RENEWAL OF SOFTWARE SUPPORT AGREEMENTTRiTECH
SOFTWARE SYSTEMS
July 14, 2010
Clearwater Police Department
Attn. Capt. Don Hall
City of Clearwater
645 Pierce St.
Clearwater, FL. 33756
Renewal of Sofa ware Support Agreement
This letter is an important notice to renew your Software Support Agreement for your TriTech System, which
will expire on September 30, 2010. The renewal of the Software Support Agreement will allow you to
continue to take advantage of the software support and maintenance services provided by TriTech Software
Systems and allow you to receive upgrades to your TriTech System.
Please complete and sign this Support Renewal Agreement and return it to TriTech along with your payment
to assure uninterrupted software support and maintenance services coverage. Action on this Support Renewal
Agreement is time sensitive; services to support your system will not be provided if you have not paid your
Support Renewal Fee by the Expiration date of your Software Support Agreement.
TriTech Support Services Renewal Agreement Amendment
Client agrees to renew its Software Support Agreement, the terms of which are incorporated by reference
herein as though set forth in full, and according to the terms and conditions included herein. Except as
modified herein, all other terms and conditions of the Software Support Agreement shall remain in full force
and effect. With respect to the content herein, in the event of any conflict between this Software Support
Renewal Agreement Amendment and the Software Support Agreement, the terms of this Software Support
Renewal Agreement Amendment shall control. This Support Renewal Agreement Amendment and
applicable support fees must be signed, paid and returned by October 1, 2010 to avoid any interruptions in
the software support and maintenance services provided by TriTech. Payment of $146,497.17 for this period
is due October 1, 2010.
Consumer Price Index. Adjustment
For support renewals that go into effect within calendar year 2010, the support renewal fee has been
increased by the consumer price index (CFI) rate of 0%.
Note: Escrow, ESRI and TeleAtlas Fees are calculated separately and added to your annual support fee.
Payment
For your convenience, we have enclosed an invoice for the full amount of the TriTech Support Services
Renewal Fees covering 12 month period, beginning October 1, 2010 - September 30, 2011. If you have any
questions, please contact Diana Sliwicki or your Client Account Manager at 858-799-7000.
9860 Mesa Rim Road
San Diego, CA 92121
858.799.7000
FAX: 858.7993010
www.tritech.com
The Support Renewal Agreement for TriTech Support Services is based upon the following
TriTech Software licenses:
........ ..... ...... ._...
Clearwater
Product Name 12
z° # of
Licenses Cost per
License Total
LicenseCost Support Term
10/1/10-9/30/11
...... ... . ....................................
Primary-Server
SWL-Multi
1
3,000.00
3,0000
670.43
Dispatcher/Call Taker User SWL 15 10,000.00 150,000.00 33,521A0
Supervisor User SWL 2 5,000.00 10,000.00 2,234.76
QA/Trainin Server SWL 1 10,000.00 10,000.00 2,234.76
Site License for TRU, Comnand Van QA Training Site license
_...... „ . .............. ....... ................. 1 12,000.00 12,000.00 2,681.71
Hot-Standby Server SWL 1 10,000.00 10,000.00 2,234.76
VisiNEt Browser Site License 1 25,000.00 25,000.00 5,586.90
_ ..::
. ..:. . .... ata
.. ve Server. - _. _ _
_
_ re. ?,..-=v. ?...tcense.: ?._..._...__. _?__ - - _ _ _...__--_.. _,-..._ ?
.-
_.
?h. _ -
:...: 1 8'500.00
,
.
:._.
-•-- - :_
8,500.00
...
..
.
.
...
_
,434.31
._
_.._.
_
...._ ._
.
ent Playback Module . ._
1 -
.
7,500.00 _ _.,
.
_.-
?
7,500.00 _ _
_
_
.
::
1,67607
NCIC/FCl'C
Query User License
17
500.00
8,500.00
11899.55
SOP Module 1 7,500.00 7,500.00 1,676.07
Quickest Path Unit Recommendation Module l 25,000.00 25,000.00 5,586.90
Geofile Cross Reference 1 2,500.00 2,500.00 558.69
Snapshot Module 1 2,500.00 2,500.00 558.69
GISLinkUtility License 1 15,000.00 15,000.00 3,352.14
ANI/ALI Interface License I 9,000.00 9,000.00 2,011.28
MasterTiming_Source Interface
. ....
. 1 0.00 0.00 0.00
N
CIFCIC Interface 1 50,000.00 50,000.00 11,173.80
Connection Fee (NC1C/FCIC,R.MS, PCO Computor,DAVID,Coplink 2 7,500.00 15,000.00 3,352.14
CAD2 .
Interface I 35,000.00
.. . 35,000.00 7,821.66
Interface Manager License
, l 5,000.00 5,000.00 1,117.38
VisNet
Mobile Server
... .... . 1 55,000.00 55,000.00 12,291.18
iset Mobile Mappuii. g Server 1 5,000.00 5,000.00 1,117.38
Vis Net Mobile to CAD Interlace
1
0.00
0.00 ---
0.00
ViisiNet Mobile Base Client License 210 500.00 105,000.00 23,464.98
VisiNet Mobile AVLLicense with ma in 210 300.00 63,000.00 14,078.99
Message Switch/NCIC Interface License 1 0.00 0.00 0.00
Custom Mobile Enhancement XML Automatic Download Header
_ _..__...._,.......... ............. 1 5,250.00 5,250.00 1,173.25
As a part of your support renewal, you will receive one (1) free conference admission to the Annual VisiCon
User's Conference. Travel and expenses are not included.
TRII CH
S0FTV,0nE SYSTEMS
August 4, 2010
Clearwater Police Department
Attn: Vince Mohr
645 Pierce Street
Clearwater, FL 33756-5495
Dear Mr. Mohr:
Please be advised that TriTech Software Systems is the developer and sole source for our VisiNet suite of
software applications, including the VisiNet Command computer-aided dispatch (CAD) and VisiNet
Mobile data systems, including associated support, training, technical services, and system enhancements
or the purchase of additional software licenses.
If you should require further information, please do not hesitate to contact your Client Account Manager,
Sally Olson-Nelson at sally.olson-nelson@tritech.com or at (858) 799-7358. You may also contact the
undersigned at roxanne.lerner(akritech.com or at (858) 799-7372.
Sincerely,
Roxanne Lerner
Director, Contracts and Proposals Manager
cc: Sally Olson-Nelson
9860 Mesa Rim Road
San Diego, CA 92121
Main Phone: 858.799.7000
Main FAX: 858.799.7010
Internet: www.tritech.com
ACCEPTED AND AGREED:
ignature Donald Hall
?onr?crJ ?•?
Printed Name Donald Hall
Major, Support Servi.cde
Title
TRITECH SOFTWARE SYSTEMS
- L""? '446,0, &14yawev-
k,u,r Blake Clark
CFO
July 15, 2010
Date
Signature Page: Approve Renewal of TriTech Software Support System 2010/2011
Countersigned:
By
Prallk V. Hibbard
Mayor
Approved as to form:
2rui bmk
Robert J urette
Assistant City Attorney
CITY OF CLEARWATER, FLORIDA
Wi liam B. Horne II
City Manager
Attest:
hia E. Go
Clerk
u
Revised 4/27/10