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RESIDENTIAL SERVICES AGREEMENT - BULK SERVICESResidential Services Agreement (Bulk Services) EFFECTIVE DATE: J/lZ7- ._._, 2010 PARTIES Operator: Bright House Networks, LLC Contact Person: Kyle A. Brylow Telephone: (727) 329-2794 Facsimile: (727) 329-2768 Owner: City of Clearwater C/O Clearwater Municipal Marina 25 Causeway Blvd. Clearwater, FL 33767 PROPERTY: City of Clearwater Downtown Boatslips 210 Drew Street Clearwater, FL 33756 CONTACT PERSON: William D. Morris Telephone: (727) 462-6954 Facsimile: (727) 462-6957 Number of Units: 24 (A) Bulk Multi-Channel Video Services. Upon completion of construction or upgrading of the System (as defined hereafter), if necessary, or within 30 days after the execution of this Agreement if no construction or upgrading is necessary, Operator will offer Bulk Multi-Channel Video Services to Owner and the Residents . "Bulk Multi-Channel Video Services" means the package of multi- channel cable television and other video- and/or-sound services provided over the System, as set forth on Exhibit B hereto. (B) Additional Services. Operator may offer Additional Services to Owner and Residents on a non-exclusive basis. "Additional Services" means any services other than the Bulk Multi-Channel Video Services that can be provided to the Property over the System limited to internet access service and telephone service. 1.2 Installation of System (as Applicable). The "System" means all equipment, facilities, internal and external wiring (including cable home wiring and cable home run wiring), conduit and molding that Operator installs or upgrades on the Property or that exist on the date of this Agreement and that Operator uses to deliver the Services. RECITALS • Owner owns the multi-unit residential property referred to above (the "Property") and as further described in the legal description set forth on Exhibit A. • Owner and Operator wish to make the Services available to residents of the Property ("Residents") in accordance with the terms and conditions of this Agreement. TERMS AND CONDITIONS In consideration of the Recitals and the mutual covenants contained in this Agreement, the parties agree as follows: Operator's Basic Obligations 1.1 Services. The term "Services" means the services described below: 1.3 Maintenance of System. Operator will maintain and repair the System in accordance with industry standards and Laws and Regulations. At any time during the term of this Agreement, Operator shall have the right to install set-top converters or replace existing set-top converters for every Resident receiving Services under this Agreement as Operator may reasonably deem necessary to allow it to continue to provide Bulk Multi- Channel Video Services to such Residents. If any Resident refuses such installation or replacement, Operator shall not be liable for any failure to provide Bulk Multi-Channel Video Services to such Resident. 2. Bulk Multi-Channel Video Services Fee. Owner shall pay to Operator the Bulk Multi-Channel Video Services Fee as set forth on Exhibit B. Faulk Services Agreement Page I Ownership and Use of System during Term of Agreement During the term of this Agreement, Operator will own and have the exclusive right to access, control and operate the System, unless Owner paid for such equipment, facilities, conduit or wiring to be installed, or such equipment, facilities, conduit or wiring is owned by a third party, in which case (as between Owner and Operator) Owner shall own such items and Owner hereby grants to Operator the exclusive right to access and use such items during the term of this Agreement. Owner shall not permit any part of the System to be interfered with or used by any third party. The System will not be deemed to be affixed to or a fixture of the Property. Owner shall not access, operate, or move the System during the term of this Agreement. Owner will provide the power necessary to operate any of Operator's equipment that is located on the Property. 4. Owner's Basic Obligations; Grant of Easement; Marketing 4.1 Easement. At the time of signing this Agreement, Owner will execute an Easement and Memorandum of Agreement in the form of Exhibit C. Operator may record this instrument at any time. 4.2 Grant of Rights. Owner acknowledges that Operator will spend substantial time, resources, and money in meeting its obligations under this Agreement, and that Operator is relying on Owner's covenants in this Agreement in order to recoup its investment by providing the Services to the Property and by collecting revenues from customers. Accordingly, Owner hereby grants to Operator (A) the exclusive right to design, construct, install, operate, maintain, upgrade the System on the Property, (B) the non-exclusive right to provide the Bulk Multi-Channel Video Services to Residents, and (C) the non-exclusive right to offer Additional Services, limited to cable internet and telephone services, to Residents. Where Laws and Regulations prohibit Owner from granting exclusive rights to Operator under this Section 4.2, then such rights shall be non-exclusive to the extent required by Laws and Regulations. 4.3 Marketing Materials (A) In addition to Operator's right to market its Services at the Property, during the term of this Agreement, Owner shall display Operator's marketing and sales materials for the Services in a location at the Property deemed reasonable in Owner's discretion (subject to Owner's reasonable approval of the materials and location). (B) Owner will allow Operator to periodically host an event on the Property, at Operator's expense, to introduce Services to Residents and prospective Residents. 5. Term 5.1 Bulk Services Term. The term of this Agreement commences the effective date and continues for five (S) years (" Term"). 5.2 Provision of Services on Right of Entry Basis. After termination of the Bulk Multi- Channel Video Services term, Owner may consent to Operator entering the Property to offer and provide any and all Multi-Channel Video Services on a non-exclusive basis to residents of the Property ("Right of Entry Term). "Multi-Channel Video Services" means multi-channel cable television and other video-and/or-sound services provided over the System, whether analog or digital, including the same package of basic, premium, and pay-per-view services that Operator offers generally to customers in the franchise area where the Property is located (or within a five-mile radius (or a smaller or larger radius as may be reasonable under the circumstances) of the Property if the Property is not located within a franchised area) (the "Area"). The Multi-Channel Video Services are subject to change depending on various factors, including changes in programming available to Operator, legal requirements to carry certain programming, and capacity. 6. Owner's Representations and Warranties Owner represents and warrants that (A) Owner is the owner in fee simple of the Property and no purchase contracts exist with respect to the Property; (B) the Property is not part of a bankruptcy proceeding, foreclosure action, deed-in-lieu-of-foreclosure transaction, or similar proceeding; (C) Owner has the full power and authority to negotiate, execute, deliver and perform this Agreement and the Easement and Memorandum of Agreement and that the signatory below has been authorized to execute and deliver this Agreement and the Easement and Memorandum of Agreement; (D) Owner's execution and delivery of this Agreement and the Easement and Memorandum of Agreement do not conflict with any contractual right or any interest in the Property granted to any third party; (E) Owner owns and/or has the right to grant to Operator hereunder the exclusive right to use all parts of the System not owned by Operator (including any third party wiring, molding or components, if any);. and (F) there are not agreements, understandings or Bulk Services Agreement Page 2 intentions with or between Owner and any other party that conflict with this Agreement. Breach of Agreement If a party breaches any term of this Agreement and fails to cure such breach within 30 days after receiving notice from the non-breaching party reasonably detailing the breach, then the non- breaching party may terminate this Agreement, bring an action against the breaching party for damages, or seek any other available legal or equitable remedy. 8. No Warranties; Limitation of Liability EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, OPERATOR MAKES NO REPRESENTATIONS OR WARRANTIES— EXPRESS OR IMPLIED-- REGARDING THE SYSTEM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED. Operator will not be liable to Owner or to any third party for any indirect, special, punitive or consequential damages, including, but not limited to, damages based on loss of service, revenues, profits or business opportunities. 9. Indemnity 9.1 From Operator. Except for claims caused by the conduct, omissions, or negligence of Owner, its employees or agents, Residents, or any third party that has entered the Property with Owner's permission, Operator will indemnify, defend and hold harmless Owner and, as applicable, Owner's shareholders, members, partners, directors, managers, officers, employees, agents, representatives and affiliates (collectively, "Related Parties") from and against all claims, liabilities, losses, costs or damages, including reasonable attorney and other fees and costs relating to the investigation and defense of such matters (collectively, "Losses"), incurred by Owner or its Related Parties that result from Operator's design, construction, installation, operation, or maintenance of the System. 9.2 From Owner. Owner will indemnify and hold harmless Operator and Operator's Related Parties from and against all Losses incurred by Operator or its Related Parties that result from (A) damage to any part of the System caused by Owner, its employees or agents, or any third party that has entered the Property with Owner's permission, (B) any claim arising out of Owner's operation of the Property, and (C) Owner's breach of its representations and warranties in Article 6. Nothing contained herein, however, shall be construed as a waiver of immunity from or limitation of liability Owner may be entitled to under the doctrine of sovereign immunity or section 768.28, Florida Statutes. 10. Mandatory Access Laws and Regulations 10.1 Mandatory Access, Laws and Regulations. Notwithstanding anything to the contrary in this Article 10 or the Agreement, if Laws and Regulations require Owner to provide Operator with access to the Property for the provision of any service, then Operator shall (A) be permitted to access and use all wiring and other components of the System, for so long as permitted by Laws and Regulations, to provide service to the Property. 11. Public Records Act Applicability Owner is subject to the Public Records Act, Chapter 119, Florida Statutes. 12. Miscellaneous Provisions 12.1 Force Majeure. Despite anything to the contrary in this Agreement, neither party will be liable or in default under this Agreement for any delay or failure of performance resulting directly from anything beyond the reasonable control of the nonperforming party, including, but not limited to, acts of God; acts of civil or military authority; acts of a public enemy; war; severe weather, earthquakes, or floods; fires or explosions; governmental action or regulation; strikes, lockouts, or other work interruptions or labor shortages; supplier shortages; transportation and delivery delays; or blocked access rights. 12.2 Modification; Waiver; Scope of Agreement. This Agreement constitutes the entire agreement between Owner and Operator with respect to, and supersedes all other agreements relating to, the subject matter contained herein. This Agreement can be modified or changed only by a written instrument signed by both parties. A party's waiver of enforcement of any of the terms or conditions of this Agreement will be effective only if in writing. This Agreement shall be freely assignable by either party. 12.3 Severability. If this Agreement is rendered invalid or otherwise unenforceable under Laws and Regulations or by a governmental, legal or regulatory authority with jurisdiction over the parties, then the remainder of this Agreement will continue in full force unless such continuance will deprive one of the Bulk Services Agreement Page 3 parties of a substantial benefit hereunder or frustrate the main purpose(s) of this Agreement. In such event, the parties shall use their reasonable best efforts to replace the invalid or unenforceable provision with a provision that, to the extent permitted by Laws and Regulations, achieves the purposes intended under the invalid or unenforceable provision. 12.4 Counterparts. This Agreement may be executed in any number of counterparts, each of which is considered an original. 12.5 Compliance with Laws and Regulations; Choice of Law. This Agreement shall be subject to, and in the performance of their respective obligations under this Agreement the parties shall comply with, all applicable federal, state and local laws and regulations (including the rules and regulations of quasi- governmental and regulatory authorities with jurisdiction over the parties) and the requirements of Operator's franchise agreement for the area (collectively, "Laws and Regulations"). This Agreement is governed by and shall be interpreted under the laws of the state in which the Property is located, without regard to its choice-of-law provisions. 12.6 Enforcement Costs. If either party sues or brings any other type of enforcement action in connection with this Agreement, then each respective party shall be responsible for its own attorneys' fees and other costs in connection with such action. The venue for such enforcement action shall be Pinellas County, Florida. 12.7 Notices. All notices, requests, demands, consents and other communications that are required to be or may be given under this Agreement shall be in writing and shall be deemed to have been duly given if sent by facsimile, courier, registered or certified mail (postage prepaid), overnight delivery or in person to a party's address stated at the head of this Agreement. Such notice shall be effective, (A) if sent by facsimile, when confirmation of transmission is received, or (B) otherwise, upon actual receipt or rejection by the intended recipient. Either party may change its address by giving notice to the other party in accordance with this Section. 12.8 Survival. The terms of Articles 8, 9, 10, 11 and 12 will survive the expiration or termination of this Agreement for any reason. 12.9 Persons and Entities Bound by Agreement. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective officers, directors, shareholders, partners, agents, representatives, employees, servants, affiliates, attorneys, heirs, successors and assigns. Bulk Services Agreement Page 4 DATED: W-hL W For the City of Clearwater li?,217 'William B. Horne City Manage Approv as 4 Form: Camilo A. Soto Assistant City Attorney Attest: A12- C7 A Rosemarie Call City Clerk TER ?? STATE OF F1 orti [-ef- ) COUNTY OF The foregoing instrument w acknowledged before me this k? day of ?b 2010 by 1? ??y1r1 r? ??pf ,nom Ihe is { ./f personally known to me or { } has produced as identification. la? SEAL _ - - - ^ Print Name: ' Title: Notary Public SANDRA HARRIGER Serial No. (if any) MY COMMISSION # DD733691 EXPIRES: 7anuary 04, 2012 Commission Expires: ? y FI. Naary ?-y?,?.s-NO7'nxr Bulk Services Agreement Page 5 DATED: BRIGHT HOUSE NETWORKS, LLC By: _ John osher Title: Vice President & General Manager Signed, sealed and delivered in the presence of Witnesses: Print Name: 111A J 14q Witnesses: Print Name: STATE OF FLORIDA COUNTY OF PINELLAS The foregoing instrument was acknowledged before me this a day of/?WIIAPt; 2010 by John W. Dasher. He is personally known to me SEAL Print Name: . y CA rKYLE A BRYLOW - -- Notary Public • State of Florida Title: Notary Public my Comm. Expires Mar 18, 2013 Commlesion +« DD 871842 Serial No. (if any) Commission Expires: Bulk Scrviccs Agreement Page 6 Exhibit A Legal Description of the Property A. p ad or' 9 mecgea vd in Qeorwdu Hota, lye and king in Ali n 16, Towrahip 29 South, F rge 15 Eeet, Pndas Coutty, Florid:. Commeme at a UT ftu, ent 'KOMS K", locoed in the S-outhea$? caner al the jindkin of U.S...AM 1S cM Sk 590. in be City d Owrwoter; thence 5.6110't1 lk, 138&27 feet to the Point of 6eginrir,% thence &WWWOL, 61EL94 feet: thence S. "VW., W.06 feet; hence N.IMt "„ 204.31 fleet, it~enee S,,2BW%'tx, W5 Wit: thence M.62WVW, '446M Beet; thence S2:ffWDTvL, I6CL60 feel; kwca r+tGZWDTO., 162-Z W; thence M.28WW"E., 5M.17 teat, true k.2851 `2tl'E, 2 I3 feet; thence N.26V'37T-, 40&69 *t. tc o poirst m the Math Fight of Way lie of Www6sl Cousmj thence dmg odd hearts fig. of Oky Line S.63VSi6'E., 38.58 fvvA tl a 1tNM37E., 181.10 W to the Pont of 8"ir inn. Exhibit B Bulk Multi-Channel Video Services and Fee BULK MULTI-CHANNEL VIDEO SERVICES Channel line-up and description of Bulk Multi-Channel Video Services are attached. Subject to applicable law, Operator shall be entitled to add to, delete from, move channel positions, and otherwise modify the Bulk Multi-Channel Video Services in its sole discretion from time to time. BULK MULTI-CHANNEL VIDEO SERVICES FEE The Bulk Multi-Channel Video Services Fee shall be $23.50 per Unit at the Property per month (plus applicable taxes and fees). The Bulk Multi-Channel Video Services Fee does not include Operator's provision of rental equipment to Residents, which shall be billed for and paid by Residents. Operator will bill Owner for the Bulk Multi-Channel Video Services on a monthly basis in advance and payment by Owner shall be due upon receipt. If Operator fails to present an invoice prior to the first day of the month for which Bulk Multi-Channel Video Services are being provided, such failure shall not constitute a waiver of the charges for the Bulk Multi- Channel Video Services delivered to the Property, and Owner promptly shall pay such invoice when delivered by Operator. Operator shall be entitled to raise the Bulk Multi-Channel Video Services Fee as follows: At any time upon 30 days prior written notice to Owner; provided that such increases shall not exceed 7% during any calendar year. No increase shall be given until 1/1/2012. Bright House Networks Bulk Standard Channel Line-Up* North Pinellas County WCLF (Ch. 22) IND 2 Fox Sports 39 WEDU (CH. 3) PBS 3 Disney Channel 40 WTOG (Ch 44) The CW 4 MSNBC 41 WFTT (CH 50) Telefutura 5 CNBC 42 WTTA (Ch 38) My Network TV 6 Spike TV 43 WVEA (Ch 62) Univision 7 Oxygen 44 WFLA (Ch 8) NBC 8 Country Music Television 45 BAY NEWS 9 9 The Learning Channel 46 WMOR (Ch 32) IND 10 A & E 48 WFTS (Ch 28) ABC 11 TV Land 49 WTSP (Ch 10) CBS 12 Lifetime Movie Network 50 WTVT (Ch 13) FOX 13 BRAVO 51 E! 14 ABC Family 52 C-SPAN 15 Turner Classic Movies 53 WUSF (Ch 16) PBS 16 Tru TV 55 WXPX (Ch 66) ION 17 Food Network 56 WGN 18 Home & Garden TV 57 BET 19 Cartoon Network 58 Discovery Health 20 Sci-Fi Channel 59 HSN 21 FX 60 QVC 22 Comedy Central 61 TBS 23 Movie Plex 62 C_SPAN 2 24 The Weather Channel 63 The History Channel 25 American Movie Classic 64 VS 26 National Geographic 65 ESPN 27 MTV 66 ESPN 2 28 The Golf Channel 67 CNN 29 Hallmark Channel 68 Headline News 30 WE 69 Sun Sports 31 EWTN 70 USA 32 VH-1 71 TNT 33 Galavision 79 Discovery Channel 34 Community/Jewelry TV 95 Animal Planet 35 Community 96 Nickelodeon 36 Telemundo 97 Fox News 37 Shop NBC 98 Lifetime 38 TV Guide 99 * Subject to change. This instrument was prepared by (and return to): Bright House Networks Attn: Kyle A. Brylow 700 Carillon Parkway, Suite 6 Saint Petersburg, Florida 33716 Property Appraiser's Parcel Identification Number FOR RECORDER'S USE ONLY Exhibit C EASEMENT AND MEMORANDUM OF AGREEMENT 1. Grant of Easement In consideration of Ten Dollars ($10), and for other good and valuable consideration, the receipt and sufficiency of which are acknowledged, City of Clearwater,("Grantor"), whose post office address is 112 South Osceola Avenue, Clearwater Florida 33756 grants to Bright House Networks, LLC ("Grantee"), its successors and assigns, a non-exclusive easement on Grantor's property and all its improvements (as described in the attached Exhibit A) (the "Property"). This easement is for the purposes of permitting Grantee and its affiliates and contractors to design, construct, install, operate, market, maintain, upgrade, repair, replace, and remove a system if owned by Grantee (including internal and external wiring, poles, conduits, molding, pipes, antennas, servers, switch equipment, software, central processing units and other facilities and equipment ("System")) for the delivery of cable television, entertainment, video, internet access, and other services that may be delivered over the System to the Property, as more fully provided in the Residential Services Agreement between Grantor and Grantee with respect to the Property (the "Agreement"). During the term of the Agreement and this easement, Grantee shall own, and Grantee shall have the exclusive right to access, control and operate, the System, and the System shall not be deemed to be affixed to or a fixture of the Property. Ownership and removal of the System after the expiration of the Agreement and this easement shall be pursuant to the Agreement. Grantor will also provide reasonable space for Grantee's equipment. Grantor reserves the right to grant other easements on the Property, but will not allow such other easements to cause unreasonable interference with the easement granted to Grantee herein. Grantee will have and hold the easement, together with every right and appurtenance connected to it, for an initial term of five (5) years and for so long thereafter as Grantee is providing services to the Property under the Agreement. When that period expires, this easement will terminate after an additional 90-day continuation period solely for the purpose of allowing Grantee to remove its System if owned by Operator. Grantor, its successors and assigns hereby agree to warrant and forever defend the easement to Grantee - - as well as its successors and assigns - - against every person who claims any part of it_ This easement shall not amend, modify, terminate, release or discharge any party from its rights or obligations under any other written easement with respect to the Property. If Grantee currently has the right to serve the Property under any other written easement, then such other easement shall survive this easement and shall continue to bind the parties in accordance with its terms; provided, however, that in the event of any conflict between the terms of any such other easement and this easement during the term hereof, this easement shall control. This easement and other rights granted to Grantee run with the title to the Property and are binding on Grantor and on all subsequent owners of the Property, as well as on others who may claim an interest in the Property. 2. Memorandum of Agreement In addition to the rights granted above, the Agreement grants to Grantee certain exclusive rights to market and provide Bulk Multi-Channel Video Services to Grantor and to residents of the Property. herein. IN WITNESS WHEREOF, the Grantor has caused these presents to be executed for the purposes stated For the City of Clearwater William B. Horne City Manage ,rn Approve as t For Camilo A. Soto Assistant City Attorney Attest: Rosemarie Call City Clerk STATE OF _n DD COUNTY OF S?oFt/itC /?? r v Q n o ATE? The foregoing instrument w acknowledged before me this 4t day of 11?1ieM+?W 2010 by 1?3? ll Qrri i -A= . He/ a is { 1/f personally known to me or { } has produced as identification. SEAL Print Name: 5Rf"Q? G?Qf SANDRA HARRIGER J 91 MY COMMISSION k Title: Notary Public 04. 201 EXPIRES: January 04.2012 DibGOYM AMOCO rA. L; Y Serial No. (if an ?y331?°I Y) I_8C&3-140TAR Commission Expires: l t7-