PROPOSAL TO RECRUIT AND SCREEN CANDIDATES FOR THE POSITION OF CITY MANAGER
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NORMAN ROBERTS tei ASSOCIATES, INC.
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Executive Scarch Consultants
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December 27, 1996
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VIA FEDERAL EXPRESS
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Mayor and Members of the City Commission
c/o Mr. George McKibben
Purchasing Manager
City of Clearwater
10 South Myrtle Avenue
Clearwater, FL 34616
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Dear Mayor and Members of the City Commission:
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In response to your RFP No. 45-97, Norman Roberts & Associates, Inc. is pleased to submit this
proposal to assist the City of Clearwater in its efforts to recruit and screen candidates for the
position of City Manager. While with my former employer, I recruited a previous City Manager
for your City. Furthermore, I have also done work for other public agencies in your area, such
as the City of St. Petersburg and Pinellas County.
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This proposal outlines our general understanding of your requirements and the steps we will
take to help accomplish this task. If you desire some modification of our work program, we
would be pleased to discuss this with you.
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I look forward with great interest to again working with the City of Clearwater.
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Sincerely yours,
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Norman C. Roberts
President
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NCR/ sf
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Enclosures
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1800 CENTUrzy PARK EAST' SLIT:: 430 . Los ANCELES . C;\LIFORNIA 90067-1507
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TELEPHONE (310) 552-1112. FACSIMILE (310) 552-1113. -MAIL: N"AsSOC@AOL.COM
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TABLE OF CONTENTS
Page
I. FIRM QUAUFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
II. BACKGROUND. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 2
m. ADVANTAGES IN UTILIZING OUR SERVICES ......................... 3
IV. OBJECTIVE AND APPROACH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Organization and Position Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Recnlitrnent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4
PrelinllIuuyScreening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4
Progress Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5
Candidate Evaluation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Final Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Special Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
V. OUR CLIENT'S ROLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6
VI. TIME FRAME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
VII. PROFESSIONAL FEES AND EXPENSES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
VIII. GENERAL PROVISIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
IX. ACCEP'fANCE.................................................... 8
EXHIBITS
A. BIOGRAPHY-Norman C. Roberts
B. BIOGRAPHY-Alex D. McIntyre
C. REFERENCES
D. LIST OF CHIEF EXECUTIVE RECRUITMENTS
MANAGED BY NORMAN ROBERTS
NOR\IAN ROBERTS & ASSOCIATES, INC.
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PROPOSAL TO RECRUIT A
CITY MANAGER
FOR THE CITY OF CLEARWATER. FL
I. FIRM QUALIFICATIONS
Company Name:
Company Address:
Norman Roberts & Associates. Inc.
1800 Century Park East. Suite 430
Los Angeles, CA 90067
Norman C. Roberts, President
(310) 552-1112
(310) 552-1113
Primary Contact:
Telephone No.:
Facsimile No.:
Year Founded:
Years at Current Location:
Locations:
Firm Focus:
Percentage of Placements:
1988
3.5 years
Los Angeles. CA
Specialize in public sector executive search
on a nationwide basis, with particular expertise
working for some of the largest public agencies
in the country
$50,000 - $75.000 10%
$75,001 - $100,000 4QO;6
$100.001 - $150,000 4()0;6
Above $150,000 10%
With over 25 years of experience conducting nationwide public sector recruitments, I
established Norman Roberts & Associates. Inc. in May 1988 with a commitment to providing our
clients with the highest caliber of service in the industry. We utilize state-of-the-art technology
in conducting a search and have a team of dedicated professionals. researchers and
administrative staff to serve you. We have been named by Executive Recruiter News as one of
the Fifty Leading Executive Search Firms in the United States (out of 2,200 fIrms). This ranking
is based on a number of factors including size. stability. professional impact, quality and
reputation. And. by focusing only on executive search. this activity is given the highest priority
by our fIrm.
I beUeve we are exceptionally well quaUfied to assist you. In Florida, our firm has
conducted recruitments for: the cities of Miami Beach, Ft. Lauderdale and St.
Petersburg; the counties of Lee and Palm Beach; the Palm Beach County Health Care
District; the South Florida Water Management District; and the Sarasota Bradenton
Airport. We also assisted Broward County with one of their recruitments. While with my
former employer. I recruited chief executives and senior level executives for the Florida
cities of Clearwater. Gainesville. Miami, Naples and Pensacola; and the counties of
Hillsborough. Pinellas, Dade, Escambia, Lee, Orange and Sarasota, as well as for special
districts (e.g., the Orlando International Airport Authority).
In addition, I have recruited chief executives for 26 of the 100 largest cities in the
United States. Our firm has conducted city manager/administrator recruitments for
the cities of Fort Lauderdale (FL), ~fAn1i Beach (FL), St. Petersburg (FL), Elgin (IL), EI Paso
(TX), Corpus Christi (TX), Cincinnati (OB) and Scarsdale (NY); and for the California cities
NORMAN ROBERTS & ASSOCIATES, I"iC.
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City of Clearwater. FL
December 27. 1996
Page 2 of 8
of Bakersfield, Baldwin Park, Berkeley, Buellton, Camarlllo, Cypress, East Palo Alto, EI
Segundo, Enclnitas, Laguna Niguel, Lawnclale, Los Altos Hills, Mallbu, Moreno Valley,
Norco, Ontario, Oznard, Palm Springs, Recllands, Redondo Beach, Redwood City, Rolllng
Hills, SaUnas, San Buenaventura, San Fernando, San Jacinto, Signal Hill, Solvang,
Stanton and Visalia. In addition, we are about to start a recruitment for the County
Mallager for Coconino County (AZ) and have previously recruited chief executives for the
counties of Lee (FL), Fairfax (VA), DuPage (IL), Maricopa (AZ), Los Angeles (CA), Marin (CA),
Ventura (CA), Riverside (CA), San Mateo (CA), EI Dorado (CA), Shasta (CA), Mariposa (CA)
and Humboldt (CA). A list of chief executive recruitments for general purpose local
governments which I have managed and/or conducted is enclosed as Exhibit D. These
were done while with prior employers, as well as by our firm.
Our finn has conducted 19 City Manager searches in the last five years. Of the city j county
manager searches conducted by our finn. 12 have been for cities with populations over 100,000.
and 12 have been for counties with populations over 100.000.
Prior to establishing Norman Roberts & Associates. I was a Senior Vice President of the world's
largest search finn. and was with them for 12 years. While there. I established and directly
managed their nationwide publicjnot-for-profit. healthcare and education executive search
practices. Since 1969. I have managed almost 3.000 senior level recruitments. including over
350 recruitments for chief executives of public agencies. In addition, in The Career
Makers, which proffies the top 150 executive recruiters in the nation, I am ranked as
the leading recruiter for Government Agencies/Municipalities.
I will be personally responsible for this assignment and will be assisted by Alex McIntyre. a Vice
President of our firm. Enclosed are copies of our biographies to familiarize you with our
backgrounds (Exhibits A and B). To accomplish this assignment. I will use the full resources of
my firm. A list of references can be found in Exhibit C.
U. BACKGROUND
It is our understanding that:
. You are interested in identifying outstanding candidates and filling the position of City
Manager as soon as is practical.
. You wish to recruit in a thorough and deliberate manner. on a nationwide basis. that
will insure that the best qualified individual is selected.
. The starting salary for the position is open. depending on the qualifications and
background of the person selected.
. The City of Clearwater is located midway down the west coast of Florida on the Gulf of
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City of Clearwater. FL
December 27. 1996
Page 3 of 8
.
The City of Clearwater operates under a Council-Manager fonn of government as
established in 1924. The City Commission is comprised of five members: a Mayor-
Commissioner and four City Commissioners. Members are elected to specific seats
at-large. All legislative power of the City is vested in the City Commission. Pursuant to
the City Charter. the City Commission appoints a City Manager who serves as the Chief
Administrative Officer and Chief Executive Officer of the City.
. The total operating funds net budget for the City for FY 1996-97 is over $133 million.
The Capital Improvement Budget totals almost $32 million. There are about 1700 full-
time equivalent positions.
m. ADVANTAGES IN UTILIZING OUR SERVICES
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Relative to your present search requirements. we believe the principal advantages in using our
firm and what may differentiate us from others are:
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Our specialization in public sector executive search;
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My extensive experience in locating City Managers on a nationwide basis;
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My familiarity with Clearwater and other public agencies in Florida from prior
recruitments conducted there, and our ability to work within the spirit of the
Sunshine Law;
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The quality of our work-indicative of this is the fact that almost half of our
clients have utilized our services on more than one occasion, and many have
hired us from 5-to-15 tlmes;
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Our proactive recruitment of candidates who may not be seeking new
employment and would not normally respond to routine advertising, or who may
come from non-traditional sources;
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Our proven ability to identify and recommend qualified female and minority
candidates;
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Our ability to conduct your assignment in a timely and complete manner;
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Our reputation among clients and candidates for communication, e.g.,
acknowledgment of resumes, regular reports to the client, face-to-face interviews
with candidates; and
. The thoroughness of our documented reference and education checks. We do not
merely ask for "five work related references." Rather, we request very specific
references from candidates and, where feasible, gather newspaper clippings.
IV. OBJECTIVE AND APPROACH
Our objective is always to find the best qualified candidates. We believe that. although notices
in professional journals may be helpful. many of the best candidates must be sought out and
their interest encouraged. My familiarity with the City of Clearwater. knowledge of the field and
our relationships with professional organizations make us well qualified to assist you.
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NORMAN ROBERTS & ASSOCIATES, I\:c.
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City of Clearwater. FL
December 27. 1996
Page 4 of 8
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Our clients have found that we are able to:
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Build consensus among those involved in the hirtng process.
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Develop the approprtate specifications for a position.
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Encourage the interest of top-level people who would otherwise be reluctant to respond
to an advertisement.
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Save a considerable amount of time for client staff in developing and responding to
candidates.
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Independently and objectively assess the qualifications and suitability of candidates for
the particular position for which we are recruiting.
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If our proposal is accepted, we will do the following:
. Organization and Position Analysis
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We will personally interview the Mayor, Members of the City Commission and other
approprtate individuals to determine views of the position and concerns regarding
desirable training, expertence, and personal charactertstics of candidates. We will also
gather/review relevant information about the City of Clearwater. such as budgets,
organization charts. etc.
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Once our findings have been summarized, we will submit a Recruitment Profile with the
desired qualifications and charactertstics for your approval. The Recruitment Profile
which will be sent to potential candidates will include information about the City. the
job and the crtterta established by you.
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Recruitment
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Once you have approved the Recruitment Prof1le, we will actively seek out individuals
with supertor qualifications and invite and encourage their interest. Announcements
can be placed in professional journals. However. we will rely heavily on our own
expertence. contacts and file data.
As a matter of corporate policy, we will not discrtm1nate against any applicant for
employment on the basis of race, religion, creed, age, color. marttal status, sex, sexual
preference, disabilities. medical condition. veteran status or national ortgin.
Approximately 30 percent of the placements made by our firm have been minortty or
female candidates.
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Preliminary Screening
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We will review. acknowledge and evaluate all resumes received. Preliminary screening will
be based upon crtterta contained in the Recruitment Profile, information contained in
the resumes submitted to us. and our knowledge of the people and organizations in
which they work. Telephone interviews will be conducted with the most promising
candidates to gain a better understanding of their backgrounds.
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NORMAN ROBERTS & ASSOCIATES, I;-..:c.
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City of Clearwater. FL
December 27. 1996
Page 5 of 8
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Progress Reporting
Upon completion of our preliminary screening. we will assemble and submit a progress
report of the leading candidates to the Mayor and Commission. This report will include
summary resumes. supplemental1nformation. and the original resumes of those
candidates we believe to be best qualified for the position. Supplemental information on
a candidate typically includes: the size of the jurisdiction for which the person works.
reporting relationships. budget responsibility. the number of people supervised. related
experience and reasons for interest in the position. Any other specific information will
be dictated by the criteria set forth in the Recruitment Profile.
The purpose of our progress report is two-fold. It allows you an opportunity to review the
candidates prior to the conclusion of the search and allows us to receive feedback on the
caliber of the candidates recruited. By doing so. we avoid an embarrassing situation of
conducting a lengthy search only to find we "missed the target." Likewise. you are not
surprised by the candidates as you will have seen their qualifications prior to the fmal
interviews. Of course. we are flexible and may consider other individuals as final
candidates who are subsequently identified and were not included in the progress report.
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Candidate Evaluation
We will personally interview those candidates whose qualifications most closely match
the criteria established by you. We will examine their qualifications and achievements in
view of the selection criteria. Additionally. we will verify degrees and any certifications
and. where feasible, gather newspaper articles.
As part of our process in evaluating candidates. we make telephone reference checks. In
conducting these references. it is our practice to speak directly with individuals who are.
or have been. in a position to evaluate the candidate's performance on the job. These
references and our evaluations provide you with a frank. objective appraisal of the
candidates. We suggest, however. that such detailed and extensive investigation is
necessary only for those individuals seriously considered by you.
We determine a candidate's interest in a specific position through asking them in
our Supplemental Information Form "Why are you interested in this position and
what concerns do you have about the position?" We validate this through our
interviews with the candidates and in conducting reference checks,
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Final Reporting
We will prepare a detailed report and evaluation for those three-to-five candidates most
nearly meeting your specifications. and will provide you with interviewing/ selection tips.
suggested interview questions. and rating forms for your use. Candidates will not be
ranked. for we believe it will then be a matter of chemistry between you and the
candidates. We will conduct a Mbriefing session" immediately preceding your interviews
to make sure that the process flows smoothly. and will assist you in a Mdebriefing"
immediately following the interviews.
NORMAN ROBERTS & ASSOCIATES, INC.
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City of Clearwater. FL
December 27. 1996
Page 6 of 8
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Special Assistance
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Our efforts do not conclude with presentation of the final report. We are committed to
you until a successful placement is made. Services that are routinely provided include:
. Arranging the schedule of interviews and the associated logistics for final
candidates;
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. Advising on starting salary. fringe benefits. relocation trends and employment
packages;
. Counseling the spouse, if applicable. concerning career opportunities in the new
location;
. Acting as a liaison between client and candidate in discussing offers and counter
offers;
. Conducting a fmal round of reference checking with current employers (if not
previously done for reasons of confidentiality); and
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. Notifying unsuccessful candidates, who were not recommended for interview, of
our decision.
Once a determination has been made on which candidate to hire. we will conduct credit.
criminal and motor vehicle record checks through an outside service.
v. OUR CLIENTS ROLE
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The client has a very important role in the recruitment process. We are not a substitute for
your organization. While we may identify and recommend qualified candidates. it is the client
who must make the decision about which candidate to hire.
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In order to insure that the best candidates are available from which to choose, our clients
should be willing to do the following:
. Clearly inform us about matters relevant to the search that you wish to keep
confidential (e.g., salary. personnel issues, and other privileged information);
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Forward to us copies of the resumes you receive, to avoid duplication of effort;
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Provide feedback to Nonnan Roberts & Associates regarding the information and
recommendations provided by us;
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Promptly decide upon and follow up in scheduling interviews with the most promising
candidates; and
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Assist in providing information to candidates that will enable them to make their career
decisions.
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By doing the above, we will maximize the likelihood of mutual success.
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NORMAN ROBERTS & ASSOCIATES, I~c.
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City of Clearwater. FL
December 27. 1996
Page 7 of 8
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Finally. please be reminded that the United States Immigration Reform and Control Act of 1986
requires that all employers verify an employee's eligibility to work in the United States. Since
Norman Roberts & Associates cannot serve as your agent in this matter. your hiring process
should include this verification procedure.
VI. TIME FRAME
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We propose the following schedule for the performance of this agreement:
1st week
Meet with the Mayor. Members of the City Commission and other
appropriate individuals to gather background information.
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2nd to 3rd week
Develop and obtain approval for the Recruitment Profile.
Develop a list of potential candidates to target.
Prepare and place advertisements. if desired.
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4th to 7th week
Active recruitment-solicit, receive and acknowledge resumes.
8th week
Evaluate resumes and gather supplemental information.
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9th week
Submit progress report and meet with the Mayor and
Commissioners to review leading candidates.
10th to 12th week
Verify degrees and certifications. conduct reference checks. and
interview the best qualified candidates.
13th week
Submit fmal report and initiate the interview process with the
Mayor. Commissioners and other appropriate individuals.
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Following Interviews
Supplement references (if necessary); conduct credit. criminal. and
motor vehicle record checks; and assist with negotiations.
vn. PROFESSIONAL FEES AND EXPENSES
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We propose a fixed fee of $15.000 for the work outlined above. In addition. we are reimbursed
for expenses such as for advertising. travel. interviewing. sourcing and support services. as well
as allocated costs such as telephone. postage. photocopying and other related items. These
expenses will not exceed $8.000 for a nationwide search without written authorization from
you. Please note that this amount for expenses does not include reimbursement of candidates
who travel to be interviewed by you. Unless you notify us to the contrary. we will assume that
you will handle these reimbursements directly. We will submit three equal monthly invoices for
fees. plus an amount for expenses. due and payable upon receipt. Our first billing is due upon
your authorization to proceed.
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Though we are committed to working with you until a placement is made. our fees and
expenses are not contingent upon our success in placing a candidate with your organization.
However. if the selected candidate (other than an internal candidate) should be terminated
within one year from the date of hire. we will redo the search for no additional professional fee.
Naturally. we would expect to be reimbursed for any expenses that might be incurred.
Additionally. in the event that more than one executive is hired in connection with work
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NORMAN ROBERTS & ASSOCIATES, r"c.
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City of CleaIWater. FL
December 27. 1996
Page 8 of 8
performed by us (1.e.. for another position within your organization). a full professional fee will
be due for each executive hired.
You may discontinue this assignment at any time by written notification. In the unlikely event
that this occurs. you will be billed for all expenses incurred to the date of the cancellation and
for professional fees. based upon the time elapsed from the commencement of the assignment to
the date of cancellation. If a cancellation occurs within the first thirty days of the assignment.
following either verbal or written authorization to proceed. the first installment of professional
fees will be due in full. If a cancellation occurs thereafter. the fee will be prorated based upon
the number of calendar days which have elapsed. If a cancellation occurs after ninety days. all
professional fees will be due in full.
vm. GENERAL PROVISIONS
Our ability to carry out the work required is heavily dependent on our past experience in
providing similar services to others. and we expect to continue such work in the future. We
will. however. preserve the confidential nature of any information received from you or developed
during the work in accordance with our estabUshed professional standards and consistent with
the Florida Sunshine Law.
We assure you that we will devote our best efforts to carrying out the work required. The results
obtained. our recommendations and any written material we provide will be our best judgment
based on the information available to us and our Uability. if any. shall not be greater than the
amount paid to us for the services rendered. This letter shall constitute the agreement between
us and it may not be modified except in writing by both parties.
IX. ACCEPI'ANCE
If this proposal meets with your approval. please sign below and retum one copy to us.
SUBMITTED BY NORMAN ROBERTS & ASSOCIATES, INC.:
Signature:
Name:
Title:
Date:
~~~
Norman C. Roberts
President
December 27. 1996
ACCEPTED FOR THE CITY OF CLEARWATER, FL:
Signature:
Name:
Title:
Date:
NOR \1-\ :-; ROBERTS [of Ass 0 C I .-\ T E s, I" c .
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EXHffiIT A
NORMAN C. ROBERTS
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Norman Roberts pioneered the field of public sector recruitment over 25 years ago. Prior to
establishing Norman Roberts & Associates, Inc. in 1988, Mr. Roberts was a Senior Vice President
of Korn/Ferry International (KFI). He joined KFI in 1976 and was founder and manager of the
finn's national public sector. not-for-profit, education and health care executive search
practices. Mr. Roberts was previously employed for five years by Arthur D. Little, Inc. (ADL),
where he conducted general assignments to recruit executives for local governments and
associations. Among the many placements made by Mr. Roberts was the President of the Los
Angeles Olympic Organizing Committee, Mr. Peter Ueberroth.
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Before joining ADL. Mr. Roberts was a senior consultant with Peat, Marwick. Mitchell & Co.,
during which time he managed several major consulting engagements to provide management
assistance to public agencies. For three years before this, he was a senior member of the
Executive Director's staff of a federally funded program with a $60 million annual budget.
Previously. he was Assistant City Administrator of the City of Lomita. From 1962 to 1965, he
was a staff assistant to the City of Los Angeles' Board of Public Works.
Mr. Roberts received a Bachelor of Arts degree in Political Science from the University of
California at Los Angeles, and a Master's degree in Public Administration from the University of
Southern California.
In the book The Career Makers, which profiles the top 150 executive recruiters in the nation,
Mr. Roberts is ranked as the leading recruiter for both Government Agencies/Municipalities and
Engineering. He is among the top ten for Transportation, MIS/Computer Operations, and
Women/Handicapped/Minorities, as well as being named a leader in several other areas,
including Associations/Societies/Non-Profit Organizations, Health Services/Hospitals,
Universities/Colleges/Schools, Public Relations/Government Affairs. Legal, Law / Accounting/
Consulting Firms, Construction and Retail.
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Mr. Roberts is a Past President of both the Los Angeles and San Francisco chapters of the
American Society for Public Administration (ASPA) and, in 1988, he received the Will Baughman
Award for distinguished service to ASPA He was an Advisory Board Member and Past President
of the California Executive Recruiters Association (CERA); and is a member of the Western
Governmental Research Association (WGRAl. the International City/County Management
Association (lCMA), and the International Personnel Management Association (lPMA). He also
served on the Board of Children's Institute International and is a Past President. Mr. Roberts
has authored numerous articles and spoken before national organizations on the subject of
executive recnIitment.
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.\.'"ORMAN ROBERTS & ASSOCIATES, r"iC
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EXHIBIT B
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ALEX D. McINTYRE
Alex D. McIntyre is a Vice President with Norman Roberts & Associates. Inc. specializing in senior
level local government executive search. Mr. McIntyre's recent assignments have included city
manager/administrator recruitments for the California cities of Berkeley. Buellton, Cypress,
Encinitas. San Buenaventura, Signal Hill and Visalia. as well as for the cities of Corpus Christi
rrxJ. EI Paso ('IX) and Scarsdale (NY). County manager/administrator searches have included
the California counties of EI Dorado. Marin, Shasta. Ventura as well as Maricopa (AZ). Mr.
McIntyre also has extensive experience recruiting senior level executives in the areas of general
administration, legal, public safety. public works. planning. community/economic development,
finance and utilities.
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Prior to joining the firm. Mr. McIntyre spent six years as the Assistant to the City Manager with
the City of Arcadia. Among his responsibilities there was serving as the Personnel Director.
Before joining the City of Arcadia, Mr. McIntyre was an Administrative Analyst for the City of
Burbank, and was with them for three years. While there, he worked in the Office of the City
Manager as well as in the areas of personnel, budgeting and community development/
redevelopment.
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Mr. McIntyre received a Bachelor of Arts degree in Political Science from the University of
California at Irvine, and a Master's degree in Public Administration from the University of
Southern California.
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Current and prior professional affiliations include: International City and County Management
Association (of which he is a member of the Assistants Steering Committee), American Society
for Public Administration, International Personnel Management Association, League of
California Cities, Municipal Management Assistants of Southern California (MMASC), California
Public Employers Labor Relations Association, and California Association of Public Information
Officials. From 1991 to 1993, Mr. McIntyre served as the Chair of the San Gabriel Valley Solid
Waste Management Joint Powers Authority.
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NOR \! A N ROB E R T S [-r Ass 0 C I _~ T E s, I '-: C .
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EXlUBIT C
REFERENCES
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Berkeley. CA. City of
Shirley Dean
Mayor
(510) 644-6484
Visalia. CA. City of
Mary Louise Vivier
Mayor
(209) 738-3317
Corpus Christi. TX. City of
Mary Rhodes
Mayor
(512) 880-3100
Merrett Stierheim
President. Greater Miami Convention and
Visitors Bureau
(Former City Manager. City of Clearwater.
FL; former County Administrator.
Pinellas County. FL; former County
Manager. Dade County. FL)
(305) 539-3100
David Fischer
Mayor. City of St. Petersburg. FL
(813) 893-7111
Robert LaSala
Deputy County Administrator. Sarasota
County. FL
(Former Chief Assistant County
Administrative Officer. Pinellas County. FL)
(941) 951-5727
Donald Stilwell
County Manager. Lee County. FL
(813) 335-2221
Robert Parkins
City Manager. City of Palm Springs. CA
(Former City Manager. City of Miami
Beach. FL)
(619) 323-8215
NOR 'vI A "i
ROBERTS & ASSOCIATES, I~c.
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NOR \1 A" ROB E R T S
& ASSOCIATES, I'..'c.
n.e.
Career
Ma)iers
John Sibbald
NORMAN C. ROBERTS
President
Norman Roberts & Associates, Inc.
HIGHER EDUCATION:
University of California, Los Angeles
B.A., political science, 1962
University of Southern California
M.S., public administration, 1967
.....a~~~Br~
etcentll'l.t
people in functional
. ers are listed alphabeti
recruiters and with the ChI . ... ...... ..... ...... .,.\..2,OQOofthehati6ll's larges(O .. za~
tions. While the majority of those listed in thyboQk are ranked in only a few areas of
specialization, Mr. Roberts is identified as a lefl~erin fourteen areas:
FUNCTIONAL SPECIALIZATION
Engineering
MIS/Computer Operations
WomenlHandicapped/Minorities
Legal
Public Relations/Government Affairs
RANKING
Number One
Top 10
Top 10
Top 30
Top 30
ORGANIZATlONALIINDUSTRY SPECIALIZATION
Government Agencies/Municipalities
Transportation
Associations/SocietieslN onprofit Organizations
Health Services/Hospitals
Uni versities/Colleges/Schools
Construction
Law/Accounting/Consulting Firms
Retail
Rubber and Plastic Products
EMPLOYMENT HISTORY:
1988 to present: President, Norman
Roberts & Associates, Inc.
1976 to 1988: Senior Vice President,
Korn/Feny International
1971 to 1976: Principal Consultant,
Arthur D. Little, Inc.
1969 to 1971: Senior Consultant, Peat, Marwick, Mitchell and Co.
1966 to 1969: Supervisor of Contracts and Management Services,
Economic and Youth Opportunities Agency
1965 to 1966: Assistant City Administrator, City of Lomita, CA
1962 to 1965: Administrative Assistant/Board of Public Works,
City of Los Angeles, CA
ASSOCIATIONS/PROFESSIONAL SOCIETIES:
California Executive Recruiters Association (Past President)
International City/County Management Association
International Personnel Management Association
American Society for Public Administration (Past President,
Los Angeles and San Francisco chapters)
GEOGRAPHIC SCOPE OF RECRUITING ACTIVITIES: Nationwide
RETAINER-TYPE RECRUITING EXPERIENCE: 27 years
WHAT I LOOK FOR IN GENERAL IN A CANDIDATE:
I first look for appropriate training and competency, as demonstrated by the
education and experience of the candidate. Thereafter, I focus on personal
attributes and management style/abilities. Typically, these include good com-
munication skills, a professional presence, self-confidence, honesty and in-
tegrity, and the ability to listen. The accuracy and completeness of informa-
tion provided to me is indicative of the individual's integrity, and I view this
as critical. I am also generally interested in the candidate's enthusiasm, the
compatibility of the person's long-term goals with the position we are trying
to fill, the appropriateness of his or her salary requirements, and ways of over-
coming barriers for accepting a job offer (for example, housing, family com-
mitments, and so on). Finally, the quality of the references obtained is a key
indicator, as is the content of the background checks.
REPRESENTATIVE AND SIGNIFICANT PLACEMENTS:
Local Government
County Administrators Los Angeles, CA; Fairfax, VA; Maricopa, AZ
City Managers - Berkeley, CA; San Diego, CA; San Jose, CA; Miami, FL;
Cincinnati, OH; Dallas, TX
City of Los Angeles, CA - Exec. Dir., Housing Authority; Administrator,
Community Redev. Agency; Gen. Mgr., Information Technology Agency
Utilities
Metropolitan Water District of Southern California - General Manager
East Bay Municipal Utility District - General Manager
California Urban Water Agencies - Executive Director
Finance
Governmental Accounting Standards Board (GASB) - Chair
Financial Accounting Standards Board (FASB) - Member
Washington State Investment Board - Executive Director
State of California - Auditor-General; Executive Officer, Franchise Tax Board;
Executive Officer, Public Employees' Retirement System (PERS); Chief
Investment Officer - State Teachers' Retirement System (STRS)
Health Care
Los Angeles County, CA - Director of Health Services
Palm Beach County Healthcare District, FL - Executive Director
Children's Hospital of Los Angeles - Chief Executive Officer
Los Angeles County + Univ. of So. Calif. Medical Center - Exec. Director
Transportation
Ryder Dedicated Logistics - General Manager
Los Angeles County Metropolitan Transportation Authority - CEO
Alameda/Contra Costa Transit District - General Manager
New Orleans Regional Transit Authority, LA - Executive Director
Dallas/Fort Worth International Airport, TX - Executive Director
City of Los Angeles, CA - Executive Director, Harbor Department
Associa tions/N ot- fo r- Profit
Nat'l Assoc. of Housing and Redevelopment Officials (NAHRO) - Exec. Dir.
American Water Works Association (AWWA) - Executive Director
Children's Institute International- Executive Director
Foundation for the Junior Blind - Executive Director
Weingart Center - Chief Executive OtIicer
Education
University of California, Los Angeles - Ass!. Vice Chancellor; Associate Dean
George Washington University - Director ofInternational Services
Sports/Facilities
Los Angeles Olympic Organizing Committee (LAOOC) - President
Ladies Professional Golf Association (LPGA) - Commissioner
Women's International Tennis Association (WITA) - Executive Director
Los Angeles Coliseum and Sports Arena Complex - General Manager
City of Greensboro, NC - Coliseum Director
NORMAN ROBERTS & ASSOCIATES, INC.
Updated May 1996
Executive Search Consultants
1800 CENTURY PARK EAST . Sun 430 . Los ANGELES. CALIFORNIA 90067-1507
TELEPHONE (310) 552-1112 . FACSI\1ILE (310) 552-1113 . E-MAIL: NRAsSOC@AOL.COM