COMPUTER SERVICES AGREEMENT
FLORIDA DEPARTMENT OF TRANSPORTATION
COMPUTER SERVICES AGREEMENT
THIS AGREEMENT is made and entered into by and between the ST ATE OF FLORIDA,
DEPARTMENT OF TRANSPORTATION, a component agency of the State of Florida,
hereinafter called the Department, and the C 1+\1 o-f C I earw a kr ,hereinafter
called the Using Agency. This Agreement shall/emain in full force and effect until such times
as the parties agree (in writing) to its termination.
Witnessed:
WHEREAS, the Using Agency has requested the Department to provide computer services to the
FDOT Network; and
WHEREAS, the Department has the equipment with the capability of providing these services:
NOW, THEREFORE, in consideration of the mutual covenants, promises and representations
herein set forth, the parties covenant and agree as follows:
1. No charges are assessed, but the Department reserves the right to impose or change rates
by giving the Using Agency notice in writing 30 days in advance of its intention to do so.
2. The Department reserves the right to establish scheduling priorities on all jobs processed
on the computer system. The Department shall make all reasonable efforts to provide prompt
turnaround. The Department shall not be liable for any delay in processing jobs submitted by the
Using Agency.
3. The Department shall be held harmless for the use of any data, program or information
produced as a part of this agreement, whether printed, written or verbal. The Using Agency relies
upon the use of any data, program or information produced at the Using Agency's own risk. The
Department shall be authorized to use, for its own purposes, any data, program, or information
produced as a part of this agreement, whether printed, written, or verbal, provided that the
Department attributes the material to the Using Agency.
4. Should the Using Agency harm the Department's data or programs by neglect, act, or
omission, the Using Agency shall be liable for any and all damage caused directly or indirectly by
the Using Agency's neglect, act, or omission.
5. To the extent provided by law, the Using Agency shall indemnify, defend and hold
harmless, the Department and all of its officers, agents, and employees from any claim, loss,
damage, cost, charge or expense arising out of any act, error, omission, or negligent act by the
Using Agency, its agents, or employees during the performance of the Agreement, except that
neither Using Agency, its agents, or its employees will be liable under this paragraph for any
claim, loss, damage, cost, charge, or expense arising out of any act, error, omission or negligent
act by the Department of any of its officers, agents, or employees during the performance of the
Agreement..
When the Department receives a notice of claim for damages that may have been caused by the
Using Agency in the performance of services required under this Agreement, the Department
will immediately forward the claim to the Using Agency. The Using Agency and the
Department will evaluate the claim and report their findings to each other within fourteen (14)
working days and will jointly discuss options in defending the claim. After reviewing the claim,
the Department will determine whether to require the participation of the Using Agency in the
defense of the claim or to require that the Using Agency defend the Department in such claim as
described in this section. The Department's failure to promptly notify the Using Agency of a
claim shall not act as a waiver of any right herein to require the participation in or defense of the
claim by the Using Agency. The Department and the Using Agency will each pay its own
expenses for the evaluation, settlement negotiations, and trial, if any. However, if only one party
participates in the defense of the claim at trial, that party is responsible for all expenses at trial.
6. The Using Agency and any consultants hired by the Using Agency agree to abide by all
rules and procedures published by the Department for security of, and the use of, any FDOT
Network. This includes, but is not limited to, log on procedures, data set cataloging, and data set
protection and archival backup.
7. It is agreed further by the parties hereto that this Agreement may be terminated or
cancelled by either party giving notice to the other, in writing, thirty (30) days in advance of its
intention to do so.
8. The Using Agency agrees that all work and/or communications conducted on any FDOT
Network shall be for official business only.
9. This Agreement shall become effective upon the date of execution by the Department.
10. Each agency shall designate an individual to administer this Agreement. All notices
provided for in this Agreement shall be sent or delivered by certified mail to the other party,
return receipt requested, at the addresses set forth below or to such other contract administrators
at such other addresses as the parties shall designate to each other in writing:
Department: Joseph Cipriani
Security Administrator
Florida Department of Transporation
Office oflnformation Systems
605 Suwannee Street. MS 14
Tallahassee. Florida 32399-0450
Using Agency: Paul Ber+-e-ts
T rQ 'fie Opera.+CDV\5 M al'\a~er
C~+y o.c. Clearwa+er
ICO s. Myrtle Av. #'220
Clear-wa+er FL 33756
Any notice or demand so given, delivered or made by United States mail shall be deemed so
given, delivered or made on the second business day after the same is deposited in the United
States mail certified matter, addressed as above provided, with postage thereon full prepaid. Any
such notice, demand or document not given, delivered or made by registered or certified mail as
aforesaid shall be deemed to be given, delivered or made upon receipt of the same by the party to
whom the same is to be given, delivered or made.
The Department and the Using Agency may from time to time notify the other of changes with
respect to whom and where notices should be sent, or who the contract administrator is, by
sending notification of such changes pursuant to this paragraph.
11. In accordance with Section 287. 134(3)(a), Florida Statutes, an entity or affiliate who has
been placed on the discriminatory vendor list may not submit a bid on a contract to provide any
goods or services to a public entity, may not submit a bid on a contract with a public entity for the
construction or repair of a public building or public work, may not submit bids on leases of real
property to a public entity, may not be awarded or perform work as a contractor, supplier,
subcontractor, or consultant under a contract with any public entity, and may not transact
business with any public entity.
~ '
IN WITNESS WHEREOF, the parties hereto have caused these presents to be executed on dates
inscribed below.
SEAL
(if applicable)
USING AGENCY
BY: See attached signature page
(authorized signature)
PRINTED NAME:
TITLE:
DATE:
ATTEST:
(authorized official)
APPROVED:
ATTORNEY, Using Agency
BY:
IIAR/..;r -< iE, C!iIfOtrYtn.
TITLE: Ao d/IAJIS71fAnt/'€ S-~tlIC~ A/IIA(i..~
q 17 ), 7 '
.
ATTEST: ~J,/. ~~ "1/17/07
REVIEWED, ~ r' ~ . ftl'l-tJ1
Attorney, Florida 1'5epartment 0'fTra ortation' , ./
DATE:
City of Clearwater Signature Page for
FOOT Computer Services Agreement
Countersigned:
CITY OF CLEARWATER, FLORIDA
~/~BY: 4J-~~~
~k V. Hibbard ' William B. Horne II
ayor City Manager
Attest:
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
FOOT COMPUTER SECURITY ACCESS REQUEST
325-060-05
INFORMATION SYSTEMS
05/07
User Information: Name Cory ~lI\-':'
Existing Userid (If applicable): Contact Phone (Required):
Cost Center #/Name: /
User's Email: c.ort. mort-ense /T)"deaf"uJcrkr-,co~ User's Phone: 727-5((;,2-4777
User's AcceDtance of Conditions:
By signing below, I signify that I have read and understand that I am subject to all the provisions of:
. Executive Office of the Governor Memorandum - 1998-01, Information Resource Security Policy
. Chapter 119, Florida Statutes, Public Records
. Section 281.301, Florida Statutes - Safety and Security Services
. Chapter 282, Florida Statutes - Communications and Data Processing
. Section 282.318, Florida Statutes - Security of Data and Information Technology Resources
. Chapter 815, Florida Statutes - Computer Related Crimes
Procedure 050-020-026 - Distribution of Exempt Public Documents Concerning Department Structures and
· Security System Plans
I understand that every employee is responsible for systems security to the degree that his or her job requires the use of
information and associated systems. All users are responsible for using information resources only for the purposes for
which they are intended, to comply with all controls established by information resource owners and custodians and for
protecting sensitive information against unauthorized disclosure. I also understand that it is the user's responsibility to
protect all of his or her passwords from being disclosed and to refuse to accept any other user's password.
I also understand that signing below indicates that I have read and completed the following:
FDOT Security's New Employee Required Reading:
htto:/Iwww.dot.state.fl.us/comoutersecuritv/IToolicies.htm
Computer Security Awareness for New Employees - Course and Quiz
htto :/Iwww.dot.state.fl.us/ComouterSecuritv/swf/new-user-2004-08/csa-newuser.html
Macromedia Flash player required for coursework and quiz:
htto:/Iwww.macromedia.com/shockwave/download/download.cai?P1 Prod Version=ShockwaveFlash
User's Signature:
Date: 8/?/67
Request Type: Ia New User o Name Change o Access Change o Termination o Transfer
(If Termination or Transfer, please enter the information requested below)
Effective Date: Effective Time:
Person Responsible for cleaning up employee's Mainframe Catalog:
Name: Userid: Phone:
New Account Type: (If New User/Transfer was selected above, please indicate the type of account being requested.)
o Employee/OPS o Consultant/Contractor o Generic/Service Ia Outside Agency o FTP Only
o Other (Please explain):
Type of Computer Access Reauested:
o Mainframe (Required for New User) o EDMS (Must complete the EDMS Addendum)
o Email o FTP (Must complete the FTP Addendum)
o Dial-In (RAS) o FTA (Must complete the FTA Addendum)
DCITS o SUNPASS (Must complete the Sunpass Addendum)
o Metaframe/Citrix B VPNlWireless VPN (Must complete the VPN/Wireless VPN Addendum)
(Please Specify)
o DOMAIN AND/OR LAN ACCESS: au:
AD Groups: (Please provide details)
o Other Security Access: (Please provide details)
Managerial Approval:
Supervisor's Name: Pal.tl Ber4-d<,.
Supervisor's Signature: Date:
Cost Center Manager's Name:
Cost Center Manager's Signature: Date:
Security Coordinator's Name:
Security Coordinator's Signature: Date:
For Consultant/Contractor Access Only:
DOT Project Manager's Name: Phone:
DOT Project Manager's Email Address:
DOT Project Manager's Signature: Date:
Consultant Company Name: C'-+y 0+ Clearwcd-c.r Vendor #:
Project #:
Project Start Date: Project End Date:
Consultant Representative's Name: Ya.1oI.1 Berteb Phone: 727- 562- 47'34
Consultant Representative's Title: T ('Q.ff.'c. OpefO.+i()l'\~ H.:tV\Qser
Consultant Representative's Email Address: pO-I,.l.\ . berkb e r'I'\'f'dearw~. ccw\
Consultant Representative's Signature: Date:
Authorized Services and Programs: (Include the location of access and include the address if connectivity is not from a DOT Office or
District or from the address indicated above.)
DOT Project ManagerlProfessional Service Unit Authorization:
Additional Comments:
Routing Instructions: (Please enter all necessary informationJ
o LAN/AD/DOMAIN Administrator(s) Name:
o CSA Authority
o Email Administrator
o Other
325-060-05
INFORMATION SYSTEMS
05/07
EXDlanation of Acronvms: VPN=Vlrlual Private Network
CITS=Consultant Invoice Tracking System
AD=Active Directory
For Security Office Use Only:
New Userid:
FTP=File Transfer Protocol
RAS=Remote Access Server
LAN=Local Area Network
FTA=File Transfer Appliance
Account Number:
Default Group:
Added to the System by:
Date:
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
325-060-05
INFORMATION SYSTEMS
05/07
FDOT EXTERNAL FTP SERVER. ACCESS REQUEST
FTP ADDENDUM
The Computer Security Office reserves the right to call for the sender to resubmit any request that is unreadable or incomplete.
FOOT Employee/Consultant Name:
(Print Name)
User Name (user 10):1
Phone Number:
Consultants Email Address:
Consulting Firm Name:
Indicate Directory structure or path:
where you will place your files.
The directory will be created for you. All directories are created after the following path: "ftp:/Iftp.dot.stateJl.us/fdotl"
***Important information concerning the external FTP Server***
ONLY COMPLETE THIS FORM IF YOU NEED THE ABILITY TO 'ADD' DATA TO THE FTP SITE.
· The external FTP server allows anonymous read access. If your need only includes reading/downloading files
· from the external FTP server you do not need a FTP user account.
FTP user accounts will receive write and delete access to the requested folder(s).
· FTP user accounts are locked out after 3 unsuccessful login attempts.
· Passwords must be changed every 65 days. Failure to do so will lock your account. Change the FTP user
· acount password at the following site: htto:/Iwww4.dot.state.f1.us/default.aso
You will not receive any warnings prior to the time of the expiration of your FTP user account password, so
· please use some calendar/alarm system to remind you to change your FTP user account password.
Files older than 14 days are automatically deleted. Utility/Permit files and folders will not be deleted.
· Accounts that remain inactive for 365 days are deleted from the serveL
· Any and all files placed on the FTP server are subject to review by the Computer Security Office. The use of the
· external FTP server for any activity other than FOOT business is strictly prohibited.
Sharing user names and passwords is prohibited.
· Internet Explorer and WS_FTP have been tested and are the recommended transfer utilities.
· Any and all problems should be reported to the Central Office Help Desk via email at
· co-helodesk(Q>.dot.state.f1.us
I have read the above information and agree:
Employee/Consultant Signature
Date
FOOT Cost Center Manager (Please Print) - Authorization
cc#
Signature
FOOT Security Coordinator or OISM (Please Print) - Authorization
cc#
Signature
Date
OIS USE ONLY - Request completed by
Date
1 For FOOT employees enter the RACF user 10. For external users with an existing FOOT RACF user 10 (KN), use the existing user 10. For external
users without an existing RACF user 10 and no need for access other than the secured ftp, define their user 10 as follows: F942001 where F=FTP,
942=Cost Center, and 001 is an incremental counter for each external user in the cost center. Once a user 10 is established, the external user should
use the same user 10 for any additional access needs in other ftp directories. No user should have more than one user 10. If a FOOT employee's
user 10 changes at any time they should email co-helpdesk@dot.state.fl.us to have their FTP user name changed.
You may fax this form and all other applicable forms to the Computer Security Administration at: 850-414-4691.
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
325-060-05
INFORMATION SYSTEMS
05/07
FOOT FILE TRANSFER APPLIANCE - ACCESS REQUEST
FTAAOOENOUM
Company Name:
Your Name:
(Print Name)
(Print Name)
User 10 (if you have one):
User Phone Number:
User Email Address:
User's Acceptance of Conditions: ,
By signing below, I signify that I have read and understand that I am subject to all the provisions of:
Executive Office of the Governor Memorandum -1998-01, Information Resource Security Policy
Chapter 119, Florida Statutes, Public Records
Section 281.301, Florida Statutes - Safety and Security Services
Chapter 282, Florida Statutes - Communications and Data Processing
Section 282.318, Florida Statutes - Security of Data and Information Technology Resources
Chapter 815, Florida Statutes - Computer Related Crimes
Procedure 050-020-026 . Distribution of Exempt Public Documents Concerning Department Structures and
Security System Plans
.
.
.
.
.
.
.
.
I understand that each user is responsible for system security to the degree that his or her job requires.
All users are responsible for using information resources only for FOOT business purposes, to comply with all
controls established by information resource owners and custodians and for protecting information against
unauthorized disclosure. The use of the FTA for any activity other than FOOT business is strictly prohibited.
It is the user's responsibility to protect all passwords from being disclosed and to refuse to accept any other
user's password. Sharing user names and passwords is strictly prohibited.
Accounts that remain inactive for 365 days are deleted from the appliance. Secure links sent to recipients will
expire within 30 days.
All files placed on the FTA are subject to review for audit purposes.
Failure to comply with the Department's information security policies or other guidelines may result in
disciplinary actions up to and including termination of employment, or contracts for contractors, partners,
consultants and other entities. Legal actions also may be taken for violations of applicable regulations and/or
laws.
All problems should be reported to the FOOT Service Desk via email at:fdot.service@dot.state.f1.us or by phone
at 386-943-5555/toll-free at 866.955-4357.
.
.
.
.
.
.
Note: Only complete this form if you do not have an FOOT email account and need the ability to send data
using the FTA.
I have read the above information and agree:
User Signature
Date
FOOT Cost Center Manager I CC
Phone Number
Signature
FOOT Security Coordinator
Date
Phone Number
Signature
Date
OIS USE ONLY. Request completed by
VPNIWIRELESS VPN ACCESS DOCUMENTATION
325-060-05
INFORMATION SYSTEMS
05/07
VPN Addendum 1 of 1
Some of this information must be entered on the Communications Service Authorization (CSA) which is sent to the
Department of Management Services to begin the connectivity process.
Please select the following access:
Customer Service Address:
Company Name
Street Address
City
State/Zip Code
Contact Name
Contact Phone No.
I3'VPN
o Wireless VPN
C I '-hI or;... Cloonuater
100 S. Myrtle.. Av.
e lectru.Xl. +er
Flo,.~a. ~~7rs6
Co ry Ma,.r-+-Cns
IZ7-5G2.- 4,77
Technical Contact Information:
Contact Name -- rJ.,.._,.R ,tA l C~ ..... !
Contact Phone No. -:;7-,. 5"(..~.. "I ~ -'1.. ("6 ""'~) / 7 "L"''' Z z,t.J.. 1 ~r' (eell)
Contact EmailAddress: H."'4IIt."'~. Me~W~"~'( e ~t ~/~.Y'H/..,/.,.y. ~~~
Customer Billing Address (if different from service location):
Company Name Florida Depu-tMen+ c::lf -, ru.....sfl:'rln+;on
Street Address 1120 IN. Mc.Klo\ey Or. MS 7- 1"300
City TGl~r'
State/Zip Code f!'\cr,da .3:3~ 12.
Contact Name De~ru \Le nnG\.u:'J~
Contact Phone No. S( '3 - 975 - ~ 25L\
Use rid for VPN Client (only necessary for software client):
User Name
Userid
User Phone No.
User Email Address
I understand the FOOT does not allow split tunneling for VPN access. This means that during a VPN session
with FOOT, I will not have direct access to my local area network.
I also understand that there is a monthly fee payable to the VPNlWireless VPN Provider and that if technical
assistance is needed, the VPN user is responsible for contacting the Department of Management Services
Helpdesk by email at help@dms.myflorida.com or by phone at 850-487-1746 (local) or 1-866-693-5873 (toll-free).
This must be signed by the person assuming responsibility to pay the VPN monthly fee.
Print name
Date
Signature
Date
ELECTRONIC DOCUMENT MANAGEMENT SYSTEM
ACCESS REQUEST
325-060-05
INFORMATION SYSTEMS
05/07
EDMS Addendum 1 of 1
USER NAME:
DOMAIN:
USERID:
Off-site Consultant 0 Yes 0 No
(An offsite consultant will be purchasing their own license from Hummingbird)
I Use, SIgnature:
Date:
BUSINESS AREA:
Select Only One
o View - Only view the document. No other actions can be performed.
o Capture Operator - Create documents (scan, import, cleanup, rotate, attribute and annotate documents)
If applicable, specify each scan station that will be used below:
Computer Domain: Computer Name:
o Index Operator - Capture Operator, Delete documents, Verify quality of image & document
o QC Reviewer - Annotates, re-attributes, insure accuracy, publish to archive and sensitive document
o Application Coordinator - Capture Operator + Index Operator + QC Reviewer
o Retention Manager - Decision ability for off-line andlor delete, re-attributes, annotates, and deletes
A Hummingbird license will be required for non-FDOT users.
ARCHIVE (check all that apply)
o District 1
o District 2
o District 3
o Other
o District 4
o District 5
o District 6
o District 7
o Turnpike
o Central Office
AUTHORIZATION:
DATE:
Signature of: District Application Coordinator
AUTHORIZATION:
DATE:
Signature of: Office HeadlCC Manager
If you need assistance in completing and/or submitting this form, contact your District Information System Office or HelpDesk.
SUNPASS SYSTEMS ACCESS REQUEST
325-060-05
INFORMATION SYSTEMS
05107
Sunpass Addendum 1 of 1
Print User's Name: Title:
o New Hire 0 Access Change 0 Delete
Previous or Current User ID (for existing staff only):
COMPLETION INSTRUCTIONS
1. At the top of the form, print or type the User's name, title and if the requestor is an existing staff member enter the User 10. Place a
check mark in the appropriate box to indicate whether the request is for a new hire or a change to an existing staff member.
2. In Section 1, enter the Office, Room, Phone, and Cost Center Manager's Name in the spaces indicated.
3. In Section 2, indicate the access required by placing a check in the box next to name of the system(s). See the following
explanation of the acronyms. If MOMS or Audit access is required, please enter the name of an existing user with similiar access
in the "Other - Specify" field.
FTS = Florida Tolls System
PAS = Patron Account System
THS = Ticket System
VES = Violation Enforcement
WVS = File Print Server
ASD = Administrative Service Desk
SD = Service Desk
4. Complete Section 3 for each system access requested in Section 3 above; indicate the type of access (read, write, execute or
delete) needed and purpose. Attach additional sheets if necessary.
5. In Section 4, indicate the type of PC used by the requestor.
6. In Section 5, obtain the approval signature of the Cost Center Manager and the date.
7. Do not fill in the "Request Processed by" field or the "User ID Created or Modified" field this will be completed by those who
establish the access.
Section 1
Office:
Cost Center:
Room:
Phone:
Cost Center Managers Name:
Print Name Here, Signature Required Below
Section 2
CHECK ALL OPTIONS THAT APPLY:
PRODUCTION SYSTEMS: 0 FTS
SERVERS: 0 ASD
DEVELOPMENT SYSTEMS: 0 FTS
TESTING SYSTEMS: 0 FTS
o PAS
DSD
o PAS
o PAS
o THS 0 VES
o Other - Specify:
o THS 0 PLZ
o THS 0 PLZ
o VWS 0 Other - Specify:
o Other - Specify:
o Other - Specify:
Section 3
Grant Authority to (check one) o READ o WRITE o EXECUTE o DELETE
Purpose:
Note: Only System ADMINISTA TORS are allowed to DELETE system and application RLES
Section 4
PC Information
Personal Computer Type:
State Tag #:
Model:
Work Station Mac Address:
Memory:
Operating System:
Section 5
Authorization. Approval and Account SetuD *
Cost Center Manager Signature
Request Processed by
Date
USER 10 and Date Established or Modified
Date
. Signature required BEFORE access is granted
,
Computer Security Awareness for New Employees
This will certify that I have completed the Computer Based Training, or CBT, course
specified above in its entirety. This includes all sections contained within the CBT
and review of any suggested, recommended, and lor required reading materials.
I certify that I understand the information provided within the above-mentioned CBT course and its related
materials. I know where and how to locate the CBT and its related materials when needed for reference in
my everyday work activities. I also understand it is now incumbent upon me to apply the information
contained within the above-mentioned CBT course and its related materials in my work activities.
Please present this signed certificate of completion to your Computer Security Coordinator or contact the
Computer Security Administration at FDOT.Security@dot.state.f1.us for assistance.
it~1d Cr, 1/lurtoM
Roland C. Martens
District 7, City of ClealWater
<0/9/07
Date ' I
Security Coordinator or Supervisor Signature
Date
Computer Security Awareness for New Employees
EO-11-0001
1.5
October 27, 2004