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DIA PREMIUM SERVICE ORDERFIBERNET DIRECT DIA PREMIUM SERVICE ORDER Fax Number: 888.835.9170 I ServiceOrders @FibernetDirect.com CUSTOMER INFORMATION Account Name: City of Clearwater Order Type: Change /Hot -Cut Administrator Contact Details First Name: Daniel Phone Number: 727 - 562-4662 Street Address: 100 S. Myrtle Ave. Billing Contact Details First Name: Phone Number: Street Address: Heather 727 - 562 -4656 100 S. Myrtle Ave. Bill Account Number: Quote Number: OP Number: Last Name: Email Address: City, State & Zip Code: 500801 OP -30305 OP-30305 Last Name: Email Address: City, State & Zip Code: FIBERNET DIRECT Reliability Counts. Mayer dan iel. maver(e mvclearwater. com Clearwater, FL 33756 Wright heather.wriahti mvdearwater.com Clearwater, FL 33756 Service Order Contact Details First Name: Daniel Phone Number: 727 -562 -4662 Last Name: Email Last Name: Email Mayer Address: daniel.maveremvclearwater.com Technical Contact Details First Name: Howard Phone Number: 727-562-4672 Address: McChesney howard mcchesnevamvclearwater com Emergency Contact Details First Name: Howard Phone Number: 727 -562 -4672 Last Name: Email Address: Last Name: Email Address: McChesney toward mcchesnev(Dmvclearwater.com Change Management Request Contact Details First Name: Daniel Phone Number: 727 - 562-4662 ORDER DETAILS Mayer daniel.maver @mvclearwater.com Service Description: days Dedicated Internet Access - Premium Desired Delivery Date: 15 Business Term (months): coterminous (07/02/19) Router Customer PON #: _ Customer Circuit ID: 104479 Date Sent: SERVICE DETAILS Routing Type (Protocol): 7/5/2017 Static Supplement: DIA Interconnection Type: Version: Standard Customer BGP Routes: AS# (a): (124 Reverse DNS: IP ADDRESS DETAILS Forward DNS: IPv4 Yes or greater)_ la- Flbemet Direct Allocated IPv4 Address Space (Form Required): —Additional [ es Customer IPv4 Address Space Advertising IP Block Requested: /27 (321Ps) --- _- -- - - - - -- IPv6 4 Flbemet Direct Allocated IPv6 LOCATION INFORMATION Address Space (Form Required): Hub /Location A/1 Location Z/2 Des Customer IPv6 Address Space Advertising (164 Location 3 or greater): Location Q1es Node Activity: Change CLLI Code: physical Address: City, State, Zip Code: 1700 N Belcher Rd Clearwater Fl 33765 Demarc/Room/Floor: Site Contact: Existing Location Howard McChesney Site Phone Number: 727 -483 -4032 Fibemet Direct Circuit ID: Committed Information Rate: 104479 500Mbps CE Port Type: 1000Mbps 1000BaseTX(100m /CAT5e) CE Port Media: Ethernet Duplex Mode: Auto (Negotiate to FDX) LOA Responsibility: N/A Demarc Device Power: 120V AC Demarc Mounting: 19" Rack Mount Expedite Requested: Des Dg Ores Ores EH edite Fee: Monthly Recurring Charge: $2,559.00 Non Recunin ! Cha !e• VALUE ADDED SERVICES $250.00 (PER SITE) Hub/Location N1 Location 1/2 Location Z/3 Location Z/4 MRC NRC MRC NRC MRC NRC MRC NRC Bursting: Route/OSP Protection: LAG Control Protocol: RELIABLE. RESPONSIVE. RESULTS - DRIVEN. LAG Additional Port ...... .............. ii VLAN Service (802.1q): 11 _ VLAN ID: _ i Select One) Select One) Network Performance Portal: (some restrictions apply) Mall .._ DDoS Mitigation Services: Select One) Managed Security: (only available for bandwidth up to 100Mbps) Managed Router: Additional IP Block: /27 Total Value Added Charges: CUSTOMER INSTRUCTIONS/COMMENTS (Please identify below any special offices and facilities and 911 special facilities as defined under 4.5 of 47 CFR Part 4) Customer upgrading existing 50M DIA service ($1,584 MRC) to 500M DIA service ($2,559 MRC) under existing term that expires 07/02/2019. Existing / 27 IP Space this time. COMMERCIAL TERMS & AUTHORIZATION ($26 MRC) remains the same. No other changes will be made at Monthly Recurring Charges: $2,559.00 Non Recurring Charges: Other Monthly Recurring Charges: Total Monthly Recurring Charges: Agent: Account Executive: Accepted By: $28.00 $2,585.00 Other Non Recurring Charges: Total Non Recurring Charges: David Norton Agent Opportunity Number Sales Engineer: Date: $250.00 $0.00 $250.00 Eduardo Ruiz CesisomW SOK For Retail Customers Only 1I, o By checking this box. I certify that I have read and I am in agreement with Fibemet Direct's Standard Service Agreement and Exhibits. The Service Agreement can be found at www fiberneldirectcom/contact-usiresources. htmi o I hereby authorize Fibernet Direct to charge an Expedite Fee as listed on the service order. I understand that while Fibemet Direct will exercise all commercially reasonable efforts to accomplish delivery within the expedited interval, no representation, warranty, or other guarantee within a specific timeframe is expressed or implied, and the limitations of liability contained in the applicable SA or MSA shall apply hereto. All MRC and NRC prices are stated In US Dollars and do not Include standard taxes such as, but not limited to, USF and/or CST. Other taxes and fees can add between 20% and 30% to the final billed amounts. Customer will provide rack space and power free of charge to Fibemet Direct along with clear conduit access from the property line of any of the locations listed on this service order to the Customers demarc within the buildings. AC power provided by Customer should be UPS backed. Fibemet Direct requires that Customer provides a Letter of Authorization from Building Management and/or owners granting Fibemet Direct permission to deliver services to Customer at any of the locations listed on this order. RELIABLE. RESPONSIVE. RESULTS-DRIVEN. SERVICE DELIVERY - NEXT STEPS Fibernet Direct's service delivery process consists of several stages as detailed below. As part of our goal to provide exceptional customer service, we will be communicating with you throughout each stage STAGE 1: Order Acknowledgement STAGE 2 Introduction and Order Confirmation STAGE 3 Engineering STAGE 4 Property Management Approval and Permitting (if applicable) STAGE 5: Construction (if needed) STAGE 6 Installation STAGE 7 Connection Notice Acknowledges receipt and acceptance of your order Service Delivery Specie Set Introduction, final cordhtnation of order details Forecast date In which service Is estimated to be delivered Obtainment of property management and permit approvals Construction phase timeline Coordination and scheduling service installation Notification that the order is complete and ready for service RELIABLE. RESPONSIVE. RESULTS - DRIVEN.