RENEWAL OF SOFTWARE SUPPORT AGREEMENT (REVISED)TRiTECH
SOFTWARE SYSTEMS
February 5, 2009
Clearwater Police Department
City of Clearwater
Attn. DC Bill Baird
645 Pierce St.
Clearwater, FL. 33756
Renewal of Software Support Agreement (revised)
This letter is an important notice to renew your Software Support Agreement for your TriTech System, which
expired on November 30, 2008. The renewal of the Software Support Agreement will allow you to continue to
take advantage of the software support and maintenance services provided by TriTech Software Systems and
allow you to receive upgrades to your TriTech System.
Please complete and sign this Support Renewal Agreement and return it to TriTech along with your payment
to assure uninterrupted software support and maintenance services coverage. Action on this Support Renewal
Agreement is time sensitive; services to support your system will not be provided if you have not paid your
Support Renewal Fee by the Expiration date of your Software Support Agreement.
TriTech Support Services Renewal Agreement Amendment
Client agrees to renew its Software Support Agreement, the terms of which are incorporated by reference
herein as though set forth in full, and according to the terms and conditions included herein. Except as
modified herein, all other terms and conditions of the Software Support Agreement shall remain in full force
and effect. With respect to the content herein, in the event of any conflict between this Software Support
Renewal Agreement Amendment and the Software Support Agreement, the terms of this Software Support
Renewal Agreement Amendment shall control. This Support Renewal Agreement Amendment and
applicable support fees must be signed, paid and returned by February 20, 2009 to avoid any interruptions
in the software support and maintenance services provided by TriTech. Payment of $131,358.33 for this
period is due February 20, 2009.
Note: Escrow, ESRI and GDT Fees are calculated separately and added to your annual support fee.
Payment
For your convenience, we have enclosed an invoice for the full amount of the TriTech Support Services
Renewal Fees covering 10 month period to coinside with the fiscal year, beginning December 1, 2008-
September 30, 2009. If you have any questions, please contact Diana Sliwicki or your Client Account Manager
at 858-799-7000.
9860 Mesa Rim Road
San Diego, CA 92121
858.799.7000
FAX: 050.799.7010
www.tritech.com
The Support Renewal Agreement for TriTech Support Services is based upon the following
TriTech Software licenses:
Clearwater
10 month term to coinside with the Fiscal year
Support Term
I
# of Gost per Total
P?ndnrf Namn Licenses Lic ensc LicenseGost 12/1/08.-9/30/09
Primary-Server SWL-Multi 1 3,000.00 3,000.00 550.00
Dispatcher/Cal I Taker User SWI, 15 10,000.00 150,000.00 27,500.00
Supervisor User SWL 2 5,000.00 10,000.00 1,833.33
QAtFraining Server SWL 1 10,000.00 10,000.00 1,833.33
Site License for TRU, Command Van QA Training Site License 1 12,000.00 12,000.00 2,200.00
Hot-Standby Server SWL 1 10,000.00 10,000.00 1,833.33
VisiNEt Browser Site License 1 25,000.00 25,000.00 4,583.33
Data Archive Server License 1 18,500.00 18,500.00 3,391.67
Event Playback Module 1 7,500.00 7,500.00 1,375.00
NCIC/FCIC Query User License 17 500.00 8,500.00 1,558.33
SOP Module 1 7,500.00 7,500.00 1,375.00
Quickest Path Unit Recommendation Module 1 25,000.00 25,000.00 4,583.33
Geofile Cross Reference 1 2,500.00 2,500.00 458.33
Snapshot Module 1 2,500.00 2,500.00 458.33
Protocol Caller Instruction Module 1 7,500.00 7,500.00 1,375.00
Protocol Caller Instruction Module -1 7,500.00 (7,500.00) (1,375.00)
A]ertline 1 15,000.00 15,000.00 2,750.00
GISLink Utility License 1 15,000.00 15,000.00 2,750.00
ANYALI Interface License 1 9,000.00 9,000.00 1,650.00
Master Timing Source Interface 1 0.00 0.00 0.00
NCIC/FCIC Interface 1 50,000.00 50,000.00 9,166.67
Connection Fee (NCIC/FCIC,RMS, PCO Computor,DAVID,Coplink 7 7,500.00 52,500.00 9,625.00
One way RMS Standard Incident Transfer Interface 1 15,000.00 15,000.00 2,750.00
CAD2CAD/CAD2AVL Interface 1 35,000.00 35,000.00 6,416.67
Interface Manager License 1 5,000.00 5,000.00 916.67
VisiNet Mobile Server 1 55,000.00 55,000.00 10,083.33
VisiNet Mobile Mapping Server 1 5,000.00 5,000.00 916.67
VisiNet Mobile to CAD Interface 1 0.00 0.00 0.00
VisiNet Mobile Base Client License 210 500.00 105,000.00 19,250.00
VisiNet Mobile AV L License with mapping 210 300.00 63,000.00 11,550.00
Message Switch/NCIC Interface License 1 0.00 0.00 0.00
Custom Mobile Enhancement (XML Automatic Download Header 1 5,250.00 5,250.00 0.00
Total Support Base Cost: 721,750.00
Total Licens e Renewal Fee: 131,358.33
GDT Fee [11: 0.00
Escrow Fee: 0.00
Other [see Nom]: 0.00
Total Adjusted License Renewal Fee: 131,358.33
NOTES:
10 month term to coinside with the fiscal year
As a part of your support renewal, you will receive one (1) free conference admission to the Annual VisiCon
User's Conference. Travel and expenses are not included.
ACCEPT AGREED:
Y
Signature Donal Hall
6d WAG-d 14 A? L(_
Printed Name Donald Hall
Support Services Commander
Title Captain, Support
Services Commander
June 15, 2009
Date
TRITECH SOFTWARE SYSTEMS
Blake Clark
CFO
Countersigned: CITY OF CLEARWATER, FLORIDA
GCY.cwL'
l/- By: 12,
rank V. Hibbard William B. Horne II
Mayor City Manager
Approved as to form:
Robert J. S r tte
Assistant Ci Attorney
Attest:
Cy Atia E. Goudeau
Cit lerk
i
TFtITECH
5C'f WARE SYSTEMS
Post Ofte Box 5871392
Dallas, TX 75287-1392
(858) 7'99-70011
Bill To:
Clearwater Police Department
City of Clearwater
P.O. Box 4748
Clearwater FL 33758
A VOICE
2/5/2009
Ship To: PAGE: 1
Clearwater Police Department
City of Clearwater
P.O. Box 4748
Clearwater FL 33758
17040
••r • r
eman
JTEM NUMBER
®??` •1 r
1 4300-60 Customer Support - 12/1/08-9/30/09 Ea $0.00 $131,358.33 $131,358.33
10 month term requested by client to coinside
with their Fiscal Year
PLEASE NOTE REMIT TO ADDRESS CHANGE
TriTech Software Systems
Post Office Box # 671392
Dallas, TX 75267-1392
Subtotal $131,358.33
Tax $0.00
Freight $0.00
YWai G?c Total $131,35$.33