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GEONEXUS INTEGRATION PLATFORM SOFT WARE LICENSE AGREEMENT geo ne us GEONEXUS®INTEGRATION PLATFORM SOFTWARE LICENSE AGREEMENT This Geonexus Integration Platform Software License Agreement(this "Agreement") is made as of August 3 202j (the "Effective Date"), between Geonexus Technologies L.L.C., a Michigan limited liability company with a place of business at 3005 Boardwalk Street, Suite 107, Ann Arbor, Michigan 48108 ("Geonexus"), and The City of Clearwater, a City with a place of business at 100 S. Myrtle Ave. Clearwater, FL 33756-5520, ("Customer") (each of Geonexus and Customer, a "Party"; together,the"Parties"). 1 Definitions. support of Customer's licensed use of the 1.1 "Affiliate" means an entity where Customer owns Software. or controls more than 50% of either the entity's 2.3 Use by Affiliates. voting rights or the entity's controlling body, but 2.3.1 Addendum.The Software and Documentation only for so long as this control continues to exist. may be used by an Affiliate of Customer 1.2 "Documentation" means the documentation provided that prior to any use the Affiliate pertaining to the use of the Software that is made executes a mutually agreeable addendum to available to Customer, as it may be updated from this Agreement by which the Affiliate agrees to time to time by Geonexus. be bound by the terms of this Agreement. 1.3 "Fees" means license fees, subscription fees, and 2.3.2 Customer Responsibility. Any use by a all other fees or charges arising under this Customer Affiliate will be subject to the Agreement. following: (a)Customer is responsible for the 1.4 "Software"means the software programs listed on acts or omissions of its Affiliate as if they were Exhibit A, in object code only, and provided by Customer's acts or omissions; and (b) the Geonexus to Customer, including any Upgrades Affiliate's use will not constitute a violation provided to Customer. under any applicable export law or regulation. 1.5 "Subscription Start Date" means,with respect to 2.4 Restrictions. specific Software, the date on which Customer 2.4.1 General. Customer acknowledges that the receives the software authorization keycode. Software and Documentation contain valuable 1.6 "Support" means the technical support services trade secret and confidential information of described in Exhibit B. Geonexus. Customer shall take the actions 1.7 "Term" is defined in Section 5.1. necessary to fulfill its obligations under this 1.8 "Upgrades" means maintenance patches, new Agreement by instruction or agreement with its releases, or new versions for Software provided to employees or agents who are permitted Customer. access to the Software or Documentation. Customer shall only give access to the 2 License Grants and Limitations. Software or Documentation on a need-to-know 2.1 Software License. Subject to all the terms and basis. conditions of this Agreement, Geonexus hereby 2.4.2 Proprietary Rights. Title to all patents, grants to Customer a nonexclusive, copyrights,trade secrets,and other proprietary nontransferable, nonsublicensable license during rights in or related to the Software and the Term under Geonexus' intellectual property Documentation (including all of their rights to use the Software identified on Exhibit A component parts) are and will remain the solely for its own internal business purposes and in exclusive property of Geonexus. Customer will accordance with the other restrictions in this not acquire any right in the Software or Agreement. The Software may only be copied as Documentation except the limited rights may be necessary for backup purposes or to specified in this Section 2,or take any action to replace a defective copy. If Customer is unable to challenge Geonexus proprietary rights. operate the Software due to an equipment Geonexus will own all rights in any copy, malfunction, the Software may be transferred translation, modification, adaptation, or temporarily to other computer equipment during the derivative work of the Software, including any period of equipment malfunction. improvements, whether or not authorized by 2.2 Documentation License. Subject to all the terms Geonexus, and Customer hereby assigns and conditions of this Agreement, Geonexus these rights to Geonexus. hereby grants to Customer a nonexclusive, 2.4.3 No Implied Licenses. Any use, modification, nontransferable, nonsublicensable license during or distribution of the Software or the Term under Geonexus' intellectual property Documentation by Customer outside the scope rights to use and copy the Documentation in of the express licenses granted in this Section 2 is prohibited. r 2.4.4 No Reverse-Engineering.Customer shall not, Agreement or applicable law with respect to a and shall not knowingly permit others to: (a) default in payment by Customer, including modify the Software;or(b)decompile,reverse- reasonable legal fees and the fees of any collection engineer, disassemble, or otherwise attempt, agency retained by Geonexus. directly or indirectly, to obtain or create source 4.3 Renewals. Geonexus shall provide an invoice for code for the Software; except that decompiling the renewal Fee at the then-current price at least the Software is permitted solely to the extent sixty(60)days prior to the end of the current term. the laws of Customer's jurisdiction give The applicable term will be renewed automatically Customer the right to do so to obtain for subsequent one-year terms upon Customer information necessary to render the Software payment of the applicable invoice. interoperable with other software,provided that 4.4 Taxes. All applicable transaction taxes, including Customer must first request this information sales and use taxes, value added taxes, privilege from Geonexus and Geonexus may, in its sole taxes, and other transactional charges such as discretion, either provide this information to duties, customs, tariffs, imposts, and government Customer or impose reasonable conditions, imposed surcharges ("Transaction Taxes") will be including a reasonable fee, on this use of the paid by Customer, and are not included in Software to ensure that Geonexus proprietary Geonexus pricing. If Geonexus is required by law rights in the Software are protected. to collect Transaction Taxes from Customer and 2.4.5 Unauthorized Distribution or Copying. remit them to a taxing authority, Geonexus will Other than in accordance with this Agreement, separately state the Taxes on an invoice. Each Customer shall not, and shall not knowingly Party is responsible for its own income taxes or permit others to: (a) lease, license,sublicense, taxes based on gross revenues or gross receipts. transfer, or assign any of its rights under this 4.5 Software Usage Audit. Upon Geonexus written Agreement; (b) sell, rent, or distribute the request, Customer shall provide to Geonexus a Software, including providing access to the signed certification (a)verifying the Software is Software or using the Software to operate a being used in accordance with the terms of this service bureau or on a timesharing basis;or(c) Agreement; and (b) listing the locations in which use, copy, duplicate, or otherwise reproduce the Software is run, number of users, number of any part of the Software or Documentation. CPUs, and any other information reasonably Any breach of this Section 2.4.5 is a material requested by Geonexus. Geonexus may, at breach of this Agreement that is incapable of Geonexus expense and not more than once cure. annually,audit Customer's use of the Software and 2.4.6 Required Proprietary Notices. Customer compliance with this Agreement. The audit will be shall ensure that each copy it makes of the conducted during business hours and will not Software or Documentation contains the same unreasonably interfere with Customer's business proprietary notices as provided to Customer. activities. Customer shall provide Geonexus or its 2.5 Reasonable Cooperation. Customer shall auditor with all reasonable information and promptly provide to Geonexus all relevant facts in assistance (including copies of related software) its possession upon becoming aware of a likelihood required to enable Geonexus to determine whether of infringement or other illegal use or misuse by any Customer is in compliance with this Agreement. If third party of the Software or any related intellectual the audit reveals that Customer has underpaid property rights. Customer shall provide reasonable Fees to Geonexus, Customer will be invoiced for cooperation in any related suits and actions, at the underpaid Fees based upon Geonexus' price Geonexus request and expense. list at the time the Fees would have otherwise been 3 Technical Support. Geonexus shall provide incurred,together with interest at a rate of one and Support and Upgrades in accordance with Exhibit one-half percent(1.5%)per month or partial month B. until paid. If the audit reveals that Customer has underpaid Fees totaling five percent(5%) or more 4 Fees. of the Fees due in any year, Customer shall 4.1 Prices. Customer shall pay the Fees for the reimburse Geonexus for all reasonable expenses Software as referenced on Exhibit A. associated with the audit. 4.2 Payment Terms.All payments are due within thirty 5 Term and Termination. (30)days after the Subscription Start Date. For all amounts not paid when due,Customer shall pay an 5.1 Term. This Agreement commences on the additional charge equal to one and one-half Effective Date and continues until the end of the percent (1.5%) of these amounts per month or subscription term specified in Exhibit A, subject to partial month until paid,except that these additional renewal pursuant to Section 4.3 and early charges will not apply to unpaid amounts that termination pursuant to Section 5.2(the"Term"). Customer is disputing in good faith.Customer shall 5.2 Termination. Either Party may terminate this also reimburse Geonexus for all expenses incurred Agreement for cause upon written notice if the by Geonexus in exercising its rights under this other Party is in material breach of this Agreement 2 and fails to correct the breach within thirty(30)days THE ONLY WARRANTIES PROVIDED TO after written notice. CUSTOMER, THE SOFTWARE AND ANY 5.3 Effect of Termination. Upon termination of this SERVICES ARE PROVIDED "AS IS," AND Agreement, all licenses granted to Customer will GEONEXUS MAKES NO ADDITIONAL immediately terminate and Customer shall: (a) WARRANTIES, EXPRESS, IMPLIED, ARISING immediately cease using the Software and FROM COURSE OF DEALING OR USAGE OF Documentation; and (b) certify to Geonexus in TRADE, OR STATUTORY, AS TO ANY writing within thirty(30) days after termination that SOFTWARE OR SERVICES, OR ANY MATTER Customer has destroyed or returned to Geonexus WHATSOEVER. THE PARTIES DISCLAIM ALL the Software and Documentation and all copies IMPLIED WARRANTIES, INCLUDING remaining in Customer's possession or control. MERCHANTABILITY, FITNESS FOR A This requirement applies to copies in all forms, PARTICULAR PURPOSE, SATISFACTORY partial and complete, and whether or not modified QUALITY,TITLE,AND NON-INFRINGEMENT. or merged into other materials. Termination of this 7.3 GEONEXUS DOES NOT WARRANT THAT THE Agreement by either Party will not limit a Party from SOFTWARE OR ANY SERVICES WILL MEET pursuing any other remedies available to it, ANY CUSTOMER REQUIREMENTS NOT including injunctive relief, nor will termination SPECIFIED IN THIS AGREEMENT, THAT THE release Customer from its obligation to pay all Fees SOFTWARE WILL OPERATE IN THE that Customer has agreed to pay under this COMBINATIONS THAT CUSTOMER MAY Agreement. The Parties' rights and obligations SELECT FOR USE, THAT THE OPERATION OF under Sections 2.3.2, 2.4, 2.5, 4, 5, 6, 7, 8, 9, and THE SOFTWARE WILL BE UNINTERRUPTED 10 will survive termination of this Agreement. OR ERROR-FREE,OR THAT ALL ERRORS WILL 6 Warranties. BE CORRECTED. IF CUSTOMER REQUESTS 6.1 Limited Warranty. Geonexus warrants that each PRE-PRODUCTION (E.G., "ALPHA" OR "BETA") unmodified copyof a Software RELEASES OF SOFTWARE, THESE COPIES product will ARE PROVIDED "AS-IS" WITHOUT WARRANTY substantially conform to Exhibit A and to the OF ANY KIND. applicable Documentation at the time of delivery, 7.4 Except as may be done in accordance with Section when operated in accordance with the applicable 10.14,no statement by any Geonexus employee or user manuals. If Customer does not provide written agent, orally or in writing, will serve to create any notice to Geonexus of a claim for breach under this warranty or obligation or to otherwise modify this Section 6.1 within ninety (90) days after the Agreement. Subscription Start Date with respect to a particular Software product,then its right to make a claim will 8 LIMITATION OF LIABILITY. terminate. The warranty under this Section 6.1 8.1 EXCEPT WITH REGARD TO CLAIMS BASED does not apply to subsequently delivered copies of UPON CUSTOMER'S BREACH OF SECTION 2.4, the same Software product after this period has NEITHER PARTY WILL BE LIABLE FOR ANY passed for the first copy delivered to Customer. SPECIAL OR CONSEQUENTIAL DAMAGES 6.2 Remedies. For any breach of the warranty in (INCLUDING FOR ANY LOSS OF PROFITS, Section 6.1,Geonexus shall exercise commercially SAVINGS, REVENUE, OR USE, DAMAGED OR reasonable efforts to modify the Software so that LOST FILES OR DATA, OR BUSINESS the applicable warranty is true and to deliver to INTERRUPTION) IN CONNECTION WITH THIS Customer the modified Software, if any. If AGREEMENT, REGARDLESS OF THE CAUSE Geonexus concludes this modification is OF ACTION OR CHARACTERIZATION OF THE impracticable, then Geonexus will refund the Fees DAMAGES, EVEN IF THE PARTY SOUGHT TO paid for the license of the nonconforming Software; BE HELD LIABLE HAS BEEN ADVISED OF THE but Customer must first return to Geonexus all POSSIBILITY OF THESE DAMAGES. copies of the applicable Software in Customer's GEONEXUS WILL NOT BE LIABLE FOR ANY possession or control. This requirement applies to DAMAGES FOR THE COST OF PROCUREMENT all copies in all forms, partial and complete, and OF SUBSTITUTE GOODS OR SERVICES, OR whether or not modified or merged into other FOR AGGREGATE LIABILITY TO CUSTOMER materials. RELATING TO THIS AGREEMENT, 7 Disclaimers. REGARDLESS OF THE CAUSE OF ACTION OR 7.1 The express remedies in Section 6 constitute CHARACTERIZATION OF THE DAMAGES, EXCEEDING THE AMOUNT OF FEES PAID BY Customer's exclusive remedies, and Geonexus' CUSTOMER UNDER THIS AGREEMENT sole obligation and liability, for any claim: (a) that DURING THE ONE-YEAR PERIOD PRECEDING any Software or other deliverable does not conform THE FIRST ACT GIVING RISE TO LIABILITY. to specifications or is otherwise defective; or (b) NEITHER PARTY WILL BE LIABLE FOR ANY that any services were performed improperly. LOSS OR DAMAGES BASED ON ACTIONS OR 7.2 EXCEPT FOR THE WARRANTIES IN SECTION OCCURRENCES THAT OCCURRED MORE 6.1, WHICH ARE LIMITED WARRANTIES AND THAN ONE YEAR BEFORE THE OTHER PARTY 3 PROVIDES NOTICE OF THE CLAIM. THESE for the license of that Software, prorated over a LIMITATIONS OF LIABILITY ARE INDEPENDENT straight-line five-year period and (B) for a OF ANY EXCLUSIVE REMEDIES FOR BREACH subscription, refund the applicable Fees paid for OF WARRANTY, AND WILL SURVIVE AND the balance of the term; and (2) Customer shall APPLY NOTWITHSTANDING THE FAILURE OF immediately deliver to Geonexus all copies of that ESSENTIAL PURPOSE OF ANY SPECIFIED Software in Customer's possession or control.This REMEDIES. requirement applies to all copies in all forms,partial 8.2 CUSTOMER ACKNOWLEDGES THAT THE and complete, and whether or not modified or FEES CHARGED UNDER THIS AGREEMENT merged into other materials. Notwithstanding any REFLECT THE OVERALL ALLOCATION OF RISK other provision of this Agreement, Geonexus will BETWEEN THE PARTIES, INCLUDING BY not accept new orders for Software that is subject MEANS OF THE LIMITATION OF LIABILITY AND to a claim of infringement. EXCLUSIVE REMEDIES DESCRIBED IN THIS 9.2 GEONEXUS IP INDEMNITY LIMITATIONS. THE AGREEMENT. THESE PROVISIONS FORM AN RIGHTS GRANTED TO CUSTOMER UNDER ESSENTIAL BASIS OF THE BARGAIN SECTION 9.1 WILL BE CUSTOMER'S BETWEEN THE PARTIES AND A EXCLUSIVE REMEDY AND GEONEXUS' SOLE MODIFICATION OF THESE PROVISIONS OBLIGATION AND LIABILITY FOR ANY WOULD AFFECT SUBSTANTIALLY THE FEES ALLEGED INFRINGEMENT OF A PATENT, CHARGED BY GEONEXUS. IN COPYRIGHT, TRADEMARK, OR OTHER CONSIDERATION OF THESE FEES, PROPRIETARY RIGHT, INCLUDING CUSTOMER AGREES TO THIS ALLOCATION MISAPPROPRIATION OF A TRADE SECRET. OF RISK AND HEREBY WAIVES ANY RIGHT, GEONEXUS HAS NO LIABILITY FOR ANY CLAIM THROUGH EQUITABLE RELIEF OR OF INFRINGEMENT CAUSED BY: OTHERWISE, TO SUBSEQUENTLY SEEK A (A) MODIFICATION OF THE SOFTWARE MODIFICATION OF THESE PROVISIONS OR WITHOUT THE APPROVAL OF GEONEXUS; ALLOCATION OF RISK. (B)ANY CUSTOMER OR THIRD-PARTY APPLICATION OR OTHER TECHNOLOGY; 9 Indemnity. (C) USE OF THE SOFTWARE IN CONNECTION 9.1 Geonexus Intellectual Property Indemnity. OR IN COMBINATION WITH EQUIPMENT, Geonexus shall: (a) defend or, at its sole option, DEVICES, OR SOFTWARE NOT PROVIDED BY settle, at its own expense any suit, action, or GEONEXUS (BUT ONLY TO THE EXTENT THAT proceeding brought against Customer by a third THE SOFTWARE ALONE WOULD NOT HAVE party claiming that the Software infringes any INFRINGED); (D)COMPLIANCE WITH United States patent issued or any copyright or CUSTOMER'S DESIGN REQUIREMENTS OR trade secret arising under the laws of any SPECIFICATIONS; (E) USE OF SOFTWARE jurisdiction (an "IP Action"); and (b) pay damages OTHER THAN AS PERMITTED UNDER THIS finally awarded against Customer in the IP Action, AGREEMENT,OR IN A MANNER FOR WHICH IT or those monetary damages agreed to by WAS NOT INTENDED; OR (F) USE OR Geonexus and the claimant in a monetary DISTRIBUTION OF OTHER THAN THE MOST settlement of the IP Action; provided that CURRENT RELEASE OR VERSION OF THE Geonexus will be relieved of these obligations SOFTWARE (IF THE INFRINGEMENT WOULD unless Customer: (c) gives Geonexus prompt HAVE BEEN PREVENTED BY THE USE OF THIS written notice of the claim;(d)tenders to Geonexus RELEASE OR VERSION). sole control of the defense or settlement of the IP 9.3 Customer Use Indemnity. Except with respect to Action; and (e) cooperates with Geonexus in infringement of third-party rights for which defending or settling the IP Action. If Geonexus Geonexus is obligated to indemnify under Section receives notice of an allegation that any Software 9.1, Customer shall defend at its own expense any infringes a third party's intellectual property rights, suit, action or proceeding brought against or if Customer's use of any Software is enjoined as Geonexus by a third party based on any claim a result of infringement, Geonexus may, at its sole arising in connection with Customer's use of the option and expense: (i)procure for Customer the Software(a"Use Action"), and Customer shall pay right to continue using the Software; (ii) modify the the damages incurred by Geonexus in the Use Software so that it is no longer infringing; or (iii) Action,or those damages agreed to in a settlement replace the Software with other Software of equal of the Use Action, and all reasonable attorney fees or superior functional capability. If none of these and costs of litigation. Geonexus shall: (a) notify actions are in Geonexus' determination Customer promptly in writing of the Use Action; (b) commercially feasible,Geonexus will have the right tender to Customer sole control of the defense or to terminate the license to that Software. If settlement of the Use Action at Customer's Geonexus terminates a Software license as expense, provided, however, Customer may not described above: (1) Geonexus shall (A) for a settle a Use Action in a manner that would have an perpetual license, refund the applicable Fees paid adverse impact on the business of Geonexus 4 without receiving the prior written consent of 10.4 Intentionally Omitted. Geonexus; and (c)cooperate and, at Customer's 10.5 Severability. If a provision of this Agreement is expense, assist in the defense of the Use Action. held by a court of competent jurisdiction to be Geonexus will have the right to participate at its illegal, unenforceable, or in conflict with any law of own expense in any Use Action or related a federal,state, or local government,the validity of settlement negotiations using counsel of its own the remaining provisions will remain in full force choice.This indemnification shall not be construed and effect. as a waiver of the Customer's sovereign immunity 10.6 Governing Law; Venue. This Agreement is of the limitations of§768.28, Florida Statutes. The governed by the laws of the State of Florida, value of this indemnification is limited to the lesser without regard to its conflict of laws principles.The of the amount payable by Customer under the United Nations Convention on Contracts for the substantive provisions of this Agreement, or the International Sale of Goods does not apply to this limitations of §768.28, Florida Statutes. This Agreement. All litigation related to this Agreement provision is not intended to nor shall be interpreted must be brought in a state or federal court located as limiting or in any way affecting any defense in Pinellas County, Florida, as permitted by law, Customer may have under§768.28, Florida except that Geonexus may elect to seek injunctive Statutes or as consent to be sued by third parties. or similar relief in any court having jurisdiction over 10 General. Customer. Customer hereby consents to the personal jurisdiction of these courts. 10.1 Export. Customer shall comply with all applicable 10.7 No Waiver. No failure to exercise, and no delay in export laws and regulations of the United States of exercising, any right will operate as a waiver; nor America,the European Union,Australia, and other will any single or partial exercise of a right preclude countries ("Applicable Export Laws") and assure any further exercise of that right or the exercise of that no Software is: (a) exported, directly or any other right. The waiver by a Party of a breach indirectly, in violation of Applicable Export Laws;or of this Agreement will not constitute a waiver of any (b)intended to be used for any purposes prohibited other breach. by the Applicable Export Laws, including nuclear, 10.8 Remedies Cumulative. Each remedy of a Party is chemical, or biological weapons proliferation. The cumulative with each other remedy contained in Parties shall not take any actions that would cause this Agreement and with all other remedies either Party to violate the U.S. Foreign Corrupt available to that Party at law, in equity, and Practices Act or similar anti-corruption laws. otherwise, and no pursuit of any particular remedy 10.2 U.S. Government End Users. The Software and will constitute an exclusive election of any Documentation qualify as "commercial items," as particular remedy. that term is defined at Federal Acquisition 10.9 Assignment.Neither Party may assign or transfer, Regulation("FAR")(48 C.F.R.)2.101,consisting of by merger, operation of law or otherwise, this "commercial computer software" and "commercial Agreement or any right or duty under this computer software documentation"as these terms Agreement to a third party without the other Party's are used in FAR 12.212. Consistent with FAR prior written consent, except that. Geonexus may 12.212 and DoD FAR Supp. 227.7202-1 through transfer this Agreement, together with all of its 227.7202-4, and notwithstanding any other FAR or rights and duties under this Agreement, to a other contractual clause to the contrary in any successor entity if Geonexus is acquired, whether agreement into which this Agreement may be by equity or asset purchase, merger, corporate incorporated, Customer may provide to a restructuring or reorganization, or the like. Any government end user or,if this Agreement is direct, purported assignment or transfer in violation of this a government end user will acquire, the Software Section is void. and Documentation with only those rights specified 10.10 Independent Contractor; Use of in this Agreement. Use of either the Software or Subcontractors. Geonexus is an independent Documentation or both constitutes agreement by contractor and nothing in this Agreement or related the government that the Software and to Geonexus performance will be construed to Documentation are "commercial computer create a joint venture relationship between software" and "commercial computer software Customer and Geonexus, or an employee documentation,"and constitutes acceptance of the relationship between Customer and any Geonexus rights and restrictions in this Agreement. employee or subcontractor. Geonexus may, in its 10.3 Notice.All notices under this Agreement, including discretion, utilize subcontractors to provide notices of address change, must be in writing and services under this Agreement. will be deemed given when sent by (a) registered 10.11 No Third-Party Beneficiaries. This Agreement is mail, return receipt requested, or (b) a nationally an agreement between the Parties,and confers no recognized overnight delivery service (such as rights upon any of the Parties' employees, agents, Federal Express), to the President or General contractors, or customers, or upon any other Counsel of the appropriate Party at the relevant person or entity. address first listed above, or to a Party's address as changed in accord with this Section. 5 10.12 Construction of this Agreement. The word counterparts, each of which is an original, and all "including" is not intended to be exclusive and of which together constitute only one agreement means"including, but not limited to."The word"or" between the Parties. Delivery of an executed is not intended to be exclusive unless the context counterpart by facsimile,electronic mail in portable clearly requires otherwise. Each of the Parties and document format (.pdf), or by any other electronic their counsel have carefully reviewed this means intended to preserve the original graphic Agreement, and, accordingly, no rule of and pictorial appearance of a document, has the construction to the effect that any ambiguities in same effect as delivery of an executed original of this Agreement are to be construed against the this Agreement. drafting Party will apply in the interpretation of this 10.18 Public Records. Geonexus will be required to Agreement. comply with Section 119.0701, Florida Statutes,as 10.13 Force Majeure. Except with regard to any may be amended from time to time. IF obligation to pay money, neither Party will be held GEONEXUS HAS QUESTIONS REGARDING responsible for any delay or failure in performance THE APPLICATION OF CHAPTER 119, FLORIDA caused by fire, flood, embargo, strike, labor STATUTES, TO GEONEXUS' DUTY TO dispute, delay or failure of any subcontract, PROVIDE PUBLIC RECORDS RELATING TO telecommunications failure or delay, act of THIS CONTRACT, CONTACT THE CUSTODIAN sabotage,riot,accident,delay of carrier or supplier, OF PUBLIC RECORDS AT: 727-562-4092, voluntary or mandatory compliance with any Rosemarie.CaIk myclearwater.com, 600 governmental act, regulation or request,act of God Cleveland Street,Suite 600,Clearwater, FL 33755. or by public enemy,or any act or omission or other 10.19 E-Verify. Geonexus and its subcontractors shall cause beyond that Party's reasonable control. If register with and use the E-Verify system to verify any of these events does occur,the time to perform the work authorization status of all newly hired an affected obligation will be extended by the employees. Geonexus will not enter into a contract length of time the event continues. with any subcontractor unless each party to the 10.14 Entire Agreement. This Agreement together with contract registers with and uses the E-Verify the Exhibits, which are hereby incorporated in this system. Subcontractor must provide Geonexus Agreement, contain all the agreements, with an affidavit stating that subcontractor does not representations, and understandings of the employ, contract with, or subcontract with an Parties, and supersedes any previous unauthorized alien. Geonexus shall maintain a understandings, commitments, representations or copy of such affidavit.Customer may terminate this agreements, verbal or written, with respect to the Agreement on the good faith belief that Geonexus subject matter of this Agreement. If there is any or its subcontractors knowingly violated Florida inconsistency between a term of this Agreement Statutes 448.09(1) or 448.095(2)(c). If this and a term on any exhibit, the term of this Agreement is terminated pursuant to Florida Agreement will govern. By executing this Statute 448.095(2)(c), Geonexus may not be Agreement, the Parties are terminating the awarded a public contract for at least 1 year after GeoWorx Software License Agreement dated May the date this Agreement was terminated. 25, 2018, between Customer and Geonexus, and Geonexus is liable for any additional costs incurred Customer will no longer have any rights to the by Customer as a result of the termination of this Software under that agreement. Agreement. See Section 448.095, Florida Statutes 10.15 Modification. This Agreement may not be (2020). modified or amended except in a written document signed by a duly authorized representative of each Party that expressly states the sections of this Agreement to be modified; no other act, usage, or custom will be deemed to amend or modify this Agreement. Each Party hereby waives any right it may have to claim that this Agreement was subsequently modified other than in accordance with this Section. 10.16 Purchase Orders.Customer may,for purposes of administrative convenience, use Customer's standard form of purchase order to order Software. Any terms or conditions on a purchase order in any way different from or in addition to the terms and conditions of this Agreement will have no effect and Geonexus hereby rejects these terms and conditions. 10.17 Counterparts; Electronic Copies. This Agreement may be signed in one or more 6 GEONEXUS TECHNOLOGIES L.L.C. Signature A Name William A. Heise Title President Countersigned: CITY OF CLEARWATER Frank Hibbard '1Ki . Maxwell Mayor terim City Manager Approved as to form: Attest: (' � a : Owen Kohler Rosemarie Call Assistant City Attorney City Clerk 4.„1 _ ffr'4BLIS%ft 7 EXHIBIT A Software Model Software Geonexus Integration Platform License Type Annual or Multi-Year Subscription Increase Data Volume Customers may increase the maximum record count by purchasing additional record blocks (500,000 records)at any time. The Geonexus Integration Platform is priced based on the total number of records, from each source system, that are processed by the Software.The Software tracks the number of records processed each time it runs and provides the volume details in a report. This provides Customer with transparency and understanding of the data volume processed. Geonexus offers several subscription plans to choose from so that users have the flexibility to select a plan that fits the current need, with the ability to upgrade or downgrade after the current subscription term. Software subscriptions include Software, online Documentation, and Support for the Term. Components ti Descrip n The Geonexus Platform addresses data integration, application integration, and data quality, and includes a library of prepackaged connectors to leading enterprise systems for true Geonexus Integration Platform-Core "Plug-and-Play" integration. The software communicates with edge systems via vendor-supported Application Programming Interfaces(APIs) Geonexus Integration Platform—Esri Connector Prepackaged connector to support integration with Esri ArcGIS Geonexus Integration Platform—OUAF Connector Prepackaged connector to support integration with Oracle Utilities Applications GeoWorx Sync is an out-of-the-box solution that synchronizes GeoWorx Sync data between Oracle WAM and an Esri ArcGIS geodatabase in a loosely coupled model. GeoWorx Office is an insertable widget available through the Esri®ArcGIS Online platform. Using existing Esri map GeoWorx Office visualization and geoprocessing capabilities, GeoWorx Office provides a unified operating picture of infrastructure assets/features, service requests and work orders throughout the enterprise. GeoWorx Sketch is a field-friendly map sketch/mark-up tool, GeoWorx Sketch yet comprehensive redlining system used to enhance communication and collaboration throughout the enterprise. US Geonexus Integration Platform Pricing Pricing does not include sales tax Pricing increases by 3% per year for ECI Starter= Essentials Professional Enterprise Enterprise Plus Up to 1,000,000 records Up to 3,000,000 records Up to 5,000,000 records Up to 10,000,000 records Beyond 15M Records US$20,412 US$46,170 US$68,040 US$87,480 Call Geonexus to speak with a Sales Representative about an Annual Subscription Annual Subscription Annual Subscription Annual Subscription 8 Additional Records Block Additional Records Block Additional Records Block Additional Records Enterprise License Agreement(ELA) of 500,000 of 500,000 of 500,000 Block of 500,000 US$10,206 US$7,695 US$6,804 US$4,374 Customer's Purchase: Description Unit Qty. Total 36 Months Software Subscription, GeoWorx Sync/Geonexus Integration $138,510 1 $138,510.00 Platform, Essentials Package(supports synchronizing up to 3,000,000 records).Term 10/1/2021 to 9/30/2024. (Annual cost is$46,170) 36 Months Software Subscription, GeoWorx Office User License Cost. Term 10/1/2021 to 9/30/2024. (Annual cost is$64.80/user) $194.40 227 $44,128.80 36 Months Software Subscription, GeoWorx Office Server License Cost. $32,394 1 $32,394.00 Term 10/1/2021 to 9/30/2024. (Annual cost is$10,798/server) 36 Months Software Subscription, GeoWorx Sketch User License Cost. $259.20 227 $58,838.40 Term 10/1/2021 to 9/30/2024. (Annual cost is$86.40/user) 36 Months Software Subscription, GeoWorx Sketch Server License Cost. Term 10/1/2021 to 9/30/2024. (Annual cost is$4,320/server) $12,960 1 $12,960.00 Sales Tax if applicable Total Due: $286,831.20 9 EXHIBIT B GEONEXUS INTEGRATION PLATFORM SUPPORT AND MAINTENANCE Geonexus shall provide the support services described in 1.4 SEVERITY LEVELS. Customer shall initially assign Section 1 below(the"Support")and Upgrades as described one of four Severity Levels to a Customer Request, in Section 2 below. which may be subsequently changed by mutual agreement between Geonexus and Customer. 1. SUPPORT Geonexus shall respond to the Customer Request 1.1 TYPES OF SUPPORT. Geonexus shall provide the based upon the Severity Level initially assigned by following types of Support for the Software during the Customer.The Severity Levels are: "Principal Period of Support", which is a nine-hour 1.4.1 Severity Level 1: An unplanned outage of the contiguous daily time period between the hours of Software in which the system crashes, hangs, 8:00 AM and 5:00 PM, ET, Monday through Friday, loses data, or leaves the Software in a state that is excluding Geonexus published holidays (see not operational. Schedule 2). 1.4.2 Severity Level 2: The Software is up and running 1.1.1 Telephone/Email Support. Geonexus technical but a major area of core functionality (non- staff shall attempt to answer questions and assist administrative) is unavailable, no workaround Customer in resolving issues related to the exists, and a large percentage of users are Software. impacted by the problem. 1.1.2 Remote Access Support.Geonexus shall access 1.4.3 Severity Level 3: The Software is operational, the Software to perform remote diagnostics, major functional areas are available, and either(1) verification, and/or correction of issues. an error occurred within one of the features but the 1.1.3 Additional Support. For other support related error does not prevent use of the essential activities that are not covered above, Customer functionality; or (2) a slight operational error or may purchase Additional Support for the Software inconvenience occurred that impacts a small as described below in Section 4. percentage of users; or (3) a general degradation 1.2 REQUESTING SUPPORT. Customer may request in performance is experienced. Support from Geonexus("Customer Request")during 1.4.4 Severity Level 4:A minor issue related to usability, the Principal Period of Support.A Customer Request including text errors, screen or report alignment, may be made in the following manner: incorrect colors, sorting errors on reports, etc. 1.2.1 Telephone: Customer Requests can be made to 1.5 RESPONSE TO CUSTOMER REQUESTS. 1-866-839-4993. Geonexus shall respond to Customer Requests as 1.2.2 E-mail: Customer Requests to support@geo- described below. nexus.com. 1.5.1 Acknowledge: Geonexus shall acknowledge the 1.3 INFORMATION REQUIRED. Prior to making a Customer Request and log the request in its Customer Request, Customer must gather Problem Reporting system. information in sufficient detail to permit Geonexus to 1.5.2 Level of Effort: Geonexus shall address the take appropriate action. Based upon the Severity Customer Request using a commercially Level, Geonexus may begin investigation before a reasonable level of effort that is commensurate complete notification is received provided Customer with the Severity Level. promptly provides Geonexus with the applicable 1.5.3 Status: Geonexus shall provide the Customer with information. Customer's Authorized Contacts status regarding the Customer Request based (Schedule 1)must provide the following information: upon the Severity Level. For Severity Levels 1 and • Customer Name 2, Geonexus shall provide both verbal and written • Authorized Contact Name status.For Severity Levels 3 and 4,Geonexus shall • Contact Phone Number provide either verbal or email status. • Short Description of the Problem 1.5.4 Circumvention: Geonexus'first priority is to assist • Severity Level (as defined below) Customer in getting the Software operational.This • Full text and code number of any error may be accomplished through a correction, messages adjustment, temporary solution, reasonable work • When did the problem first occur'? around, or patch if possible ("Circumvention"). If • Did this function/feature work prior to now? during the course of problem resolution one of Did any events/changes occur during the these actions improves the condition of the • timeframe in which the problem first occurred? problem,then the Severity Level will be changed to • Is the problem reoccurring? reflect the current situation. • What resolutions or troubleshooting steps have 1.5.5 Resolution: Issue"Resolution"means Geonexus been tried and what were the results? has provided Customer with a New Version, New Release, or Maintenance Patch that contains a fix or written instructions that enable Customer to 10 correct the issue. Customer acknowledges that Releases, to the Software or related documentation New Versions, New Releases, or Maintenance that adds new functionality, or improve performance Patches for third party Software must come from by changes in system design or coding. New the applicable third party and that Geonexus does Versions will not include, however, any changes or not control the timing. If a Resolution cannot be additions to Software that Geonexus does not make accomplished in a timely manner and a temporary generally available to customers who are receiving solution has been provided, Geonexus will then Support, which shall instead constitute a "New provide a long-term action plan describing its Product." approach to resolving the Customer Request. 2.5 Version.Release.Maintenance: is the numbering 1.5.6 Guidelines: During the Principle Period of scheme for the Software, for example: 2.5.10, with 2 Support, Geonexus will use the following non- being the "Version," 5 being the "Release," and 10 guaranteed guidelines to address Customer being the"Maintenance"number. Requests. 3. SUPPORT FOR THIRD PARTY UPGRADES &wef AcknowledgeStatus Cour yerntion 3.1 Third Party Maintenance Patches: Third party vendors issue maintenance patches from time to time 8 hrs or for products with which the Software work(the"Third 1 2 hrs as 48 hrs Party Products"). These patches are intended to mutually correct issues in the Third Party Products and should agreed not impact the Software. Therefore, Geonexus does not perform any evaluation or testing of these patches 16 hrs or in regards to the Software. 2 4 hrs as 96 hrs 3.2 Third Party New Releases: If Customer determines mutually a need to update to a Third Party Product new agreed release, it will notify Geonexus of its intentions through a Customer Request. Geonexus shall then 3 8 hrs Upon N/A determine if an update to the Software is required. Request Geonexus shall notify Customer of the need to update or not. If Geonexus needs to update the Software, it 4 16 hrs Upon N/A shall do so within a commercially reasonable Request timeframe based upon the scope of effort required. 3.3 Third Party New Versions: Geonexus may, at its 2. SOFTWARE MAINTENANCE AND UPGRADES sole discretion, provide updates to Software to support new versions of applicable Third Party 2.1 Upgrades for Geonexus Software: Geonexus may Products. If Customer requests Geonexus to update release Maintenance Patches, New Releases or New Software to support a Third Party Product new Versions (each, as defined below) to correct issues, version, Customer shall pay Geonexus the applicable add updates, make adjustments, or provide Additional Support fee and Travel Expenses improvements as described below. If Customer associated with the update. requests deployment assistance from Geonexus, 4. ADDITIONAL SUPPORT Customer shall pay Geonexus the applicable 4.1 Description.Customer may have a need for support Additional Support fee and Travel Expenses that is not described above ("Additional Support"). associated with the deployment. This includes but is not limited to: 2.2 Maintenance Patches: Geonexus may determine it is necessary to make modifications to the Software or 1. On-site support related documentation that correct errors or 2. Deployment assistance for Maintenance deficiencies or are identified by Geonexus as Patches, New Releases and New Versions mandatory changes to the Software. 3. Updates to support New Versions of Third Party Products 2.3 New Releases: From time to time, as Geonexus 4. Customer data issues, configuration sees fit, Geonexus may make changes or additions, issues, network/infrastructure issues, and other than Maintenance Patches or New Versions, to connections to third party systems the Software or related documentation to support the 5. Developer support for Customer systems with which the Software is designed to 6. Enhancement requests associated with operate, to improve existing functions and Software performance, to provide other updates, or are 7. Support outside of the Principal Period of identified by Geonexus as mandatory changes to the Support Software. 8. Training 2.4 New Versions: From time to time,as Geonexus sees 4.2 Time and Material Support: Additional Support will fit, Geonexus may make significant changes or be available to the Customer on an hourly time-and- additions, other than Maintenance Patches or New material basis, provided in one (1) hour minimum 11 increments.Customer will be invoiced monthly for the 7.4 Support and Upgrades are contingent upon the use Additional Support at the applicable Time and of unmodified Software, unless modifications were Material rates. approved by Geonexus, operated in accordance with 5. TRAVEL EXPENSES Geonexus documentation. Support specifically excludes the following: (1)Support to a version of the Customer approved travel and living expenses associated Software other than the current or immediate prior with providing Support, Upgrades or Additional Support ("Travel Expenses") will be invoiced separately on a release;(2)efforts to restore a release of the Software monthly basis as travel expenses are incurred. beyond the current or immediate prior release; (3) efforts to restore Customer's data. 6. CUSTOMER RESPONSIBILITIES 7.5 Support for third party products is not included under this Exhibit. Customer shall: 7.6 Any Upgrades to third party products are provided by 6.1 Identify three (3) authorized contact personnel, the applicable third party licensor. including a primary contact, for the purposes of 7.7 Unless purchased as Additional Support, Geonexus receiving services under this Exhibit (see Schedule is not responsible for the installation and testing of 1). Customer may change these authorized contacts New Versions, New Releases, or Maintenance by providing Geonexus written notice of the change. Patches. Geonexus will direct all official communications to the 7.8 Customer may reinstate lapsed Support (within 12 primary contact. months), provided Geonexus continues to Support 6.2 Provide Geonexus reasonable access to the the applicable Software, by paying 125% of all Software to perform Support including remote access Support fees then in arrears. Customer may exercise (via Internet,VPN, etc.)to perform remote Support. its right to reinstate lapsed Support no more than 6.3 Commit resources in a timely manner that are once without the written agreement of Geonexus. knowledgeable with the Software and related third party products (including databases, operating systems, networks,computers,and other equipment) to assist Geonexus while providing services hereunder. 6.4 Be responsible for installation, testing, and deployment of New Versions, New Releases, and Maintenance Patches in Customer's development, test, and production environments. 6.5 Be responsible for charges incurred for communication facilities at the Customer's facilities, whether incurred by the Customer or by Geonexus representatives while performing services. 6.6 Be responsible for regular administration and maintenance of the Software, by a System Administrator trained in the operating system, database administration, and third party tools and applications purchased by Customer. 6.7 Perform all back-ups and ensure their accuracy. 6.8 Maintain up-to-date support contracts for all third party applications and hardware related to the Software. 7. SUPPORT LIMITATIONS 7.1 Geonexus obligations under this Exhibit apply to the Customer only. Geonexus has no obligation to provide any Support or other services to Customer's customers, agents, or vendors. 7.2 Customer acknowledges that Geonexus does not provide help desk or similar services to Customer's end users. 7.3 This Exhibit does not obligate Geonexus to provide on-site services, except to the extent that Geonexus believes on-site Support is necessary for it to fulfill its obligations under this Exhibit. 12 Schedule 1 to Exhibit B Authorized Customer Contact Information Primary tact Person Name: Title: Phone Number: Cell Number: E-mail address: Anxiikiry Contact Person Name: Title: Phone Number: Cell Number: E-mail address: Auxiliary Contact Person Name: Title: Phone Number: Cell Number: E-mail address: 13 Schedule 2 to Exhibit B Geonexus Published Holidays New Year's Day President's Day Memorial Day Independence Day Labor Day Thanksgiving, and the day after Christmas Eve and Christmas Day 110357.000036 4827-7355-9283.1 14