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Hearing Officer
Wednesday, April 16t 1997
9:00 a.m.
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Generosa T. Santos and Rose W. Milan (White Palace)
Petitioners "
vs.
,City of ,Clearwater
Resp~ndent
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Petitioners were' appealing the Planning and'Zoning Board's decision.
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Th~ P&Z had denied the Petitioner's' conditional use app,lication. (re 14-30 Palmetto St. - CU
97-07)' '
A court reporter attended this meeting.
The Final Order, (11 pages) & transcrlpt (50 pages) is on paper (until microfilmed) in the
. .' Hearing Officer minutes notebook.
" 0',' The Hearing Officer upheld the Board's dedsion.
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STATE OF FLORIDA
DIVISION OF ADMINISTRATIVE HEARINGS
'~ECJ!1J[VE D
,lilt\' rJ 9 1997
GENEROSA T. SANTOS and ROSE W.
MILAM (WHITE PALACE),
Petitioners,
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~ITV 'KERK OEPT.
VB.
CASE NO. 97-1108
CITY OF CLEARWATER,
Respondent.
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FINAL ORDER
A hearing was held in this case on April 16, 1997, in
Clearwater, Florida, before Arnold H. Pollock, an Administrative
c:; Law' Judge with the Division of Administrative Hearings.
APPEARANCES
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For Petitioner: Oscar D. Santos
Qualified Representative
1430 Palmetto Street
Clearwater, 'Florida 34615
For Respondent: Leslie K. Dougall-Sides, Esquire
City of Clearwater
Post Office Box 4748
Clearwater, Florida 34618-4748
STATEMENT OF THE ISSUE
The issue for consideration in this case is whether
.Petitioners should be granted approval by the City of Clearwate~
of their request for expansion of a six-bed group home facility,
located at 1430 Palmetto Street in Clearwater, to eight beds.
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PRELIMINARY MATTERS
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On" December 15, 1996, Petitioner, Generosa T. Santos,
applied to the City of Clearwater for a conditional use permit to
expand a Level I group care facility at her property located at
1430 Palmetto Street in Clearwater to eight beds. The request
was heard by the city's Planning and Zoning Board on February 4,
1997, and was denied. petitioners appealed from that action and
this hearing ensued.
At the hearing, Petitioner presented the testimony of Oscar
D. Santos, husband of Generosa T. Santos, and introduced
Petitioner's Exhibit One. Respondent, City of Clearwater
presented the testimony of Sandra E. Glatthorn, a planning
administrator for the City, and requested that the undersigned
officially recognize sections 35.11, 36.033, 40.101-.106, 41.021-
.053 and 41.201, Clearwater City Code. An electronic
transcription of that portion of the Planning and Zoning Board
meeting pertinent to this appeal was also presented and reviewed.
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Public comment from Thelma D. Pope and Donald C. Pope was also
heard.
A transcript of the proceedings was furnished. Subsequent
to the receipt thereof by the undersigned, counsel for the City
submitted Proposed Findings of Fact which were considered in the
preparation of this Final Order.
FINDINGS OF FACT
1. Petitioners, Generosa T. Santos and Rose W. Milam,
.~ operate the White Palace, an assisted living facility, in a
residence owned by Petitioner Milam, located at 1430 Palmetto
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Street in Clearwater. The facility is currently licensed for six
residents and has been in operation for several years.
2. The property in question is a single family residence
'located in an area zoned RS 8, (residential urban), on the north,
east and west, and recreational/open space on the south. In
actuality, all parcels, including the property in question,
except for the golf course on the south, are occupied by single
family residences.
3. On December 15, 1996, Ms. Santos applied to the City1s
Planning and Zoning Board for a conditional use permit to expand
the existing six bed Level I Group Care Facility to a maximum
capacity of eight residents. The Petitioners' request was
considered by the Board at its public meeting held on February 4,
"1997. Prior to that time, the Petitioners' application was
reviewed by Sandra E. Glatthorn, a planning administrator for the
City who determined that the property, a single family residence,
has been utilized since 1983 as an assisted living facility for
six adults. In 1985, the facility was permitted for eight
residents, but for two years thereafter, the facility did not"
operate as such and that permit lapsed. In March. 1994, Ms.
Santos requested zoning approval for six clients} which was
approved.
4. After her review of the application in issue, Ms.
Glatthorn prepared a staff report which supported the request.
This report was based on the matters submitted with the
application. Her review indicated that the intended use for
which the application was submitted appeared to be compatible
with the neighborhood and the zoning requirements, but at the
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came forward to present evidence that the proposed use, based on
demonstrated conditions, was not compatible with but had a
negative impact on surrounding properties.
5. An RS B zoning category is generally limited to single
family residences or to family care facilities for up to six
clients. Once the projected client population exceeds six
residents, the category becomes Level I Group Care. Clients in
either case can be elderly, physically or mentally handicapped,
or non-dangerously mentally ill. Criminal or dangerous clients
are not allowed within either category. Distance requirements
between the residence in issue and surrounding properties are not
in issue here.
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6.
On reconsideration of this application, after the Board
meeting, the planning staff now recommends denial. At the Board
meeting, several neighbors expressed their opposition to the
approval of the requested permit. They cited what they
considered to be incidents of a nature inconsistent with the
quiet enjoyment of their property, including aberrant and
disconcerting behavior by residents of the existing facility
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which made them uncomfortable and precluded them from a worry-
free occupancy of their property. Residents of the facility were
seen to wander the neighborhood, to verbally abuse neighbors and
shout out obscenities, to seek access to neighboring properties
and to occasion a police response to complaints by neighbors.
7. Mr. Santos opined that the neighborhood opposition to
the increase in the number of beds is based on an opinion held
that Petitioners are not capable of running the facility and on
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~ the petitioners as a family. He rejects the contention by some
neighbors t~at his children, who occupy the house along with
their parents and the clients, are not being brought up in a good
environment. This is not in iSBue. The decision to operate the
home as an assisted living concept was not a spur of the moment
decision by the Petitioners. They researched the possibility
thoroughly before deciding to operate it.
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8. Mr. Santos asserts that the neighbors claim the
residents at the facility are abandoned, but this is not so. The
residents have families who visit them and who take the residents
for off-facility visits. In addition, he claims, the residents
are not violent. Before admission to the facility, potential
residents are screened to insure they are not violent or
dangerous. He contends he would not expose his family, which
lives in the facility, to dangerous residents.
9. The staff of the facility is made up of members of the
Santos family. Any clients who created trouble at the facility
have been removed from it at Mr. Santos' instigation. Though
residents are not restricted to the facility grounds, if there is
a problem with a resident, that resident is removed from the home
,in an effort to 'satisfy the neighbors. Though Mr. Santos
-believes he has a good relationship with most of the neighbors,
he cannot seem to get through to the Popes. Ms. Santos and Ms.
Milam are willing to work with the neighbors to alleviate their
anxieties regarding the facility and, if that is what it takes to
do so, will agree to limit the occupancy of,the facility only to
elderly clients.
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10. Only Mr. and Mrs. Pope appeared at the instant hearing.
Both expressed substantial objection to the expansion of the
facility. Their concerns are based on the fact that residents of
the facility have come to their home next door and banged on the
door seeking entrance; have screamed obscenities at them while
they were in their back yard; and on the report that the owners
will move out if the increase in resident authorization is
approved and bring in other people to care for the residents.
11. Neither Mr. nor Mrs. Pope have ever been in the
facility. It appears, also, that on only one occasion did
residents come to their home to seek entry. Mr. Pope admits to
being quick to anger and to being prejudiced against Orientals.
He served in the South Pacific during World War II. Mr. And Mrs.
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........J Santos are Orientals. Neither the Popes nor their neighbors who
appeared at the Board's February 4 meeting want the facility in
their residential community. Most of them have spent their
entire lives working towards providing a comfortable and secure
home for their retirement and they feel that the insertion of a
group home, with the attendant additional activity, would be
incompatible with the quiet enjoyment of their property and would
adversely affect their property values, which make" up a large
portion of their financial worth.
12. On the other hand, representatives of Directions For
Mental Health, Inc., an agency devoted to the placement of
disabled adults, primarily the mentally ill, consider the White
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Palace a much needed resource. They recommend the bed increase
sought be granted.
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(', CONCLUSIONS OF LAW
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13. The Division of Administrative Hearings has
jurisdiction over the parties and the subject matter in this
case. Section 120.57(1), Florida statutes.
14. A level I Group Care facility is, according to Section'
35 . 1:1,' Clearwater Code of Ordinances:
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a dwelling unit licensed to serve clients of the state Department
of Health and Rehabilitative Services (now Department of Children
and Families) and providing a living environment for seven to
fourteen related or unrelated residents who operate as the
functional equivalent of a family, including such supervision and
care by supportive staff as may be necessary to meet the
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physical,.emotional and social needs of the residents. As used
in this definition, flresidentll means the same as defined by
Florida Statutes, s. 419.001, as created by Chapter 89-372, Laws
.of Florida, and includes an aged person, a physically disabled or
handicapped person, a developmentally d{sabled person, a non-
dangerous mentally ill person, or a child, all as defined by law.
15. Petitioners bear the burden to show that the decision
of the Board cannot be sustained by the evidence before the Board
and the Administrative ~aw Judge, or that the decision of the
Board departs from the essential requirements of the law.
Clearwater Code of Ordinances, Section 36.065(6) (b).
~6. The First District Court of Appeals has determined that
it is not the function of an appellate administrative body to re-
,"'. weigh the evidence submitted to the decision-making body below.
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orNeill v. Pallot, 257 So.2d 59 (Fla. let DCA 1972). In these
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proceedings, the Division of Administrative Hearings reviews the
Board's decision in an appellate capacity but also takes evidence
de novo. See Sec. 36.036(3), Clearwater Code of Ordinances.
17. Section 41.052, Clearwater Code of Ordinances, provides
the general standards for conditional use permits, and at
subsection (7) provides:
The use shall be consistent with the community character of
the properties surrounding the use. The criteria in this
subsection shall be utilized to determine whether the use
satisfies this standard:
(a) Whether the use is compatible with the
surrounding natural" environment;
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(b) Whether The use will have a substantial
detrimental effect on the property values of
the properties surrounding the conditional
use;
(c) Whether the use will be compatible with
the surrounding uses as measured by building
setbacks, open space, hours of operation,
building and site appearance, architectural
design and other factors which may be
determined appropriate to assess the
compatibility of uses:
(d) Whether the traffic generated by the use
is of a type or volume similar to traffic
generated by.the surrounding uses.
18. In addition, Section 41.053(13), relating to
supplementarY standards of the City permits Level 1 facilities in
single-family districts subject to all of the following:
(a) The use shall comply with all terms contained in section
41.302.
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(b) Accessory uses shall be limited to those
normal and incidental to residential dwelling
units.
(c) The use shall be reasonably compatible
" with the surrounding neighborhood as measured
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by building size, location and state of
repair.
(d) The site shall be"able to accommodate
required parking, ancillary service and
outdoor activity areas appropriate to the use
and in manner which is compatible with the
surrounding properties.
(e) Proper supervision shall be provided to
ensure neighborhood compatibility.
(f) If located within a single family
residential 8 district, the use shall be
located on property having conforming
frontage on a minor or major arterial street.
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(g) The use shall comply with all of the
general standards contained in section
41.052.
19. The evidence presented to the Board by the petitioner
appears to meet most of the criteria in both the general and
(:) special categories. However, it also establishes that a single
family residence would have to accommodate both the overhead
staff and, if approved, up to eight residents. This large number
" of adults in a normal sized residence can be expected to create
some parking problems even if none of the residents drive. It is
reasonable to expect that periodically they will be visited by
friends and family who will need a place to park while they are
there. This can be expected to create congestion.
20. Further, the residents of this group home will not be
,the routine senior citizens. If past experience is anything of a
predictor of the future, it is reasonable to expect that at least
some of the residents will not remain inside the home at all
times and may wander the neighborhood. The experiences of
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predictor of what may be expected in the future.
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21. The neighborhood in question is described as a
residential neighborhood of reasonably up-scale homes, the value
of which represents a significant portion of the net worth of
their owners. The residence in question is a commercial
operation. The Board found, and it is reasonable to expect, that
the thirty-three percent increase in residents of the existing
home, with a relative increase in the problems attendant thereto,
would have a substantial detrimental effect on the property
values of the surrounding residential properties, and
Petitioners, notwithstanding their obviously sincere promises to
do all they can to prevent that, have not shown that they can
reasonably do so.
22. Taken together, the evidence does not show that the
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essential requirements of' the law.
Based on the foregoing Findings of Fact and Conclusions of
Law, it is, therefore:
ORDERED THAT the appeal of Generosa T. Santos and Rose W.
Milam of the decision of the City of Clearwater's Planning and
Zoning Board denying their application for a conditional use
permit expanding the capacity of property located at 1430
Palmetto Street, in the city of Clearwater, to an eight bed
facility, is hereby DENIED and the Board's decision is affirmed.
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DONE and ENTERED
this 5th day of June, 1997, in Tallahassee,
t:il~(dC( //Jf(.,~
ARNOLD H. POLLOCK
Administrative Law Judge
Division of Administrative Hearings
The DeSoto Building
1230 Apalachee Parkway
Tallahassee, Florida 32399-3060
(904) 489-9675 SUNCOM 278-9675
. Florida.
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Fax Filing (904) 921-6947
Filed with the Clerk of the
Division of Administrative Hearings
this 5th day of June, 1997.
COPIES 'FURNISHED:
. Generosa T. Santos.
Oscar Santos
Rose W. Milam
1430 palmetto Street
Clearwater, Florida 34615
Leslie 'K. Dougall-Sides, Esquire
City of Clearwater
Post office Box 4748
Clearwater, Florida 34618-4748'
Cynthia E. Godeau
City Clerk
City of' Clearwater
Post Office Box 4748
Clearwater, Florida 34618-4748
NOTICE OF RIGHT TO JUDICIAL REVIEW
A party who is adversely affected by this Final'Order is entitled
to judicial review. Review proceedings are governed by the
Florida Rules of Appellate Procedure. Such proceedings are
commenced by filing one copy of a Notice of Appeal with the
agency clerk of the Division of Administrative Hearings and a
second copy, accompanied by filing fees prescribed by law, with
the District Court of Appeal, First District, or with the
District Court of 'Appeal in the appellate district where the
party resides. The Notice of Appeal must be filed within 30
days of rendition of the order to be reviewed.
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ADMINISTRATIVE HEARING
5
w. MILAM,
(WHITE PALACE),
STATE OF FLORIDA
REe1='l VED
OF ADMINISTRATIVE HEARINGS
HAY 7 12 06 PH '97
CASE'NO. 97-1108
/J uJJ UIVJS/ON OF
n{UI ADMIN/S TRATlYE
HEARINGS '
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DIVISION
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GENEROSA T. SANTOS AND ROSE
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Petitioner
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8 CITY OF CLEARWATER,
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Respondent
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11 BEFORE:
ARNOLD H. POLLOCK
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ADMINISTRATIVE LAW JUDGE
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13 DATE:
APRIL 16, 1997
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9:00 A.M. TO 10:20 A.M.
15 LOCATION:
MUNICIPAL SERVICES BUILDING
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100 SOUTH MYRTLE AVENUE
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CLEARWATER, FL
18 REPORTER:
DENISE ANN HERROLD
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NOTARY PUBLIC
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STATE OF FLORIDA AT LARGE
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o & D REPORTING SERVICE, INC.
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915 CHESTNUT STREET
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CLEARWATER, FL 34616
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"(813) 468-2002
FAX (813) 468-2003
D & D REPORTING SERVICE, INC. (813)' 468,-2002
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ADMINISTRATIVE HEARING
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1 A P PEA RAN C E S:
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2 For the Respondent: '
, L~SLIE K. DOUGALL-SIDES, ESQ.
CITY OF CLEARWATER
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P.O. BOX 4748
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8 . Petitioner's
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14 Witness
CLEARWATER, FL 34618-4748
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E X H I BIT S
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Marked for
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Description Identification
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Letters of Recommendation 11
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Direct Ex. Cross-Ex. Redirect Recross
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15 Oscar Santos
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16 Thelma Pope
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17 Sandra E. Glatthorn 20
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18 DonaldC. Pope
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0' & D REPORTING SERVICE, INC.. (813) 46i?-2002
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ADMINISTRATIVE HEARING
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THE COURT: Are you ready, Miss Dougall-Sides?
MS. DOUGALL-SIDES: Yes, Your Honor.
THE COURT: Are you ready, Mr. Santos?
MR. SANTOS: Yes, Your Honor.
THE COURT: We are in Clearwater, Florida, for
a final hearing in the case involving Generosa T.
Santos and Rose W. Milam. Is she not here?
MR. SANTOS: She's not.
THE COURT: As petitioners basically doing
business as White Palace; is that the name of the
facility?
MR. SANTOS: That's right.
THE COURT: Versus the city of Clearwater as
Respondent. My name is Arnold Pollock. I've been
appointed as the Administrative Law Judge in this
case for the state of Florida's Division of
Hearings, and this case bears the Division's case
number of 97-1108. The issue for consideration in
this case is whether the application of Mr. Santos
and -- is it Milam or Milam?
MS. SANTOS: Milam.
THE COURT: For a conditional use permit to
conduct a Levell Group Care Facility at their
property in Palmetto located -- it's actually unit
1, 'Lot 5, Palm Terrace Subdivision, otherwise known
D & D REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
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as 1430 Palmetto street, should be granted.
The city of Clearwater's Zoning Board met
previous to this time and in a four-to-three vote
voted'to deny the application, and Mrs. santos and
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Miss Milam have appealed, and we're here for the
purpose of a de novo hearing on whether or not the
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application should be denied.
Okay.
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Rather than have the pro se parties -- how do
you-all propose to do this? What's your experience
in doing this? How do you prefer to do them? Do
you prefer to have them put their case on and you
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respond or you put your case on and let them --
recognizing the burden rests with them, whoever
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goes first.
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MR. SANTOS:
Your Honor, I do have a question
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if I may. The question for this hearing is not for
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the actual approval to operate the ALP.
It's for
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an increase of beds, if I'm not mistaken.
THE COURT: Well, conditional use request is
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what it's listed as.
How do you see it, Miss
Dougall-Sides?
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MS. DOUGALL-SIDES:
Well, our normal procedure
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is to have 7-
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THE COURT: No, no, I mean, how do you see the
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issue?
D & D. REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
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MS. DOUGALL-SIDES: The conditional use
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approval request was for an expansion from six to
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eight beds. That increase in the number of
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residents kicks in a zoning category in the city
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which requires a conditional use approval. six or
6 fewer beds are allowed as of right in that zoning
7 district.
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THE COURT: In other words, what you're saying
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is if they retain it at six, they can stay and keep
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operating as it is.
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MS. DOUGALL-SIDES: That's correct.
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THE COURT: But if they want to go for the
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additional two beds, then you'd have to have the
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permit.
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MS. DOUGALL-SIDES: Yes.
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THE COURT: Conditional use permit to put in
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the two additional beds and to continue to operate
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with two additional beds. Basically, that's what
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it is. What is your practice, did you say?
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MS. DOUGALL-SIDES: Our normal practice is to
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take opening statements, and then since the burden
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is on the Appellants, we'd have them present their
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case and then the city present its case.
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THE COURT: I,understand you've already
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presented this once'to the Zoning Board?
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MR. SANTOS: Yeah. Unfortunately, I wasn't
I~
present at that time, Your Honor.
I really would
2
3
like to give Mr. and Mrs. Pope the first
4
opportunity because, believe it or not, this will
5
be our first formal --
6
THE COURT: Meeting?
MR. SANTOS: ...:- meeting as far as being able
to talk to one another, and unfortunately, it has
to come to this type of situation, so I really want
to know because we want to resolve this matter in a
.7
8
9
10
11
very civilized manner. We are willing to
12
compromise. We 'just want to know what the main
13
problem is.
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14
THE COURT: Well, I think the main problem,
1.5
Mr. Santos, has been outlined in -- do you have
16
copies of Mr. and Mrs. Pope's letter, and those of
17
the other neighbors who filed their objections in
18
response to a solicitation from the City?
19
MR. SANTOS: Yes.
, , .~ ...-...
20
THE COURT: So I think you know what their
objection is. Whether you want time
if you want
21
22
time to perhaps talk with the Popes and see if you
23
can convince them that it's okay in an effort of
24
settling that, that's one thing, but that should
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25
have been done before we came here today.
o & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
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MR. SANTOS: We do understand that, sir, and
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2
we have actually followed instruction by the Court
3
to'try and settle it, but the last time that my
4
wife tried to talk to them, they said in quotes,
5
They are not to -- they are advised by their lawyer
6
not to talk to us anymore.
7
THE COURT: To be perfectly honest with you,
8
Mr. Santos, I'm here.
I'm going to go through the
9
hearing.
I suggest that you present your reasons
10
for wanting the thing
wanting the expansion.
11
The city
the Popes a~e actually not a party.
1.2
It's the city.
1.3
MS. DOUGALL-SIDES:
I should mention that
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these hearings are sort of a hybrid -- it is
noticed as a public hearing, and I'm assuming that
1.4
"
1.6
the Popes are here in response to that public
1.7
hearing notice.
1.8
THE COURT: They can be heard.
19
MS. DOUGALL-SIDES:
I did not plan to call
20
them as a witness, but they certainly under normal
21
procedure would then have the right to be heard.
22
THE COURT:
I understand that, but the point
23
is the two parties involved are the City and you,
24
and the Popes will be heard.
I'll hear what they
o
25
have to say, and I will consider it as evidence,
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8
1
along with any other evidence, but you have the
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2
burden of going forward with the evidence to prove
3
you're entitled to the permit. Are you ready to do
4
that? Do you want to make an opening statement?
'5
MR. SANTOS: Do they want to start?
6
THE COURT: No. You go first.
Do you want to
7
make an opening statement before you start
8
presenting testimony?
9
MR. SANTOS: Not really -- well, in a way,
10
yes, because, like I said earlier, that we would
11
like to get to some type of an agreement.
I didn't
12
think that what we're asking for an additional
13
increase on the beds is unreasonable. It is
(rm..,)
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14
something that rightfully belongs to the facility
15
to begin with before the acquisition of my wife.
16
THE COURT: Do you want to wait until it's
17
your turn to make the opening statement, or do you
18
want to make a statement now?
19
MS. DOUGALL-SIDES: I'd prefer to go ahead
20
now, if you don't mind. The Appellant here has
21
requested below a conditional use approval for
22
what's termed a Level 1 Group Care Facility under
23
the Definition section of our city code, 35.11.
24
That is defined as the dwelling unit providing a
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living environment for seven to fourteen related or
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unrelated residents who operate as a family unit.
2
AS I mentioned earlier, six or fewer would be
3
able to, operate as of right under the zoning code.
4
And this Applicant wished to expand the number of
5
residents from six to eight.
6
The matter then went to the Planning and
7
Zoning Board which is our hearing board for
a
conditional use applicants. The staff
9
recommendation was neutral to favorable for
10
this applicant. However, the staff had not heard
11
from the neighbors who were objecting to it.
12
At the Planning and Zoning Board hearing, the
13
Board encountered significant opposition from the
14
neighbors as is reflected in the tape of the
1.5
hearing and in the file which Your Honor has with a
16
number of written letters addressed to the Board
17
with the objections of the neighbors.
18
The Board did deny the application apparently
19
on the basis of compatibility or noncompatibility
20
with the neighborhood, disturbance of the
21
neighborhood, and one of the criteria of our zoning
22
code is that the application must be consistent
23
with the community character of the surrounding
-24
property. So this was the basis for denial.
25
While mere opinion of neighbors under relevant
o & 0 REPORTING SERVICE, INC. (813) 468-2002
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case law may not be enough to deny an applicant, it
10
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was apparent from the neighbors' comments that it
.3
was not merely their personal opinion or
4
philosophical opposition to the concept that they
5
were relying on for their objections, but they did
6
cite specific incidents which had occurred which
7
they felt showed the inappropriateness of the
8
particular operation. And, of course, this
9
applicant did have a history of operating with six
10
or fewer residents.
It's not a new application, so
11
the neighbors did have some past history to look
12
at.
13
Thus, the city would argue that there was a
14
factual basis for the Board's action, not simply
15
neighborhood opinion.
The city does rely mainly on
16
the record below in this case.
I will have Miss
17
Glatthorn testify briefly as to the zoning history
18
and her records.
The burden of proof is on the
19
Appellant here, and we believe that the evidence
20
will demonstrate that substantial competent
.21
evidence supported the Board's decision below.
22
THE COURT: Mr. Santos, do you want to call
23
your first witness? Do you have anyone to testify
24
or do you want to testify?
25
I just have a letter of
MRS. SANTOS:
D & D REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
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1
recommendation from the agency which I sent my
2
application.
3
THE COURT: We'll mark this as Petitioner's 1
4
for identification. Have you seen this, Mrs.
5
Dougall-Sides?
6
MS. DOUGALL-SIDES: No, I don't believe I
7
ha~e, sir. No objection.
8
THE COURT: All right. I'll mark it and
9
receive it into evidence then as Petitioner's
10
Exhibit 1.
11
(At this time Petitioner's Exhibit No.1
12
was marked for identification and admitted
13
into the record.)
14
THE COURT: Who is going to testify for your
15
side,. Mrs. santos?
16
MRS. SANTOS: It's just us.
17
THE COURT: Who wants to go first?
18
MR. . SANTOS: I'd like to say something, sir.
19
o S CAR
SAN T 0 S
20 WAS CALLED AND AFTER BEING DULY SWORN WAS EXAMINED AND
21 TESTIFIED AS FOLLOWS:
22
23 ' DIRECT EXAMINATION
24 BY MR. POLLOCK:
25
state your full name, please.
Q.
o & D REPORTING SERVICE, INC. (813) 468-2002
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1
A.
,My name is Oscar D. Santos.
s-a-n-t-o-s?
Yes, sir.
What city do you reside in?
I reside at 143 ---
No, just the city.
Clearwater, Florida.
Go ahead.
Mainly the opposition on us getting an
14 find it to be very -- I'm a very sensitive person when
10 increase on the beds that we have requested trying to --
11 apparently trying to show that they're discrediting us
12 not being capable of running the facility as they claim
13 . to be. Like I said, I've read the transcript, and I
1.5 it comes to this because they even were attacking our
16 family, which I don't think is even related to the
17 request for the bed increase.
2
Q.
When you say you read the transcript,-what
19 transcript are'you speaking of?
24
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3
A.
4
Q.
5
A.
6
Q.
7
A.
8
Q.
9
A.
18
Q.
23
A.
Q.
A.
Q.
that.
A.
25
I have not read that. I'll have to listen to
I would like to respond to every remark they
o & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
13
1 have here if I may, and most important I want to
2 respond, and I really want to emphasize it because my
3 priority is my family.
I was raised in a great family
4 values, and one of the main concerns here is that our
5 kids who reside in the same facility are not being
6 brought up properly.
7 Well, Your Honor, 1 have proof here of
8 credentials of my kids' schooling who have been
9 exemplary to very good. If they claim that that is not
10 a good environment for my kid, I do have this as proof.,
11 Secondary, we did not get involved with the
12 ALF facility instantly. It's something that we have
thought and thought over for a while. We have actually
made some time to observe other facilities. There are
other facilities around, and if I may name one, it's
called Leisure Living whichl is actually run also by a
family with twelve residents. There has been no record
of any violation or not following any guidelines that is
stated by the city of Clearwater or the state or the
20 HRS. We haven't been cited for anything.
I think our
21 record so far has been impeccable.
22
I strongly believe that this is something that
23 probably could have been settled because it seems that
24 the matter is being -- was brought to us in a more
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25 personal level as opposed to the business aspects of it.
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They claim that the residents -- the term they
2 used is homeless. Actually, these residents that we
3 have have families. Their families are free to visit
4 them any time they want to.
In fact, they pick them up
5 o~ holidays. Some will pick them up almost every
6 weekend, and I have pictures here of how we conduct,
7 celebrate some holidays with the residents.
8
Again, they're saying that they're violent. I
9 think violence is inflicted by a nonviolent (sic). If
10 we know that they will be threat to others, we'd sure
11 damn know that they're a threat to us first as far as
12 any possible violence occurring, and I would never put
13 my family in that situation.
14 My wife is trained and qualified to handle the
15 facility, and I think she has done a tremendous job.
16 Between myself and her and another staff that's also a
17 relative of ours, I think we're operating the facility
18 as smoot~ly as we can.
19 The two residents which are -- actually one
20 resident that was named in one of the complaints was
21 actually dismissed prior to the first hearing, and she
22 was dismissed in our own cognizance, mainly, because
23 she's been counseled pertaining to Mr. and Mrs. Honka's
24 testimony about Miss Cindy Crane.
I do have a picture
25 of Cindy Crane there, which they really had -- cindy
D & D REPORTING SERVICE, INC. (813) 468-2002
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1 Crane is one of our very active, very sociable.
She, in
15
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2 fact, has her own driver's license.
She drives around
3 whenever she wants to. They have to realize these
4 people are not to be locked in the facility.
5 The moment that it was brought to me by Mr.
6 Honka about the disturbance of Miss crane, and
7 unfortunately, Mr. Honka wasn't here because I have a
8 fairly good relationship with Mr. and Mrs. Honka. We
9 talk.
In fact, there are'times we even socialize, and
10 he had said that it reminds me of the fact that I'd
11 promptly rectify the problem if there was one.
It's not
12 something that we ignore.
13 Like I said, again, the resident that's in
14 question is no longer with us prior to even the hearing.
15 We want to keep it safe. We don't want to inconvenience
16 the neighborhood. Time and time again we have made
17 effort to talk to our neighbor, Mr. and Mrs. Pope and
18 haven't had any success.
For whatever reason, I don't
19 know.
20 But I think the facility is entitled for a bed
21 increase, given all the facts that we;meet all the
22 requirements, and by the end of this hearing if it's
23 proven to be that we are not entitled for this increase,
24 then I rest my case, Your Honor.
25
Do you want to cross-examine?
THE COURT:
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16
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MS. DOUGALL-SIDES: Yes, just briefly.
2
3 CROSS-EXAMINATION
4 BY MS. DOUGALL-SIDES:
8
Q.
A.
Q.
you?
A. .
Q.
No. My wife actually is on the title.
9
11 conditional use approval?
.12
A.
Did I sign it, ma'am?
13
You did not sign it, did you? Your wife
Q.
14 signed it?
15
A.
Yes.
16
MS. DOUGALL-SIDES: Nothing further.
17
THE COURT: Anything else, Mr. santos?
THE WITNESS: Well, after the hearing, we
had made an effort because, like I said, it became
-- 'it was something that was told to us to find
ourselves to be in that situation that we
18
19
20
21
2'2
apparently have some neighbors that was obviously
23
solicited to complain about their facility.
24
As far as I'm concerned, the only two
25
neighbors that are even aware of the facility
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20
21
22
23
24
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25
ADMINISTRATIVE HEARING
17
existing is my neighbor on both sides, Mr. and Mrs.
Honka and Mr. and Mrs. Pope.
In fact, right after
the first hearing, I don't know exactly their name
-- do you know their name -- had approached my wife
and said that they're not even opposing to the
facility or the bed increase.
And then we have also made an effort because a
couple of days after the hearing this gentleman who
appeared to be really homeless, he was a street
person, was wondering around, had been knocking on
the doors, knocking on everybody'S door. He even
knocked on our door. As a sign of good gesture, I
just gave him something to eat, and he kept going,
and at the very end part of the house, which I
believe is Mr. and Mrs. -- it's on Palmetto, if I'm
not mistaken, it's Mr. and Mrs. Harmon, their
residence, I saw them coming out and, again,
assuming that the gentleman came from our facility.
So I told my wife.
Let's stop, let's get out
to them, and you talk to them and tell them that
that gentleman was not from our facility.
THE COURT:
Do you have any other witnesses
you want to call? Mrs. Santos, is there anything
she can add?
MR. SANTOS: They have mentioned -- if I may
D & D REPORTING SERVICE, INC. (813) 468-2002
ADMINISTRATIVE HEARING
18
1
add, sir, that they didn't have a problem about
n
2
elderly residents. We're very flexible.
If that's
3
the way to compromise, we can handle elderly
4
residents if they want to.
5
THE COURT: All right.
Do you have any
6
further cross?
7
MS. DOUGALL-SIDES: No, sir, but may I ask if
8
Mr. Santos was offering these items as exhibits?
9
THE COURT: These all appear to be originals,
10
and I don't want to take them from you if you have
11
copies. Are you offering these as exhibits? If
12
you are, I'm going to have to ask you to make
13
copies for me and submit the copies because I don't
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14
want to take your son's citizen of the month
15
award, the honor roll award.
16
As far as the certificates for savings, that
17
doesn't reflect anybody's name on there, but if
18
you'll make copies of these.
Now, as far as the
19
pictures are concerned, I'm going to consider these
I-
20
primarily as a demonstrative exhibit.
I'm not
21.
going to consider them as evidence; merely as your
22
support of what you're saying, and they are
23
pictures of what appear to be a number of adults in
24
a family setting.
Some around the dinner table.
u
25
As a matter of fact, most around the dinner table;
o & D REPORTING SERVICE, INC. (813) 468-2002
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19
1
some sitting in what appears to be the living room
~
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2
of a home, more eating, more eating. I understand
3
that you're offering these in an effort to show the
4
family atmosphere.
5
MR. SANTOS: The family atmosphere because
6
that's what it is.
7
THE COURT: Do you have any objection for me
8
just looking at them for that purpose as
9
demonstrative?
10
MS. DOUGALL-SIDES: No, sir.
11
THE COURT: Because I will not accept them as
12
an exhibit, and then I won't take them from him.
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MS. DOUGALL-SIDES: The city would object to
14
the other certificates just on relevance grounds.
15
I don't believe there was an issue as to
16
THE COURT: No, but it is in support of his
17
position that they are operating the facility as
18
their family home, and that exposure to the clients
19
up to that point, apparently, has not done any
20
damage to their son's success in academics and
21
citizenship and for that purpose is what I'm
22
considering it only.
23
Is there anything else you have to offer
24
before I turn it over to Mrs. Dougall-Sides?
u
25
MR. SANTOS: No.
D & D REPORTING SERVICE, INC. (813) 468-2002
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1
THE COURT: Okay, you rest. Okay. All right,
~
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2
Mrs. Dougall-Sides, the floor is yours.
3
MS. DOUGALL-SIDES: The city would call Sandra
4
Glatthorn.
.,
5
SAN D R A
G L A T THO R N
6 WAS, CALLED AND AFTER BEING DULY SWORN WAS EXAMINED AND
7 TESTIFIED AS FOLLOWS:
8
THE COURT: State your full name, please.
9
THE WITNESS: Sandra E. Glatthorn.
"
10
THE COURT: S-a-n-d-r-a or is there a U?
11
THE WITNESS: S-a--
12
THE COURT: S-A-N-D-R-A E. --
13
THE WITNESS: G-l-a-t-t-h-o-r-n.
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14
THE COURT: What city do you reside in,
.15
please?
16
THE WITNESS: I reside in Largo.
17
18 DIRECT EXAMINATION
19 BY MS. DOUGALL-SIDES:
20
Q.
Miss Glatthorn, are you employed with the city
21 of Clearwater?
22
A.
Yes, I am.
23
Q.
In what capacity?
24
A..
Planning Administrator.
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Q..
How long have you held that position?
D & D REPORTING SERVICE, INC. (813) 468-2002
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A.
I assist the director of the department in
21
ADMINISTRATIVE HEARING
1
A.
That particular title, about one year.
()
2
Q.
What are your job duties in that position?
4 various responsibilities, budgets, preparation of
5 reports, overseeing materials that go out of the
6 department. Attending hearings such as this one and --
7 is that enough?
8
Q.
That's fine.
Did you review the files
9 regarding this property involved today regarding the
11
A.
Yes.
10 zoning history?
12
Q.
What did you find in the city records
13
regarding the zoning of the property?
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A. Well, it's been a single-family zoning
15 property. Our records indicate that since 1983 there
16 has been an adult congregate living facility or assisted
17 living facility as they are now called at this location.
18
Q.
When you say facility, do the records indicate
19 how many residents were present?
20
A.
They did indicate that it was established for
21 six clients in 1983. Well, actually, in 1985 they were
,22 approved for eight, but then there was a period of time
23 of more than two years where there was no business
24 license at this location.
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Q.
Does the city consider the approval then to
D & 0 REPORTING SERVICE, INC. (813) 468-2002
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22
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24
ADMINISTRATIVE HEARING
22
1 have lapsed?
2
Yes. Then in March of 1994 Mrs. Santos
A.
3 received approval for six clients for an adult
4 congregate living facility at this location.
5
THE COURT: When was that, ma'am?
6
THE WITNESS: In 1994 March.
7
THE COURT: Mrs. Santos did what?
8 BY MS. DOUGALL-SIDES:
9
A. She received zoning approval for six clients
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as an adult congregate living facility.
Q. Do the records reflect any further licensing
between that time and this application?
A. No.
THE COURT: When was this application filed?
THE WITNESS: It was actually filed December
15, 1996, is the date on the application.
THE COURT: That's eight clients?
THE WITNESS: Yes.
THE COURT: I'm sorry, Mrs. Dougall-Sides. I
shouldn't interrupt like that.
MS. DOUGALL-SIDES: Oh, that's fine. In the
record you will find the complete application and
staff report.
THE COURT: I have no doubt.
25 BY MS. DOUGALL-SIDES:
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ADMINISTRATIVE HEARING
23
1
Miss Glatthorn, did you prepare a staff report
Q.
2 for this application? Did your department prepare a
3 staff ~eport?
4
A.
Yes.
5
Did you review that staff report?
Q.
6
Yes, I did.
A.
7
Q.
What was the recommendation of the report to
8 the Board?
9
The recommendation was tha~ staff supported
A.
1.0 the request. We felt it was -- from the information
11 submitted in the application, it seemed like it would be
1.2 compatible.
13
Q. Did you then attend the Planning and zoning
14
Board meeting of February 4, 1997?
A.
Yes, I did.
Q.
Did you hear the testimony that was taken
17 regarding the application at that meeting?
18
19
20
21
A.
Yes.
Q.
The Board denied the application, correct?
A.
Yes, they did.
Q.
What was your understanding of the reasons for
22 the Board denia2?
23
A.
The reasons primarily they felt it was not
24 compatible with surrounding properties, and that there
0,
25 was a negative impact on surrounding properties.
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ADMINISTRATIVE HEARING
24
1
To your knowledge, did anyone from the city
Q.
2 staff solicit neighbors to appear in opposition to the
3 application?
4
No.
A.
5
Having heard the testimony at the hearing, do
Q.
6 you agree or disagree with the Board's decision at this
7 point?
8
After having benefit of the public hearing,
A.
9 staff would support the decision made by the Board.
Q.
Why is that?
A.
It was brought out as the Board indicated that
12 there were some complaints, that the neighbors felt the
13 use 'was not compatible with their single-family
14 properties, that there were some negative impacts from
15 this facility, and they didn't want to increase the
16 number of clients.
17
Q.
Can you describe for the Judge the zoning
18 requirements for Level 1 Group Care Facilities in the
19 RS-B District.
20
A.
In the RS-8 zoning district the use of Level 1
21 Group Care is a conditional use. that's subject'to
22 approval by the Planning and Zoning Board after pUblic
23 hearing.
24
Q.
And what type of uses are allowed generally in
25 an RS-8?
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1
2
3
4
5
6
7
8
A. It's primarily a single-family zone,
residential single family at 7.5 units per acre, and the
principal uses would be single-family residents or
family care which is in the same setting as the
single-family residents for including six clients.
Q. So six or fewer it's called family care?
A. Yes.
Q. Seven to fourteen it's called Level 1 Group
9 Care?
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
A. That's correct.
Q. What type of clients are allowed by the zoning
code in those facilities?
A. By the zoning code they could have clients
elder.ly, physically or mentally handicapped,
non-dangerous, mentally ill clients.
Q. But something like prisoners or a halfway home
for criminals, defendants, would not be allowed?
A. That's correct.
Q. What, if ,any, distance restrictions regarding
this type of facility exists in the zoning code?
A. Well, being that this is a conditional use
urider the RS-S, we do not apply the distan6e
restrictions from the single-family district because the
conditional use covers that approval.
MS. DOUGALL-SIDES: I have no further
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ADMINISTRATIVE HEARING
26
1
questions.
2
THE COURT: 'Any questions of the witness?
3
MR. SANTOS: No, Your Honor.
4
THE COURT: No cross. All right.
,
5
MS. DOUGALL-SIDES: The city has several
6
exhibits of various code sections that it would
7
like to introduce. Section 35.11, Definitions.
B
THE COURT: Have you seen these?
9
MR. SANTOS: No.
THE' COURT:
35.11, Definitions. This is of
the Clearwater City COde, is that correct?
MS. DOUGALL-SIDES: Yes, sir.
THE COURT: I can officially recognize those
without having them admitted into evidence. Do you
know what that means?
MR. SANTOS: No.
THE COURT: What that means is that ordinarily
what I'm going to consider has to be proven to be
authentic. In other words, it has to be -- the
certificate, for example, I could have required you
to bring the principal of the school in to show
that that certificate was really for your son. Or
I could have required somebody to testify, whoever
took those photographs, that they are the ones that
took the photographs and that they accurately
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1
demonstrate the situation existed. That's what
2
normally happens.
3
There is an exception, however, in regard to
4
such things as statutes, rules, city codes, laws,
5
which are published which are well-known which
6
anybody has access to.
They do not have to be
7
proven by testimony.
If there's a copy of it, and
8
everybody agrees that it's a copy of the law, I can
9
consider the law because I don't have to make any
10
facts.
I don't change the law.
I merely apply the
11
law to the facts.
12
So when I say I officially recognize those
1.3
provisions of the city code, what I am saying is,
14
yes, I will look at, Section 35.11 of the
15
Clearwater city Code and whatever other extracts
1.6
from the city code that she asks for.
It's not
1.7
evidence.
It's merely the law.
18
Then continuing, section
MS. DOUGALL-SIDES:
1.9
41.201, Family, Group and Congregate Care facility.
20
Section 36.033, Planning and Zoning Board.
21
s~ction 40.101 through 40.106 which are the zoning
22
requirements for the RS-8 Zoning District, and
23
finally Section 41.021 through 41.053, which are
24
the conditional use approval criteria.
25
And the city would rest.
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ADMINISTRATIVE HEARING
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THE COURT: Do you have any objection or any
problem with me applying those rules and those
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provisions of the city Code to this case?
4
MR. SANTOS: NOt Your Honor.
5
THE COURT: I don't see why you should. I
6
mean, that's the law that I have to follow. May I
7
have them back, please. That one, too. I will
8
then officially recognize, and use in my
9
consideration of the matters herein those
provisions of the Clea~water City Code which have
been referred to by counsel for the City, and they
10
11
,12
are -- I will give the numbers 35.11, 41.201,
. "
13
36.033, 40.101 through 40.106 and 41.021 through
,'0
14
41.053. The city has rested.
15
NoW, we have the opportunity to open the door
16
for public comments.
17
THE L MAP 0 P E
18 WAS CALLED AND AFTER BEING DULY SWORN WAS EXAMINED AND
19 TESTIFIED AS FOLLOWS:
20
21. .DIRECT EXAMINATION
22 BY MR. POLLOCK:
23
state your full name, please.
Q.
24
Thelma, T-h-e-I-m-a, 0, middle initial, Pope,
A.
,,~'<,
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25 P-o-p-e.
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ADMINISTRATIVE HEARING
29
1
Q.
Mrs. Pope, what city do you reside in?
()
2
A.
Clearwater.
3
Q.
Mrs. Pope, let me advise you before you
4 testify that you may be asked questions if you do
5 testify by either Mr. Santos or Mrs. santos or the city
6 attorney. You don't have any problem with that?
7 A. No.
8 Q. Go ahead.
9 A. I just wanted to address the fact that she
10 said that they run it as a horne, okay.
Now, they take
11 their people from I understand Directions. Directions
12 have a lot of mentally ill people there. Those mentally
o
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13 ill people apparently are on drugs. He says they're
14 non-violent, but on February 4, '97, I called the
15 police, that was the day 'we had the hearing.
I called
16 the pOlice because my neighbors told me when I got home
17 that the police had been there twice.
You can check
18 this on the police records.
1~ They. told me then that the rescue ambulance
20 and police were there because a resident hit one of the
21 employees. Now, if that's not violence, I don't know
22 what is. Another thing that happened, and I'm not
23 saying this is because of violence, but the windows were
24 broken out of the front bedroom one day.
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25
Q.
Whose front bedroom?
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1
I, mean, there was no window. It's not there
A.
~
2 at all.
3
Are you talking about your front bedroom?
Q.
4
No, theirs.
A.
5
This is all stuff that happened in the Santos
Q.
6 home?
7
A.
Yeah. Now, I'm not saying that someone broke
8 th~ windows out, but the windows just don't get broken
9 out of their own accord, you know. She said something
10 about at the last meeting she said -- they asked her if
11 she would stay in the house what she would do if they
12 got eight people in the house, eight residents. She
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13 said at that point they would move out and bring in
14 people to take care of them. So it is no longer a home.
15 It is,facility. It is an institution.
16
I was trying to think what else I need to tell
1.7 you. As for Honka, he is a nice fellow, and he is very
1.8 friendly with you, Oscar, but he told me he's petrified
1.9 of his daughter being in there.
She's 15 years old.
20 Those things count, those things make your life richer
21 or poorer.
22
This is what we all have is what we live from
23 day-to-day, and a lot of us don't want to leave. We
24 don't want to leave our homes, but what do we do, you
o
25 know. Our question was not that they were abusing their
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1 children or hurting their children.
In fact, I told
(~
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2 you, Generosa, that it wasn't.
I think you're a
3 wonderful mother, did I not?
4
THE COURT: Well, she can't testify.
5 BY MR. POLLOCK:
A.
Well, I did.
I told her I think she's a '
wonderful mother, and I have very few words with her. I
have no question about her being a good mother. My
question is is it appropriate for her to have three kids
in there with people that are on drugs.
I mean, it's just like we're in a horror story
here or something, and how can you say it's a family
when you're going to move out and leave all those
people, and we're going to be at their mercy.
How far
15 ,are we from where you live? We're 20 feet away from
16 that house.
Every time I get in my car I look at that
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17 house.
18 And as for John Harmon down the street, he
19 came to me and he said, I saw so many police cars one
20 day, three police cars out there that I asked the
21 policeman what was going on. He said they're having an
22 investigation, and we're not allowed to tell you. He
23 said, I'm worried, Taffy. I own this house, this is my
24 home. He said, What is going on? So that's where all
25 this came from.
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ADMINISTRATIVE HEARING
32
1
Oh, and another thing, the complaints from the
~
,,'
2 neighborhood still stand.
I went around and I asked
3 each one, Do you want to change something or do you want
4 to say it's better or it's worse? They said, No, just
5 let it stand., We can't be there, but let it stand. I
6 can't think of anything else I should tell you.
7 Oh, another thing she said, Well, they have no
8 question about us, about doing residents like elderly,
9 which is originally it started out.
Originally, the
10 city of Clearwater turned it down. Tallahassee put it
,11 in there, 'anyway. When Tallahassee put it in, it was
12 for six residents, elderly.
13 The first people were in there it was. fine.
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14 We had no quarrel with them. We lived side by side.
15 Except for an ambulance occasionally, there was no
16 .problem with it. The second one or the third one,
17 whatever it was, was a horror story.
It was a horror
18 story. I could tell you tales that you wouldn't
19 believe. They went bankrupt, and I said to Don when the
20 new people went in there, I said, I'm not going to have
21 anything to do with them.
I'm going to hold my peace
22 until we see what's going to develop.
23 When we started seeing all these weird people
24 walking around, and I had the incident with the police
;~
25 where the guy tried to knock my door down, then I really
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ADMINISTRATIVE HEARING
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1, got frightened. From there on I was frightened~ when I
2 was in my yard and people startled me. When that girl
3 that they call cindy swore at me that day, she called me
4 everything for no reason. I had my radio on, I was
5 digging in my garden. I didn't hear her.
6
When I turned around, she was in my face
7 screaming at me. Hey, that's violence. That's violence
8 of the worst sort to me. I'm intimidated, I'm
9 frightened. I do not understand how you can keep
10 putting these things in people's neighborhoods.
I could
11 see the elderly, I could see -- if you ~ive them I,
12 permission to do eight elderly, what's to say that
13 they're not going to turn around and take people from
14 Directions again.
15
We don't know who's in that house. We don't
16 know from day-to-day. They come and they go.
It's like
17 a revolving door. All we want is a little peace, a
18 little quiet. It was a very quiet neighborhood up to a
19 point, and it isn't anymore.
THE COURT: Do you have any questions?
MRS. POPE: One more thing while I'm still
under oath.
THE COURT: You're going to be under oath
until you leave now.
25 BY MR. POLLOCK:
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A. Well, we went to a seminar, a forum in st.
Pete on these elderly homes and stuff, and I learned
that we are probably some of the luckier ones.
The horror stories I heard at that meeting were
unbelievable, and they all concerned 55I patients, the
majority of them -- the majority, let me make a
correction. Urinating on the front porches,
8 masturbating in the bushes, some real horror stories,
9 and I don't understand --
10
I realize that there is a problem with the
11 mentally ill, t~at we do not want to institutionalize
12 them. There has to be a better way to do it than this,
J.3
that you ruin people's lives.
I mean, it's like'having
J.4
a bad apple in the pot.
It's just radiating, and it!s
15 just ruining. My neighbor's a widow.
She's scared to
1~ walk at night.
She calls me all the time. And another
17 thing, Mrs. Mullen, is it, Milam?
18
MRS. SANTOS: Milam.
19 BY MR. POLLOCK:
20 A. Mrs,. Milam said at the last meeting that she
21 Carne over from I guess it was the Philippines to take
22 care of our poor and unwanted. Well, Don and I are the
23 caretakers in our neighbor, and you can ask anybody
24 we had an elderly couple behind us.
We had a widow on
25 the right.
I mean, we are the ones when the widow down
o & D REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
35
1 the street, when she had her hip done, it is Don and I
2 that go out and take care of them and take them to the
3 hospital. We try to fix little things in their house.
4 Don puts little things on the toilets, so they can get
5 up off of the toilet and all those little things that
6 they don't have anybody to do things for. We take care
7 of our own. I kind of resent that, that kind of hurts.
8
We're Americans, we take care of our own. I
9 don't take care of the mentally ill.
I don't understand
10 them. I'm afraid of them. I'm not trained for it. I
1.1 really don't think she's trained for it.
She's trained
12 in the paperwork, all the paperwork that they do at HRS.
C)
13 She's not trained in taking care of our mentally ill.
14 And it's become a very emotional thing, very emotional,
15 and I try very hard not to get emotional about it. It's
17
20
21
22
o
16
cut and dry, but it's really very hard.
THE COURT: Let me tell you what my job is.
My job , not to put home in there or keep it
1.5 a
.out. You said, Why do you continue to put them in
there. I don't nor does the Division of
18
19
Administrative Hearing. This is a zoning matter
for the city of Clearwater. The City of Clearwater
23
Zoning Department is the one who makes the final
24
decision. I am a state Administrative Law Judge
25
right here under contract. The City of Clearwater
D & 0 REPORTING SERVICE, INC. (813) 468-2002
ADMINISTRATIVE HEARING
36
1
is paying the state of Florida for me to come down
o
2
and hear the facts.
I'm going to make findings of
J
fact, period.
Whatever the city chooses to do is
4
going to be their decision based on the facts I
5
find and the law as it exists.
6
I would suggest to you this, if you have any
7
and you obviously do -- serious heartburn with
8
the system as it exists regarding the placement of
9
foster and adult care homes, I suggest -- and it is
10
a problem.
I don't question that.
It's a problem
11
not only here.
It's a problem allover.
I suggest
12
you talk with your legislators about that, because
13
that's where the solution is going to lie.
c~
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14
The city and I, I make findings of fact based
15
on evidence. The city takes those facts, and they
16
are bound by their code to apply the code to the
17
facts, and it's almost like a mathematical formula.
18
There is room for consideration, but consideration
, ,
19
of the facts that you have raised is the reason
20
we're holding the hearing.
21
The zoning Board met to give you opportunity
22
for pUblic comments, and I'm here.
I'm going to
23
consider all that, and I'm going to make findings
24
of fact, but if there's a problem with the
o
25
situation as it exists, the problem has to be
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1.
resolved at the legislative level, not here. I can
.0
2
only make findings of fact in this one case.
3
MRS.. POPE: My one final thing is that what
4
are we going to gain by having eight people over
5
there now when there's a problem with six, and
6
they're going to move out when they get the eight.
7
They're going .to take the three children, and mom
8
and dad, they're going to leave. Now we're going
9
to -- they'll need caretakers. There will be how
10
much control over that building at that point.
1~
, THE COURT: I understand your point.
12
MRS. POPE: I don't think I have anything else
13
to say.
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THE COURT: Mr. Santos, did you have any
15
questions you wanted to ask Mrs. pope?
16
MRS. SANTOS: I have.
THE COURT: All right, Mrs. Santos. You want
to say something?
MRS. SANTOS: I have --
THE COURT: Let's wait. We'll get to that a a
17
18
19
20
21
minute. Do you have any questions of Mrs. Pope?
22
MR. SANTOS: I do have questions as far
23
THE COURT: Not argument but questions.
24
MR. SANTOS: In response to, what they claim as
,
~
25
having police cars and ambulance there --
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1
THE COURT: That's not a question. What's the
2
question? Is there a question you want to ask her?
3
MR. SANTOS: No, no.
4
THE COURT: Because if you want to tell me an
5
explanation for that, then you can do that when you
6
go back on the stand, and I'll put you under oath
7
again, but do you have any questions?
8
MR. SANTOS: No, sir.
9
THE COURT: Do you, Mrs. Dougall-Sides?
10
MS. DOUGALL-SIDES: Just briefly.
11
1.2 CROSS-EXAMINATION
13 BY MS. DOUGALL-SIDES:
1.4
Q.
Mrs. Pope, you had mentioned an incident with
15 a man trying to knock your door down?
17
16
A.
Uh-huh.
Q.
Could you briefly describe that.
18
Well, I was in the house one day, and I heard
A.
19 an awful banging on the door, and I have a little
20 peephole, so I don't open the door.
I looked in the
21 peephole, and there was a big, tall fella. His face was
22 all screwed up. He was very angry. He was not only
23 banging on my door, he was kicking it with the bottom of
24 his feet.
25
So I just stood there very quietly and finally
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39
he left, and I thought that was the end of it. I went
back and got my ironing out and it started again. This
time it was really bad, pictures slid down the wall. I
went and 1 got Don, he was out in the garage, and I
said, There's someone beating on the door, I think he's
from next door.
Don came to the door, threw open the door, and
he read him the riot act. He just pointed and really
just told him off. Then I got to thinking about it, and
10 I called the police because I thought, well, I better
11 document it because no one would believe me.
12
I called the police and the police carne. He
13 was very nice. He went next door, and then he came
14 back, and he said to me. that will never happen again.
15 He said,. I've taken care of the matter, and they've
16 assured me that it will never happen again.
17
Was it your impression that the person banging
Q.
18 on your door was from
19
He was from there, yes. Afterwards I saw him
A.
20 in the yard. The same fella
Q.
Was that in the Santos yard?
A.
Yes, he was in Mrs. Santos' yard. This is the
23 same fella that used to come to my -- stand by the fence
24 and just watch me. This is also the fella that I
.~
25 complained about in the front bedroom -- in the back
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1 bedroom so that we couldn't sit in our yard.
He's gone
G
2 now.
I think he went the day before the 4th, February 4
3 or around that area.
4
THE COURT: Have you ever been. in the Santos
5
home?
6
THE WITNESS: No.
I told you because of the
7
last experience we had, which was people coming
8
into our garage crying and screaming and rescuing
9
the guy that kept on wondering through the yard
1.0
because he had Alzheimer's, and quite a few
11
incidents like that. We had decided to adopt a
12
kind of wait and see.
13
The house was empty for I think two years, and
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Don and I mowed the grass and tried to keep it up
15
so it didn't look too bad.
Then when they moved in
16
and there was a flurry of activity, we didn't know
17
what was going on, so we adopted a wait and see,
18
just leave it alone to see what would happen. And
19
then we started seeing all these people.
20
THE COURT: Aside from the fella banging on
21
the door, have you ever had anybody else from the
22
facility'come onto your property?
23
THE WITNESS: No, stand by the fence.
24
THE COURT: Just stand by the fence?,
u
25
THE WITNESS:
Yeah.
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41
1
THE COURT: The lady who accosted you I should
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2
say?
3
THE WITNESS: She swore at me.
4
THE COURT: Was she on the other side of the
5
fence?
6
THE WITNESS: The other side of the fence,
7
right leaning on the fence, yeah. So she was maybe
8
six feet away from me if I were in the flower bed,
9
or 5 feet away.
10
THE COURT: How many times has that happened
11
where people have said something to you over the
12
fence or have --
13
THE WITNESS: Well, the fella, I couldn't
o
14
understand what he was saying, twice --
15
THE COURT: To be honest with you, Mrs. Pope,
16
what I'm trying to find out is get a flavor of
17
whether it's an ongoing thing, does it happen
f.
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,
18
weekly, does it happen monthly?
19
THE WITNESS: Twice 1 would say.
20
THE COURT: Over how long a period of time?
21
THE WITNESS: It seemed all at once. About
22
four months ago.
23
THE COURT: How long has the place been in
24
operation?
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THE WITNESS:
I have no idea.
D & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
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42
THE COURT: When's the last experience you had
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2
with an unpleasant situation?
3
THE WITNESS: I think it was that girl, which
4
would have been before February the 4th, because I
5
know she was gone then.
6
THE COURT: Is there anything else you want to
7
add?
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8
THE WITNESS: I can't think of anything.
12
DON A L 0
POP E
9
THE COURT: Mr. Pope, do you have anything you
10
want to say? If you do, I need to put you under
11
oath.
13 WAS CALLED AND AFTER BEING DULY SWORN WAS EXAMINED AND
c:>
14 TESTIFIED AS FOLLOWS:
15
THE COURT: Your full name?
16
MR. POPE: Donald C. Pope.
17
THE COURT: Also the same residence,
18
Clearwater?
19
MR. POPE: Yes.
20
THE COURT: All right. What is it you want to
21
say?
22
MR. POPE: People may be wondering why I don't
23
say anything.
I have a short fuse and I know it.
24
That's basically -- I spent a lot of time in the
~
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south Pacific, and I'm prejudice.
I'm not afraid
D & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
43
1
to say it, and I will not -- anything that's going
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2
on here I just wanted to make a statement, I've got
3
a short fuse and that's the reason I'm not talking.
4
THE COURT: Anything else, any questions of
5
Mr. Pope?
6
MS. DOUGALL-SIDES: No, sir.
7
THE COURT: Mr. Santos, I believe you said you
8
had something you wanted to add in rebuttal.
9
MR. SANTOS: Actually, now it becomes a
10 . question to Mrs. Pope, if I may ask her a question.
, 11.
THE COURT: Sure, go ahead.
12
MR. SANTOS: I was just wonde=ing if the
13
Honkas gave us the courtesy or whenever a
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disturbance was created by one of our residents,
15
how come that we weren't paid the courtesy to be
16
told to us personally of the disturbance that the
17
one resident made to them.
18
THE COURT: I think that's something YOU'd
19
,have to ask the Honkas because I don't think Mrs.
20
Pope can tell you why the Honkas chose to tell her
21
and not you.
22
MRS. POPE: Can I say it?
23
THE COURT: I guess.
24
MRS. POPE: Mr. Honka said he did tell you
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when they shut the electricity off, that he did
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44
1
tell you, Oscar.
2
MR. SANTOS: I wasn't talking about the
3
electricity, ma'am. I'm talking about the incident
4
that happened --
5
MRS. POPE: Oh, with the boy.
6
MR. SANTOS: with the boy --
7
MRS. POPE: The boy when he knocked on the
8
door.
9
MR. SANTOS: Yes.
10
MRS. POPE: And he told the young girl, I
11
don't even know her name, that he was told that if
12
nobody was home at your house, that they were to
13
come next door and wait, which is what the
14
policeman was told when that guy knocked on my
, 15
door. There was nobody home, and he came to our
16
house because he had no place to go.
17
I guess my question is I think
MR. SANTOS:
18
what should be required these days, if you want to
19
keep a very good, friendly neighborhood, that I
20
think you would come to me and say something about
21
it rather than just
I don't think the police is
22
always the solution on matters like that.
I think
23
we're civilized enough where we can talk things --
24
MRS. POPE: We're not dealing with neighbors
25
here. We're dealing with people that we are afraid
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ADMINISTRATIVE HEARING
45
1
of.
2
MR. SANTOS:
I'm talking about addressing it
3
to us as the operators of the facility.
4
THE COURT: Well, to be perfectly honest with
5
you, Mr. Santos, whether she came to you or she
6
came to somebody else, that doesn't have anything
7
to do with what the issue is here. That's
'8
something that you as neighbors have to work out.
9
Does either side, anyone, have anything
further that's relevant to the issue I have to
1.1
consider regarding the issue of the award of the
1.2
conditional use permit for the two additional beds?
1.3
MRS. POPE:
Can I say one more thing? I know
1.4
I'm long-winded and I don't mean to be.
I often
15
question when they put the bedrooms in the garage,
16
I called the fire department years ago and asked
17
them if they would go over and check and make sure
18
that the old people could get out.
19
At that time I was volunteering with senior
citizens because I was taking -- or actually a
21
nursing home because I was taking care of the
elderly people behind us who had put themselves in
23
the nursing home. And I asked the fireman to come
24
down and check it, and he said, Well, he couldn't
25
do that.
It wasn't his jurisdiction until he got
D & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
46
1
notification or something.
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2
I said to him, Fine, when the place burns down
3
and people burn to death, I'll see that everybody
4
here knows what's your name is. He came down that
5
day and checked it out, and he said he felt that
6
they could get out of there safely. That was with
7
six' people. They cut one bedroom in half and put a
8
bedroom in the garage.
, ,
9
Now, they want to put eight people in there
10
which necessitates, what, having how many people to
11
watch over them at night. How many people are
12
going to be sleeping in there ~t night, and are
13
they going to be able to get out of there. That
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14
worries me, that's a really bona fide question.
15
THE COURT: Anything else?
16
MR. SANTOS: No.
17
THE COURT: I'm not going to give you an
18
answer today, in any event, so if you want to
19
MR. SANTOS: Well, this is my last statement.
20
And again, I do not appreciate being threatened. I
21
think the last statement of Mr. Pope saying that he
22
admitted being prejudice, I think that sums it all
23
up, that this is just from the beginning was not
24
anything business related. It has become personal
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on this level.
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47
1
2
THE COURT: Ma'am, do you have anything to
add?
3
MS. DOUGALL-SIDES: Nothing further from the
city. We would appreciate the opportunity to file
4
5
6
7
a recommended final order.
THE COURT: Are you going to order a
transcript?
MS. DOUGALL-SIDES: Yes, sir.
8
9
THE COURT: I have 30 days -- how long do you
think it will take you to do the transcript?
THE COURT REPORTER: Our usual turnaround
10
1.1.
12
would be eight to ten business days.
1.3
14
THE COURT: You understand everybody agrees
that I did not solicit the transcript, is that
15
correct?
16
MS. DOUGALL-SIDES: Yes.
17
THE COURT: So you won't be saying he's trying
18
to charge us more money.
I did not ask for the
19
transcript. You offered.
20
MS. DOUGALL-SIDES: The city will be ordering
21
the transcript.
22
THE COURT: Well, that's what I'm talking
about. I have 30 days from the day I receive my
copy of the transcript, which Madam Court Reporter
said will be between eight to ten business days,
23
24
25
D & 0 REPORTING SERVICE, INC. (813) 468-2002
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ADMINISTRATIVE HEARING
48
1
for me to submit my order back to the City, at
2
which time a copy will go to you as well.
3
MS. DOUGALL-SIDES: Our code --
4
THE COURT: The code says something else.
5
MS. DOUGALL-SIDES: We have a special
6
provision.
7
MS. DOUGALL-SIDES: That allows you 45 days
8
from today.
"9
THE COURT: That's going to be about the same
10
thing. Some hearing officers, they just have
11
allowed the parties 30 days from the date of the
12
hearing. You want 30 days? I'm not going to give
13
you that long. What I'm going to do is say
1.4
this. 'I'll give you 20 days of the 45, and that's
15
also to you, Mr. Santos and Mr. Santos. If you
1.6
have anything you want to submit to me in writing,
17
do it within 20 days of today. But anything that
18
you send to me, be sure you send a copy to Miss
19
Dougall-sides, and, Mrs. Dougall-Sides, anything
20
you send to me, be sure at the same time you send a
21
copy to Mr. Santos.
22
And as for you folks, Mr. and Mrs. pope, I
23
would imagine that at any time after they get the
24
-- the city gets the recommended order, I'm sure
25
you can get a copy of it, if you want it, from
D & D REPORTING SERVICE, INC. (813) 468-2002
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49
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them.
Since you're not a party, I have .no
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authority to issue them, but they're a public
3
record so you can pick them up at the City I
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would think, is that not correct?
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MS. DOUGALL-SIDES:
Yes, sir.
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THE COURT:
If there's nothing further then,
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.~ appreciate it and the hearing is adjourned.
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(At this time the hearing
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in the above-captioned matter
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was concluded at 10:20 a.m.)
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ADMINISTRATIVE HEARING
50
1
CERTIFICATE OF REPORTER
2 STATE OF FLORIDA
)
3 COUNTY OF PINELLAS )
4
I, DENISE ANN HERROLD, Court Reporter,
5 certify that I was authorized to and did
6 stenographically report the foregoing deposition; and
7 that the transcript is a true record of the testimony
8 given by the witness.
9
I further certify that I am not a relative"
10 employee, attorney, or counsel of any of the parties,
11 nor am I a relative or employee of any of the parties'
12 attorney or counsel connected with the action, nor am I
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15
16
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13 financially interested in the action.
Dated this 2nd DAY OF MAY,
D & D REPORTING SERVICE, INC. (813) 468-2002
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