chart to ensure they are dynamically updated on a regular basis. This may be used for your web, intranet and subsites. Granicus Encoding Appliance Granicus Encoding Appliance Software (GT) This includes the LiveManager Software (GT) Software solution where webcasts are started/stopped, agendas amended and indexed, votes and attendance recorded, and minutes created. Legistar Add-On - Laserfiche Legistar Add-On- Laserfiche Integration is for the Legistar\Laserfiche Integration integration that allows for documents to be imported from Laserfiche to Legistar and for Legistar to export reports\attachments to Laserfiche Order #: Q-322330 Prepared: 19 Dec 2023 Page 4 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Meeting Efficiency Suite Meeting Efficiency is a hybrid Software-as-a-Service (SaaS) and Hardware- as-a-Service (HaaS) solution that enables government organizations to simplify the in-meeting management and post-meeting minutes creation processes of the clerk's office. By leveraging this solution, the client will be able to streamline meeting data capture and minutes production, reducing staff efforts and decreasing time to get minutes published. During a meeting, use LiveManager to record roll calls, motions, votes, notes, and speakers, all indexed with video. Use the index points to quickly edit minutes, templates to format in Microsoft Word, and publish online with the click of a button. Meeting Efficiency includes: • Unlimited user accounts • Unlimited meeting bodies • Unlimited storage of minutes documents • Access to the LiveManager software application for recording information during meetings • Access to the Word Add-in software component for minutes formatting in MS Word if desired • Up to one (1) MS Word minutes template (additional templates can be purchased if needed) Order #: Q-322330 Prepared: 19 Dec 2023 Page 5 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description OpenCities Subsite License This License is for a single subsite to be installed with an instance of OpenCities. Examples of subsites include: Libraries, leisure centers, festivals, tourism and more. Using our Subsite functionality, clients can create and manage subsites without the need to engage in custom web development. Using the site wizard, you can select what functions and layout needs you have for the site, set up publishers and permissions, and start entering content within a matter of days. Create and implement a visual theme in-house or partner with Granicus to deliver one for you. • Use the full power of OpenCities modules to create functionally rich subsites • Reduce maintenance costs • All sites benefit from ongoing Accessibility, Browser, Device and UI updates • Easily share content such as events in between sites, even if each site looks different • Setup password protected sites to deliver secure information to authenticated users. • Subsites are supported under the same terms as the main site, with the same SLA and support and maintenance agreements. • Does not include implementation services Order #: Q-322330 Prepared: 19 Dec 2023 Page 6 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Citizen Participation Suite The Granicus Citizen Participation suite provides the ability to involve the community throughout the legislative process and produce better outcomes. The Citizen Participation suite also reduces staff time by providing the ability to effortlessly collect, manage, and prioritize citizen input. The software provides a convenient way for citizens to voice their feedback and participate online. Granicus Citizen Participation includes: • Unlimited user signup • SpeakUp tool • eComment tool • Ability for citizens to sign up and participate in online projects, discussions, forums, ideas, surveys, and meetings • Spam protection through CAPTCHA • Profanity filters • Role permissions for administrators • Idea module • Discussion module • Forum module • Projects module • Survey module • Meetings module • Reporting on a module by module basis • Ability to request, speak, or comment on agenda items Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Order #: Q-322330 Prepared: 19 Dec 2023 Page 7 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description OpenCities SaaS License The OpenCities platform allows you to launch modern, easy to use websites that evolve to put the needs of your community at the center. The SaaS License includes: • All OpenCities out of the box functionality (excluding optional/premium modules priced separately) • Platform setup and full project management • Managed cloud hosting via Microsoft AzureGov • Ongoing security updates • Ongoing product updates and enhancements • WCAG AA Accessibility maintained perpetually • 99.9% up-time guarantee and 24/7 support for Priority 1 issues (per SLA) • Comprehensive SLA and Support Ticketing system See subscription agreement for details. Government Transparency Government Transparency are the live in-meeting functions. Streaming of Suite an event, pushing of documents, and indexing of events. Legistar Legistar is a Software-as-a-Service (SaaS) solution that enables government organizations to automate the entire legislative process of the clerk's office. Clerks can leverage Legistar to easily manage the entire legislative process from drafting files, through assignment to various departments, to final approval. Legistar includes: • Unlimited user accounts • Unlimited meeting bodies and meeting types • Unlimited data storage and retention • Up to one (1) Legistar database • Up to one (1) InSite web portal Order #: Q-322330 Prepared: 19 Dec 2023 Page 8 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description OpenForms Enterprise License OpenForms is a digital forms builder specifically designed for Government. (30 users, 100 forms) Government services can be complicated, but the experience for the residents accessing them shouldn't have to be. OpenForms is perfect for the business of government, with capabilities that will help you convert complex, multi-page forms and processes into simple, step-by-step online forms that adjust based on customers responses. The Enterprise plan to accelerate digital transformation for up to: 30 users, 100 published forms. Key features include: • Workspaces • Response workflows • Custom documents (Certificates, permits, formal letters & more) • Form versioning & scheduling • Drag and drop form builder • Display logic and calculations • Payments • Insights dashboard • Form analytics • Support team access • Save responses • Unlimited responses • Data connections and API access • Up to: 50GB file uploads, 2,000 web API calls per hour, 20 custom documents per form Order #: Q-322330 Prepared: 19 Dec 2023 Page 9 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Boards and Commissions Boards and Commissions is a Software-as-a-Service (SaaS) solution that enables government organizations to simplify the citizen application and appointment to boards process of the clerk's office. Boards and Commissions includes: • Unlimited user accounts • Unlimited boards, commissions, committees, and subcommittees • Unlimited storage of citizen applications • Access to up to one (1) Boards and Commissions site • Access to customizable, embeddable iFrame websites for displaying information to citizens • Access to a customizable online citizen application form including board-specific questions • Customizable forms for board details, appointment details, and internal tracking details • Pre-designed document PDFs for applications, board details and rosters, and vacancy reports • Downloadable spreadsheets for easy reporting Optional custom templates for document or report generation may also be purchased for an additional fee. Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Order #: Q-322330 Prepared: 19 Dec 2023 Page 10 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Communications Cloud The Cloud is a Software-as-a-Service (SaaS) solution that enables government organizations to connect with more people. By leveraging the Cloud, the client will be able to utilize a number of different outreach mediums, including email, SMS/text messages, RSS feeds, and social media integration to connect with its target audiences. The Cloud includes: • Up to 99,999 Potential Users • Unlimited email sends with industry-leading delivery and management of all bounces • Support to upload and migrate existing email lists • Access to participate in the GovDelivery Network • Ability to send mass notifications to multiple devices • 24/7 system monitoring, email and phone support during business hours, auto-response to inbound messages from end users, and emergency support • Text-to-subscribe functionality • Up to 2 Web-hosted training sessions annually • Up to 50 administrators • Up to 1 GovDelivery account(s) • Access to a complete archive of all data created by the client for 18 months (rolling) • Up to 3 hours of message template and integration development • Up to 100 subscription topics • Up to 100,000 SMS/text messages per year from a shared short code within the United States* *International numbers are not supported. SMS/text messages not used in the period of performance will not carry over to the following year. Granicus Encoding Appliance Granicus Encoding Appliance Software (GT) This includes the LiveManager Software (GT) Software solution where webcasts are started/stopped, agendas amended and indexed, votes and attendance recorded, and minutes created. Order #: Q-322330 Prepared: 19 Dec 2023 Page 11 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Recurring Captioning Services Live closed captioning. • All Meetings will incur one hour minimum. • Cancellations within 24 hrs.will be charged 1 hour minimum. • Caption reservations should be reserved two weeks in advance. Jobs with little notice may not be guaranteed coverage, 24 hours as an absolute minimum. • Real Time Captions are provided at an 98% accuracy readability rating • Recurring Caption hours not used in the period of performance will not carry over to the following year. Communications Cloud The Advanced Cloud Module gives government communicators better Advanced Package insight into the needs of citizens and improves their ability to enhance online transactions, promote behavior change through public awareness, and improve citizen engagement. The Advanced Cloud Module adds streamlined marketing capabilities that incorporate greater degrees of audience segmentation, personalization, message testing, and mobile engagement. The Advanced Cloud Module includes: • Dynamic segmentation around bulletins, engagement, and question (e.g. zip code) • Canned campaigns for re-engagement and new subscriber onboarding • Testing: Simple (A/B, 10/10/80) A subscription for the Advanced Cloud Module is dependent on on active license for the govDelivery Communications Cloud. OpenCities Cloud Security Deployment of Imperva Security and Content Delivery Network (CDN). License Providing leading caching and security resulting in enhanced protection from malicious attacks. Once configured, it continuously monitors and blocks attacks. With a global 24/7/365 security operations center, it provides an expertly managed web application firewall, distributed denial of service attack protection and advanced bot detection. govDelivery for Integrations Send notification bulletins directly to constituents who subscribe to receive updates directly through Granicus (powered by govDelivery). Receive a monthly metrics report delivered via email to show subscriber growth and engagement activity for the past month of bulletin sends, and grow subscribers through access to the Granicus Advanced Network. Note: govDelivery integrations is dependent on an active subscription to the relevant govMeetings agenda or govAccess CMS solutions. Order #: Q-322330 Prepared: 19 Dec 2023 Page 12 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description Granicus Web - Intranet- The Independent Subsite package offers a mutually agreed upon Specialty services pack- wireframe based on department needs from Granicus' selection of Independent Subsite layouts. This package includes: • Professional Project Management o Weekly/ bi-weekly communication • Basic UX Consultation, which may include one (1) or more of the following: o One (1) site analytics report based on Google Analytics o One (1) homepage heatmap analytics visualization o One (1) internal stakeholder survey o One (1) modular homepage wireframe based on predefined building blocks o Information Architecture (IA) best practices review • One (1) Content Rationalization Package (basic) o Best practices review, one (1) hour session o Site scrape loaded into AIM framework document • One (1) Visual Design Package o One (1) homepage design concept o Interior page sample o Mobile version sample o Up to three (3) rounds of design revisions • Development/CMS Implementation • QA & Accessibility Report Order #: Q-322330 Prepared: 19 Dec 2023 Page 13 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL Solution Description OpenCities Subsite License This License is for a single subsite to be installed with an instance of OpenCities. Examples of subsites include: Libraries, leisure centers, festivals, tourism and more. Using our Subsite functionality, clients can create and manage subsites without the need to engage in custom web development. Using the site wizard, you can select what functions and layout needs you have for the site, set up publishers and permissions, and start entering content within a matter of days. Create and implement a visual theme in-house or partner with Granicus to deliver one for you. • Use the full power of OpenCities modules to create functionally rich subsites • Reduce maintenance costs • All sites benefit from ongoing Accessibility, Browser, Device and UI updates • Easily share content such as events in between sites, even if each site looks different • Setup password protected sites to deliver secure information to authenticated users. • Subsites are supported under the same terms as the main site, with the same SLA and support and maintenance agreements. • Does not include implementation services GRANICUS ADVANCED NETWORK AND SUBSCRIBER INFORMATION • Granicus Communications Suite Subscriber Information. o Data provided by the Client and contact information gathered through the Client's own web properties or activities will remain the property of the Client ('Direct Subscriber'), including any and all personally identifiable information (PII). Granicus will not release the data without the express written permission of the Client, unless required by law. o Granicus shall: (i) not disclose the Client's data except to any third parties as necessary to operate the Granicus Products and Services (provided that the Client hereby grants to Granicus a perpetual, non-cancelable, worldwide, non-exclusive license to utilize any data, on an anonymous or aggregate basis only, that arises from the use of the Granicus Products by the Client, whether disclosed on, subsequent to, or prior to the Effective Date, to improve the functionality of the Granicus Products and any other legitimate business purpose, including the right to sublicense such data to third parties, subject to all legal restrictions regarding the use and disclosure of such information). • Data obtained through the Granicus Advanced Network. Order #: Q-322330 Prepared: 19 Dec 2023 Page 14 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL o Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct Subscribers recommendations to subscribe to other Granicus Client's digital communication (the 'Advanced Network'). When a Direct Subscriber signs up through one of the recommendations of the Advanced Network, that subscriber is a 'Network Subscriber' to the agency it subscribed to through the Advanced Network. o Network Subscribers are available for use while the Client is under an active subscription with Granicus. Network Subscribers will not transfer to the Client upon termination of any Granicus Order, SOW, or Exhibit. The Client shall not use or transfer any of the Network Subscribers after termination of its Order, SOW, or Exhibit placed under this agreement. All information related to Network Subscribers must be destroyed by the Client within 15 calendar days of the Order, SOW, or Exhibit placed under this agreement terminating. o Opt-In. During the last 10 calendar days of the Client's subscription, the Client may send an opt- in email to Network Subscribers that shall include an explanation of the Client's relationship with Granicus terminating and that the Network Subscribers may visit the Client's website to subscribe to further updates from the Client in the future. Any Network Subscriber that does not opt-in will not be transferred with the subscriber list provided to the Client upon termination. SMS/TEXTUPDATES TO SHARED SHORT CODES FOR CLIENTS • Granicus will be migrating all clients with SMS/Text Messaging Solutions using a shared short code option to a unique standard toll-free number within the United States (International numbers not supported). Short Codes are recommended for Text-to-Subscribe functionalities, if enabled where available, for an additional fee. • Client must have explicit opt-in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. THIRD PARTY DISCLAIMER Closed Captioning and Meeting Services: Client and Granicus may agree that a third party will provide closed captioning, transcription services, or other meeting services under this Agreement. In such case, Client expressly understands that the third party is an independent contractor and not an agent or employee of Granicus. Granicus is not liable for acts performed by such an independent third party. Order #: Q-322330 Prepared: 19 Dec 2023 Page 15 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL TERMS & CONDITIONS • This quote, and all products and services delivered hereunder are governed by the terms located at https://granicus.com/legal/licensinq, including any product-specific terms included therein (the "License Agreement"). If your organization and Granicus has entered into a separate agreement or is utilizing a contract vehicle for this transaction,the terms of the License Agreement are incorporated into such separate agreement or contract vehicle by reference,with any directly conflicting terms and conditions being resolved in favor of the separate agreement or contract vehicle to the extent applicable. • If submitting a Purchase Order, please include the following language:The pricing, terms and conditions of quote Q-322330 dated 19 Dec 2023 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. • This quote is exclusive of applicable state,local, and federal taxes,which, if any,will be included in the invoice. It is the responsibility of Clearwater, FL to provide applicable exemption certificate(s). • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription. • Billing Frequency Notes (Milestones - 40/30/30): An initial payment equal to 407o of the total; a payment equal to 30% of the total upon homepage design approval, and; a payment equal to 300 of the total upon go-live. • Client will be invoiced for use of any product or service measured or capped by volume or amount of usage that exceeds the permitted amount set forth in this Quote at the same cost or rate set forth herein. • Updates to Shared Short Codes for SMS/Text Messaging: Granicus will be migrating all clients with SMS/Text Messaging Solutions using a shared short code option to a unique standard toll-free number within the United States (International numbers not supported). Short Codes are recommended for Text-to-Subscribe functionalities, if enabled where available,for an additional fee. Client must have explicit opt-in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. Order #: Q-322330 Prepared: 19 Dec 2023 Page 16 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 �j GRANICUS Order Form Clearwater, FL BILLING [ ] - Billing Contact Purchase Order No�uired? � �,,.-,,.Yes Billing Address PO Number PO required Billing Email: Billing Phone: If submitting a Purchase Order, please include the following language: The pricing, terms, and conditions of quote 0-322330 dated 19 Dec 2023 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. AGREEMENT AND ACCEPTANCE By signing this document, the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms. Clearwater, FL ......... ................... Signature: Name. Title: ,Date. ................................................................................................................................................................................................................ .........� Order #: Q-322330 Prepared: 19 Dec 2023 Page 17 of 17 DocuSign Envelope ID:510EF77D-9D63-457E-AF34-8DBA2E1450F5 Countersigned: CITY OF CLEARWATER, FLORIDA By: LDocuSigned by: 4- uFy PbiV'ViW Jenni er olrrier City Manager DS Approved as to form: Attest: L� DocuSigned by: DocuSigned by: i :' Owen Kohl e^r' Rosemarie all Assistant City Attorney City Clerk