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WORKFORCE CENTRAL UPGRADE - ON PREMISEKRONCS Statement of Work for Clearwater City of {Inc) Workforce Central Upgrade - On Premise Sales Executive David Herndon Author Scott Kopco Expiration Date 1/31/2017 Created Date 7/12/2016 BigMachines Quote Number Revision # 2016 -32038 1 Status Approved Opportunity ID Opp- 150134 Customer SID 6103438 (c) 2016, Kronos Incorporated and related companies. All rights reserved. CONFIDENTIAL - Not to be disclosed to third parties without specific written consent from Kronos. 4i KRONOS OVERVIEW This Statement of Work ( "SOW ") provides an overview of the project including scope, approach, costs, and how the project will be managed. To support a successful implementation, you agree to provide the required internal project resources BUSINESS OBJECTIVES Kronos will provide Professional Services to upgrade the Customer's current on premise solution. PROPOSED SOLUTION Module Project Type Workforce Timekeeper Upgrade Workforce Timekeeper Suite Manager Upgrade Project duration is expected to be 8 weeks, based upon our experience with our customers and products. Depending upon the preparation and engagement of your organization, there may be opportunity to complete the project in a compressed duration. However, if project resources are unprepared or unavailable, the duration of the project may need to be extended, increasing the budget required to successfully complete this scope of work. Requests for additional scope or activities outside of this planned project scope may be accommodated through the change process. In either of these circumstances, Kronos may issue a change order to ensure the appropriate budget is available. Kronos will deliver the scope of this project utilizing a remote approach. KNOWLEDGEPASS KnowledgePassrM is a subscription to an online educational portal. It provides enterprise access to tutorials, task simulations, job aids, sandboxes, webinars, and additional educational documents to help your team succeed. KnowledgePass provides tools that allow you to build role specific learning paths and assign them to your users. Kronos will guide you on the creation of 2 user roles, including title selection and learning path assignments. The offering is delivered by a KnowledgePass Mentor via a remote interactive workshop. INSTRUCTOR LED TRAINING Kronos Instructor Led Training is purchased as Training Points. Training Points allow you to budget for training with the flexibility to adjust your plan during implementation. Clear-water City of (Inc) I KRONOS INCORPORATED CONFIDENTIAL Page 2of.> Application Administrator training will prepare you to perform daily and periodic system administration tasks. This training may require pre- requisite knowledge of the core solution functionality. Module Description Workforce Timekeeper Public instructor led training for 1 Train -the- Trainer Programs prepare your internal training team to deliver user training to Manager and Employee license users. Module Workforce Timekeeper Description Public instructor led training for 1 PROJECT APPROACH PROJECT LEADERSHIP Kronos will guide you through the life cycle of the project and provide best practices to implement your solution. As the main point of contact, your Kronos Project Manager utilizes a proven implementation methodology to align desired outcomes partnering with your project manager to achieve a successful project. UPGRADE APPROACH The project team will collaborate to establish a project plan with tasks, responsibilities, and milestone dates and provide the foundation for project control. Kronos will complete an environment readiness review with your project team resources to ensure the server environment is available and pre- requisites have been installed. Kronos will perform test upgrade, deploy interfaces and complete validation testing of upgraded environment. Upon completion of customer user acceptance testing, Kronos will complete the upgrade to production. WORKFORCE CENTRAL • 2 Workforce Central environment(s) included in this deployment • Customer has a SQL Server Database • 0 Consulting Day(s) for new features • 1 Consulting Day(s) for technical consulting — set up of Test instance WORKFORCE TIMEKEEPER • 3 Timeclocks with TouchlD will be upgraded Clearwater Cry of (Inc) KRONOS INCORPORATED CONFIDENTIAL Page 3 of 5 KRONOS PROJECT SOLUTION SUMMARY This SOW represents a time and materials engagement. Travel expenses are not included and will be invoiced separately as incurred. Service Type Professional Services $17,880.00 Educational Services $7,925.00 $25,805.00 Clearwater City of (Inc) KRONOS INCORPORATED CONFIDENTIAL Page 4 of 5 KRONOS SIGNATURES AND APPROVALS SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE Scott Kopco Principal Services Architect Jan 24 2017 7:29 PM By: e>liar Date: Title: This Statement of Work is subject to Clearwater City of (Inc)'s agreement with Kronos goveming Professional and Education Services. By signing below, Clearwater City of (Inc)'s authorized representative agrees to purchase the services described herein. ACCEPTED AND AGREED Countersigned: CITY OF CLEARWATER, FLORIDA to . 1464,„,t, William B. Horne II City Manager Approved as to form: Attest: • Matthew Smith Assistant City Attorney Rosemarie Call City Clerk Clearwater City of (Inc) may make necessary copies of this document for the sole purpose of facilitating internal evaluation and /or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2017. Clearwater- City RP