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AGREEMENT FOR ACTIVE DIRECTORY HEALTH CHECK_ bayshoore T E C H N O L O G I E S Active Directory Health Check February 25, 2010 This Active Director Health Check SOW (the "Agreement") is made and entered into, by and between BAYSHORE TECHNOLOGIES, INC. ("Bayshore").and THE CITY OF CLEARWATER or ("Customer"). AGREEMENT TERMS: The Customer has requested Bayshore's assistance in performing a Active Directory (AD) Assessment of the customer's existing Microsoft AD infrastructure as described in the Engagement Overview below. Bayshore will provide a Senior Technical Consultant to provide assistance in performing a Microsoft Active Directory Assessment. From this assessment, a set of recommendations including the migration options to Windows 2008 AD will be presented. Bayshore will perform this work at the customer's main site: The Customer's main Information Technology office is located at 100 South Myrtle Avenue Clearwater, Florida 33756-5520 The management point of contact for the customer is: Sabrina Chute, Network Technology Manager (727) 562-4671 sabrina.chute@myclearwater.com The technical point of contact for the customer is: Thomas Arruda (727) 562-467x tomas.arrudaCa)myclearwater.com Bayshore will provide the following services for the Microsoft Active Directory Assessment: Bayshore will create a written assessment of the customer's existing Microsoft Active Directory Infrastructure. • Bayshore will interview selected company managers and IT staff at the customer's location to determine current issues and future technology needs associated with the AD Infrastructure from which a summary report will be generated from the feedback. • Bayshore will create a recommendations report based on the discovery process from along with associated costs for capital improvements and remediation to the customer's existing AD infrastructure as required. These high level reports will present both options for the AD migration; New Forest and Existing Forest and what is associated with each. © 2010 Bayshore Technologies, Inc. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Bayshore Technologies, Inc. Page 1 bayshlire T E C H N O L O G I E S Active Directory Health Check February 25, 2010 Bayshore will have an onsite meeting with the customer to turnover documentation and discuss the AD assessment findings and recommendations. • The deliverables for this project are summary documents of the current AD infrastructure, a list of gaps between Microsoft and Bayshore "best practices" and the current environment and a recommendation set with associated capital improvements and remediation cost. A high level estimated break down of the anticipated time includes 1 day on site, 1.5 days of analysis and documentation creation, .5 day of for presentation of recommendations. This project is being performed on a "Fixed Price" arrangement. GSA Contract #: GS-35F-0348T Schedule 70 State Tern Contract #: 973-56-010-1 Federal Tax ID #: 59-3438412 The cost per hour is: $148.75 The estimated project length is: 4 days The project cost is: $4760.00 Customer shall pay the invoice in accordance with the Florida Prompt Payment Act, F.S. Secs. 255.0705-255.078 Bayshore's invoices and related documentation will be forwarded to the person designated below: Accounts Payable Contact Not applicable to this project. Accounts Payable Telephone # Account Manager - Jai Kruse, %ruseCa?btfl.com1 813-889-8324 x123 CTO - Frank Mann, fmann(&btfl.com, 813-889-8324 x106 Project Manager- Joel F. Snow, isnowQbtfl.com 813-889-8324 x117 Senior Technical Consultant - Tim LaMar, tlamarCcDbtfl.com Bayshore consultants should have access to the following: o Workspace (chairs, desks, power, etc) and access to The City of Clearwater's offices during normal work hours as well as after hours as required o Internet access (with the ability to connect to the SSL VPN connections for research and email) o Telephone access, network connections (wired or wireless), printer, copier, and fax access The appropriate The City of Clearwater's resources will be available to cover the topics noted in the Deliverables section of this document. 2010 Bayshore Technologies, Inc. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of'Bayshore Technologies, Inc. Page 2 baysheore T E C H N O L O G 1 E S Active Directory Health Check February 25, 2010 Prior to Bayshore providing any services under this Agreement, the Customer will designate a person, called the Customer Representative. The Customer Representative will be the person to whom all Bayshore communication will be addressed, and this person will have the authority to act for the Customer in all aspects of the Project. The Customer Representative will: • Ensure workspace facilities are available for Bayshore service personnel. • Gather requested information. • Provide timely physical/logical access to requested information/devices, including network devices, and provide safety precautions in all designated hazardous areas. • Provide access to necessary personnel and ensure their full participation on a timely basis. • Perform necessary data/system back up functions prior to allowing work to commence. • Ensure that systems which are to be utilized within the parameters of this Project are fully operational and without errors or viruses. If additional work is required to remediate those systems to an acceptable baseline, including repairs or patches, then Bayshore's actual work hours will exceed the estimated work hours and the additional charges will be passed on to the Customer. • Ensure that all software is owned and legally licensed by the Customer. Bayshore strictly adheres to all local and federal laws governing the copyright of software. • Customer will adhere to mutually agreed upon schedule and will notify Bayshore at least 5 business days prior to scheduled tasks/activities when changes are desired. If Customer insists on delaying, canceling or rescheduling work to be performed by Bayshore with less than 5 business days' notice, Bayshore may bill Customer an amount equal to the estimated total cost for the work that was to be performed by Bayshore during such five-day period. • No work will commence until the Agreement is executed by Customer and Bayshore. • Work will be scheduled with Customer based upon mutually agreed upon schedules, and resource availability. • Activities described in this Agreement will be performed at the Customer's site, Bayshore's site, at designated staging facilities, or a combination thereof, depending upon which is most appropriate. Typically, project management and documentation activities are performed outside of Customer's facilities. • Bayshore is not responsible in any manner for any changes or modifications made to the Customer's systems by persons other than authorized representatives/employees of Bayshore. • Unless specifically indicated in the scope of services section of this Agreement, Bayshore will not provide cabling materials or cabling services and any required cabling materials or services will be Customer's responsibility. • All work will be performed during normal business hours (Monday - Friday 8:30 AM - 5:30 PM EST). Any work performed at Customer's request Q 2010 Bayshore Technologies, Inc. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Bayshore Technologies, Inc. Page 3 baysheore T E C H N O L O G I E S Active Directory Health Check February 25, 2010 after normal business hours will be billed 1.5 times the normal billing rate. Any work performed at Customer's request on a Sunday or a holiday will be billed at 2 times the normal billing rate. • Bayshore's current holiday schedule includes the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Thursday and Friday, Christmas, and any other holidays as determined by Bayshore. • Bayshore shall not be responsible for the integrity of the Customer's existing or future data. • Any additional work required which is not addressed in the scope of services section of this Agreement will be considered outside of this Project and will require a change order or separate scope of work to be generated and approved. • It is the Customer's sole responsibility to maintain backup data as necessary to restore critical Customer data in the event of loss or damage to such data from any cause. Bayshore will, promptly after the execution of this Agreement by both parties, place an order to obtain any Equipment as soon as possible if required and pre-authorized by the customer. Bayshore will use due diligence and its best efforts to commence with the necessary services within approximately (15) working days and completion within an estimated range of (30) working days, from the Effective Date of this Agreement. Customer acknowledges and agrees that Bayshore has no liability to Customer in the event that there are delays in the delivery of the Equipment or the completion of Bayshore's services, whether attributable to any acts or neglect of Customer, or of a contractor employed by Customer, or by changes requested by Customer, or by labor disputes, fire, delay in deliveries, unavoidable casualties or other causes beyond Bayshore's control, or otherwise. Not applicable to this project. Customer, at its own cost and expense, shall assume liability, indemnify, defend, pay on behalf of, and hold harmless Bayshore and its officers and employees, from and against any liability and all loss, costs, damages, expenses, including court costs, reasonable attorneys' fees, legal assistants' fees, whether before suit is filed, after suit is filed, on appeal or in any bankruptcy proceedings, on account of any claims for whatever reason, including, but not limited to, personal injury, including death, sustained by any person or persons whomsoever, including employees of Bayshore and for injury to or damage or destruction of property of a person or organization, including loss of use thereof, arising out of or resulting before, after, or in connection with the performance of the Agreement, to the extent caused in whole or in part by any negligent act or omission of Customer. © 2010 Bayshore Technologies, Ina. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Bayshore Technologies, Inc. Page 4 baysheare T E C H N O L O G I E S Active Directory Health Check February 25, 2010 THE ONLY WARRANTIES THAT APPLY TO THE EQUIPMENT SUPPLIED BY BAYSHORE ARE THOSE THAT MAY BE MADE BY THE EQUIPMENT MANUFACTURER(S). BAYSHORE MAKES NO OTHER WARRANTY TO CUSTOMER AND CUSTOMER RECEIVES NO OTHER WARRANTY FROM BAYSHORE. BAYSHORE HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMITTED BY LAW, BAYSHORE DISCLAIMS LIABILITY FOR ANY CONSEQUENTIAL AND INCIDENTAL DAMAGES, INCONVENIENCE, LOSS OF TIME, LOSS OF USE OF THE EQUIPMENT, LOSS OF DATA, LOST PROFITS, AND ANY OTHER LOSSES OR DAMAGES OF ANY NATURE WHATSOEVER DIRECTLY OR INDIRECTLY RELATING TO OR ARISING OUT OF THIS AGREEMENT OR THE EQUIPMENT AND SERVICES SUPPLIED OR FURNISHED BY BAYSHORE. IN NO EVENT SHALL BAYSHORE=S LIABILITY EXCEED THE AMOUNT ACTUALLY PAID TO BAYSHORE IN CONNECTION WITH SERVICES PROVIDED BY BAYSHORE PURSUANT TO THIS AGREEMENT. 411 Risk of loss relating to the Equipment shall remain with Bayshore until the Equipment is delivered to the Customer. Customer shall bear the risk of any loss relating to the Equipment, upon delivery of the Equipment to the Customer. During the term of this Agreement with Bayshore, and for one year thereafter, without Bayshore's prior written consent, neither Customer nor any of its affiliates shall, directly or indirectly, solicit for employment, offer employment to, or engage as a consultant any individual who is then employed, or any individual who was employed within the preceding twelve (12) months, by Bayshore or any of its affiliates and who was in any way related to Bayshore's provision of services pursuant to this Agreement, unless and until Customer pays to Bayshore, as liquidated damages and not as a penalty, an amount equal to the aggregate salary and wages (including bonus) paid by Bayshore or any of its affiliates to such employee during the twelve (12) months prior to the date such employee is employed or engaged by Customer; provided, however, that if the employee in question is, at the time he or she first discusses such employment or engagement with Customer or at the time of such employment or engagement with Customer, subject to or bound by any written employment agreement or non-competition covenant with Bayshore, this paragraph shall not authorize Customer to employ or engage such employee in violation of such employment agreement or non-competition covenant or limit Customer liability for damages in the event Customer employs or engages such employee in violation thereof. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. The parties hereto consent and submit to the jurisdiction of the courts of the State of Florida and agree that Hillsborough County, Florida, is the sole, exclusive and convenient venue for any litigation relating in any way to this Agreement. Bayshore and Customer acknowledge and agree that Bayshore does not hold any contractor's licenses and accordingly cannot perform any work for which a © 2010 Bayshore Technologies, Inc. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Bayshore Technologies, Inc. Page 5 baysheare T E C H N O L O G 11E 5 Active Directory Health Check February 25, 2010 contractor's license is required. In the event it is determined that the Project requires work for which a contractor's license is required, Customer agrees that it will hire properly licensed contractors to perform all such work and that Customer will not allow any such work to begin until Customer and/or the licensed contractors have obtained all required building permits and any other permissions or authorizations necessary to perform the work. The Effective Date of this Agreement will be the date when the last one of Customer and Bayshore has signed this Agreement. This Agreement contains the entire agreement of the parties and sets forth all the final and complete promises, agreements, conditions, understandings, warranties and representations between the parties hereto with respect to the subject matter hereof. The parties expressly acknowledge and agree that there are no promises, agreements, conditions, understandings, warranties or representations, oral or written, expressed or implied, between them with respect to the subject matter hereof, other than as set forth herein. No provision of this Agreement may be changed or waived except by an agreement in writing signed by the party against whom enforcement of any such waiver or change is sought. BAYSMOJS T?jCHNOLOGIES, INC. By: Frank Mann CTO Date: February ;15, 2010 CITY OF LEARWATER, FLORIDA By: William B. Horne II City Manager Date: February , 2010 Appr ved as to form: --Si es Leslie K. Do ty Assistant City AttDate: February, 2010 OF TNf CZ " C hia E. Goudeau U - ?- Ci Clerk ['? ?? ?? Date: -9ebwaf y 3 , 2010 ??? ?? (VV,rQK © 2010 Bayshore Technologies, hic. All Rights Reserved. This document is PROPRIETARY and CONFIDENTIAL and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Bayshore Technologies, Inc. Page 6 End-to-End Desktop Delivery Solution Time to rethink traditional desktop deployment irl ai:ztion was For IT organizations, desktop management today is manual, time-consuming and expensive. Ensuring recomlre ,.dd a5 sl :k_y data security and regulatory compliance is complex when desktops are distributed around the globe. enak?ler ror I:: _ sires grc,°„' i. And business continuity is difficult to implement when users are tied to their physical PCs. For users, the -i 'aclcr c the _Itriost longer they have to keep their PCs, the more the performance degrades as patches and application it ,porlancc ke L I- fV;eaa: updates inevitably cause bloat. The alternative is to replace or re-image the machines, meaning and Eroadca.s'L Seroce.' disruptions and loss of productivity. said ' ,icharci iMav, s:=ninr I i inf, as-ructure titan- del: delivery solulicr h.Is c,' ;;- Js cl .h ^ ;I:; c c7,rC, . !:.°,C L.L"2 and, _1!Ic'vvec:i us i:CJ i.:iL'rE J:'cCf cL;sto rei 'n.. ,..,1 =ior h?h,le. nertec. ! BT Bas.°ica, nc? cnly caty bu' L I' '.e's re 7 5r_; ye,& Is desktop virtualization the answer? First-generation desktop virtualization technologies enable the centralization of desktops in the datacenter, which makes them easier to secure and backup. However, many of the same desktop lifecycle management issues persist - IT still needs to manage, maintain and update each virtual desktop image, along with all its installed applications and user settings. In addition, many first attempts at desktop virtualization introduced new challenges --- most notably, degraded user experience over networks and the high costs of networked storage needed for each user's desktop image, Desktop delivery - the next generation of desktop virtualization Citrix XenDesktop" offers a next-generation, user-centric desktop virtualization solution that provides a complete system for desktop delivery. Xenbesktop dynamically assembles virtual desktops on-demand, providing users a new and pristine, yet personalized, desktop each time they log on -- ensuring that performance never degrades. In addition, XenDesktop's high-speed delivery protocol provides unparalleled responsiveness over any network. For IT organizations, XenDesktop greatly simplifies desktop lifecycle management and radically drives down cost of ownership by separating the delivery of the desktop OS, applications and user settings. User Profiles M App Virtualization OS Streaming Citrix XenDesktop'" delivers desktops on-demand to users anywhere while dramatically simplifying lifecycle management. It provides an end-to-end desktop delivery solution that accelerates the delivery of desktops to knowledge workers, enables stronger data protection and control, and reduces the cost of ownership by up to 40%. CITRIX? Key Features and Benefits Superior User Experience • On-ds'I -and Desktops: Dynamically assembles a virtual desktop each time a user logs on to ensure that performance never degrades • Sp,&LdScr: cn' : Delivers the fastest desktop performance over any network • Ins': '.h:- Cr, Provides access to virtual desktops in seconds • l nlversai PI•i -Itei D i?;'er: Delivers consistent and fast printing experience for users and simplifies printer management and support for IT • 7asvCali. Enables simple, click-to-call voice communications Simple Desktop Provisioning and Application Delivery • On. 1De;rai-d In-raae Provisioning. Creates and de-provisions virtual desktops, optimizing resource utilization and providing a pristine OS each time a user logs on • Desi;top Ioe'aga Optimization: Reduces "desktop image sprawl" by enabling hundreds of virtual desktops to boot from a single desktop image • ',"Ii' a- tv'a&ihe !r)trastrur t 'a e: Provides a 64-bit paravirtualization-based hypervisor for scalable, cost-effective hosting of virtual desktops • in:c7; r_c" App-Ii,-aLicc. Deli,jet?/: Reduces cost of ownership, simplifies desktop image, improves application management and enables dynamic assembly of desktops and applications. Powered by Citrix XenApp'" for Virtual Desktops. Reliable Desktop Access Management • Des:do-o )^rssicgnmcrrt: Creates pools of virtual desktops for groups of users, or dedicates a specific desktop for individual users • ssio iVla,nagement: Maintains session status for Virtual desktop connections F,bOLL itr IX • S_slcn 1=? Ensures users can continue to work even over high-latency or low-bandwidth network connections • Eliminates single points of failure by providing N+1 failover capability • Secul•c ;c,r!ota c.cess: Enables remote workers and day extenders to access their virtual desktops from other devices and locations outside the corporate firewall Desktop Optimization and Support • tes!;toi.; I'?rl fca.1?anc?- rrlorr„:%:, ,c.l: Proactively ensures that users always receive best performance by tracking real-time and historical metrics • ?,frL i ,1 Optin-Jzatlon: Increases performance over tho WAN with quality of service • eslc ol;7 cl.li 'D L, Enables support representatives to view a user's screen, chat, transfer files, to quickly resolve a problem Broad Desktop Delivery Ecosystem • resktoh °pplianoe: New class of endpoint devices that provide the best user experience and out-of-the-box interoperability • 3 'road !?vpe;visor Supioo.: Provides integration and interoperability with any VM infrastructure, including Citrix, Microsoft and VMware • Blade PC SI_ upon: Provides users with dedicated, high-performance computing resources using blade PC-based virtual desktops • i?atHrc:r,?en2oLis Clier, Enables flexibility and choice in endpoint devices, with support for Windows, Linux, Mac and mobile operating systems • Citrix Pc.ady Produo,s: Ensures interoperability with desktop appliances, servers, storage and management software inr„ t"dasd?,q:Cl.+; ':l is tfle r;lr>trl IeE,der anin Ih n,osr trusted lama in :31--) pIlcation dcilvor,; 1 J,"r?- ti,-v, ?,.,. r;an =aeons t^;orb:.lv?ndc 1-1v on Cil.rir. ,v,- aq)I:lc ] ib I-I to _ovvdtlere'l,-ith, the I:,._si I:or?rls;ncl url lo`,v ri cost ;Ih lx c Is*orrcrs 11r ILI I00 ", of I-N) I r.rr )r, e? I CC) of d le F-,_) iu1,' _ 100 1, l 5Uf c,.> v rll ;), luu 'eels o` Il,c,,.lccu,rlt oT small Lll_ISlil --'- 71nd Icrosl_f-, ors. Ultrl:a I,?.us ?r)pln16)'- (i,2U0 cl,,,ll L I;:I a1 u:1 eiIicnc.: I_[1 r:l=:r3 ?crc tl ar UO col_urtll:.? ,1nn,?1 lo,,r-1u n -, $1.x} billion, Citrix Worldwide Worldwide headquarters roll L;:;L:dc.:rdal, . HL :3:;ir P: l Regional headquarters Americas 1982 Europe Jitr - r_:r'.c Irll._rnctir,n;::?l CarlP,h-I Asia Pacific 01, ,_I-IC, -I- o ?crErc? Flor?cl r<;.?,rl Citrix Online division I.jSA 80 15,,Fc r www.citrix.com CITRIX? ... I:1 :_... I i I of r,PI r: cur.,.. I.I FCC 1 11cmlx; 1A[I, 3.. r, Y CId11 ; E all. I CiIri r ;nr,,?r r,rv: LA ii Inr,l -:I II :a I 11 Ifik,a, i pc .. -,1 rinrL f ,.:r l _:-II 1'011 1 ;,v , r;) ?p •I • ;.: u, Ili: J ^,Ilr:r •:r?urJrir-r.. ,II nl'rr-r .- I l ? .. i•n ' F. •nrl '.;lorU=¢:I' rI r,n ., ,.L,LJr ITIL _r1,t l,I I y of I Ylclr lrrr,: cli?r` ,'„VI)OI " Irtua Izatlon or every server In teen r tm.~ Citrix XenServer provides server virtualization for rapid deployment and efficient management of server workloads across your entire enterprise. Citrix'" XenServer'" is a server virtualization system that makes datacenters more agile and efficient through faster application delivery, higher levels of availability and improved utilization of IT resources. XenServer delivers the advanced features required by mission critical workloads (operating systems, applications and configurations) without sacrificing the ease-of-use necessary for wide-scale deployments. XenServer's unique streaming technology can rapidly deliver workloads across virtual or physical servers making it the ideal virtualization platform for every server in the enterprise. Optimize server and storage infrastructure With Citrix XenServer, businesses can make more efficient use of server and storage resources. XenServer can run more virtual machines on a single physical server thanks to its powerful open source Xen@ hypervisor, efficient CPU and memory management, and hardware assisted I/O virtualization. XenServer's performance monitoring coupled with live migration and unique workload provisioning technology helps organizations balance computing resources across multiple servers for enterprise-wide optimization. These capabilities along with improved storage utilization from XenServer's dynamic workload provisioning allow organizations to achieve dramatic savings in IT administration, equipment, space, power and cooling. Accelerate the delivery of server workloads Citrix XenServer accelerates the delivery of applications through tools for provisioning server workloads. XenServer allows multiple servers to boot and run from a single shared image by dynamically provisioning server workloads to both virtual and physical servers. Dynamic workload provisioning eliminates storage normally required for individual server workload images, speeds the time to deliver applications and reduces the administrative burden of patching and upgrading multiple servers. XenServer also includes virtual machine provisioning templates, live migration and virtual machine auto placement allowing administrators to easily deploy and manage virtual server workloads for faster IT delivery. . CITRIX@ . Simplify the management of virtual infrastructure XenServer includes powerful tools for managing virtual servers and virtual storage infrastructure. A simple, scalable management architecture allows XenServer users to group physical servers and storage resources into pools wherein users can easily provision, search, monitor, migrate and even protect virtual machines with automated high availability. XenServer also enables flexible, yet simple storage management of virtual machines by plugging directly into array-based storage services such as thin provisioning, snapshots, replication and deduplication. Key features HIgh PerfOl'rTla1Ce Architecture Open source Xen hypervisor NEW XenApp on XenServer Resource optimization Microsoft Windows optimization Dynamic Wor1<load Management Dynamic workload provisioning Live migration with XenMotion Rapid virtual machine provisioning Dynamic workload aliocation 2 Editions: Citrix XenServer is available in four editions: Platinum Edition: . For enterprise environments looking to streamline the way applications and servers get deployed. The Platinum Edition not only virtualizes server workloads but also provides dynamic workload provisioning to either virtual or physical servers. Enterprise Edition: . For server environments with demanding uptime requirements, the Enterprise Edition provides flexible, aggregated pools of computing and shared storage resources with live migration and high availability. Standard Edition: . For multi-server environments with demanding workloads, the Standard Edition is a feature-rich server virtualization solution with multi-server management and enterprise scalability for business-critical workloads. Express Editioll . For single server deployments and static workloads, the Express Edition is a free starter edition that brings virtualization to every server in the enterprise. II Express Edition XenServer is based on the open source Xen hypervisor. an exceptionally lean technology that delivers low overhead and near-native performance. Leveraging both Intel" VT platforms and AMD" Virtualization (AMD-V'") platforms for hardware assisted virtuallzation. XenServer delivers faster, more efficient virtualization computing. . XenServer has been further optimized with Citrix XenApp, delivering dramaticaliy improved performance resuiting in more guest systems, more users and faster response times. . Administrators have fine-grained control of CPU, network and disk with the ability to set priority levels to deliver optimal performance for guest systems. Additionaliy, the latest reiease of XenServer uses even less memory for improved performance and scalability of virtual infrastructure. . XenServer is Microsoft Windows Certified and delivers optimal performance with new Windows storage drivers that help reduce overhead and increase performance when used with muitiple virtual disks. . Auto-placement of virtual machines according to priority and available physical resources helps deliver optimal performance of critical server workloads. . Provision server workloads on-demand to muitiple physical or virtuai servers by streaming them from a single, shared operating system image. This reduces the cost of patch and update management while dramaticaliy reducing the storage footprint of OS and application images throughout the enterprise. Virtual machines can be moved from server to server without service interruption for zero-downtime server maintenance or to take advantage of available compute power within a pool of physical servers. Virtual machines can be converted to templates for rapid provisioning of similar systems on a server or resource pool. With local or NFS file-backed storage or integrated NetApp and Dell EqualLogic storage, newly cloned guests can be available in seconds. Key features 8uslnes$ COntinuity 1111 Express Ed~ion /:~';;;\f '~":jM:Fi:;" "",',',y> '\},;~~f:'~;,'i^ NEW Automated high avaiiability Resource pools can now be configured with automated high-availability protection allowing virtual machines on a failed host to automatically restart on another physical server according to priority and resource availability. NEW Disaster recovery Redundantnetwo~ing Virtual Storage Infrastructure Local storage support Shared storage NEW Adapters for native storage services NEW Storage wizards Integrated multipath support Infrastructure Management Peer-to-peer self-healing architecture NEVV Search, sorting and tagging NEW Performance monitonng and trending NEW XenConvert NEW Configuration and failure alerts Integrated disaster recovery w~h support for remote SAN storage replication provides a fast way to migrate entire resource pools to another physical site and continue running services with little interruption. Redundant netwo~ links (via NIC bonding) help ensure continuous heartbeats and netwo~ reliability by supporting active/active NIC aggregation, permitting full use of all available bandwidth while still maintaining redundant links. Support for a wide range of local storage options including IDE, SATA, SCSI and SAS. Shared storage configurations for iSCSI, fibre channel and NFS enable the allocation and sharing of disk resources among virtual machines, including the facilitation of live migration and high availability. Provides integrated access to optimized storage services including fast cloning, thin provisioning, snapshot and deduplication automatically from XenServer management interfaces (Includes adapters for NetApp Data Ontap and Dell EquaILogic). Ed~ settings on existing storage repositortes and use workflows for detaching and reattaching storage repositortes. Fibre Channel and iSCSI multi-path I/O support, configurable from within XenCenter, ensure redundant storage links to fibre channel or ISCSI to prevent loss of service. Unlike other management consoles, XenCenter distributes management data across servers in a resource pool to ensure that there is no single point of management failure. If a management server should fail, any other server in the pool can take over the management roie. User-defined grouping and metadata tags allow simple, powerful searching and sorting capabilities across virtual machines, hosts and resource pools based on custom fields to help administrators easily identify and manage virtual infrastructure. New persistent performance statistics across resource pools provide real time monitonng as well as graphical trending of virtual machine performance and total server performance metrics including CPU, memory, disk I/O and netwo~ I/O. Facilitate the conversion of physical server workloads (OS, application and configuration) to XenServer virtual infrastructure to ease the transition from physical to virtuai machines. Tools are also available to convert existing Microsoft and VMware virtual machines to the XenServer format. XenServer now provides e-mail and XenCenter alerts for potentially detnmental changes to configurations as well as alerts on host failures. Technical Specifications 64-bit and 32-bit support Physical hosts XenServer is a native 64-bit virtualization platform that supports 64-bit and 32-bit virtual server wo~loads. Handles up to 32 processors and up to 128 GB of RAM on a physical host. Handles up to 32GB of memory and 8 virtual CPUs per virtual machine for memory and CPU intensive workloads. Guest virtual machines 10Gb Ethernet networking Supports adapters for high-speed enterpnse netw~s. . . . . . . . 3 Citrix Delivery Center is the first solution on the market with the ability to deliver applications and desktops to any user, anytime, anywhere from a secure central location. The Citrix Delivery Center''' product family features our primary product lines: Citrix XenApp'" - the new name for Citrix Presentation Server''' - Citrix" NetScale~ Citrix XenServer'~ Citrix XenDesktop'," and Citrix Workflow Studio'." Citrix XenApp is the industry's de facto standard for delivering Windows-based applications enabling the best performance, security and cost savings. With more than 70 million users and 99 percent of the Fortune Global 500 as customers, it uses state-of-the-art client- and server-side application virtualization to deliver applications to office and mobile workers from a secure centralized location. Citrix NetScaler is a purpose-built Web application delivery solution that accelerates application performance up to five times while improving security and reducing Web infrastructure costs. It is also the delivery infrastructure of choice for most of the world's largest Web sites, touching an estimated 75 percent of all Internet users each day. Citrix XenServer is an enterprise-class solution for virtualizing application workloads across any number of servers in the datacenter as a flexible aggregated pool of computing resources. It is the first solution to provision application workloads across physical and virtual servers making the entire datacenter more dynamic. Citrix XenDesktop is the industry's first comprehensive Virtual Desktop Infrastructure (VDI) solution. It enables simple, secure and cost effective delivery of Windows desktops to any office worker with an unparalleled user experience. Citrix Workflow Studio is an orchestration tool that allows administrators to far more easily create and integrate application delivery processes across Citrix and third-party products, allowing them to work together as a single cohesive system. The Citrix Delivery Center includes the following solutions which are part of the product lines listed above. These are also available as standalone options: . Citrix Access Gateway~ - for secure application access. Empowers users with easy "anywhere" access and provides administrators market-leading application-level control. . Citrix@ Branch Repeater~ - for the productive enterprise branch. Deliver optimized applications and desktops from Citrix Delivery Center~ to branch users integrated with local branch services. . Citrix EdgeSight~ - for the best end-user experience. Increases user productivity by centrally monitoring and managing the performance and availability of applications. . Citrix Password Manager- - for enterprise single sign-on. Improves password security and user productivity with the industry's most secure, efficient, and easy-to-deploy enterprise single sign-on solution. . Citrix Provisioning Server~ - for datacenter and for desktop systems. Provisioning Server for Datacenters uses streaming technology to deliver workloads on-demand to physical or virtual servers. Provisioning Server for Desktops streams operating systems and software on-demand to physical desktops. Centralized system provisioning reduces operating costs. and improves security, flexibility and reliability. . Citrix WANScaler'" - for branch and mobile user application delivery. Accelerates application performance over the WAN by 5 to 30x and deliver LA.N-like productivity for WAN-based applications. Test drive Crtrlx XenServer Expenence the srmplicity. cost-effectrverless and power of XenServer all your own servers. Download a 3u-day trral at www.citrlx.com/xenserver/try today. 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