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ENTERPRISE SOLUTIONS SERVICE ORDER DocuSign Envelope ID:4F5229D7-CC79-41 F3-A6E8-68711AFC485C RR14R IT HOUSE N Tw RK8 enterprise solutions `,' ENTERPRISE SOLUTIONS SERVICE ORDER BILLING INFORMATION Business Name Master Account Number City of Clearwater 5-465368-01 Hierarchy Account Contact Phone Alternate Sabrina Chute F7275624671 Billing Address City State Zip 100 S Myrtle Ave Clearwater FL 33756 Account Executive Phone Alt Phone Ralph Imbriani Federal Tax ID Tax Exempt Certificate Tax Exempt Status 596000289 85-8012740095C-1 Yes CONTACT •- • Type Name Title Primary TN Alternate TN Email Authorized Dan Mayer Director of IT (727)562-4662 daniel.mayer @myclearwater.com Agent ORDER INFORMATION Order Type Renewal- MACD Porting Partial/ Full No Additional Order Comments Renewal/Upgrade PROPRIETARY and CONFIDENTIAL Page 1 of 5 Order#006i000000eYOsQ � r SERVICES, FEES, and TERMS by LOCATION City of Clearwater-2816 Park Trail Lane-Wood Valley PD—Service Address:2816 Park Trail Lane Clearwater,FL 33759-2737—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description City of Clearwater-1720 Overbrook Ave-Fire Station 51 —Service Address: 1720 Overbrook Ave Clearwater,FL 33755-1934—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description City of Clearwater-1498 S Martin L King Jr Ave-S Greenwood PD—Service Address: 1498 S Martin L King Jr Ave Clearwater,FL 33756-3447— Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- Upgrade City of Clearwater-1460 Lakeview Rd-Fire Station 47—Service Address: 1460 Lakeview Rd Clearwater,FL 33756-6517—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- Upgrade WON City of Clearwater-1426 S Martin L King Jr Ave-Norton Rec Ctr—Service Address: 1426 S Martin L King Jr Ave Clearwater,FL 33756-3447— Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- Upgrade WON City of Clearwater-700 Bayway Blvd-Beach Police—Service Address:700 Bayway Blvd Clearwater,FL 33767—Main BTN: -•-- • • 9 '.•- • • 0- - so. 111111- • • � r Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- 5Mbps Metro Metro Ethernet 5Mbps Upgrade W Ethernet 0 - - 1 0 ME City of Clearwater-1310 N Martin Luther King Jr.Ave-N Greenwood PD—Service Address: 1310 N Martin Luther King Jr.Ave Clearwater,FL 33755-3226—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- 5Mbps Metro Metro Ethernet 5Mbps Upgrade Ethernet WON City of Clearwater-1000 Edenville Ave-Tennis Complex—Service Address: 1000 Edenville Ave Clearwater,FL 33764—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- 5Mbps Metro Metro Ethernet 5Mbps Upgrade Ethernet City of Clearwater-100 S Myrtle Ave-Main—Service Address: 100 S Myrtle Ave Clearwater,FL 33756—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Old Replace- Upgrade W City of Clearwater-706 N Missouri Ave—Service Address:706 N Missouri Ave Clearwater,FL 33755—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description WON City of Clearwater—Service Address: 100 S Myrtle Ave Clearwater,FL 33756—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description City of Clearwater-1900 Grand Ave-DR Site—Service Address: 1900 Grand Ave Clearwater,FL 33765—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description BR11GHT HOUSE r enterpriise solutions ENTERPRISE SOLUTIONS SERVICE ORDER Dedicated Internet Access Upgrade 1 $1,400.00 $1,400.00 36 City of Clearwater-1900 Grand Ave-DR Site—Service Address: 1900 Grand Ave Clearwater,FL 33765—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description 0O .. Dedicated Internet Access Old Replace- -1 ($900.00) ($900.00) 7 20Mbps Renewal Dedicated Internet Access Renewal 1 $900.00 $900.00 12 *Prices do not include applicable taxes and governmental fees that must be paid by Customer in addition to the specified fees PROPRIETARY and CONFIDENTIAL Page 4 of 5 Order#006iOOOOOOeYOsQ City of Clearwater-2251 Drew Street-East Library—Service Address:2251 Drew Street Clearwater,FL 33765—Main BTN: Action Qty One Time Charges Monthly Recurring Total MRC Service Period Product Product/Service (NRC) Charge(MRC) (Months) Description Totals * $0.00 $6,950.00 DocuSign Envelope ID:4F5229D7-CC79-41 F3-A6E8-68711AFC485C BRI HIIT HOUSE NIIETW O,RK enterprise siolution,s ENTERPRISE SOLUTIONS SERVICE ORDER The services products, prices and terms identified on this Service Order constitute Bright House Networks Enterprise Solutions'offer to provide such services on such terms. Until Customer has accepted this offer by signing as appropriate below, Bright House Networks Enterprise Solutions reserves the right to rescind this offer at any time,at its sole discretion.Service Order terms and corresponding monthly billing will commence on actual service installation date. I have received and agreed to the terms of Bright House Networks Business Solutions Services Master Agreement, as applicable and separately provided to me by BHN. Terms and conditions are available at http://enterprise.brighthouse.com/about-us/our-policies/terms-and-conditions.html. Business TV is delivered on a month to month basis and subject to increases. • • • •- • By signing below, I choose Bright House Networks, LLC("BHN")as my preferred provider for local, long distance and international long distance telephone service(s)for the above service address and the telephone numbers(s). I authorize BHN to serve as my agent to effectuate the change of my telephone service for each such service. I understand that only one preferred provider may be designated for each telephone service associated with the telephone number(s)listed above. I am at least 18 years of age and legally authorized to change telephone service providers for service providers for services associated with such telephone number(s). E911 Notification-The Enterprise Solutions voice-enabled equipment is electrically powered and, in the event of a power outage or Bright House Networks Enterprise Solutions network failure, Enhanced 9-1-1 services may not be available.The Bright House Networks Enterprise Solutions Services Master Agreement prohibits moving the voice-enabled premise equipment to a new address. If you do so, Enhanced 9-1-1 services may not operate properly and emergency operators will be unable to accurately identify the caller's address in an emergency. If you would like to move your service you must call Bright House Networks. After expiration of the original Service Period,except where prohibited by law,this Service Order shall renew automatically for successive renewal terms,each for a period of time equal to the original Service Period or such lesser period as required by law, unless either Party serves the other Party with written notice of non-renewal of this Service Order at least thirty(30)days prior to the expiration of the then-current original Service Period or renewal term,as applicable. ----------------------------------------------------------------------- ------------------------------------------------------------------------------- Authorized Signature for Bright House Networks, LLC Authorized Signature for City of Clearwater Dan Mayer, Director of IT ------------------------------------------------------------------------ -------------------------------------------------------------------------------- Printed Name and Title Printed Name and Title ------------------------------------------------------------------------ ------------------------------------------------------------------------------- Date Signed Date Signed PROPRIETARY and CONFIDENTIAL Page 5 of 5 Order#006i000000eYOsQ DocuSign Envelope ID:4F5229D7-CC79-41 F3-A6E8-68711AFC485C BRIGHT HOUSE', NETWORKS enterpr se solutions FEDERAL UNIVERSAL SERVICE FUND CERTIFICATION Service providers such as Bright House Networks contribute to the federal universal service fund fee ("USF") and other federal regulatory funds based on their interstate telecommunications service revenues as calculated from Form 499. According to FCC regulations, a service is considered jurisdictionally interstate if more than 10%of the traffic is ultimately bound for the Internet or to locations outside the state. With respect to the Metro Ethernet service that you receive from Bright House Networks,please check one of the following: Customer certifies that its use of the Bright House Networks Metro Ethernet Services is such that more than 10%of the traffic is jurisdictionally interstate according to FCC regulations. That is, more than 10%of the traffic carried on the Metro Ethernet Service is ultimately bound for the Internet or a location outside the state. X Customer certifies that its use of the Bright House Networks Metro Ethernet Services is such that 10%or less of the traffic is jurisdictionally interstate according to FCC regulations. That is, 10%or less of the traffic carried on the Metro Ethernet service is ultimately bound for the Internet or a location outside the state. Customer understands that Bright House Network's normal practice is to apply USF and any other appropriate interstate fees or taxes on the Metro Ethernet Services, and that Bright House Networks will be making an exception based on the present certification. Customer agrees to defend, indemnify and hold harmless Bright House Networks from and against any claims, liabilities, damages and expenses, including reasonable attorneys' and other professionals' fees, arising out of or relating to any violation of Bright House Networks' USF contribution requirements or other FCC or other legal or regulatory requirements relating to Customer's certification regarding its use of the Metro Ethernet Service. Customer agrees to provide Bright House Networks with documentation in support of this certification as may be needed by Bright House Networks to respond to an inquiry from a government authority or its agent regarding the proper classification and assessment of these services. Agreed to by Customer (Business Name) City of Clearwater Authorized Signature: Printed Name Dan Mayer Title Director of IT Date June 7, 2016 Please mail to Bright House Networks,4145 S. Falkenburg Road,Suite 7,Attn: NEO-USF, Riverview, FL 33578