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STATEMENT OF WORK - WFC - ON-PREM UPGRADE - FIXED FEEKRONOS Statement of Work for CITY OF CLEARWATER WFC: On -prem Upgrade - Fixed Fee Sales Executive Nikki Kirkpatrick Author Glenn Newcomb Expiration Date 1/31/2020 Quote Number 2020-61920 Revision # 1 Opportunity ID Opp -355094 Status Pending Customer SID 6103438 (c) 2020, Kronos Incorporated and related companies. All rights reserved. CONFIDENTIAL - Not to be disclosed to third parties without specific written consent from Kronos. Overview This Statement of Work ("SOW') provides an overview of the project including scope, approach, costs, and how the project will be managed. Kronos will provide an executable version upon completion of discovery activities. Project Objectives Kronos will provide Professional Services to upgrade customer's existing on -premise Workforce Central Solution to v8.1.6. This upgrade is focused on getting to the latest version of Kronos. This is a technical upgrade of the existing configuration, new functionality and customs are excluded from this scope. Proposed Solution Module Workforce Timekeeper Workforce Manager Project Type Upgrade Upgrade Project duration is expected to be 8 working weeks, based upon our experience with our customers and products. Depending upon the preparation and engagement of your organization, there may be opportunity to complete the project in a compressed duration. However, if project resources are unprepared or unavailable, the duration of the project may need to be extended, increasing the budget required to successfully complete this scope of work. Requests for additional scope or activities outside of this planned project scope may be accommodated through the change process. In this circumstance, Kronos may issue a change order to ensure the appropriate budget is available. Kronos will deliver the scope of this project utilizing a remote approach. Project Approach The project team will collaborate to establish a project plan with tasks, responsibilities, and milestone dates and provide the foundation for project control. Kronos will complete an environment readiness review with your project team resources to ensure the server environment is available and pre- requisites have been installed. Kronos will perform test upgrade, deploy interfaces and complete validation testing of upgraded environment. Upon completion of customer user acceptance testing, Kronos will complete the upgrade to production. Project Leadership Kronos will provide guidance through the life cycle of the project and provide best practices to implement the solution. As the main point of contact, the Kronos Project Manager will partner with the customer project leadership to develop the project plan to ensure objectives are achieved. The Kronos Project Manager will also deliver a collaborative workspace, which will serve as the dashboard for all aspects of the progress of the implementation. CITY OF CLEARWATER © 2020, Kronos Incorporated Confidential 2 Solution Assumptions Workforce Central • 2 Workforce Central environment(s) included in this deployment • Customer has SQL Database • The Authentication method will be Standard • Integrations excluded from scope • Customs and New Features are excluded from scope Workforce Timekeeper • 8 Timeclocks with TouchlD will be upgraded Services Investment Summary This SOW represents a fixed fee engagement. Travel expenses are not included and will be invoiced separately as incurred. Service Type Professional Services CITY OF CLEARWATER © 2020, Kronos Incorporated Confidential $20,720.00 $20,720.00 3 Signatures and Approvals SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE By: Glenn Newcoreb Title: Services Architect Date: December 7, 2020 This Statement of Work is subject to the CITY OF CLEARWATER's Workforce Central SaaS or perpetual license agreement with Kronos governing Professional and Education Services. By signing below, the authorized CITY OF CLEARWATER's representative agrees to purchase the services described herein. ACCEPTED AND AGREED Countersigned: CITY OF CLEARWATER BY: 1,0:00.� - William B. Home II City Manager Approved as to Form: 64A -i Owen Kohler Assistant City Attorney Date: I —12-- 702-1 Attest: Rosemarie Call City Clerk CITY OF CLEARWATER may make necessary copies of this document for the sole purpose of facilitating internal evaluation and/or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2020. '44 CITY OF CLEARWATER 4 © 2020, Kronos Incorporated Confidential KRONOS Quote#: 670855 - 1 Expires: 31 -DEC -2020 Sales Executive: Kirkpatrick, Nikki ORDER FORM Order Type: Upgrade US Date: 13-NOV-2020 Page: 1/2 Bill To: CITY OF CLEARWATER 100 SOUTH MYRTLE AVE, SUITE 360 CLEARWATER FL 33756 United States Solution ID: 6103438 Ship To: Attn:DANIEL MAYER CITY OF CLEARWATER 100 SOUTH MYRTLE AVE, SUITE 360 CLEARWATER FL 33756 United States Contact: Daniel Mayer Email: helpdesk@myclearwater.com Ship To Phone: 727-562-4662 Payment Terms: N30 Currency: USD Customer PO Number: FOB: Shipping Point Ship Method: Freight Term: Prepay & Add Order Notes: This order is subject to the terms and conditions of that certain Kronos Sales, Software License and Services Agreement between Kronos and Customer dated 12/16/2011. For the services set forth in the Statement of Work (or "SOW") and this Order Form, Kronos agrees to complete the services, as described in the SOW for the fixed fee set forth herein, unless additional hours are required to complete such services due to a material change in the scope of the project, Customer delay in fulfilling its obligations, or as a result of a change in the complexity of the original scope of services based on information unknown at the time the parties entered into the SOW. Any such additional hours shall be agreed upon by the parties pursuant to the Change Order process described in the SOW and the fixed fee amount described herein shall be amended as provided in such Change Order. If Kronos has not invoiced for the entire fixed fee amount as set forth in the SOW (and any Change Orders, if applicable) upon completion of the services, Kronos will invoice Customer for any remaining fees up to the fixed fee amount and Customer shall pay such fees upon the payment terms agreed upon by the parties. A 20.0% professional services risk premium for the fixed fee scope has been added for unforeseen complexities required to complete the scope as defined in the SOW. All services shall be invoiced in accordance with the terms of the Agreement unless otherwise specified in the SOW. Your Kronos solution includes: SOFTWARE Total Price *Includes applicable software media PROFESSIONAL SERVICES / EDUCATIONAL SERVICES Item Quantity Unit Price Total Price FIXED FEE SERVICES 1 Each 20,720.00 20,720.00 Grouped 1 Each 20,720.00 QUOTE SUMMARY Total Price 20,720.00 Description Subtotal Deposit Tax Grand Total Total Price 20,720.00 0.00 0.00 20,720.00 Kronos Incorporated 900 Chelmsford Street Lowell, MA 01851 +1 800 225 1561 www.kronos.com KRONOS Quote#: 670855 - 1 Page: 2/2 CITY OF CLEARWATER Signature: Name: Title: Kronos Incorporated Signature: Name: Title: Effective Date: Effective Date: Invoice amount will reflect deposit received. All professional services are billed as delivered with a payment term of Net Upon Receipt. Unless otherwise indicated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT TO APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONLY AN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY CUSTOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss® Enterprise Middleware components embedded in the Software are subject to the End User License Agreement found at http://www.redhat.com/licenses/jboss eula.html.Shipping and handling charges will be reflected on the final invoice. If you are tax exempt; please provide a copy of your "Tax Exempt Certificate" with your signed quote. Countersigned : CITY OF CLEARWATER, FLORIDA By: William B. Home II City Manager Approved as to form: Assistant City Attorney Attest: Rosemarie Call City Clerk Kronos Incorporated 900 Chelmsford Street Lowell, MA 01851 +1 800 225 1561 www.kronos.com