ANNUAL MAINTENANCE AGREEMENT (2)�uA�iFiE�
$ifSTE11�S CONTRACTINa INC.
Annual Maintenance Aqreement
This maintenance contract (Hereinafter called the "Agreement") entered into by QUALIFIED SYSTEMS CQNTRACTING, INC.
(Hereinafter called "QUALIFIED 5YSTEM5") and:
Customer Name: CITY OF CLEARWATER
Customer Address: 100 SOUTH MYRTLE AVENUE
Cusamer Cantact: DAN MAYER, DIRECTOR
ANGIE ALDRICM, INFORMATION TECHNOLQGY bEP7.
Customer Phone: (727) 5fi2-4662
(727) 56Z-4656
(Hereinafter called the "Customer") is effective as of 01 OCTOBER 2011 and shall encompass the following:
1. QUALIFIED SY5TEM5 agrees to maintain in operable condition, all the components of the security systems at the
locations shawn on the attached Addendum 'A". Please refer to Addendum "B" for equipment covered under this
agreement.
A. THIS AGREEMENT ONLY COVER5 THE SECURITY EQUIPMENT Sf'ECIFICALLY OUTLINED ON ADDENDUM "B".
EQUIPMENTSPECIFICALLY NOTCOVERED INCLUDES:
• CITY 5UPPLIED & MAINTAINED ELECTRIC LOCKS A7THE POLICE HEADQUARTERS.
• CITY SUPPLIED & MAIN7AINED SERVER & CLIENT WQRKSTATIONS.
• CITY N�7WORK EQUIPMENT (ROUTERS, SWITCHES) USED FOR SY5TEM COMMUNICATION.
• DETENTION AREA LOCKING HARDWARE @ POLICE HEADQUARTERS.
• ELECTRIC PANIC LOCKING HARDWARE @ CITY HALL.
• UTC VIDEO SYSTEM SOFTWARE, HARbWARE AND CAMERAS.
• EQUIPMENT AT SITES NOT LI5TED IN ADDENDUM A.
B. TH15 AGREEMENT INCLUDES MANUFACTURERS ANNUAL SOFTWARE SUPPOR7 AGREEMENT (55A�. (*Excluding
labor time for technician onsite to install upgrades. To be provided on a time and materials 6asis only per the
most recent labor rate schedule.)
• WXL155AENT5ERV: FcWnx 5erver Software License Base
• WXL155ARDRLICO256CAP: Reader Capacity upgrade to 256 Readers
• WXL15SA5WOPTPHOTOID: Integrated PhotolD Client (x3)
• WXL155ACAMLICp064CAP: FcWnx Camera Capacity Increase to 64 Cameras
i. (Note: This does NOT include the IP video server software or clients. Only the FcWnx plug in.)
• WXL155ASWOPT-001CLNT: FcWnx Single Client Workstation License (x6)
C. TH15 AGREEMENT INCLUDES 24/7 SUPPORT (INCLUDING HOLIDAYS) FOR ALL PARTS & LABOR.
D. THIS AGREEMENT INCLUDES FIXED LABOR RATE5 FOR ALL SERVICE AND IN5TALLATION WORK NQT C�VERED
UNDER 1'HIS AGREEMENT. SEE ATfACHMENT.
�UALI�`iED
�� ����a ��.
2. (a) QUALIFIED 5YSTEMS Standard Maintenance Contract as defined in this Agreement consists of ALL PARTS — ALL
LABOR with all work performed during regular work hours (8:00 am to 5:00 p.m.) Monday through Friday except
holidays.
(b) QUALIFIED SYSTEMS Maintenance Contract includes: all service calls, bench work not covered by manufacturer's
warranties, and cost of labor necessary for the operation of the equipment described on said attachment.
(c) QUALIFIED SYSTEMS Technicians will provide PRIORITY SERVICE response for all Maintenance Agreement clients
�' within (8) business hours of QUALIFIED SYSTEMS receipt of service call.
(d) QUALIFIED SYSTEMS will provide Guaranteed Service Resolution within (24) hours, to ensure minimum system
downtime. Resolution includes service replacement "Loaners" or new Equipment based on availability and nature
of service requirements.
(e) QUALIFIED SYSTEMS will provide 24-hour Technical Support far all non emergency technical questions.
3. Service requested by the Customer for work not covered by this Agreement or for work during hours not covered by
this Agreement will be billed to the Customer at QUALIFIED SYSTEMS special maintenance contract labor rates for the
City af Clearwater in effect on the date of service, plus parts.
4. This Agreement shall be paid for a period of twelve (12) months with a monthly, payment of $1,780.30 paid
quarterly in advance from Oct 1, 2011 thru September 30, 2012. The total amount of this agreement is $21,363.50.
QUALIFIED SYSTEMS will send an invoi[e to the Custom�r in accordance with the above payment schedule. The terms
of all invoices will be net ten (10) days. Invoices not paid within thirty (30) days after receipt shall result in the cessation
of maintenance services until payment is received. 5ervice shall resume the same day payment is received. No credit
shall be given for days whieh no service was performed due to late payment.
5. Prices set forth above do not include any sales tax, use excise personal property or other similar taxes or any fees or
assessments applicable tp the maintenance or use of equipment or licensing of Software. Customer will either pay or
reimburse for amounts paid by QUALIFIED SYSTEMS for any taxes, however designated hereinafter levied, imposed or
based on the maintenance or use of equipment or Software, including federal, state and local privilege, excise or
personal property taxes. Shnuld any taxing authority change the tax rate percentages during this Agreement, the
Customer will pay the new tax rate.
6. This Agreement does not apply to expendable supplies, such as, but not limited to, video tapes, access control system
cards, printer paper, and printer ribbons, nor does it apply to damage ta equipment, damage to premises or other
damage or injury resulting from misuse or abuse of the equipment or failure to follow operating instructions furnished
by the manufacturer of the equipment. This Agreement does not include service calls or repairs caused by damage
resulting from maladjustment, lightning, vandalism, settling of walls or foundations, malfunctions caused by work
performed 6y other than a QUALIFIED 5Y5TEMS representative, failure of foreign interconnection equipment, riots, civil
disorders, acts of God, fire, flood or other casualty.
� a ��
� � : ��, : � i r �
Further, this Agreement dpes not apply: To any malfunction or breakdvwn of equipment which is not installed to the
manufacturer's specifications; To equipment which utilizes supplies or expendable items such as, but not limited to,
video tapes, access control system cards, ribbons or journal paper which do not meet manufacturer's specifications; To
any equipment not included on the attached equipment list; or to equipment which is attached to, wired or connected
to the equipment listed on the attached equipmen# list. Customer agrees that the attachment wiring or connection of
any such equipment which, as deemed by QUALIFIED SYSTEMS affects the tolerance or proper function of said
equipment, may cause terminatidn of this Agreement or an adjustment of the payment amount. Customer agrees not
to modify equipment nor to use additional deviees or attachments with the equipment without proper written consent
e�f QUALIFIEp SYSTEMS.
8. This Agreement does nat apply to repair ar maintenance of 11DV A/C power or interconnecting cable, or service calls
caused by power failures. QUALIFIED SYSTEMS is in no manner responsible for providing normal electric current and
standard electrical outlets convenient to the mounting place of any unit required to be serviced under this Agreement.
QUALIFIED SYSTEMS shall make every reasonable effort to obtain replacement parts that are required fior the operation
of the equipment under this Agreement. However, QUALIFIEp SY57EM5 is not responsible for any loss of use of the
equipment maintained under this Agreement because of delays in abtaining parts beyand the control of QUALIFIED
SYSTEM5 and no adjustment in the rates charged or length of this Agreement will be made for such delays which are
beyond the tontrol of QUALIFIEp SYSTEMS. In no event will QUALIFIED 5Y5TEM5 be liable for any incidental or
consequential damages arising out of the system problems or failure, including without limitations, but not limited to,
Ioss of use, profit, or theft of prpperty owned by and/or Iocated at Customer's premises.
10. Replaced parts necessary to repair of equipment owned by Customer and tovered by this Agreement shall become the
property of QUALIFIED SYSTEMS.
11. This agreement does NOT include labpr to install software upgrades and other releases by the manufacturer and
patches and updates required by the integrated video system. (7he 55A, which is included, DOES cover the purchase of
all patches, releases and upgrades from the manufacturer, as released.) This labor will be on a time and materials basis
and billed at QUALIFIED SYSTEMS agreed upon labor rates for technical programmers.
12. In the event that it is no longer economically feasible to repair a piece of equipment (system component, i.e. lens,
camera, VCR, monitor) due to age, environment, etc. QUALIFIED SY5TEM5 will suggest that you purchase a new one
from any source you choose.
13. QUALIFIED SYSTEMS CONTRACTING, INC. COVENANTS AND AGREES TO RENDER THE SERVICE AND FURNISH THE PARTS
ON THE DESCRIBED EQUIPM�NT ONLY AND QUALIFIED SYSTEMS CONTRACTING, INC. MAKES NO WARRANTY OR
REPRESENTATION, EXPRE55 OR IMPLIEp, WHICH EXTENDS BEYOND THE DESCRIPTIONS CONTAINED HEREIN. QUALIFIED
SYSTEMS CONTRACTING, INC. EXPRE55LY DISCIAIMS ANY WARRANTY OR REPRESENTATION AS TO THE VALUE, pE51GN,
CONDITION, MERCHANT ABILITY OR FITNESS FOR U5E OF ANY OF 1'HE PROPERTY. QUALIFIED SYSTEMS CONTRACTING,
INC. SHALL NQT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED Tp ANY PERSON OR PROSPERITY WHICH THE SYSTEM
MAY BE DESIGNED TO DETER, AVERT OR PROTELT AGAINST.
�UALIFIED
�� ����� ��.
14. Customer agrees to indemnify QUALIFIED SYSTEMS and hold them harmless from any and all claims for the above and
for claims by third parties, including attorney's fees that arise out of Customer's possession and/or use of the
equipment cavered by this Agreement. In the event a court of competent jurisdiction rules that any limitation of
QUALIFIED 5Y5TEM5 liability under this Agreement is not enfarceable as eontrary to publie policy or atherwise.
Customer agrees that the maximum liability which may be claimed against QUALIFIED 5YSTEM5 5HALL BE LIMITED TO
AN AMDUNT EQUAL TO TWO MONTHS PAYMENTS FOR THE MAINTENANCE SERVICES CQVERED BY THIS AGREEMENT.
CUSTOMER has read this Agreement and und�rstands all paragraphs are part thereof.
IN WITNE55 WHEREOF, the parties hereto have executed this Agreement this �,_,_day of ��%20�
P
Qualified Sys s Contracting, Inc.
CITY QF CLEARWATER, FLORIDA
�� _� �r 1
William B. Horne II
City Manager
Appr ved as to for :
� �
Leslie Dpugall-Si s
Assistant City Atto y
l.D �
Title
RJ�3/r�
Date
Date: � �� 4 I , 2Q11
����F�
I
v,�\�/�
Attest: � �
,�'.�L[hc��i c.�2. C.' � � --
Rosemarie Call
City Clerk
�
�
�uAL���E�
����������.
Maintenance Contract Labor Rates:
Qualified Systems Contracting, Inc. is a Florida for Profit Corporation engaged in low voltage electrical security
systems contracting. Qur core business activity is the installation and service of Access Control, ID Credentials
(employee photo badging), CCiV Video 5urveillance, Audio / Video Intercom Systems and Fire / Burglar alarm
systems with Central Station Monitoring. We specialize in Commercial / Industrial high end systems integration
and advanced troubleshooting. The following is Qualified Systems Contratting, Inc. special labor rates for the
CITY OF CLEARWATER effective Oct 1, 2011 and valid thru September 30, 2012.
orm i H • O m M ru F'
Tnstallation Labor ....................................................................... $65.00 per hour
Project Management ................................................................... $95.00 per hour
Service ........................................................................................... $95.00 p�r haur (see note 1)
7echnical Specialist (Network & programming) ................
b,]�ht, Weekenc,l�&_Holidays:
InstaI lation ..................................................................................
Service........................................................................................
1.►L•L�
$95.00 per hour
$95.00 per hour
$125.00 per haur (see nate 2)
1. NO trip charge.
2. All after haur's service calls are two hour minimum.
3. Additional travel charges may apply for locations more than 2 hours away from main office.
Clarificatians will be provided prior to any additional charges being applied.
MAINTENANCE AGREEMENT
CUSTOMER LOCATIONS COVERED UNDER THIS AGREEMENT
ADDENDUM "A"
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Customer Aporoval
NAME
Police Department - Countryside 5ubstation
Police Department - North Greenwood Substation n" T�
Police Ae artment - South Greenwood Substation
Police De artment - Wood Valle Substation
Police Department - Clearwater Beach Substation
Police De artment - YWCA - His anic Center
Ci of Clearwater Public Access Bld s- Ci Hall
C� of Clearwater Public Access Bldgs - Munici al Services
,P,.._
Ci of Clearwater Public Access Bld s- Main Libra
Fire De artment - Station 49
Fire Department - Station 51 _ _
Utili De artment - Fresh Reservoir�#1���
Utili De arCment - Fresh Reservoir #2
Utili De artment - Fresh Reservoir #3
Utili De artment - East Wastewater Treatment Plant
lltili Department - Northeast Wastewater Treatment Plant
Utili De artment - Marshall Street Wastewater Treatment Plant
General Services De artment - Fuel Island
Public Services Department - Headquarters Vehicle & Material S
Gas Department - Headauarters Vehicle Yard ��
Gas De artment - LPG Stor�
Parks - Crest Lake Park
Fire Deqartment - Station 48
Date
Vendor Approval �X _ Date
Yard
UTGSO�TINARE
U7C-SOFTWARE
UTC-SOFTWARE
BA GING �QUIP
UTC MICRO
UTC MICRO
G E 940
GE 950
G� 1100
VARIOUS
VARIOUS
SECURITRON
PANASONIG / SANI
I FS
VIKING & AIPHON�
GE - DVMRE
GE - bVMRE
BOSCH
UTC SECURITY
VARIOUS
GE DIRECDOOR
UTC SECURITY
UTC SECURITY
UTC SECURITY
Customer
Vendor
1
6
3
3
18
16
132
5
7
176
51
49
34
72
4
9
5
2
1
5
3
1
1
7
5
MAINTENANCE AGREEMENT
EQUIPMENT LIST
ADDENDUM "B"
LIENT SOFTWARE
FTWARE
2X ULTRA ELECTRONICS TURBO PRINTER & BAbGING CAM
ACCESS CONTROL I'ANEL - DIRECT CONNECT
ACCESS GONTROL PANEL - NETWDRK
PROX CARD READER - STANDARD
PROX CARD READER - MULLION
PROX CARD READ�R - LONG RANGE
DOOR POSITIQN SWITCH, REX DEVICES
CON7ROL PANEL & LOCK POWER SUPPLY
MAGLOCKS, LOCKING DEVICES, ELECTRIC STRIKES
CAMERAS, DOM�
CAM�RAS, TRADII"IONAL
FIBER OPTIC TRANSCEIVERS
TELEPHON� ENTRY EQUIPMENT & INTERERCOM
10 GHANNEL DIGITAL VIDEO RECORDERS
16 CHANNEL DITIAL VIDEO RECORDERS
VI17E0 MULTIPLEXER, 4 CHANN�L
MODEM, DIAL UP
COMM CENT�R & BCH SUB S7ATION MONI70RS
AGGESS CONTROL PANEL & POWER SUPPLY - DIRECDOOR
PXN BOARp UPGRADE
TRANSITION CARD READER
MICRO JUNCTION BQX FOR TRANSITION CARD READERS
Date