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MANAGEMENT OPERATION AND MAINTENANCE PERFORMANCE AUDIT REPORT EXECUTIVE SUMMARY Background The United States Enviromnental Protection Agency, Region 4 (EP A), which includes Florida, is requiring that cities and counties implement a Management, Operation, and Maintenance (MOM) Program. This program is new, and EPA has identified watersheds that have been categorized as having water quality problems. EP A has determined that the Tampa Bay Estuary watershed in which the City of Clearwater facilities are located meets these conditions. As stated in a letter to the City of Cleanvater, the City has been selected to implement a MOM program. The ultimate goal of the the MOM Program is to eliminate Sanitary Sewer Overflows from the collection system. The EP A invited the City to perform a self-evaluation in lieu ofEP A . conducting the audit, and the City expressed interest in performing the self-evaluation in a letter response to EP A dated November 18, 1998. The City met with EP A officials in late February 1999, and agreed to provide the self-audit report to EP A by October 1, 1999. Method The City of Clearwater contracted with Tampa Bay Engineering, Inc. (TBE) to perform the self- audit of the wastewater collection system along with the Sanitary Sewer Evaluation Survey. Management, operation, and maintenance of the collection system is performed by the Wastewater Collection Division of the Public Utilities Department which is in turn a part of the Public Works Administration. The Water Pollution Control Division of the Public Utilities Department provides treatment and disposal of the collected wastewater, and the Engineering Department provides engineering and construction inspection support for the Wastewater Collection Division. The self-audit examined each of these departments and divisions with respect to their operations that relate to the sanitary sewer system. The audit was conducted by interviewing key personnel, examining documentation, reviewing financial records, and utilizing field information TBE has obtained from its ongoing evaluation of the sanitary sewer system. Based on the audit, a number of recommendations and other considerations were developed, as listed below. These recommendations may be modified by the conclusions and recommendations of the on-going sewer system evaluation survey. Recommendations A. Evaluate funding to implement recommendations resulting from the Sewer System Evaluation Project currently in progress for fiscal year 2000/2001. .. B. Develop a Standard Operating Procedures manual for wastewater collection by the end of 2001. C. Develop and implement a more structured pump station routine monitoring and maintenance schedule such that all pump stations are visited and maintained on a regular (weekly) basis. This may require additional personnel or restructuring the work Tamoa Bav Eol!ioeerio2. Ioe. J:\DOC\OOOI3\1lOO1302J.OIIMOM Repan\nle.JlIl" IV September 1999 distribution of existing personnel by end of 2000. D. Implement the first year of the 5-year cleaning plan developed in July 1999, and then follow the SSES cleaning plan by the end of2000. E. Develop and implement a system to track sewer cleaning and maintenance. This system could be integrated into the GIS database currently being prepared under the Sewer System Evaluation Project and which will be available to the City by the end of 2000. F. Standardize pump station construction details and develop a pump standardization plan. Bring pump stations up to current standards by the end of 2009. G. Put all significant pump stations on SCADA by the end of2005. H. Implement a customer complaint log by the end of2000. I. Evaluate corrosion on concrete pipes by the end of 2002. J. Document technical and skills training programs as required by Standard Operating Procedures Manual by the end of 2004. K. Implement a grease ordinance by the end of 200 1. Other Considerations L. Consider designating one or more individuals to become knowledgeable in and be responsible for the sewer system hydraulic model which is currently being developed. This model will be a powerful tool for evaluating system modifications, determining the impact of potential changes, or additional flows, and other uses. M. Consider discontinuing vaporooting until SSES is complete. Consider only use in conjunction with sewer sealing or sewer lining. N. Consider developing historical background water quality parameters during significant storm events. Tampa Bav EOl!loeeriol!. loCo J:\D0C\00083\0008302J.OIIMOM Repon\TIllc.Jlll'C v September 1999 . . . CITY OF CLEARWATER POST OFFICE Box 4748, CLEARWATER, FLORIDA 33758-4748 September 24, 1999 United States Environmental Protection Agency Region 4 Atlanta Federal Center 61 Forsyth Street Atlanta, Georgia 30303-8960 Attn: Robert F. McGhee, Director Water Management Division RE: Self Audit/Self Disclosure Program Dear Mr. McGhee: Attached, herewith, please find a copy of the City of Clearwater's Wastewater Collection System "Management, Operation, and Maintenance Performance Audit Report" for fiscal year 1998/1999. This report contains significant information about Clearwater's wastewater collection system, and is intended to be an overview of the yearly activities relating to the system. Please contact me at (727) 462-6588 if additional information regarding this report is required. Sincerely, I~j~ Kevin J. Becotte, P.E. Public Utilities Director ONE em. ONE FtmJRE. (j "EQUAL EMPlDYMENT AND AFI'IRMA11VE AcnON EMPlDYER" . ~ Qearwater - o One City. One Future. Wastewater Collection System . Management, Operation and Maintenance Performance Audit Report Fiscal Year 1998/1999 Prepared by ~ TAMPA BAY ENGINEERING, 'NC. A TBE GROUP COMl'ANY September 1999 . Tampa Bav En2ineerin2. Inc. J:\DOCIOOO83\OOO83021.01 \MOM ReportlTItle.pge September 1999 . . ACKNOWLEDGMENTS This project has been a team effort and TBE gratefully acknowledges the support and cooperation received from the following staff: Tampa Bay En2ineerin2, Inc. J:\DOC\OOO83\OOO83021.0 IIMOM RcponlTitlc:pge September 1999 . . . U. S. EPA Region 4 POTW Management, Operations, and Maintenance Programs Project Self-Audit/Self-disclosure Report Certification for City of Clearwater, Florida I certify under penalty of law: (1) that I have personally examined and am familiar with the information submitted with regard to the MOM Programs Project Self-Audit/Self-Disclosure Report and all documents submitted therewith; (2) that to the best of my knowledge and belief, and based on my inquiry of those individuals immediately responsible for obtaining the information, the submitted information is true, accurate and complete; (3) that the documents(s) submitted to U. S. EPA Region 4 on are complete and authentic, unless otherwise indicated; and, ~/L 7/95 (date) (4) that the principle executive officer ofthe municipality has been notified ofthe Report's conclusions. I am aware that there are significant penalties for submitting false information, including the possiblity of fine or imprisonment. ~.f~ Kevin J. Bec6tte, PE (name) Public Works Director. City of Clearwater. Florida (title) :7/02 3/ C;Cj (date) Tampa Bav Enl!:ineerinl!:. Inc. J:\DOCl00083100083021.0IIMOM ReportlTitle.pge September 23, 1999 (11 :48AM) ii . City of Clearwater, Florida POTW Management, Operations, and Maintenance Programs Project Self-Audit/Self-Disclosure Report Certification I certify under penalty of law: (1) that I have personally examined and am familiar with the information submitted with regard to the MOM Programs Project Self-Audit/Self-Disclosure Report and all documents submitted therewith; (2) that to the best of my knowledge and belief, and based on my inquiry ofthose individuals immediately responsible for obtaining the information, the submitted information is true, accurate and complete; (3) that the document(s) submitted to the City of Clearwater, Florida, on '1 /.l7 /9 '; I ! _ (date) are complete and authentic, unless otherwise indicated; and, (4) that the principle executive officer ofthe municipality has been notified of the Report's conclusions. . - - ~ . I am aware that there are significant penalties for submitting false information, including . the possibility of fine or imprisonment. ,~<h L (name) .- -..., - _. ~"--...: Robert G. Brown, PE SeniOr Vice President/Tampa Bay Engineering. Inc. (titlelfirm) 9!2?!97 / (date) . Tampa Bav Enl!ineerinl!. Inc. J:\DOCl00083\00083021.01IMOM Report\Title.pge September 1999 iii . . . EXECUTIVE SUMMARY Background The United States Environmental Protection Agency, Region 4 (EP A), which includes Florida, is requiring that cities and counties implement a Management, Operation, and Maintenance (MOM) Program. This program is new, and EP A has identified watersheds that have been categorized as having water quality problems. EP A has determined that the Tampa Bay Estuary watershed in which the City of Clearwater facilities are located meets these conditions. As stated ina letter to the City of Clearwater, the City has been selected to implement a MOM program. The ultimate goal of the the MOM Program is to eliminate Sanitary Sewer Overflows from the collection system. The EP A invited the City to perform a self-evaluation in lieu of EP A conducting the audit, and the City expressed interest in performing the self-evaluation in a letter response to EP A dated November 18, 1998. The City met with EP A officials in late February 1999, and agreed to provide the self-audit report to EPA by October 1, 1999. Method The City of Clearwater contracted with Tampa Bay Engineering, Inc. (TBE) to perform the self- audit of the wastewater collection system along with the Sanitary Sewer Evaluation Survey. Management, operation, and maintenance ofthe collection system is performed by the Wastewater Collection Division of the Public Utilities Department which is in turn a part of the Public Works Administration. The Water Pollution Control Division of the Public Utilities Department provides treatment and disposal of the collected wastewater, and the Engineering Department provides engineering and construction inspection support for the Wastewater Collection Division. The self-audit examined each of these departments and divisions with respect to their operations that relate to the sanitary sewer system. The audit was conducted by interviewing key personnel, examining documentation, reviewing financial records, and utilizing field information TBE has obtained from its ongoing evaluation of the sanitary sewer system. Based on the audit, a number of recommendations and other considerations were developed, as listed below. These recommendations may be modified by the conclusions and recommendations of the on-going sewer system evaluation survey. Recommendations A. Evaluate funding to implement recommendations resulting from the Sewer System Evaluation Proj ect currently in progress for fiscal year 2000/2001. B. Develop a Standard Operating Procedures manual for wastewater collection by the end of 2001. C. Develop and implement a more structured pump station routine monitoring and maintenance schedule such that all pump stations are visited and maintained on a regular (weekly) basis. This may require additional personnel or restructuring the work Tampa Bav En2ineerin2. Inc. J:\DOC\OOO83100083021.01IMOM ReporllTitlc.pgc IV September 1999 . . . distribution of existing personnel by end of2000. D. hnplement the first year of the 5-year cleaning plan developed in July 1999, and then follow the SSES cleaning plan by the end of2000. E. Develop and implement a system to track sewer cleaning and maintenance. This system could be integrated into the GIS database currently being prepared under the Sewer System Evaluation Project and which will be available to the City by the end of2000. F. Standardize pump station construction details and develop a pump standardization plan. Bring pump stations up to current standards by the end of 2009. G. Put all significant pump stations on SCADA by the end of2005. H. hnplement a customer complaint log by the end of 2000. I. Evaluate corrosion on concrete pipes by the end of2002. J. Document technical and skills training programs as required by Standard Operating Procedures Manual by the end of 2004. K. hnplement a grease ordinance by the end of 200 1. Other Considerations L. Consider designating one or more individuals to become knowledgeable in and be responsible for the sewer system hydraulic model which is currently being developed. This model will be a powerful tool for evaluating system modifications, determining the impact of potential changes, or additional flows, and other uses. M. Consider discontinuing vaporooting until SSES is complete. Consider only use in conjunction with sewer sealing or sewer lining. N. Consider developing historical background water quality parameters during significant storm events. Tamoa Bav En2ineerin2. Ine. J:1DOC\OOO83\00083021.0 I IMOM Report\Title.pgc v September 1999 . . Table of Contents Section Page ACKNOWLEDGEMENTS .................................................... I USEPA REGION 4, POTW MOM PROGRAMS PROJECT SELF-AUDIT/SELF DISCLOSURE REPORT CERTIFICATION .................................... ii CITY OF CLEARWATER POTW MOM PROGRAMS PROJECT SELF-AUDIT/SELF DISCLOSURE REPORT CERTIFICATION .................................... iii EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. iv 1. FISCAL YEAR 199811999 SYSTEM MANAGEMENT, OPERATION AND MAINTENANCE PERFORMANCE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 A. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 B. Water Pollution Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 C. Collection and Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 D. Sanitary Sewer Overflows (SSO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. FISCAL YEAR 1998/1999 MANAGEMENT PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION ........................................ 7 A. Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . 7 1. Organization of Public Works Administration ..................... 7 2. Organization of Public Utilities Department. . . . . . . . . . . . . . . . . . . . . . . 7 B. Training Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1. Technical Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2. Safety Training ............................................ 12 C. Information Management Systems ................................... 13 D. Engineering and Construction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1. Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2. Goals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 3. System Mapping and Record Drawings ..........................14 4. Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 5. Construction and Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 6. Sanitary Sewer Projects Completed by Fiscal Year. . . . . . . . . . . . . . . . . 16 7. Sewer System Evaluation Survey Program. . . . . . . . . . . . . . . . . . . . . . . 16 8. Mapping and GIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 E. Corrosion Control ................................................ 17 F. Sanitary Sewer Overflow (SSO) Reporting and Notification Program . . . . . . . . 17 G. Financing and Cost Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 1. Annual Budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 . Tampa Bay En2ineerin2, Inc. ~ J:1DOC\00083\OOO8302 1.0 I IMOM ReportIReport.rmt VI September 1999 . H. 2. Funding Sources and User Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Equipment and Tools Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 1. Spare Parts .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2. Equipment and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3. Inventory and Asset Control ..................................21 4. Annual Budget ............................................ 21 Customer Service Program ......................................... 21 Legal Program ................................................... 22 1. Ordinances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 2. Interlocal Agreements ....................................... 23 3. Pretreatment Legal Support Program. . . . . . . . . . . . . . . . . . . . . . . . . . . .23 4. No-Dig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 5. Grease Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Water Quality Monitoring .......................................... 25 1. Environmental Monitoring Program ............................ 25 I. J. K. 3. FISCAL YEAR 1998/1999 OPERATION PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION ....................................... 27 A. Pump Station Operation Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 1. Routine Operation ..........................................27 2. Emergency Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Pretreatment Program .............................................27 1. Industrial User Permitting Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 2. Inspection and Sampling Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3. Enforcement Program .......................................28 Corrosion Control ................................................ 28 Grease Trap Inspection and Enforcement Program . . . . . . . . . . . . . . . . . . . . . . . 28 1. Grease Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Service Connection Program ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Flow Monitoring Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 No Dig Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 B. . C. D. E. F. G. 4. FISCAL YEAR 1998/1999 MAINTENANCE PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION . . . . . . . . . . . . . . . . . . . .. 30 A. Preventative Maintenance .......................................... 30 1. Pump Stations ............................................. 30 2. Performance Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 3. FY 1998/1999 Performance . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 31 B. Sanitary Sewer Maintenance ........................................ 31 1. Sanitary Sewer Cleaning ..................................... 31 2. Work Tracking . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .. . . . . . . 32 3. Performance Measures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 4. FY 1998/1999 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 . Tampa Bay En2ineerin2, Inc. Vll J:1DOCIOOO831OOO83021.01 \MOM RcportIReport.mst September 1999 . . . 5. 6. 7. Advanced Wastewater Treatment Facility Maintenance. . . . . . . . . . . . . 33 Emergency Maintenance ..................................... 33 Maintenance of Right-of-Way and Easements ....................33 5. RECOMMENDATIONS and OTHER CONSIDERATIONS ................. 35 Tampa Bay En~ineerin~, Inc. Vlll September 1999 J:1DOCIOOO831OOO83021.0 I IMOM ReponIReport.mst . . . List of Figures Figure Page 1 ........................................................................... 2 2 ........................................................................... 8 3 ........................................................................... 9 4 . .... .. ... . . . .. .. . . . .. . . .. .. .. . . . . . . . . . . . ... . . . .. . . ... .. . . .. . . . .. . . . . .. .. 10 5 ......................................................................... 11 Tampa Bav En2ineerin2. Ine. J:IDOC\OOO83\OOO83021.01IMOM ReportITitle.pge IX September 1999 . . . List of Tables Table Page 1 ........................................................................... 4 2 ........................................................................... 5 Tampa Bav Enl!:ineerinl!:. Inc. J:\DOCIOOO831OOO83021.01IMOM ReponlTitle.pge x September 1999 . . . Section 1 FISCAL YEAR 1998/1999 SYSTEM MANAGEMENT, OPERATION AND MAINTENANCE PERFORMANCE SUMMARY A. Description The City's wastewater system consists of approximately 388 miles of gravity sewer and force main piping, 8,50OI manholes, 75 pumping stations (of which 17 are minor package type facilities which serve parks, single buildings and some City facilities) and 3 advanced wastewater treatment facilities (A WTF). The City's Advanced Wastewater Treatment Facilities and associated sanitary sewer service areas are shown on Figure 1. B. Water Pollution Control The Water Pollution Control Division (WPC) is primarily responsible for the operation and maintenance of the City's three A WTFs. These facilities are: Name Permitted Capacity Marshall Street A WTF Northeast A WTF East A WTF 10.0 MGD 13.5 MGD 5.0 MGD The WPC Division is incorporated into the City's Public Utilities Department. The wastewater plant operations superintendent is Ken Gilmore, and the laboratory and pretreatment program superintendent is Doreen Spano. Both of these individuals report to the Assistant Public Utilities Director, Joe Reckenwald. The wastewater treatment facilities' discharge is regulated by permits from both the Florida Department of Environmental Protection (FDEP) and the US Environmental Protection Agency (USEP A). The City of Clearwater applied for renewal of all expired permits prior to their expiration date, but to date the permits have not been renewed by FDEP. In the meantime, the plants continue to operate under the conditions of the expired permits. . Marshall St. Advanced Wastewater Treatment Facility: NPDES permit No. FL0021857, effective January 1, 1994. This permit expired September 30, 1998. FDEP permit No. D052-186576, issued October 3, 1991, modified October 13, 1993. This permit expired October 3, 1996. . Clearwater East Advanced Wastewater Treatment Facility: NPDES permit No. FL0021865, issued September 28, 1993 (also applies to the Northeast Wastewater Facility. FDEP permit No. D052-198883, issued October 11, 1991, modified May 6, 1993, and February 18, 1994. This permit expired October 11, 1996. Tampa Bay En2ineerin2, Inc. J:\DOC\OOO83\00083021.0IIMOM ReportIReport.mst 1 September 1999 + I I Figure 1 City of Clearwater Advanced Wastewater Treatment Facility Locations and Sanitary Sewer Service Areas Legend . Advanced Wastewater Treatment Facility (AWTF) ,..... Sanitary Sewer ...... Service Area Roadway I77A Area not Served (LL.l by City of Clearwater ~Clearwater -~ o~ One City. One Future. 2000 2000 4000 Feet rAY':::'==:: 1M: 2 . . . . Northeast Advanced Wastewater Treatment Facility: NPDES permit and FDEP . permit are now combined with Clearwater East permit. · Residuals Management: USEP A sludge permit No. FLL021857, effective January 1,1994, expired September 30, 1998. FDEP Permit No. FLAOI6271, issued January 26, 1998, expires January 25, 2003. Biosolids from all three plants are disposed under these permits. Table 1 shows a performance summary of the advanced wastewater treatment facilities for the current fiscal year (1998/1999). C. Collection and Transmission The Wastewater Collection Division provides for the collection and transmission of wastewater through the City's underground sewer mains and pumping stations. The Wastewater Collection Division is headed by Dave Sickler, Wastewater Collection Superintendent. The division is subdivided into two groups; Sanitary Sewers headed by Tim Charles and Thomas Bums, and Motor Shop/Pump Stations headed by David Harding and Doug Stocker. As their names imply, the Sanitary Sewer group is responsible for operation and maintenance of the gravity collection and transmission system, as well as all force mains, and the Motor/Pump Station group is responsible for pump station operation and maintenance, as well as for maintenance of all motors within the Public Utilities Department. The Wastewater Collection Division responds to all reports of stoppages in the sanitary sewer system. If the stoppage is located in the City's sewer, it is cleaned by the City personnel. Ifthe stoppage is located in the customer's lines, the customer is advised and is responsible forresolving the stoppage. The Division logs all stoppages and produces a report each month documenting location, cause, and responsibility. Additionally, the City has produced a leaflet, which is given to homeowner's, which explains the City's and the homeowner's respective responsibilities with respect to sewer stoppages. Table 2 lists a performance summary of customer complaints (stoppages) for the current fiscal year (1998/1999). D. Sanitary Sewer Overflows (SSO) Until recently, no consistent log was kept of sanitary sewer overflows. This has recently been implemented and a file is kept with reports on all SSOs, documenting the location, date, apparent cause, estimated quantity, and other pertinent information. The City has developed a wastewater system plan and overflow response procedure and a Sewage Discharge Report which are used whenever an SSO occurs. In fiscal year 1998/1999, there have been three documented SSOs. The first occurred on July 4th at Pump Station 11 and was caused by malfunction of the electronic control system. This Tampa Bay En2ineerin2, Inc. J:\DOC\OOO831OOD83021.0 (IMOM ReponIReport.mst 3 September 1999 (. . . Table 1 Advanced Wastewater Treatment Facility Performance Summaries Oet-98 Nov-98 Dee-98 Jan-99 Feb-99 Mar-99 Apr-99 May-99 Jun-99 Jul-99 Aua-99 NPDES Permit Violations Marshall Street AWTF 2 0 1 1 0 1 1 0 0 0 0 EasUNortheastAWTF 0 0 0 2 2 1 0 0 0 0 0 Monthlv Averaae Influent BOD (MG/L) Marshall Street AWTF Max 693 328 396 487 546 348 614 400 268 185 215 Min 150 60 84 140 155 138 118 128 119 89 66 Ava 230 189 195 194 272 214 236 183 178 146 141 Northeast AWTF Max 412 476 357 272 555 403 319 355 .408 222 246 Min 201 83 91 163 144 138 121 154 146 121 103 Ava 285 264 195 209 284 224 218 219 217 180 167 East AWTF Max 218 324 442 289 300 341 274 246 280 219 199 Min 141 67 97 120 138 99 118 135 122 95 57 Ava 182 184 180 188 220 194 186 168 173 143 117 Monthly Averaae Flows (MGD) Marshall Street AWTF Max 7.6 7.3 7.2 7.1 7.2 7.7 7.4 7.3 9.1 9.3 10.2 Min 6.5 6.4 6.1 5.9 6.4 5.9 6.6 6.6 6.2 7.2 6.9 Ava 7 6.8 6.5 6.7 7.1 7.2 7 6.9 7.4 8.1 8.2 Northeast AWTF Max 6.3 8.3 5.1 8.6 6.9 7.2 7.8 6.7 9 8.4 10.1 Min 3.9 3.6 3.2 3.5 5.2 4.8 3.9 3.7 4.4 5.7 5.8 Ava 4.8 4.9 4.3 4.9 6 5.9 5.5 5.3 6.2 7.2 7 East AWTF Max 2.9 3 3.2 3.3 2.8 3.6 2.8 2.6 3.4 3.5 4.1 Min 2.5 2.5 2.4 2.2 2.6 2.6 2.5 2.3 2 2.6 2.6 Ava 2.7 2.7 2.6 2.8 2.7 2.7 2.6 2.4 2.6 3 3 00083-021-01/MOM Report.xls 4 9/27/1999 '. . . Table 2 Customer Complaints by Month Fiscal Year 1998/1999 Target FY 98/99 Oct-98 Nov-98 Dec-98 Jan-99 Feb-99 Mar-99 Apr-99 May-99 Jun-99 Jul-99 YTD Total # of Sewer Stoppages N/A N/A 21 19 16 18 18 19 16 127 City Responsibility Less than 95 12 8 13 17 11 12 7 8 12 10 110 Customer Responsibility N/A N/A N/A 4 8 4 11 10 7 6 50 Cause 0 Roots Less than 11 N/A N/A N/A 3 2 1 2 1 1 1 11 Grease N/A N/A N/A 11 7 10 5 7 6 7 53 Sand N/A N/A N/A 0 0 0 0 0 0 0 0 Other N/A N/A N/A 7 10 5 11 10 12 8 63 N/A = Not Available 00083-021-01/MOM Report.xls 5 9/27/1999 . . . malfunction resulted in about 50 gallons being discharged. The second occurred on July 9th. It was caused by a ruptured force main and discharged an estimated volume of 4,000 gallons. The third occurred on August 23rd and was caused by a control system malfunction at Pump Station 20. This event resulted in an estimated 2,000 gallons being released. In each case, crews responded promptly to the overflows and corrected the situation as quickly as possible. Tampa Bay En2ineerin2, Ine. J:\DOC\OOO831OOO83021.011MOM IleportIReport.mst 6 September 1999 . . . Section 2 FISCAL YEAR 1998/1999 MANAGEMENT PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION A. Organization The overall City organization is shown on Figure 2. 1. Organization of Public Works Administration The organization chart for the Public Works Administration is shown on Figure 3. The current Public Works Administrator is Richard Baier. There are three main departments within the Public Works Administration: Engineering, headed by Mahshid Arasteh, Public Utilities, headed by Kevin Becotte, and Transportation and Drainage, headed by Gary Johnson. The two departments which have direct or indirect responsibility for installation, operation, and maintenance of the sanitary sewer system are the Engineering Department and the Public Utilities Department. In addition, the Construction Division of the Transportation and Drainage Department assists in monitoring construction projects which would include sanitary sewer facilities construction. 2. Organization of Public Utilities Department The Public Utilities Department, headed by Kevin Becotte, has primary responsibility for the collection, treatment, and disposal ofwastewater. As shown on Figure 3, the Public Utilities Department consists of four divisions: Water Pollution Control, which has primary responsibility for operation and maintenance of the City's three wastewater treatment facilities; industrial pre-treatment program and laboratories; Wastewater Collection, which has primary responsibility for operation and maintenance of the wastewater collection system, including pump stations and force mains, as well as maintenance of all motors within the City; and Water, which has primary responsibility for supply and distribution of potable, as well as reclaimed water. The orgaizationchart for the Water Pollution Control Division is shown on Figure 4, and the organization chart for the Wastewater Collection Division is shown on Figure 5. B. Training Programs 1. Technical Training The Public Utilities Department relies on mentoring and cross training for their Technical Training Program. All new employees are assigned to work with an experienced person who provides on-the-job training for the particular position. In Tampa Bay En~ineerin~, Inc. J:\DOC\OOO83\OOO83021.0 1 IMOM ReportlReport.mst 7 September 1999 ~ ~ u ~. z 8 ..~ ~ ~ ~ ~ ~ ~ ~ ~ ~ u ~ o ~ ~ i ~c N . .. :s m .- I&. >..~ G~ E<::c o E: -en <0.. z o en en - :e :e o o ~ u ... ~:Q t:l:. QI .<:: .~~ ~u Q1:<f) Q:: ..~ .. ,~ -c.ll(; ..It: ii... 0'" Q.:i C.D -c en c'S, GlI.D i5:Hc o::~ W3J "Q;l <(0 ZQ:: ~.""" ..1IJ :.~ ~.~ o ~ <:: ~~..5l ~.o<:: ~.u~ ~t!~ ~.<::..... G).s ..Q1 :tii...el :~.ll(;:c =~.. .:'; c. ... .-... :=. ... . 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BARBARA TAGGART Cust Service Rep TlMCHARLES PS Supervisor II THOMAS BURNS PS Supervisor I PHILUP A TEW PS Technician III ROBERT SCHNEIDER PS Technician III RANDALL BRlIT PS Technician III BREIT GARDNER PS Technician III HILLIARD SANDERS PS Technician 11 EDDIE BLACKSHEAR PS Technician II RENCE WYNN PS Technician II RICHARD BUNTON PS Technician II STEVE MART DALE PS Technician 11 MI PS Technician II DERI BLUNT PS Technician II I E RGE PS Technician II ANDY BLAUVELT PS Technician II H RT PS Techniciari I ERIC JENKINS PS Technician I ROSE TILLA PS Technician I Wastewater Collection Organizational Chart 1346 KEVIN BECOITE PUBLIC UTILITIES DIRECTOR DAVE SICKLER W ASTEW A TER COLLEcnON SUPERINTENDENT DAVID HARDING UliI Mech Supv. II STOCKER Util Mech Supv I KE T R Electro-Mech Tech GARY COFFEY Electro-Mech Tech HARLES WILLIAMSON Electro-Mech Tech SCOTI BENNETI Electro-Mech Tech DAVID NARDIN Electro-Mech Tech PETER BACH Electro-Mech Tech MIKE SALOPEK Util Mechanic LEN ALTOMARE Util Mechanic JAM C ON Util-Mechanic MIKE HARRINGTON Mechanic Fabricator 1346 (35 Emp) 11 Figure 5 PETER WERBSTEIN PS Supervisor I . . . the Sanitary Sewer Group crews are shifted every six months so that all employees are cross trained for the various jobs. It is the responsibility ofthe crew foreman to provide training for members of his crew as needed. Turnover in the department is low and minimal training is required. No Sanitary Sewer overflows have been attributed to the lack of trained personnel. The training program appears to be satisfactory. No customer complaints have been caused by improper training. 2. Safety Training The safety program for the Public Utilities Department, including the Wastewater Collection Division, is run by the safety coordinator for the Public Utilities Department, Cathy Borden. Policies and Procedures Manuals for the Wastewater Collection Division have been prepared for the following topics: a. Bloodbome Pathogens b. Right to Know (Hazard Communication) c. Confined Space Entry d. Respirator Use e. Lock Out/Tag Out f. Chlorine and Sulfur Dioxide Handling SOP g. Personal Protective Equipment Safety training courses are conducted annually in each of the above topics by the safety coordinator. Policies and Procedures Manuals for each topic are updated approximately every 3 to 4 years. All manuals have been prepared to comply with the appropriate OSHA standard and to conform with the City of Clearwater overall policy for that topic, if applicable. Compliance with safety procedures is monitored by the appropriate supervisor. In addition, employees are encouraged to fill out an Unsafe Conditions Report anytime they observe a situation which, in their opinion, is unsafe. The Public Utilities Department has a safety committee chaired by the safety coordinator, and made up of the following: a. One person from each A WTF (3 total); b. One person from Industrial Pretreatment; c. One person from each laboratory (2 total); d. One person from Water Distribution Division; e. One person each from Sanitary Sewer Group and Motor Shop/Pump Station Group; f. One person from Transportation/Drainage Division. The safety committee meets once per month to discuss safety for each division, any unsafe conditions reports for the month, and other safety issues. In addition, safety videos on various other topics, such as use of hand tools, ladders, chemical safety, Tampa Bay Eneineerine, Inc. J:1DOCIOOO83\OOO83021.01IMOM ReponlRepon.mst 12 September 1999 . . . etc., are periodically made available to employees. The Wastewater Collection Division has an excellent safety record with no lost time accidents within the last three years. c. Information Management Systems The Public Works Administration Department has four types of Information Management Systems (IMS). These are the · ManagementIMS · Operations IMS · Maintenance IMS · Complaint Management and Tracking IMS The IMSs are managed by the Department's Directors and Superintendents and supported by appropriate staff. The City has established programs under each Department that handles its own management, operation and maintenance issues. A formal IMS program that oversees all of the City's management, operation and maintenance issues has not been established. Notwithstanding, the City has hired appropriate staffto fulfill the responsibilities and duties associated with managing, operating and maintaining the sanitary sewer system. The City has plans to enhance its IMS type programs after the self-audit of the system is completed. D. Engineering and Construction 1. Administration The Engineering, Public Utilities, and Transportation and Drainage Departments form the City of Clearwater Public Works Administration. The Engineering Department provides services in the areas of project planning, environmental services, engineering design, landscape architecture and plan review. The Department is separated into the Production division and the Project Development and Environmental division. Tom Miller is the Assistant Director of EngineeringlProject Development and Environmental. Mike Quillen is the Assistant Director of EngineeringlProduction. Both individuals report to Mahshid Arasteh, Director of Engineering. The purpose of the Public Works Administration and the Engineering Department as stated in the City of Clearwater Annual Budget Report 1998/99 is "to provide engineering services to maintain the City of Clearwater's infrastructure and natural resource systems, in a manner as efficiently as possible, within the financial and staffing resources allotted, and affording the maximum benefits and convenience to Tampa Bay En2ineerin2. Inc. 13 September 1999 1:\DOC\OO083\OOO83021.0 IIMOM RcportIRcport.mst . . . the public." The Engineering Department utilizes approximately ten percent of their total manhours on Public Utilities Department sewer proj ects. In~house design is provided for small sewer line extensions and low capacity pump stations; large design projects are completed by engineering consulting firms. Engineering manages the contracts for sewer lining projects. 2. Goals The goal for the employees of the Engineering Department is "to provide the citizens of Clearwater and visitors with the essential services of water, wastewater collection, roads and drainage as efficiently as possible while maintaining a realistic, cost effective budget within a vision for the future." 3. System Mapping and Record Drawings The department maintains sewer atlas sheets which cover the collection system in sufficient detail to allow for-easy interpretation. They show the locations of gravity lines, manholes, pump stations, force mains, air release valves and other major entities. Engineering Production is responsible for obtaining record drawings and inputting the information into . a computerized CAD system utilizing AutoCad software. This information is also published for public use on the City's Intranet and Internet site www.c1earwater-fl.com. Record drawings are required to be submitted from City inspectors, engineers, surveyors, water and sewer department personnel,. and real estate managers. On City projects the survey department completes a topographic survey obtaining both horizontal and vertical information and provides extremely accurate information for atlas updating. Site plan as-builts are used from consulting engineers as well as any site plans submitted to engineering for approval. All pertinent information, depending on the quality of data, will be used after some verification. The atlas sheets are then updated by Production CAD technicians. Clearwater has a contract with Pinellas County for utilization of the County GIS (geographic information system), but the infrastructure data for the City is not accurate. The Engineering Production Department currently is in the process of acquiring the ESRI ARClnfo/ Arc VieW@ software and required server hardware. A database of the sanitary sewer information is being created by a consultant under the Sanitary Sewer System Evaluation project, and it is estimated that within three years the entire collection system will be entered and up-to-date. Tampa Bay En2ineerin2, Inc. J:\DOC\OOO831OOO83021.0 IIMOM ReportIReport.mst 14 September 1999 . . . 4. Design The Engineering Department utilizes the Contract Specifications and Standards document which specifies design criteria and standard construction details for the City. These standards include sanitary manholes, gravity sewers, force mains and appurtenances. Materials and installation requirements are explained and all detail drawings are included. Standards for pump stations are not included in these standard specification, but are available upon request. The City utilizes a check list as a guide for design review of projects. Civil engineering, traffic, environmental, storm water, water, sanitary, reclaimed water and solid waste requirements are checked as well as right-of-way issues. The City of Clearwater is essentially at a build-out condition with only small parcels available for annexation, and most construction is re-development. The number of existing facilities which are still on septic systems is unknown. The Production Division tracks new connections to the sewer system with a computer spreadsheet; most of which are minor flows which have minimal impact. A facility which would produce significant wastewater flow to the system would be evaluated on an individual basis. Individuals requesting connection to the sewer system must apply through the Florida Department of Environmental Protection (FDEP) and have the Engineering Department certify in writing whether or not sufficient capacity on the system is available. Although currently the City does not meter flow prior to allowing new connections, a computerized hydraulic sewer model is in the process of being developed which will allow the City to apply new flow to the model and predict the resulting effects before permission is granted. 5. Construction and Inspection The Construction Inspection and Testing Program is managed under the Transportation and Drainage Department (Construction Division) and provides construction inspection services to the Engineering Department. Inspectors follow the City's Standard Specifications while performing inspections. Inspectors are guided by a Daily Inspection Report form on which the details of the work are described and annotated. These details fully describe the project and include equipment utilized, materials delivered to site, type of work being done by contractor, other personnel on the site, and test results. Inspections are supervised by a registered professional engineer. New construction is typically inspected by other entities such as engineering consultants. The Construction Division will complete a survey and provide this information to the Engineering Department for presenting projects out for bidding. Prospective inspectors for the City are required to pass a test to prove understanding of civil engineering principles relating to construction inspection and must be able to correctly read and understand specification and plans. These individuals must also have some prior experience in the construction inspection field. Tampa Bay Eneineerine, Inc. 1:IDOCIOOO831OO083021.01 IMOM Report\Report.mst 15 September 1999 . . . New construction is tested by several means such as taking concrete samples for strength, lamping the sewer lines from manhole to manhole, pressure (air) testing, and smoke and weir testing for infiltration. The City Standard Specifications must be met and a warranty inspection is done after completion. 6. Sanitary Sewer Projects Completed by Fiscal Year Fiscal Year Project Name Project Cost Pump Station #45 Replacement $838,986 Jeffords Street Pump Station #7 (Included Drainage, Gravity $736,988 FY 98/99 Sewer, Force Main Improvements) Alligator Creek Trunk Sewer Cleaning and Television $371,234 Inspection Emergency Repairs Sanitary/Sunset Point Rd. at Lawson Rd. $27,331 FY 97/98 Emergency Sanitary Sewer LininglDrew S1. & Belcher Rd. $13,460 Sanitary Sewer Repairs Sun View Subdivision $17,242 Garden Ave. Sanitary Replacement $8,400 FY 96/97 Eldridge Street Sanitary Sewer Replacement $47,050 Enterprise Road East Sanitary Sewer Rehabilitation $151,828 FY 95/96 1995 Sanitary Sewer Restoration Contract $649,457 1994 Sanitary and Storm Sewer Restoration $199,560 Enterprise Road, Utility Access Portal Replacement $105,247 Emergency Repair Sanitary Sewer Main at Old Coachman Rd. $30,900 and Sunset Point Rd. FY 94/95 Emergency Repair of 12" and 16" Sanitary Force Main at N. $22,262 End of Clearwater Pass Bridge Sanitary Sewer@Waters Ave. and Pinellas S1. $14,750 Flushing Ave. Sanitary Interconnector Sewer $62,410 Total Cost for Contract Rehabilitation/Replacement Projects for Past 5 $3,297,105 Years 7. Sewer System Evaluation Survey Program A Sanitary Sewer Evaluation Survey (SSES) is currently underway on the sewer Tampa Bay En2ineerin2, Inc. J:1DOCIOOD831OOO8302 J.O IIMOM ReponlRepon.msl 16 September 1999 . . . collection and transmission system. The purpose of this project is to evaluate the sewer system and make recommendations for reducing and eliminating sanitary sewer overflows (SSO). This will be accomplished through flow monitoring, physical survey, hydraulic modeling ofthe sewer system lO-inches in diameter and above, implementation of management programs for cleaning, rehabilitation and long term maintenance management programs for long term efficiency and reliability. This evaluation should be complete in 2001. 8. Mapping and GIS The City has converted its AutoCAD sanitary sewer data files into a GIS relational database. The City's sanitary sewer facilities, which includes manholes, clean outs, pipes, pump stations, etc., were inventoried and labeled for smoke testing, manhole inspection, and hydraulic modeling purposes. The system includes over 8,500::1: manholes, 388 miles of pipe, and 75 pump stations. The manhole inspection data was input into Microsoft Access and linked to the sanitary sewer database. Other data collected using existing documentation, GPS and conventional survey was input into the GIS database. The information included pipe diameter, rim and invert elevations, pipe material, etc. The GIS database was attributed to automatically populate the hydraulic model database. A calibrated hydraulic model will be developed to simulate the City's sewer system. Additionally, the City has plans for developing an automated purchase and work order process through a customized program and GIS. E. Corrosion Control Corrosion control measures adopted by the City include the following: 1. Use of hydrogen peroxide in interceptor sewers upstream of pump stations which experience significant odor and corrosion problems. 2. Use of corrosion-resistant materials in pump stations and sanitary sewers. 3. Evaluation of bio-fiIter type odor control units at selected pump stations which will reduce the hydrogen sulfide corrosion potential within those stations. F. Sanitary Sewer Overflow (SSO) Reporting and Notification Program 1. Until recently, no consistent log was kept of sanitary sewer overflows. This has recently been implemented and a file is kept with reports on all SSOs, documenting the location, date, apparent cause, estimated quantity, and other pertinent information. The City has developed a wastewater system plan and overflow response procedure and a Sewage Discharge Report which are used Tampa Bay En2ineerin2. Inc. J:\DOCI000831OO083021.0 I\MOM ReportlReport.mst 17 September 1999 . . . whenever an SSO occurs. 2. The Wastewater System Plan and Overflow Response Procedures outlines specific procedures, responsibilities and guidelines for City Departments and personnel in the event of a wastewater overflow from the City's wastewater collection system or treatment facilities. These procedures include: a. the definition of spill types and magnitudes b. monitoring and notification requirement to State and local agencies as required by State regulation and National Pollution Discharge Elimination System (NPDES) permits c. protocols for the physical deployment of personnel and equipment needed for spill containment and remediation d. delegation of supervisory responsibilities and establishment of chain-of-command for the coordination of all City response efforts e. scheduling and reporting of system maintenance and monitoring efforts. G. Financing and Cost Analysis The Public Works Administration (PW A) Department's management and financial goals are "to provide services that maintain the infrastructure and natural resource systems in its confines efficiently and within the financial and staffing resources allotted; afford the maximum benefit and convenience to the public; provide the citizens and visitors with the essential services; and maintain a realistic, cost-effective budget with a vision for the future." A few of the main responsibilities of the PW A include: . Preparing the annual budget · Managing the various funding sources · Establishing utility user rates or charges 1. Annual Budget The City of Clearwater prepares an annual operating and capital budget for each Department. The wastewater portion of the Water and Sewer Fund, under the Public Utilities Department, is divided into three divisions as shown in the table below. Tampa Bay En2ineerin2. Inc. J:1DOC\OOO831OOO8302 t.O (\MOM Report\Report.mst 18 September 1999 . Group Name ID Number 1 Wastewater Collection 01346 2 Wastewater Treatment Operations - Plant 01351 3 Wastewater Treatment Operations - 01352 Laboratory The annual budget for each division in the table above follows a standard State of Florida accounting expenditure worksheet. The budget provides sufficient itemization and funding for personnel and internal services, capital items, debt service, and non-operating expenses. 2. Funding Sources and User Rates The City's Enterprise Funds are used to account for the financing, construction, operation and maintenance of water and sewer services. The Enterprise Fund is funded from charges made to users ofthese services. The City's current user rate and charge schedule is outlined in Ordinance No. 6310-98. The rates and charges found in this Ordinance were established based on . . Operations and maintenance expenses. The annual cost of labor, supplies, and minor capital items necessary for daily operation ofthe system and maintenance. . Transfer payments to other funds. Annual payments made to other funds for services rendered, as a payment in lieu of taxes that would be required of the utility were investor-owned, or as compensation for the citizens' risk of ownership. . Major capital expenditures. Expenditures that renew, replace, or improve the existing facilities or add new facilities that expand the capacity of the system. . Reserves. Maintenance of reserve funds established by the bond convenants at the required levels, and the establishment and maintenance of sufficient unrestricted and unreserved fund balances to meetw:orking capital requirements and to reasonably provide for unforeseen costs. To pay for these costs, the City has three revenue resources: . · Rate revenue. Receipts from charges to users for water and sewer servIce. . Miscellaneous revenue. Receipts from special charges for specific services rendered or other ongoing services such as late payment charges and Tampa Bay En2ineerin2, Inc. J:\DOCIOOO83\00083021.0IIMOM ReponIRepon._ 19 September 1999 . . . interest on investments. · Impactfees. Fees charged to new customers to offset the cost oftheir impact on the system. Additionally, the City's General Fund funds other fixed assets unallocated by function or activity, e.g., the payroll. The water and sewer debt service is covered under revenue bonds. The bond covenants require the City to transfer 5% of the prior year's gross revenue to a water and sewer system rehabilitation and replacement fund, which helps pay for capital improvement projects. Those projects not financed from proprietary funds or bond proceeds are funded by the Capital Improvement Fund. Any new project is financed from operating revenues, taps or impact fees. If these funding sources are insufficient, revenue bonds are issued. H. Equipment and Tools Management 1. Spare Parts Although the City maintains spare parts for routine. items such as.fuses, contacts, pipe, valves, fittings and other small items, those items which are generally available within 1-2 days are not stocked. With the redundancy that is built into the A WTFs and the pump stations, this is generally not a problem. The Central Supply for spare parts is stocked at the Public Utilities Complex and is replenished as required. Each service vehicle carries routine items for general repairs and maintenance and is restocked from the Public Utilities complex. In addition,eachA WTF Operations and Maintenance Manual provides a listing of general tools and supplies. 2. Equipment and Tools The Motor Shop is responsible for the electrical and mechanical maintenance and repair of motors, pumps, generators, and engines for the Public Utilities Department. Most maintenance is performed in-house, except for specialized mechanical, electrical, or instrumentation work beyond the expertise and/or equipment of in- house personnel. The WPC Division has an on-going, as-needed contract with Tampa Armature Works for mechanical work such as repairing gearboxes, rewinding motors, etc. Additionally, there is an equipment replacement plan in place for replacing worn out or obsolete equipment through the year 2004, which is updated periodically. Staffing and tools are adequate for the maintenance program. Tampa Bay En2ineerin2. Ine. J:\DOC\OOO831OOO83021.0 (IMOM Report\Report.mn 20 September 1999 . 3. Inventory and Asset Control The City has a procedure for assigning an inventory asset control number to items and equipment that meet all of the following criteria: a. Is portable b. Cost $1,000 or more c. Has a shelf life greater than one year The inventory control numbers are maintained by the Finance Department. 4. Annual Budget The following table shows the funds spent/available for the operations, maintenance, repair and replacement for operations ofthe A WTF and collection system (laboratory is not included). Fiscal Year 95/96 96/97 97/98 98/99 Actual Actual Budgeted Budgeted Line Item AWTF Collection AWTF Collection AWTF Collection AWTF Collection Professional $81,151 $0 $89,991 $0 $30,000 $36,300 $40,000 $2,000 Services Other $289,296 N/A $313,114 N/A $350,000 N/A $350,000 N/A Contractural Services Equipment $13,891 $40 $8,337 $221 $15,000 $121 $17,000 $250 Rental Operating $1,215,629 $77 ,989 $1,252,740 $63,013 $1,290,000 $53,638 $1,338,000 $146,666 Supplies The total annual capital improvement budgets for fiscal year 1998/1999 is $9,591,000, of which $1,975,000 is allocated for the sanitary collection and transmission system renewal and replacement. Tentative capital expenditures for the next four years is $23,474,000, of which $1,975,000 of each year is for collection and transmission system renewal and replacement. I. Customer Service Program The City has implemented several policies and procedures to assist residents and customers with public information, education and complaint resolution. The following are on-going methods used by the City: . Tampa Bay Eneineerine, Inc. J:1DOC\OOO83\00083021.0 I IMOM ReportIRepon.mst 21 September 1999 . . . . Handout for sanitary sewer blockages is available to all customers and is provided to all customers who call in with a problem. This handout describes the City policy and includes parts ofthe sewer ordinance, who is responsible, and what to do if there is a problem. · Handout for fudustrial Pretreatment Program (IPP) describes the IPP, why it was initiated, what it will provide to customers, and who to contact for additional information. · Resident notification of start of construction requires that all residents along a construction maintenance route be provided with a printed door hanger containing information about the work and who to contact. · Closed circuit television is broadcast throughout the City and shows City Commission meetings, public notices and televised programs from various City departments regarding City projects. · Monthly C-view program to discuss on-going Public Works projects. J. Legal Program 1. Ordinances The City protects its wastewater collection system via its Land Development Code and Ordinances. The following table summarizes the wastewater collection system codes and ordinances. Section Title Code No. Ordinance No. 32.184 Connections 1980, & 53.20 5065, 1, 1-3-91 32.185 Notice, term for comoliance 1980, & 53.21 5065, 1, 1-3-91 32.186 COD1Pliance with laws 1980, & 53.24 5065, ) 1, 1-3-91 32.187 Conditions 1980, & 53.02, 53.04 5065, ) 1, 1-3-91 32.188 Obstruction of flow 1980,& 53.06 5065, & 1, 1-3-91 32.189 Grease senarators 1980,& 53.065 5065, & 1, 1-3-91 32.190 Service not free 1980, & 53.10 5065, & 1, 1-3-91 32.191 Schedule of service rates 1980,& 53.08 5065, & 1, 1-3-91 32.192 Fees for dischanrin2 unmetered water 1980,& 53.09 5065, & 1, 1-3-91 32.193 Adiustment of char2es - 5065, & 1, 1-3-91 32.194 Privies 1980,S 53.07 5065, & 1, 1-3-91 32.195 Alternative wastewater disposal authorized for certain 1980, ~. 53.22 5065, ~ 1, 1-3-91 buildings 32.196 Wastewater treatment facilities 1980, & 53.23 5065, & 1, 1-3-91 32.197 Issuance of oermits 1980, & 53.25 5065, ~ 1, 1-3-91 32.211 Prohibited wastes 1980, & 53.32 5065, ~ 1, 1-3-91 32.212 Making or maintaining connections for disposal of 1980, ~ 53.30 5065, ~ 1, 1;.3-91 certain substances Tampa Bay E02ioeerio2. Inc. J:1DOCIOOO831OOO83021.011MOM Rcport\Rq>ort.rmt 22 September 1999 . . . Section Title Code No. Ordinance No. 32.213 Inflammab1es, explosives 1980, S 53.05 5065, S 1, 1-3-91 32.214 Industrial wastes, treatment 1980,~ 53.33 5065, S 1, 1-3-91 32.215 Industrial wastes, approved discharges 1980, 53.34 5065, S 1, 1-3-91 32.216 Survey data reauired 1980, 53.35 5065, & 1, 1-3-91 32.217 Control manhole 1980, 53.38 5065, & 1, 1-3-91 32.218 Sampling and analysis 1980, S 53.36 5065, & 1, 1-3-91 32.219 Extension of time for comoliance 1980, S 53.37 5065, S 1, 1-3-91 32.220 Pretreatment 1980, S 53.39 5065, S 1,1-3-91 32.221 Right of entry of City 1980, S 53.40 5065, S 1, 1-3-91 32.222 Special rates 1980, S 53.41 5065, S 1, 1-3-91 32.223 Surcharge for high-stremrth waste 1980, & 53.42 5065, S 1,1-3-91 32.224 City's right to refuse waste 1980, S 53.45 5065, S 1, 1-3-91 The Land Development Code also contains prOVISIOns for the administration, interpretation and enforcement of the codes and ordinances. The development code administrator is responsible for code enforcement and is assisted by all other city departments to ensure the maximum efficiency ofthe system and safety to the public. 2. Interlocal Agreements The City currently has interlocal agreements with the City of Safety Harbor and the City of Largo. These agreements define terms, operation, maintenance and allowable discharges. In addition, Section 32.182, Service Outside Corporate Limits, Code 1980 ~ 55.04, Ordinance 5066, defines the policy and procedures for providing service outside the corporate limits. 3. Pretreatment Legal Support Program The City has adopted Ordinance 6393-99, Industrial Pretreatment of Wastewater Collection and Discharge Restrictions. This ordinance has been reviewed by local regulatory officials. This ordinance sets forth uniform requirements for users of the Publicly Owned Treatment Works for the City of Clearwater (the City) and enables the City to comply with all applicable State and Federal laws, including the Clean Water Act (33 United States Code ~ 1251 et deq.) And the Pretreatment Requirements for Existing and New Sources of Pollution (Florida Administrative Code F AC 62-625). The objectives of this division are: a. To prevent the introduction of pollutants into the Publicly Owned Treatment Works that will interfere with its operation; To prevent the introduction of pollutants into the Publicly Owned b. Tampa Bay En2ineerin2, Ine. J:\OOC\000831OOO83021.01 IMOM ReportIReport.1lli1 23 September 1999 . . . c. Treatment Works that will pass through the Publicly Owned Treatment Works, inadequately treated, into receiving waters, or otherwise be incompatible with the Publicly Owned Treatment Works; To protect both Publicly Owned Treatment Works and personnel who maybe affected by wastewater and sludge in the course of their employment and the general public; To promote reuse and recycling of industrial wastewater and sludge from the Publicly Owned Treatment Works; To provide for fees for the equitable distribution of the cost of operation, maintenance, and improvement of the Publicly Owned Treatment Works; To enable the City to comply with its National Pollutant Discharge Elimination System permit conditions, sludge use and disposal requirements, and any other Federal or State laws which apply to the Publicly Owned Treatment Works. This division shall apply to all users of the City's Pollution Control Facilities. The division authorizes the issuance of wastewater discharge permits; provides for monitoring, compliance, and enforcement activities; establishes administrative review procedures; requires user reporting; and provides for the setting of fees for the equitable distribution of costs resulting from the program established herein. Enforcement d. e. f. g. Section 32.221 of the IPP ordinance provides for the following legal alternatives for non-compliance: · Injunctive Relief · Discontinuance of Service · Civil Penalties (up to $1,OOO/day/violation) · Criminal Prosecution 4. No-Dig The City is governed by and complies with the Underground FacilityDamage Prevention and Safety Act, Chapter 556, Florida Statues. 5. Grease Control Section 32.189; Grease Separators, of Ordinance 5065 states that "each hospital, nursing home, jail and restaurant where food is prepared for consumption or distribution shall maintain, on the premises, an automatic mechanical grease separator capable of intercepting grease and oils from wastewater so that such separator is clean and functioning as designed." Tampa Bay En2ineerin2, Inc. J:1DOC\OOO83\00083021.0I\MOM ReportIReport.mst 24 September 1999 . . . K. Additionally, the City has reserved the right to inspect the grease traps "upon notice and at reasonable times by the building services division." These provisions in the Land Development Code protect the wastewater collection system, ensure maximum efficiency, and protect the public's health and safety. Water Quality Monitoring As a condition of its NPDES discharge permit, the City of Clearwater conducts semi-annual water quality monitoring in the vicinity of the outfall into Tampa Bay for the Northeast and East facilities (combined discharge). Water quality monitoring is no longer required for the Marshall Street facility because prior results have consistently shown no impact. Results of the water quality monitoring for the Northeast and East facilities have also consistently shown no impact. 1. Environmental Monitoring Program In 1989 the City of Clearwater adopted a Comprehensive Plan with goals that called for the protection and enhancement of the natural resources of the City and began monitoring water quality in surface waterbodies within the City limits in 1982. This water quality monitoring program included quarterly to biweekly stream and lake water quality monitoring/sampling at 28 stations for physical parameters, nutrients, and bacteria. The program was discontinued in 1990 and re-evaluated with respect to the City's long-term goals and objectives that were adopted in the 1989 Comp Plan. Consideration was also given to the City's responsibilities under the then evolving USEP A National Pollutant Discharge Elimination System (NPDES) stormwater permitting program. The program was revised and reinstated in 1992 for a period ofthree years ending in September 1995. During that time, 36 stations were monitored by the City's Environmental Management Group. The 1992-1995 Water Quality Monitoring Program was designed to assess water quality conditions in the following seven of twelve watersheds within the City's charge: · Stevenson Creek Watershed · Allen's Creek Watershed · Alligator Creek Watershed · Mullet Creek Watershed · Bishop Creek Watershed · Possum Branch Watershed · Curlew Creek Watershed The goals of the program were to establish baseline surface water quality over a three year period and to identify and prioritize impaired surface water resources for water quality improvement. Tampa Bay En2ineerin2, Inc. J:\DOCIOOO831OODB3D21.0 I IMOM Report\Report._ 25 September 1999 . . . The following water quality indicators were tested in the samples collected: · Nutrients (phosphorus and nitrogen) · Oil and grease · Total suspended solids (TSS) · Fecal coliform and fecal streptococcus bacteria · Biochemical oxygen demand (BOD) and dissolved oxygen (DO) · Chlorides The City may re-instate the water quality monitoring program in the future. Tampa Bay En2ineerin2, Inc. J:IDOCIOOO83\D0D8302I.o1 \MOM ReportIReport.mst 26 September 1999 . . . Section 3 FISCAL YEAR 1998/1999 OPERATION PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION A. Pump Station Operation Programs 1. Routine Operation Approximately 38 of the 75 pump stations are connected to the City's SCADA system. This system continuously monitors these stations, and each day reports for each pump the number of starts, average run time, and total run time. Although many of these stations did not have run time meters, these are currently being installed at all stations that do not have them. 2. Emergency Operation Any alarm condition is immediately reported by the SCADA system to the central monitoring location. The SCADA system will notify the operator on duty, or, if after hours, will automatically call the individual assigned for emergency calls. For those stations not on the SCADA system, the City relies on daily inspections and reports by residents or others in the area of any alarm conditions or problems at the station. The City plans to add all significant pump stations to the SCADA system over the next several years. Once this has been accomplished, the City will be able to respond more quickly to an alarm condition at any station. B. Pretreatment Program The City currently has a pretreatment program (Ordinance No. 6393-99) to ensure that nothing is discharged into the sanitary sewer which would interfere with the operation of the system, lead to or cause a violation of any discharge permits or laws, or endanger the health or safety of wastewater personnel. The pretreatment superintendent is Doreen Spano, and the pretreatment supervisor is Robert Powers. 1. Industrial User Permitting Program The Industrial Pretreatment Ordinance requires all significant industrial users to obtain a permit from the Pretreatment Coordinator. Criteria for the definition of significant users are also specified in the ordinance. The City already has identified a number of industrial users and whether or not they should obtain a permit. 2. Inspection and Sampling Program Grease traps currently are not inspected by City inspectors. It is up to the Tampa Bay En2ineerin2, Inc. 1:1DOCIOOO831OOD83021.0 IIMOM Repon\Repon.mst 27 September 1999 . . . grease trap owner or user to inspect the grease traps. 3. Enforcement Program There is currently no enforcement of grease trap violations by the City. C. Corrosion Control The City purchases hydrogen peroxide and applies this throughout the system for corrosion control. The City also replaces corroded materials with corrosion resistant materials in pump stations when maintenance is performed. D. Grease Trap Inspection and Enforcement Program 1. Grease Control Section 32.189, Grease Separators, of Ordinance 5065 states that "each hospital, nursing home, jail and restaurant where food is prepared for consumption or distribution shall maintain, on the premises, an automatic mechanical grease separator capable of intercepting grease and oils from wastewater so that such separator is clean and functioning as designed." Additionally, the City has reserved the right to inspect the grease traps "upon notice and at reasonable times by the building services division." These provisions in the Land Development Code protect the wastewater collection system, ensure maximum efficiency, and protect the public's health and safety. In addition, the City is considering adoption of a grease ordinance. E. Service Connection Program Since the City is currently close to build-out, there are usually few new service connections to the sanitary sewer system. All new users of the sanitary sewer system must apply and obtain permission to connect to the system from the Engineering Department. F. Flow Monitoring Program As part of the Sanitary Sewer System Evaluation Program currently being conducted by an outside consultant, flow monitoring of strategic locations within the sewer system is being conducted. The results of this flow monitoring will be used to calibrate a hydraulic model of the wastewater collection and transmission system also being developed under the same contract. This hydraulic model will allow an accurate assessment of the hydraulic behavior of the sewer system under any flow scenario desired. Tampa Bay En2ineerin2, Inc. J:1DOCIOOO83\OOO83021.0 (IMOM ReportIRepon.mst 28 September 1999 . . . G. No Dig Program 1. The City of Clearwater is a member of the Sunshine State One-Call of Florida (SSOCOF). The governing law ofthe SSOCOF is the "Underground Facility Damage Prevention and Safety Act," Chapter 556, Florida Statutes. Other laws may also affect excavations such as the Florida Trench Safety Act Part VI, Chapter 553, Florida Statutes; Florida and Federal Pipeline Safety Act; and the OSHA standard 1926.651. 2. Under Florida Statue 556.101-111, the "Sunshine State One-Call of Florida, Inc." was created as a not-for-profit corporation. Each operator of an underground facility in this state shall be a member of the corporation and shall use and participate in the system, except that a small city as defined in s. 120.52 may elect by January 1, 1998, not to participate in the system until January 1, 2003, through a written notification identifying any reasons for declining membership. The corporation shall be formed by June 1, 1993. The corporation shall administer the provisions ofthis act. The corporation shall exercise its powers through a board of directors established pursuant to this section. Tampa Bay En~ineerin~, Inc. J:IDOCIOO0831OOD83021.0 (IMOM Rcport\Rcpon.mst 29 September 1999 . . . Section 4 FISCAL YEAR 1998/1999 MAINTENANCE PROGRAMS HIGHLIGHTS AND PERFORMANCE EVALUATION A. Preventative Maintenance 1. Pump Stations It is the goal of the Motor Shop/Pump Station group to visit each pump station once per day during the week. There are currently two individuals assigned to this task with a third individual who will also be assigned in the near future. However, due to the number of stations and other priorities which divert the pump station technicians, not all stations are inspected each week. There currently is no checklist for routine daily inspection of pump stations. There is a checklist for motor control center preventative maintenance inspections. The Motor Shop/Pump Station group utilizes daily reports and monthly summary reports to document work performed. Because of the limited personnel and the need to respond to work requests from many city departments, routine maintenance of pump stations is sometimes deffered. With more diligent routine maintenance, it is likely that the number of annual pump station failures could be reduced. 2. Performance Measures The Motor Shop/Pump Station group has set goals for and monitors the following: a. Number of pump station failures b. Number of preventative maintenance visits to pump stations day to day c. Number of scheduled repair/maintenance visits to pump stations scheduled above routine In addition, the division also monitors the following: a. b. Number of proactive maintenance visits Staff hours utilized for proactive maintenance Reactive maintenance visits Staffhours utilized for reactive maintenance Pump stations cleaned Staffhours utilized cleaning pump stations c. d. e. f. Tampa Bay En2ineerin2, Inc. J:1DOCIOOO83\DOO83021.0 I \MOM Repon\Report.mst 30 September 1999 . g. h. 1. J. k. 1. m. n. o. p. q. r. s. t. u. Staff hours utilized on equipment repair/maintenance Pump station pumps/motors repaired Staff hours utilized for pump station pump/motor repair Pump station constructed/repaired Staffhours utilized for pump station construction/repair Pump station unscheduled repairs Staff hours utilized for unscheduled repairs Pump station equipment repair/maintenance Staffhours utilized for pump station equipment repair/maintenance Generators maintained/repaired Staff hours utilized in generator maintenance/repair Office or motor shop Staff hours utilized for office or motor shop Pump station support to others Staffhours utilized for pump station support to others 3. FY 1998/1999 Performance Performance is measured by fiscal year for the parameters for which goals are set. The performance to date for FY 1998/1999 (October 1998 through September 1999) for these parameters is as follows: -. Parameter Value Through June Goal for FY 1999 98/99 Number of Pump Station 139 Less than 156 Failures Number of Proactive 6,930 Greater than Maintenance Visits 11,370 Number of Reactive 900 Less than 1,398 Repair/Maintenance Visits B. Sanitary Sewer Maintenance 1. Sanitary Sewer Cleaning Until recently, sanitary sewers were cleaned largely on an as-needed basis. In July 1999, the Wastewater Collection Division implemented a plan to clean all the City sewers over the next five years by dividing the city into 20 areas. This plan will be followed from Monday through Thursday of each work week. On Fridays, known trouble spots within the system (mostly located on the beaches) will be cleaned. . Tampa Bay En2ineerin2, Inc. J:1DOC\OOO831OOO83021.0 l\MOM Report\Rq>olt.mst 31 September 1999 . . . The City currently has two "Vacon" cleaning trucks, one "Guzzler" jetting truck, and one TV truck. Normally all four trucks are in use each work day. The Sanitary Sewer group also has access to backhoes and loaders when necessary to dig up lines for repairs or replacements. 2. Work Tracking The Sanitary Sewer group utilizes a daily report form for documenting work performed by each crew each day. A summary report for each month is also prepared. 3. Performance Measures The Sanitary Sewer group has set goals for and monitors the following: a. Number of City responsible sewer stoppages b. Linear feet of sanitary sewer lines vaporooted c. Linear feet of sanitary sewer lines cleaned In addition, the Sanitary Sewer group also monitors the following: J. k. 1. a. b. Staffhours utilized the clean sewer lines Stoppages caused by roots Lineal feet TV sewer line analysis Manholes adjusted Staff hours utilized adjusting manholes Sewer taps/mains located Staffhours utilized locating taps/mains Number of owner stoppages Staff hours utilized for owner stoppages Special projects Staffhours utilized on special projects Sanitary sewer support to others Staffhours utilized for support to others Units of manhole construction Staffhours utilized for manhole construction c. d. e. f. g. h. 1. m. n. o. 4. FY 1998/1999 Performance Performance is measured by fiscal year for the parameters for which goals are set. The performance to date for FY 1998/1999 (October 1998 through September 1999) for these parameters is as follows: Tampa Bay E02ioeerio2, Ioc. 1:\DOC\OOO83\OOO8302 t.o IIMOM Rq>ortIRepon.mst 32 September 1999 . Parameter Value Through Goal for FY 98/99 June 1999 Number of City Responsible Sewer 100 Less than 95 Stoppages Linear Feet of Sanitary Sewer Lines 0 77,855* Vaporooted Linear Feet of Sanitary Sewer Lines 1,682,000 2,710,000 Cleaned * SSES Recommend discontinuing vaporooting except in conjunction with sewer sealing or lining. 5. Advanced Wastewater Treatment Facility Maintenance . All plants have a routine preventative maintenance (PM) program. Plant maintenance for each facility is documented in the facility's O&M Manual. Most maintenance is performed in-house, except for specialized mechanical, electrical, or instrumentation work beyond the expertise and/or equipment of in-house personnel. The WPC Division has an on-going as-needed contract with Tampa Armature Works for mechanical work such as repairing gearboxes, rewinding motors, etc. Additionally, there is an equipment replacement plan in place for replacing worn-out or obsolete equipment through the year 2004, which is updated periodically. Staffing and tools are adequate for the plant maintenance program. 6. Emergency Maintenance At least one sewer maintenance crew and one pump station maintenance crew is on- call at all times to respond to emergency maintenance calls. Notification of emergency situations such as pump station alanns or sewer back-ups is either by SCADA system alanns or by calls from individuals who observe the situation. The City has all equipment required for emergency repairs except for exceptionally difficult or complex repairs. Should an emergency repair be required which the City cannot handle, the City has several contractors under on-going contracts which would be utilized on a time and materials basis. 7. Maintenance of Right-of-Way and Easements The City has specific codes and ordinances that regulate the right-of-entry to easements, the minimum size for easements and what may be constructed in easements. City ordinance number 5065, Section 32.221, Right-of-EntryofCity, states, "Agents . Tampa Bay En2ineerin2, Ine. J:\OOC\000831OOO8302t.OIIMOM Report\Rcport._ 33 September 1999 . . . of the City bearing proper credentials and identification shall be permitted to enter upon all properties for the purpose of inspection, observation, measurement, sampling and testing in accordance with the provision of this article." In addition, the Community Development Code adopted January 21, 1999, Article 3, Development Standards, Division 8, Fences and Walls, Section 3-803, Easements and Rights-of- Way, states: No fence or wall may be located within any easement or right-ol-way or enclose any water meter box or manhole, except as follows: A. No fence or wall shall be located within any public right-ol-way, right-ol-way easement or drainage easement, unless specifically authorized by the City Engineer. B. No fence or wall shall enclose a water meter box or manhole, unless specifically authorized by the City Engineer. C. Fences and walls may be permitted within utility easements subject to: 1. A suitable gate or opening being provided which enables access to any utilities, meters or similar facilities. 2. The right of the City or franchised utility company to remove, without cost or obligation to replace or restore, any such fence or wall and landscaping as may be necessary to maintain the utilities located in the easement. Division 19, Subdivision Design Standards sets forth minimum easement sizes, and states that "no permanent structures, including masonry or block fences," shall be located in an easement. The ordinances and codes established by the City are adequate to ensure ingress/egress, size requirements and the types of structures which mayor may not be constructed. Tampa Bay En2ineerin2, Ine. J:1DOCIOOO83\OOO83021.0 I IMOM R.epon\RqJolt.mst 34 September 1999 . . . Section 5 RECOMMENDATIONS and OTHER CONSIDERATIONS Recommendations A. Evaluate funding to implement recommendations resulting from the Sewer System Evaluation Project currently in progress for fiscal year 2000/2001. B. Develop a Standard Operating Procedures manual for wastewater collection by the end of 2001. C. Develop and implement a more structured pump station routine monitoring and maintenance schedule such that all pump stations are visited and maintained on a regular (weekly) basis. This may require additional personnel or restructuring the work distribution of existing personnel by end of2000. D. Implement the first year ofthe 5-year cleaning plan developed in July 1999, and then follow the SSES cleaning plan by the end of 2000. E. Develop and implement a system to track sewer cleaning and maintenance. This system could be integrated into the GIS database currently being prepared under the Sewer System Evaluation Project and which will be available to the City by the end of 2000. F. Standardize pump station construction details and develop a pump standardization plan. Bring pump stations up to current standards by the end of2009. G. Put all significant pump stations on SCADA by the end of2005. H. Implement a customer complaint log by the end of 2000. I. Evaluate corrosion on concrete pipes by the end of 2002. J. Document technical and skills training programs as required by Standard Operating Procedures Manual by the end of 2004. K. Implement a grease ordinance by the end of 200 1. Other Considerations A. Consider designating one or more individuals to become knowledgeable in and be responsible for the sewer system hydraulic model which is currently being developed. This model will be a powerful tool for evaluating system modifications, determining Tampa Bay En2ineerin2, Ine. J:1DOC\OOO83\0008302 t .01 IMOM ReponlReport.mst 35 September 1999 . . . the impact of potential changes, or additional flows, and other uses. B. Consider discontinuing vaporooting until SSES is complete. Consider only use in conjunction with sewer sealing or sewer lining. C. Consider developing historical background water quality parameters during significant storm events. Tampa Bay E02ioeerio2, Ioe. J:IDOC\OOO831OOO83021.0 I\MOM ReportIReport.mst 36 September 1999