RENEWAL OF SOFTWARE SUPPORT AGREEMENT (REVISED) (2)TRiTECH
SOFTWARE SYSTEMS
August 18, 2009
Clearwater Police Department
Attu. Capt. Don Hall
City of Clearwater
645 Pierce St.
Clearwater, FL. 33756
Renewal of Software Support Agreement (revised)
This letter is an important notice to renew your Software Support Agreement for your TriTech System, which
will expire on September 30, 2009. The renewal of the Software Support Agreement will allow you to
continue to take advantage of the software support and maintenance services provided by TriTech Software
Systems and allow you to receive upgrades to your TriTech System.
Please complete and sign this Support Renewal Agreement and return it to TriTech along with your payment
to assure uninterrupted software support and maintenance services coverage. Action on this Support Renewal
Agreement is time sensitive; services to support your system will not be provided if you have not paid your
Support Renewal Fee by the Expiration date of your Software Support Agreement.
TriTech Support Services Renewal Agreement Amendment
Client agrees to renew its Software Support Agreement , the terms of which are incorporated by reference
herein as though set forth in full, and according to the terms and conditions included herein. Except as
modified herein, all other terms and conditions of the Software Support Agreement shall remain in full force
and effect. With respect to the content herein, in the event of any conflict between this Software Support
Renewal Agreement Amendment and the Software Support Agreement, the terms of this Software Support
Renewal Agreement Amendment sha.11 contra]. This Support-Renewal-Agreement-Amendment and
applicable support fees must be signed, paid and returned by October 1 2009 to avoid any interruptions in
the software support and maintenance services provided by TriTech. Payment of $135,323.37 for this period
is due October 1, 2009.
Note: Escrow, ESRI and GDT Fees are calculated separately and added to your annual support fee.
Payment
For your convenience, we have enclosed an invoice for the full amount of the TriTech Support Services
Renewal Fees covering 12 month period, beginning October 1, 2009 - September 30, 2010..lf you have any
questions, please contact Diana Sliwicki or your Client Account Manager at 858-799-7000.
9860 Mesa Rim Road
San Diego, CA 92121
858.799.7000
FAX: 858.799.7010
www.tritech.com
The Support Renewal Agreement for TriTech Support Services is based upon the following
TriTech Software licenses:
Clearwater
Product Name ffi
° # of
Licenses Cost per
License Total
LicenseCost Support Term
10/1/09-9/30/10
Primary-Server SWLrMulti 1 3,000.00 3,000.00 670.43
Dispatcher/Call Taker User SWL [b] 15 10,000.00 150,000.00 33,521.40
Supervisor User SWL [b] 2 5,000.00 10,000.00 2,234.76
QA/Training Server SWL 1 10,000.00 10,000.00 2,234.76
Site License for TRU, Command Van QA Training Site License l 12,000.00 12,000.00 2,681.71
Hot-Standby Server SWL 1 10,000.00 10,000.00 2,234.76
Vis iNEt Browser Site License 1 25,000.00 25,000.00 5,586.90
Event Playback Module 1 7,500.00 7,500.00 1,676.07
NCICIFCIC Query User License 17 500.00 8,500.00 1,899.55
SOP Module 1 7,500.00 7,500.00 1,676.07
Quickest Path Unit Recommendation Module 1 25,000.00 25,000.00 5,586.90
Geofile Cross Reference
1
2,500.00
2,500,00
558.69
Snapshot Module 1 2,500.00 2,500.00 558.69
G1SLinkUtility License [b] 1 15,000.00 15,000.00 3,352.14
ANVALI Interface License 1 9,000.00 9,000.00 2,011.28
Master Timing Source Interface 1 0.00 0.00 0.00
NCIC/FCICInterface 1 50,000.00 50,000.00 11,173.80
Connection Fee (NC1C/FCIC,RMS, PCO Computor,DAVID,Coplink [c] 2 7,500.00 15,000.00 0.00
One way RMS Standard Incident Trans ferInterface [a] 1 15,000.00 15,000.00 0.00
CAD2CAD/CAD2AVL Inter face [c] 1 35,000.00 35,000.00 0.00
Interface Manager License 1 5,000.00 5,000.00 1,117.38
VisiNet Mobile Server 1 55,000.00 55,000.00 12,291.18
VisiNet Mobile Mapping Server 1 5,000.00 5,000.00 1,117.38
VisiNet Mobile to CAD Interface 1 0.00 0.00 0.00
VisiNet Mobile Base Client.License 210 500.00 105,000.00 23,464.98
VisiNet Mobile AVLLicense with mapping 210 300.00 63,000.00 14,078.99
Message Switch/NC[C Interface License 1 0.00 0.00 0.00
CustomMobile Enhancement (XMLAutomatic Download Header 1 5,250.00 51250.00 11173.25
Total Support Base Cost: 684,250.00
Total
NOTES:
[a] remove per client request
[b] ESRI Fees 17 User Licennes at $16.00 each
[b] ESRI Fees 1 GISLink @ $16.00 each
[c] Went live March 08 Support paid in last years renewal.
-=TotarStiippnrtKe?r?r'a1-lee:--- -I3?,035.37
ESRi Fees 288.00
Escrow Fee: 0.00
Ocher [sae Note]: 0.00
Adjusted Support Renewal Fee: 135,323.37
As a part of your support renewal, you will receive one (1) free conference admission to the Annual VisiCon
User's Conference. Travel and expenses are not included.
ACCE AND AGREED:
TRITECH SOFTWARE SYSTEMS
Signature Dona d J. Hall Blake Clark
CFO
Printed Name Donald J. Hall
Title Captain, Support Services
Commander
F,uclust 26, 2009
Date
CITY OF CLEARWATER, FLORIDA
Countersigned:
Frank V. Hibbard
Mayor-Commissioner
Approved as to form:
Z"l &AA
Robert urette
Assistant ity Attorney
CITY OF CLEARWATER, FLORIDA
By: '4-t && . ? • a.. --g-
William B. Horne II
City Manager
Attest:
C th EG oea
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Crk is
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