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ORDERING DOCUMENT ORACLE- ORDERING DOCUMENT City of Clearwater 100 S Myrtle Ave (yd Floor) Clearwater FL 33756 Oracle USA, Inc. 1001 Sunset Blvd., Rocklin CA 95765 ORACLE CONTRACT INFORMATION Agreement: Software License and Services Agreement Number: SLSA-225665-01-0CT -1995 Ordering Document Number: US-225665-0D-ll-SEP-2007 This ordering document incorporates by reference the terms of the agreement specified above and all amendments thereto (the "agreement"). As used in this ordering document, "you" or "your" shall refer to the customer as defined in the agreement. A. SERVICES You have ordered the services listed below in the table and detailed in the attached exhibit(s), which are incorporated herein by reference. All fees on this ordering document are in US dollars. Services Reference Fees* Time and Materials Services Exhibit 1- TME-300203433 $19,170.00 Total Fees $19,170.00 Estimated Expenses $3.400.00 Total Fundin!! $22,570.00 *Expenses are in accordance with the referenced exhibit(s). All fees payable to Oracle are due within 30 days from the invoice date. Invoices for each service will be provided separately. Fees for any time and materials engagements listed above are estimated fees, as detailed in the referenced time and material services exhibit(s). B. ADDITIONAL TERMS 1. Segmentation. You acknowledge that the services acquired hereunder were bid by Oracle separately from any Oracle program licenses. You understand that you have the right to acquire services without acquiring any Oracle program licenses, and that you have the right to acquire the services and any Oracle program licenses separately. 2. Contact Information. 32819 - Pro! N8 6 Page 1 of5 Oracle Contracts Mana er: ...~~~.:.........._..j...~2~~..~...~~~~!~.~.Y......................................................................... Address: ! 1001 Sunset Blvd. MS 2045 I :~~f.~9.~~~::::::::~~::l~f.~}IJ:~~;I~:l:~~:=~~::~::::::::::~::::::::::::::~::::::::~:::~:::~::::~~:~.. Fax: 1916.315.4666 ...E~~fC.............1...~;;b~rt:;h~~ti~............~;~~i~.:.~~~................................... Your Hillin /Accounts Pa able Contact: ...~.~~:....................LQ~~..M~X.~.r....._..........................a............................................................. Address: 1100 S Myrtle Ave, (3' floor) ! Clearwater FL 33756 ...--...-..-.....-........-......4................-.................................................................................................................. ..~.!!2~~.:..................L?_~.?:~.2.?:~.?.2..?._.._..............................-............................................... Fax: 1 727.562.4696 --.....................................t....................-......................-...-.................................................................................. Email: IDan.maermclearwater.com 3. Order of Precedence. In the event of any inconsistencies between (i) the agreement and this ordering document, this ordering document shall take precedence, and (ii) this ordering document (excluding exhibits) and any attached exhibits, the exhibits shall take precedence. 4, Change Control Process. Any request for any change in services must be in writing; this includes requests for changes in project plans, scope, specifications, schedule, designs, requirements, service deliverables, software environment or any other aspect of your order. Oracle shall not be obligated to perform tasks related to changes in time, scope, cost, or contractual obligations until you and Oracle agree in writing to the proposed change in an amendment to this ordering document and/or applicable exhibit(s). 5. Force Maieure. Neither of us shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. We both will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 90 days, either of us may cancel unperformed services upon written notice. This section does not excuse either party's obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for services provided. 6. Export. Export laws and regulations of the United States and any other relevant local export laws and regulations apply to services deliverables. You agree that such export control laws govern your use of services deliverables (including technical data) and you agree to comply with all export laws and regulations (including "deemed export" and "deemed re-export" regulations). You agree that no data, information, program and/or materials resulting from services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology. 7. RelationshioBetween Parties. Oracle is an independent contractor and we agree that no partnership, joint venture, or agency relationship exists between us. We each will be responsible for paying our own employees, including employment related taxes and insurance. If while performing services Oracle requires access to other vendor's products that are part of your system, you will be responsible for acquiring all such products and the appropriate license rights necessary for Oracle to access such products on your behalf. 8. Rights Granted. Upon payment for services you will have a perpetual, non-exclusive, non-assignable, royalty free license to use for your internal business operations, anything developed by Oracle and delivered to you under this ordering document. You may allow your agents and contractors to use the deliverables for such purpose and you are responsible for their compliance with this ordering document. Oracle retains ownership and all intellectual property rights to anything developed or delivered under this ordering document. 32819 - Prot N8 (; Page 2 of5 . ' Oracle normally processes your order after receipt of a purchase order. If you are unable to iss ue a purchase order for the services ordered hereto for an amount up to the total fees specified in Section A above, please check the appropriate box below: D City of Clearwater does not issue purchase orders. D City of Clearwater does not require a purchase order for the services ordered hereto. The information provided above is accurate and complies with your business practices in making this purchase, including obtaining all necessary approvals to release the funds for this purchase. The signature below affirms your commitment to pay for the services ordered in accordance with the terms of this ordering document. This quote is valid through November 30, 2007and shall become binding upon execution by you and acceptance by Oracle. City of Clearwater Authorized Signature:~tI2;. .A.tt--~ ~-:::o:: Oracle USA, Inc. /J (? L- e::; Authorized Signature: Name: William B. Home II Name: ROPP.'I\'.T cr. Sn. CON'I':i:t...C....2 ~'-,:.;,','" ,::. Title: City Manager Title: Signature Date: /0/1$'/07 , . Signature Date: 7,~..,~4~ ,c-1 Approved as to form: Attest: f'~~2:~$-) ~ .w Cynt a . Goudeau Assistant City A orney V City Clerk ...--...-.- Ordering Document Effective Date: September 11,2007 32819 - Prot N8 Page 3 of 5 , . ORACLE" TIME AND MATERIALS EXHIBIT ORACLE CONTRACT INFORMATION Customer Name: Ordering Document Number: Exhibit Number: City of Clearwater US-225665-0D-ll-SEP-2007 Exhibit 1- TME-300203433 This exhibit incorporates by reference the terms of the ordering document specified above. 1. Description of Services. Oracle will assist you with the following services: workshops for the City of Clearwater's Water Department ("the City") in relation to their utilization of the Oracle Utilities Work and Asset Management application (the "Application" (formerly known as Synergen). The workshops will consist of two (2) on-site weeks focusing on the department's use of the Application. The information collected during such workshops on the current use of the Application will be evaluated and adjustments will be made to the configuration of the application as requested by the City Oracle will also propose alterations the City's business practices where appappropriate to enable the City to exploit the Application features. 2. Your Obligations and Proiect Assumptions. You acknowledge that your timely provision of and access to office accommodations, facilities, equipment, assistance, cooperation, complete and accurate information and data from your officers, agents, and employees, and suitably configured computer products (collectively, "cooperation") are essential to the performance of any services as set forth in this exhibit. Oracle will not be responsible for any deficiency in performing services if such deficiency results from your failure to provide full cooperation. You are responsible for obtaining any consents required for Oracle to perform services under this exhibit, and to allow Oracle to post, at any site at which services are performed, any documents necessary for Oracle to provide services in compliance with the law. You acknowledge that Oracle's ability to perform the services and any estimate related depends upon the following project assumptions and your fulfillment of the following obligations: A. Your Obligations . Maintain the properly configured hardware/operating system platform to support the services. . Obtain licenses under separate contract for any necessary Oracle programs before the commencement of services. . Maintain annual technical support for the Oracle programs under separate contract throughout the term of the services. . Provide Oracle with full access to the relevant functional, technical and business resources with adequate skills and knowledge to support the performance of services. . Scheduling the appropriate Public Utilities Water Department individuals for the assessment interviews. . Participation in the assessment planning and interviews. . Participation in the workshop finding and proposals discussion. . Participation in the post workshop discussion. B. Proiect Assumptions . Services will be provided at your Clearwater FL location. f6 32819 - Prot N8 Page 4 of 5 ,. Jr. 3. Rates, Estimated Fees and Expenses. The services specified above are provided on a time and materials ("T&M") basis; that is, you shall pay Oracle for all of the time spent performing such services, plus materials, taxes and expenses. For a period of one year from the effective date of the ordering document, the services described above will be provided at the rates set forth in the table below. Consultant Level Practice Director Technical Director Senior Principal Rate ($/Hour) $219.84 $219.84 $175.87 3.2 Estimated Fees and Expenses. All fees and expenses will be invoiced monthly. The fee estimate for labor performed under this exhibit is nineteen thousand one hundred seventy dollars ($19,170.00); the estimate for travel and out of pocket expenses is an additional three thousand four hundred dollars ($3,400.00). These estimates and any other estimates related to this exhibit are intended only to be for your budgeting and Oracle's resource scheduling purposes; these estimates do not include taxes. Oracle will invoice you for actual time spent performing the services, plus materials, taxes and expenses; such invoice may exceed the total estimated amount documented above. Once fees for services reach the estimate, Oracle will cooperate with you to provide continuing services on a T &M basis. 3.3 Compensatorv Taxes. The parties acknowledge that temporary living reimbursements to Oracle consu1tant(s) may be deemed compensatory under federal, state, and local tax laws if a consultant's assignment in a particular location will exceed or has exceeded one year. Where reasonably possible, Oracle will plan with you to limit the duration of a consultant's assignment in a particular location to less than one year. If your requirements are such that it becomes necessary for a consultant's services in a particular location to continue for a year or more and as a result, the reimbursement of such consultant's living expenses are deemed compensatory for tax purposes, then, you agree to pay Oracle the amount of additional compensation provided to such Oracle personnel to compensate for taxes imposed therefore. 4. Proiect Management. You and Oracle each agree to designate a project manager who shall work together with the other party's project manager to facilitate an efficient delivery of services. B 32819 - Prot N8 Page 5 of5 O:RACLe- ORDERING DOCUMENT City of Clearwater 100 S Myrtle Ave (3rd Floor) Clearwater FL 33756 Oracle USA, Inc. 1001 Sunset Blvd., Rocklin CA 95765 ORACLE CONTRACT INFORMATION Agreement: Software License and Services Agreement Number: SLSA-225665-01-0CT-1995 Ordering Document Num ber: US-225665-0D-II-SEP-2007 This ordering document incorporates by reference the terms of the agreement specified above and all amendments thereto (the "agreement"). As used in this ordering document, "you" or "your" shall refer to the customer as defined in the agreement. A. SERVICES You have ordered the services listed below in the table and detailed in the attached exhibit(s), which are incorporated herein by reference. All fees on this ordering document are in US dollars. Services Reference Fees* Time and Materials Services Exhibit 1- TME-300203433 $14,949.00 Total Fees $14,949.00 Estimated Expenses $1.700.00 Total Fundin!! $16,649.00 *Expenses are in accordance with the referenced exhibit(s). All fees payable to Oracle are due within 30 days from the invoice date. Invoices for each service will be provided separately. Fees for any time and materials engagements listed above are estimated fees, as detailed in the referenced time and material services exhibit(s). B. ADDITIONAL TERMS I. Segmentation. You acknowledge that the services acquired hereunder were bid by Oracle separately from any Oracle program licenses. You understand that you have the right to acquire services without acquiring any Oracle program licenses, and that you have the right to acquire the services and any Oracle program licenses separately. 2. Contact Information. OD_TME 6 Page 1 of5 Oracle Contracts Mana er: ~~~.:......_..._...j._~9.!?~!!...w_~.~~!t~;Y.................................................................... Address: ! 1001 Sunset Blvd. MS 2045 I ~::~h:~Q:~:~::::~:::~~::J::~r;:}lJ:~;J.:.~:l:~~:=~~::~::::::::::::::::::::::::::~:::::::::~::::::::~:::::::::~. Fax: ! 916.315.4666 ....E;~iT............r~~.b~rt:;h~~ti~...........~~~~i~.:.~~~................................. Your Billin I Accounts Pa able Contact: ...~.~!P..~.:..................U?~~.!~.!.~Y-.~!.............................a...........................................:.......... Address: ! 100 S Myrtle Ave, (3' floor) ! Clearwater FL 33756 ....................-.......-.....4--.......................................................................................................................... ...~.~..~~~.:_................l.]~.7.:.?2.~.:.~.?~..?...................................................................................... Fax: 1 727.562.4696 ..E~~ii.~..................i"'i)~;;.;.~....~~......;....~"j~~~;~t~.~.~~~;................................. 3. Order of Precedence. In the event of any inconsistencies between (i) the agreement and this ordering document, this ordering document shall take precedence, and (ii) this ordering document (excluding exhibits) and any attached exhibits, the exhibits shall take precedence. 4. Change Control Process. Any request for any change in services must be in writing; this includes requests for changes in project plans, scope, specifications, schedule, designs, requirements, service deliverables, software environment or any other aspect of your order. Oracle shall not be obligated to perform tasks related to changes in time, scope, cost, or contractual obligations until you and Oracle agree in writing to the proposed change in an amendment to this ordering document and/or applicable exhibit(s). 5. Force Maieure. Neither of us shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. We both will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 90 days, either of us may cancel unperformed services upon written notice. This section does not excuse either party's obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for services provided. 6. Export. Export laws and regulations of the United States and any other relevant local export laws and regulations apply to services deliverables. You agree that such export control laws govern your use of services deliverables (including technical data) and you agree to comply with all export laws and regulations (including "deemed export" and "deemed re-export" regulations). You agree that no data, information, program and/or materials resulting from services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology. 7. Relationship Between Parties. Oracle is an independent contractor and we agree that no partnership, joint venture, or agency relationship exists between us. We each will be responsible for paying our own employees, including employment related taxes and insurance. If while performing services Oracle requires access to other vendor's products that are part of your system, you will be responsible for acquiring all such products and the appropriate license rights necessary for Oracle to access such products on your behalf. 8. Rights Granted. Upon payment for services you will have a perpetual, non-exclusive, non-assignable, royalty free license to use for your internal business operations, anything developed by Oracle and delivered to you under this ordering document. You may allow your agents and contractors to use the deliverables for such purpose and you are responsible for their compliance with this ordering document. Oracle retains ownership and all intellectual property rights to anything developed or delivered under this ordering document. OD3ME (; Page 2 of5 Oracle normally processes your order after receipt of a purchase order. If you are unable to iss ue a purchase order for the services ordered hereto for an amount up to the total fees specified in Section A above, please check the appropriate box below: o City of Clearwater does not issue purchase orders. o City of Clearwater does not require a purchase order for the services ordered hereto. The information provided above is accurate and complies with your business practices in making this purchase, including obtaining all necessary approvals to release the funds for this purchase. The signature below affirms your commitment to pay for the services ordered in accordance with the terms of this ordering document. This quote is valid through November 30, 2007and shall become binding upon execution by you and acceptance by Oracle. Name: William B. Home II Name: k-.C3 .~ City of Clearwater Authorized Signatu~~-:rr: Oracle USA, Inc. -,.!-~ Title: City Manager Title: Signature Date: /0/15"/0 1 Signature Date: 2.S fVdJ Cr Approved as to form: Attest: 't~<^ 1'. ~ k- . !kJ:..ynt Goudeau Assistant City Attorney D City Clerk ,-,............., , Ordering Document Effective Date: September 11,2007 OD_TME Page 3 of5 ORACLE" TIME AND MAT ERIALS EXHIBIT ORACLE CONTRACT INFORMATION Customer Name: Ordering Document Number: Exhibit Number: City of Clearwater US-225665-0D-ll-SEP-2007 Exhibit 1- TME-300203433 This exhibit incorporates by reference the terms of the ordering document specified above. 1. Description of Services. Oracle will assist you with the following services: assist the City with an assessment of the City of Clearwater's General Services Fleet Division's preventative maintenance (PM) program identifYing application setup issues and resulting data issues. Oracle will assist the Fleet Group to resolve all issues identified during the assessment on a time and materials basis. 2. Your Obligations and Proiect Assumptions. You acknowledge that your timely provision of and access to office accommodations, facilities, equipment, assistance, cooperation, complete and accurate information and data from your officers, agents, and employees, and suitably configured computer products (collectively, "cooperation") are essential to the performance of any services as set forth in this exhibit. Oracle will not be responsible for any deficiency in performing services if such deficiency results from your failure to provide full cooperation. You are responsible for obtaining any consents required for Oracle to perform services under this exhibit, and to allow Oracle to post, at any site at which services are performed, any documents necessary for Oracle to provide services in compliance with the law. You acknowledge that Oracle's ability to perform the services and any estimate related depends upon the following project assumptions and your fulfillment of the following obligations: A. Your Obligations . Maintain the properly configured hardware/operating system platform to support the services. . Obtain licenses under separate contract for any necessary Oracle programs before the commencement of services. . Maintain annual technical support for the Oracle programs under separate contract throughout the term of the services. . Provide Oracle with full access to the relevant functional, technical and business resources with adequate skills and knowledge to support the performance of services. . Scheduling the appropriate Fleet Group individuals including if request by Oracle members of your IT to describe and explain the current state of the PM program and what the issues are as a result of it. B. Proiect Assumptions . Services will be provided at your Clearwater FL location. 3. Rates. Estimated Fees and Expenses. The services specified above are provided on a time and materials ("T&M") basis; that is, you shall pay Oracle for all ofthe time spent performing such services, plus materials, taxes and expenses. For a period of one year from the effective date of the ordering document, the services described above will be provided at the rates set forth in the table below. OD_TME ~. b Page 4 of 5 Consultant Level Practice Director Technical Director Senior Principal Rate ($/Hour) $219.84 $219.84 $175.87 3.2 Estimated Fees and Expenses. All fees and expenses will be invoiced monthly. The fee estimate for labor performed under this exhibit is fourteen thousand nine hundred forty nine dollars ($14,949.00); the estimate for travel and out of pocket expenses is an additional one thousand seven hundred dollars ($1,700.00). These estimates and any other estimates related to this exhibit are intended only to be for your budgeting and Oracle's resource scheduling purposes; these estimates do not include taxes. Oracle will invoice you for actual time spent performing the services, plus materials, taxes and expenses; such invoice may exceed the total estimated amount documented above. Once fees for services reach the estimate, Oracle will cooperate with you to provide continuing services on a T&M basis. 3.3 Compensatorv Taxes. The parties acknowledge that temporary living reimbursements to Oracle consultant(s) may be deemed compensatory under federal, state, and local tax laws if a consultant's assignment in a particular location will exceed or has exceeded one year. Where reasonably possible, Oracle will plan with you to limit the duration of a consultant's assignment in a particular location to less than one year. If your requirements are such that it becomes necessary for a consultant's services in a particular location to continue for a year or more and as a result, the reimbursement of such consultant's living expenses are deemed compensatory for tax purposes, then, you agree to pay Oracle the amount of additional compensation provided to such Oracle personnel to compensate for taxes imposed therefore. 4. Proiect Management. You and Oracle each agree to designate a project manager who shall work together with the other party's project manager to facilitate an efficient delivery of services. OD_TME Page 5 of5 g