SOFTWARE MAINTENANCE AGREEMENT
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SOFTWARE MAINTENANCE AGREEMENT
BETWEEN
Network Computing Corporation
And
City of Clearwater
This Agreement entered into thiso1Qr#day of ~~~CJ__ , 1990, by and
between City of Clearwater (hereinafter called ptl~nt~and Network Computing
Corporation, a North Carolina corporation, with principal offices at 5301 77
Center Drive, Charlotte, North Carolina 28217, (hereinafter called IINCCII) for
and in cons i derat ion of the payments, covenants, and mutua 1 undertak i ngs,
hereinafter set forth the parties do hereby agree and contract with each other,
as follows:
ARTICLE 1: PURPOSE: Client hereby agrees to utilize and protect the proprietary
computer software provided to the Client as specified in this Agreement, and does
hereby engage NCC for the cont i nued ma i ntenance of the computer software so
provided, NCC hereby agrees to provide the availability of maintenance services
as set forth in this Agreement.
ARTICLE 2: EXHIBITS: Attached hereto and made a part hereof for all purposes
are the following Exhibits:
Exhibit A: Licensed Software Listing Schedule
Exhibit B: Designated Equipment Schedule
Exhibit C: Schedule of Charges; Payments Schedule
In the event of any conflict between the provisions of this Agreement and the
provisions of any Exhibit, the provisions of this Agreement shall govern.
ARTICLE 3: DEFINITIONS: The following terms are defined for the purpose of this
Agreement as follows:
(A) IILicensed Softwarell - shall mean the design, technology, conventions, source
code, object code, flow charts, file layouts, printed forms design, sample runs,
operational description, user manuals, sales literature, and all other
documentat i on for the 1 i censed software set forth in Exh i bit A, and any
subsequent version of the above created by licensee or licensor.
(B) 1I0esignated Equipment" - shall mean the equipment enumerated in Exhibit B.
(C) IIUsell - shall mean copying or otherwise utilizing any portion of any Licensed
Software from storage unit(s) or media or otherwise into (equipment for
processing, or using any Licensed Software in the course of operation of any
Oesignated Equipment or using documentation in the support of any use of any
Licensed Software.
(D) 1I0ocumentationll - shall include but not be limited to: users manuals, systems
manuals, operating manuals and summary literature. All such documentation as
provided by NCC is subject to copyright and shall be treated by Client as
confidential proprietary material by NCC.
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(E) IIUpgradesll - shall mean improvements to the Licensed Software which relates
to operating performance to the Licensed Software which relates to performance
but-which does not change the basic function of the Licensed Software.
ARTICLE 4: TERM OF AGREEMENT: The term of this Agreement shall commence on the
anniversary date of the installation of Software pursuant to that certain
Contract for Computer Hardware and Software dated
, 1990, between the parties hereto and shall continue in force for a period of
one year from such date and from year to year thereafter until one party notifies
the other party, in writing, of such party's desire to terminate this agreement
not less than sixty (60) days prior to any anniversary date thereof. Failure to
give notice of termination not less than sixty (60) days prior to the expiration
of the original term hereof or any renewal term shall be deemed renewal for one
additional year period. Termination of this Agreement shall not affect the
rights, duties and liabilities which accrue prior to final termination.
ARTICLE 5: PRICE PROTECTION: Exhibit ~ represents the current charges for
Software maintenance. Said charges shall remain unchanged for twelve (12) months
after the commencement of this Agreement, unless the parties otherwise agree in
writing. Said charges can be increased or decreased by NCC at each yearly renewal
date or anniversary date hereof by NCC notifying Client of such changes in
writing not less than sixty (60) days prior to any anniversary date. Any
increases will be limited to a ten percent (10%) increase per calendar year. Said
rev i sed charges sha 11 remain in fu 11 force and effect for the Agreement year next
ensuing the charge-revision notice. Client agrees to pay such revised charges.
ARTICLE 6: CHARGES BY TYPE AND PAYMENT TERMS:
(A) The charges set forth in Exhibit ~ hereof are for software maintenance
services performed hereunder and unless specifically
provided elsewhere herein, no additional charges shall be made by NCC for its
services under this Agreement.
(B) In the event that certain customizing programming services shall be furnished
by NCC subsequent to the date hereof, in addition to other subsystems which may
be subsequently installed, these customized items of Software shall be maintained
by NCC under the terms specified in this Agreement, provided however, that
Exhibit ~ shall be amended to include charges for such other or additional
services performed or provided by NCC.
(C) All out-of-pocket expenses incurred by NCC in providing maintenance services
under this Agreement shall be paid by Client upon invoice by NCC; provided
however, that prior Client approval shall be required for all items of these
expenses in excess of $100.00 each. These reimbursable expenses include, without
limitation, employee travel and on-site time which will be charged at NCC's then
applicable hourly rates, travel expenses, subsistence, long distance telephone
calls, postage and extraordinary reproduction co~ts.
(D) Payment for NCC' services hereunder shall be due and payable as set forth
in Exhibit C.
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ARTICLE 7: MAINTENANCE
NCC will provide the availability of the following software maintenance services
(provided Client has implemented use of any updated version of the Licensed
Software provided by NCC to Client):
Software Upgrades made generally available without charge to customers of the
Licensed Software.
Upon completion by Client of a Software performance report, a written response
to the items contained therein will be issued by NCC.
A telephone number will be provided to the Client for the purpose of assisting
communication by Client with NCC's representative in the event assistance is
reasonably needed by Client, to identify, verify, and resolve a problem with
the Licensed Software.
NCC's responsibility to provide this availability of software maintenance
services is expressly conditioned upon the Client's properly operating and
maintaining the License Software, including the Designated Equipment with which
they are place into use, and without modification thereto.
ARTICLE 8: UPGRADES: All Upgrades produced by NCC, and generally furnished to
its commercial licensees, shall be furnished to Client.
ARTICLE 9: APPLICABLE LAW: The laws of the State of Florida shall govern
interpretation of this Agreement.
ARTICLE 10: ENTIRE AGREEMENT:
(A) This Agreement embodies the whole agreement of the parties with respect to
the maintenance of the Licensed Software. There are no promises, terms,
conditions, or obligations referring to the subject matter hereof other than
contained herein.
(B) No amendment or modification of this Agreement shall be valid or binding on
any party unless such amendment or modification is in writing and signed by the
duly authorized representative of both parties.
ARTICLE 11: HEADINGS NOT CONTROLLING: Headings used in this Agreement are for
convenience only and shall not be used in construing or interpreting any
provision.
ARTICLE 12: COMPLIANCE: If any term or provision of this agreement shall be found
to be illegal or unenforceable then, whereupon as so amended shall remain in full
force and effect.
ARTICLE 13: CONSENT TO BREACH NOT WAIVER: No term or provision hereof shall be
deemed waived and no breach excused, unless such waiver or consent shall be in
writing and signed by the party claimed to have waived or consented to such
breach. The consent by any party to, or waiver of, a breach by the other, whether
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express or implied, shall not constitute a consent to, waiver of, or excuse for
any other different or subsequent breach.
ARTICLE 14: NOTICES: All notices under this Agreement shall be in writing and
shall be deemed duly given; upon delivery, if delivered by hand (against
receipt); or three days after posting if sent by registered mail (receipt
requested); to a party hereto at the address hereinabove set forth or to such
other address as a party may designate by notice pursuant hereto.
ARTICLE 15: AUTHORITY: Each party has full power and authority to enter into and
perform this Agreement, and the person signing this Agreement on behalf of each
party has been properly authorized and empowered to enter into this Agreement.
ARTICLE 16: BINDING EFFECT: This agreement shall be binding upon, and shall inure
to the benefit of NCC and Client and their respective successors or assigns.
ARTICLE 17: NO ASSIGNMENT: Neither this Agreement, nor any right or interest
hereunder, shall be assigned by Client without the prior written consent of NCC.
Any assignment of attempted assignment, whether by operation of laws or otherwise
without the written consent of NCC shall at the option of NCC, be null and void.
IN WITNESS WHEREOF, the Client and NCC have executed this Agreement as of the
date first above written.
c~ea. W:~
'V~ayor-CommissionerCRJ
Approved as to form
and correctness:
Xj.,.} dff~r~Y ~N' p-
CITY. o~~ <~ /\R~A1_E~.t7.
By:' -~-._d~
"'. -1 Jy~~ana~et-_>/
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EXHIBIT II All
Attached and made a part of that certain Software Maintenance Agreement dated
, 1990, between Network Computing Corporation and City
of Clearwater.
LICENSED SOFTWARE LISTING SCHEDULE
The following software applications subsystems are to be maintained under this
Agreement:
NCC APPLICATIONS:
Utility Billing and Cash
Receipts
3RD PARTY APPLICATIONS:
IQ Intelligent Query
DIGITAL APPLICATIONS:
VMS Operating System
Cobol Development
RDB Development
Vaxcluster License
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EXHIBIT liB"
Attached to and made a part of that certain Software Maintenance Agreement dated
, 1990, between Network Computing Corporation and City of
Clearwater.
DESIGNATED EQUIPMENT SCHEDULE
The Designated Equipment for this Agreement includes the following:
One (1) Digital VAX 4000 Central Processing Unit.
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EXHIBIT IICII
Attached and made a part of that certain Software Maintenance
Agreement dated , 1990, between Network
Computing Corporation and City of Clearwater.
SCHEDULE OF CHARGES; PAYMENTS SCHEDULE
The following subsystem license fees are applicable under this Agreement:
YEARLY
MAINTENANCE
NCC APPLICATIONS:
Utility Billing and Cash
Receipts
$6,000
3RD PARTY APPLICATIONS:
IQ Intelligent Query
DIGITAL APPLICATIONS:
$1,800
VMS Operating System
Cobol Development
RDB Development
Vaxcluster License
$ N/C
341
771
N/C
Subtotal
$1,112
Note: License fees include 1st year maintenance fees.