ADDENDUMCustomer:
Addendum
Bill To:
NEOGOV M
Clearwater, City of (FL)
PO Box 4748
Clearwater, FL 33758
Descri • tion2'3
Attn: Tony Lenning
Same as Customer Info
Quote Date: 8/3/18
TBD
Revision: 1
Valid From: 8/3/18
Order Number:
Valid To: 9/30/18
Re • uested Service Date:
Initial Term: 12 Months
Order Summary
Annual Recurring Fees
Line
Descri • tion2'3
Initial Annual
Recurrin . Fee2
1.
Insight Enterprise Edition (IN)
IN Subscription
N/A
2.
GovernmentJobs.com Job Posting Subscription (GJC)
GJC Subscription
N/A
3.
Perform (PE)
PE Subscription
N/A
4.
Onboard (ON)
ON Subscription
N/A
5.
Learning Management System (LMS)
LMS Subscription
$24,000.00
6.
NEOGOV Integrations
Integration Maintenance
N/A
NEOGOV .M
Non -Recurring Fees
NEOGOV Services
6.
Insight (IN)
Setup and Implementation
N/A
Training
7.
Perform (PE)
Setup and Implementation
N/A
Training
8.
Onboard (ON)
Setup and Implementation
N/A
Training
Onboard form building as Professional Service2
9,
Learning Management System (LMS)
Setup and Implementation
S5-000,00
Training
S2-0-0-0740
10.
NEOGOV Integrations
Setup and Configuration
N/A
' Items designated as Not Applicable, N/A or NA on the Order Form are not included in the Services. Customer may
request a quote for these items at their discretion throughout the Term.
2 The annual recurring Fees for a Renewal Term are subject to increase pursuant to terms of any master license or
online services agreement.
'More detailed descriptions of the licenses and/or services are contained in the order detail below, which are
incorporated herein and made a part hereof by this reference.
1. Description of Services.
(a) Insight Enterprise (IN). Insight Enterprise (IN) is designed to address five major areas of human
resource activities including recruitment, selection, applicant tracking, reporting and analysis, and HR automation.
As described below, Insight Enterprise (IN) enables agencies to post class specifications online, post job
announcements on Customer websites, accept online applications, conduct applicant tracking including EEO and other
statistical analysis, create email/hardcopy applicant notices, complete item analysis, create/route/and approve
requisitions and hire actions online, and certify eligible lists electronically. A subscription to Insight Enterprise (IN)
will include the following:
(i) Recruitment
• Online job application
• Online job announcements and descriptions
• Automatic online job interest cards
• Recruitment and examination planning
NEOGOV'
(ii) Selection
• Configurable supplemental questions
• Define unique scoring plans
• Test analysis and pass -point setting
• Score, rank, and refer applicants
(iii) Applicant Tracking
• Email and hardcopy notifications
• EEO Data collection and reports
• Track applicants by step/hurdle
• Schedule written, oral, and other exams
• Candidate self-service portal for scheduling and application status
(iv) Reporting and Analysis
• 90 standard system reports
• Ad hoc reporting tool
(v) HR Automation
• Automatically route job requisitions and hire actions for approval
• Automatically score and pass/fail applicants based on scoring plans
• Automatically email users when there are candidates sent to them for review
• Automatically email jobseeker job interest card notices for jobs posted on the main
job openings page
(vi) Training
• NEOGOV will create a Customer -specific training environment for Insight Enterprise
(IN), which is used by Customer during training and afterwards to train in prior to
moving into production.
• Customer will have full access to the demo/training environment setup for Insight
Enterprise (IN).
• NEOGOV training is available online (web -based, pre -built, content) unless otherwise
proposed as included in the Order Form.
• NEOGOV's pre -built, online training consists of a series of web courses as well as a
series of hands-on exercise designed to introduce the standard features and functions
and may be used as reference material by the staff following training to conduct day-
to-day activities. The pre -built, online training includes exercises that are designed to
be flexible enough to allow Customer led training sessions internally to introduce user -
specific requirements and processes for staff to learn the system as closely as possible
to the customer's actual recruitment processes after go -live.
NEOGOV will provide the URLs for the Career Pages, which the Customer will use to advertise on their website.
Customer will need to change the IP addresses for the following three Customer website links (NEOGOV will provide
the new link addresses):
• Job openings
• Promotional job openings
• Transfer Job openings
• Class Specifications
• Job Interest Cards
Furthermore, Customer may export data from and to Insight Enterprise (IN) to integrate with other systems. As part
of each such integration, NEOGOV shall:
• Conduct project scope, review integration plan, discuss timeline, and set schedule
for required meetings.
• Provide Integration Worksheets and/or guides.
Specifications regarding for cost, additional NEOGOV integrations can be made available to Customer, including:
• Configure New Hire Export Interface
NEOGOV"
• Configure Position Control Import Interface
• Class Spec Interface
• Employee Integration
(b) GovernmentJobs.com Job Posting Subscription. A subscription to GovernmentJobs.com Job
Posting Subscription will include the following functionality:
• Enables organizations to advertise their job postings created in Insight on the
GovernmentJobs.com website.
• May add an unlimited number of postings
Note: Jobs advertised on the promotional and transfer webpages are not advertised on GovernmentJobs.com as these
are typically for internal employees.
(c) Perform (PE). Perform (PE) is designed to address the major areas of human resource activities
centered around employee performance management. As described below, Perform (PE) includes built-in workflow
for business processes, configurable tasks, performance evaluations and reports. A subscription to Perform (PE) will
include the following:
• Configurable Performance Evaluations
• Ability to build Library of Goals, Competencies, and Writing Assistants
• Shareable Competency Content
• Development Plans
• Configurable Process Workflows
• Scored and Non -scored Rating Scales
• Log of Performance Observations throughout the year
• Peer Reviews & Multi -rater capability
• Configurable Email Notifications
• Automatic Evaluation Creation
• Ability to perform actions in bulk for Employees & Evaluations
(d) Onboard (ON). Onboard (ON) is designed to facilitate the onboarding process for new hires. As
described below, NEOGOV maintains standard forms as part of the annual subscription. Agencies shall maintain any
custom forms created by Customer. A subscription to Onboard (ON) will include the following functionality:
• Electronic Employee File
• Federal I9 and W4 forms
• Task and Progress reports
• Employee data upload
• Onboard portal with configurable branding
• Checklists assignable by department, division, position or class spec
• Build your own Onboarding forms*
* OPTIONAL. Customer may elect to purchase additional NEOGOV services to create or
maintain more forms at the rates listed below. Any such purchases must be outlined in an
addendum or additional exhibit in the Agreement.
• Background forms $295 per form
• Dynamic Forms $195 per form
• Updates to existing forms $200 an hour
(e) Learning (LMS). Learning (LMS) is designed to provide a seamless experience for organizations
to train and develop employees. LMS addresses the critical need of organizations to ensure completion of required
trainings. By tracking both in-person and online training in one central place, organizations can improve employee
performance and safety and reduce risk and liability claims. A subscription to Learning (LMS) will including the
following:
• Create, schedule, enroll learners in, and track completion of online and in-person,
classroom trainings
• Ability to upload course content files
• Certificates after course completion
NEOGOV"
• Learner transcripts & class rosters
• Course catalog with configurable categories for learners to browse
• Centralized dashboard that displays all required and elective trainings (online and in-
person) that employees can take
• Over 700 `off-the-shelf online courses related to:
o Health & Safety,
o Employment Practices and Liability,
o Human Capital
o Cyber Security and Privacy,
o Law Enforcement,
o Higher Ed/Campus Safety & Compliance,
o Safe Driving, and
o Parks & Recreation (including Child Safety courses)
o Computer/IT Skills
• Setup and Implementation
o The following activities will be conducted as a part of the Services:
• NEOGOV will work with Customer staff to understand the existing processes, as
well as other workforce business practices, where applicable.
• NEOGOV will establish Customer's production environment.
• All NEOGOV products will be implemented off-site. Customer may integrate
NEOGOV solutions with other systems using standard NEOGOV integration
tools, web services and/or flat files. The specifications and scope must be defined
prior to agreeing to a timeline or price.
• Initial LMS will be built on the FirstNet Learning platform. Based on the
functionality utilized by Customer, NEOGOV will migrate Customer to updated
LMS platform at a future date agreed upon by both NEOGOV and Customer.
• Training
o NEOGOV training is available online (web -based, pre -built, content) unless otherwise
proposed as included in the Order Form.
o NEOGOV's pre -built, online training consists of a series of tutorials to introduce the
standard features and functions and may be used as reference material by the staff
conducting day-to-day activities.
(f) NEOGOV Integrations. NEOGOV offers Standard Integrations as well as platform APIs for third
party system integration(s). A subscription to Standard Integrations includes the following:
• Conduct project scope, review integration plan, discuss timeline, and set schedule for required
meetings
• Annual maintenance by NEOGOV
• Employee import and export
• Department division position import and export
Note: NEOGOV APIs are to be configured directly by Customer staff using NEOGOV documentation. If required,
professional services may be included by NEOGOV to help define and validate scope, business requirements,
timelines, and associated costs (if applicable).
(g)
NEOGOV Implementation. The following activities will be conducted as a part of the Services:
• Customer to review the project kick-off tutorial for information on the project timeline,
deliverables, and establish project expectations.
• NEOGOV will work with Customer staff to understand the existing processes as well as other
workforce business practices where applicable.
• NEOGOV will establish Customer's production environment.
• All NEOGOV products will be implemented off-site. Customer may integrate NEOGOV
solutions with other systems using standard NEOGOV integration tools, export data from
Insight Enterprise (IN) using web services and/or flat files to integrate with other systems, but
the specifications and scope must be defined prior to agreeing to a timeline or price.
• Following NEOGOV product rollout, NEOGOV and Customer will conduct two (2) post go -
live conference call(s) (if scheduled) to ensure that the rollout was completed successfully and
NEOGOVTM
that any production questions are addressed promptly.
2. Fees. Customer shall pay the Fees set forth in this Order Form as follows:
(a) Annual Recurring Fees. Customer shall pay all annual recurring Fees (including for any NEOGOV
Integrations) for the Initial Term within thirty (30) days of the date of Customer's execution and delivery of this Order
Form. Customer shall pay all annual recurring Fees (including for any NEOGOV Integrations) for any Renewal Term
within thirty (30) days of Customer's receipt of NEOGOV's invoice therefor. The annual recurring Fees for a Renewal
Term are subject to increase pursuant to the Agreement.
(b) Training Fees. Customer shall pay all training Fees within thirty (30) days of the date of Customer's
execution and delivery of this this Order Form.
(c) Setup and Implementation. Customer shall pay all setup and implementation Fees within thirty (30)
days of the date of Customer's execution and delivery of this this Order Form.
(d) Other Fees. Any other Fees owed by Customer to NEOGOV pursuant to this Agreement shall be
paid by Customer within thirty (30) days of Customer's receipt of NEOGOV's invoice therefor.
3. Miscellaneous.
(a) Online Services Agreement. This Order Form is an attachment to and part of that certain Online
Services Agreement (the "Agreement") by and between NEOGOV and Customer. Terms not defined in this Order
Form shall have the meanings set forth in the Agreement. THERE ARE SIGNIFICANT ADDITIONAL TERMS
AND CONDITIONS, WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTAINED IN THE
AGREEMENT. CUSTOMER HEREBY ACKNOWLEDGES AND AGREES THAT IT HAS READ THE
AGREEMENT IN ITS ENTIRETY AND AGREE TO BE BOUND BY ITS PROVISIONS.
(b) Effectiveness. Neither Customer nor NEOGOV will be bound by this Order Form until this Order
Form has been signed by authorized representatives of both parties.
(c) Modifications. This Order Form may not be modified or amended except through a written
instrument signed by the party to be bound.
[Signature Page Follows]
N EOGOV'M
IN WITNESS WHEREOF, the parties have caused this Order Form to be executed by their respective duly
authorized officers as of the date set forth below.
Customer:
Signature:
Print Name:
Title:
Date:
See Signature Block
See Signature Block
See Signature Block
August 27 2018
NEOGOV: GovernmentJobs.com, Inc.
Signature:
Print Name:
Title:
Date:
CITY OF CLEARWATER, FLORIDA
wAILL., ,bixmAav-t
William B. Horne II
City Manager
Appro ed as to form:
:4
Attest:
Owen Kohler Rosemarie Call
Assistant City Attorney
City Clerk