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SERVICE AGREEMENTGartner, Inc. Service Agreement for FL CITY OF CLEARWATER ("Client") of 100 S Myrtle Avenue -3rd Floor, Clearwater, FL 33756 This Service Agreement ("SA") is between Gartner. Inc., of 56 Top Gallant Road. Stamford. CT 06904 ("Gartner") on behalf of itself and all wholly-owned affiliates of Gartner, Inc. and Client and includes the Master Client Agreement No. 811419 02 -VITA- 1 8 -ACS between Gartner and Client or Client' s parent or affiliate dated MAY -2018, the terms of which are incorporated by reference, and all applicable Service Descriptions. This SA constitutes the complete agreement between Gartner and Client. Client agrees to subscribe to the following Services for the term and fees set forth below. 1. DEFINITIONS AND ORDER SCHEDULE: Services are the subscription -based research and related services purchased by Client in the Order Schedule below and described in the Service Descriptions. Service Names and Levels of Access are defined in the Service Descriptions. Gartner may periodically update the names and the deliverables for each Service. If Client adds Services or upgrades the level of service or access, an additional Service Agreement will be required. Service Descriptions describe each Service purchased, specify the deliverables for each Service, and set forth any additional terms unique to a specific Service. Service Descriptions for the Services purchased in this SA may be viewed and downloaded through the hyperlinks listed in Section 2 below or may be attached to this SA in hard copy, and are incorporated by reference into this SA. Service Name Level of Access Quantity Name of User Contract Contract Annual Fee Total Fee Term Start Term End to be Licensed Date Date USD USD Executive Programs Member Basic for Midsize Enterprises 1 Daniel Mayer 01-JUL-2021 30 -JUN -2022 $65,446.00 $65,446.00 IT News and Insight Subscription - IT Team Access 4 TBD 01-JUL-2021 30 -JUN -2022 $0.00 $0.00 Term Total (Excluding applicable taxes) $65,446.00 .....,.,.. ...._. ...-- - Total Services: (Excluding applicable taxes) $65,446.00 *** Please note, the purchase of the Executive Program (EXP) Member Basic product via this Agreement is limited to existing EXP Member Basic license holders. As a result of the retirement of EXP Member Basic, Client will instead be provided access to the Gartner Executive Program Member Basic for Midsize Enterprise.*** 2. SERVICE DESCRIPTIONS: Service Name/ Level of Access Service Description URL Executive Programs Member Basic for Midsize Enterprises http://sd.eartner.com/sd ea team member basic mse.pdf IT News and Insight Subscription - IT Team Access htt . ://sdartner.com/sd it news insi ht.pdf 3. PAYMENT TERMS Gartner will invoice Client annually in advance for all Services. Payment is due 30 days from the invoice date. Client shall pay any sales, use, value-added, or other tax or charge imposed or assessed by any governmental entity upon the sale, use or receipt of Services, with the exception of any taxes imposed on the net income of Gartner. Please attach any required Purchase Order ("PO") to this SA and enter the PO number below. If an annual PO is required for multi-year contracts, Client will issue the new PO at least 30 days prior to the beginning of each subsequent contract year. Any pre-printed or additional contract terms included on the PO shall be inapplicable and of no force or effect. All PO's are to be sent to purchaseorders ct,gartner.com. This SA may be signed in counterparts. Gartner, Inc. - Service Agreement for use with a Master Client Agreement - Version 09/20 - Page 1 of 2 P; 4. CLIENT BILLING INFORMATION Purchase Order Number Billing Address Invoice Recipient Tel. No. Invoice Recipient Name 5. AUTHORIZATION Gartner, Inc. eby: [DOCUSi9fld 3C8861B4DAC2438... , Signature July 14, 2021 Date Ashley Beluch Print Name Senior Contracts Specialist Title Invoice Recipient Email Countersigned: CITY OF CLEARWATER, FLORIDA By: bla1161A- A if William B. Horne II City Manager Appr•ved as to form: wen Kohler Assistant City Attorney Rosemarie Call City Clerk Gartner, Inc. - Service Agreement for use with a Master Client Agreement - Version 09/20 - Page 2 of 2