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AMENDMENT TO SERVICES AGREEMENTAMENDMENT TO SERVICES AGREEMENT This is an Amendment to the SERVICES AGREEMENT ("Agreement") by and between Northeast II, Inc., DBA: TC Specialties, a Pennsylvania corporation ("TC Specialties") with its principal place of business at 5610 West Sligh Avenue, Suite 100 Tampa, FL 33634, and the City of Clearwater, a municipal corporation of the State of Florida ("City"), having offices at 100 S. Myrtle Ave., Clearwater, FL 33756 that was made and entered into as of the 6th day of October, 2008. WHEREAS, the City of Clearwater has decided to no longer print utility bills using its own staff, equipment and materials; and WHEREAS, this Amendment modifies the current AGREEMENT to now provide for the printing of utility bills by TC Specialties; and WHERAS, it is both parties' intent that the modifications contained in Exhibit A and Exhibit B attached to this Amendment shall become effective September 7, 2009 and shall remain in effect through October 31, 2009. Now, therefore, in consideration of the promises and mutual covenants contained in this Amendment, the parties agree to the modifications contained herein in exhibits A and B: TC SPECIALTIES By: Name: cfm i 4),e 5S Title: S CITY OF CLEARWATER, FLORIDA By: /J ? -c.?. .--z William B. Horne II City Manager Attest: E. Goudeau N c? r I m IiZ qzi? Assistant City Attorney Exhibit A Services Exhibit A of the currently effective SERVICES AGREEMENT shall be modified to read as follows: 1. TC Specialties will print the City of Clearwater's regular utility bills, reminder notice bills, final bills and reminder final bills each day, five (5) days per week (Monday - Friday) excluding ten (10) City Holidays, upon receipt from the City of Clearwater of an electronic file transfer of the bill images contained in a portable document format (.pdf) or other electronic format that the City may elect to use. TC Specialties shall: a. Print bills on pre-printed bill stock or other City of Clearwater-approved, formatted stock. Bill stock shall be supplied by TC Specialties. b. Print bills in a manner that will allow the bills to be processed and postmarked and mailed the same day as printed. c. Prepare and tender daily an audit report that indicates the number of bills printed as well as an exception report that indicates the number of bills not printed, the reason for not printing and which identifies those bills that were not printed. 2. TC Specialties will fold and insert one regular utility bill, one insert (to be supplied by the City of Clearwater), and one preprinted return envelope (#9) into preprinted City of Clearwater envelope (#10). a. The TC Specialties shall supply the preprinted return envelope (#9) and the preprinted City of Clearwater envelope (#10). 3. TC Specialties will fold and insert reminder notice (no envelope or other inserts required) into preprinted City of Clearwater envelope (#10). a. TC Specialties will supply the preprinted City of Clearwater envelope (#10). 4. TC Specialties will fold and insert one reminder final bill or fire reinspection fee statement and one preprinted return envelope (#9) into preprinted City of Clearwater envelope (#10) or fold and insert one Direct Debit utility bill and one insert into preprinted City of Clearwater envelope (10). a. TC Specialties will supply the preprinted return envelope (#9) and the preprinted City of Clearwater envelope (#10). 5. TC Specialties will affix the proper postage, maximizing the most savings per piece, and seal the envelope. 6. TC Specialties will deliver to the Post Office on the same business day as printing and in time for same day mailing. 7. TC Specialties will pick-up pre-printed utility bill inserts fin-nished by the City at the end of each month for insertion with the following month's utility bills. 8. TC Specialties will use due diligence to prevent multiple bills from being inserted into one envelope and to prevent damage to and / or loss of bills or other types of errors. 9. If a Utility Bill or Notice is damaged in the course of processing, TC Specialties will reprint the damaged bill. 10. TC Specialties will notify the City of postage increases due to increased weight of additional inserts. Upon notification, The City will instruct TC Specialties how to proceed. 11. TC Specialties will be responsible for the pickup of City Department Mail five days per week (Monday - Friday) excluding ten (10) City Holidays between 1:30 PM and 2:00 PM from the: Municipal Services Building 100 S Myrtle Avenue Clearwater, FL 33756 12. TC Specialties will meter City Department Mail by weighing and applying correct postage. 13. TC Specialties will barcode and sort City of Clearwater Department Mail through Automated Sorting Systems. 14. All City Department Mail will be processed and delivered to the Postal Service on the same day as picked up to ensure same day mailing. 15. Postal Classification will be first class mail. 16. TC Specialties shall provide monthly invoices and reports by the fifth day of the following month. a. For utility bills, invoice shall include the number of utility bills, final notices and reminder final bills printed and mailed; the number of pieces processed at each postage rate; the total postage; the running balance of the postage escrow account to include the beginning monthly balance, amounts received into escrow, amounts used, and the month ending balance; and the total fees charged by the vendor. The vendor will generate and maintain records on a daily basis that support the totals contained in the monthly invoice. Such records shall be made available to the City upon request. b. For City departmental mail, invoice shall include the number of pieces processed at each postage rate; the total postage; the running balance of the postage escrow account to include the beginning monthly balance, amounts received into escrow, amounts used, and the month ending balance; and the total fees charged by the vendor. The vendor will generate and maintain records on a daily basis that support the totals contained in the monthly invoice. Such records shall be made available to the City upon request. c. For City departmental mail, the monthly report shall include: postage usage by department code, number of pieces sent by each department, the total postage charged to each department, and the total vendor fees charged to each department. d. Payment will be made in accordance with the Florida Prompt Payment Act. Exhibit B Prices Exhibit B of the currently effective SERVICES AGREEMENT is modified as follows: Service Fee: TC Services agrees to print, process and mail City of Clearwater Utility Bills at a per piece price of $0.10822 per item plus applicable postage. TC Services agrees to weigh, meter and sort the daily City Department Mail at a per piece price of $0.0295. TC Services agrees to pick-up daily City Department mail at a price of $4.00 each day.