Loading...
CLEARWATER MARINE & AVIATION DEPARTMENT BUSINESS PLAN 2003-2007 BUSINESS PLAN WILLIAM D. MORRIS 2003 2007 BEVERLY A. BUYSSE DIRECTOR - ASSISTANT DIRECTOR GORDON W. WILLS AIRPORT OPERATIONS MANAGER . . . Table of Contents Executive Summary... ... ... ... ... ...... ... ... ... ... ... ... ...... ... ... ... ... ... ... ... ... ... 1 Present Situation... ... ... .. . ... ... ... ... ... ... ... ... .., .. . ... ... ... ... . .. ... ... ... ... ... ... 6 Goals, Objectives, and Strategies...................................................., 12 Management... ... ... ... ... ... ... ... ... ... ... .. . ... . .. ... . .. ... ... ... ... ... ... ... ... ... ..... 25 Service Description... ... ... ... ... ... ... ... ... ... ... .. . .., ... ... ... ... ... ... ... ... ... ... ...31 Market Analysis...... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .,34 Marketing Strategy.........................................................................44 Financial Projections... ... ...... ... ... ... ... ............... ... ... ... ... ... ... ... ...... ... .50 Pier 60 Business Plan... ... .,. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..... Annex A Beach Patrol Business Plan...... ...... ... ... ...... ...... ... ... ... ... ... .... Annex B Sailing Center Business Plan............................................. .... .Annex C Clearwater Marine and Aviation Department Business Plan 1 . EXECUTIVE SUMMARY Background The Marine and Aviation Department is divided into five different divisions that are funded by both the general and enterprise fund programs. The Parking enterprise fund pays for the Beach Safety program. The two enterprise fund programs are the Clearwater Airpark and the Clearwater Municipal Marina. The general fund programs are: Clearwater Sailing Center and Pier 60. In FY 2003 the Sailing Center will be transferred to a 501 C (3) not for profit organization under a management agreement with the city and work in partnership with the city. Each program has a separate business plan under which it operates. The plans are included as annexes to this plan. The intent of this document is to give a brief overview of the departments plans and projected financial performance. Further it is necessary to receive City Commission approval for the City Manager to approve Marine and Aviation Department rate increases up to 10% as necessary, to maintain the safe and efficient operation of this City Department. As in past Department Business plans any proposals to raise rates in excess of 10% will be brought forward to the commission for their approval. In that the Airpark has an approved master plan and is a separate annex to this document, the main focus of this presentation will be on the Municipal Marina. . The Clearwater Municipal Marina is an enterprise fund of the City of Clearwater. The municipal marina was established to provide a public service to the community, to better serve the Clearwater marine community, to take advantage of city-owned waterfront property and to fill the void for marine facilities in the area. With the present dock configuration, the municipal marina has a total of 210 boat slips and can accommodate vessels up to 130 feet. The Seminole Street Launch Ramp was constructed in 1967, to serve the boat launching marine community of Clearwater on a seven day a week, twenty-four hour a day basis. Parking permits are necessary between the hours of 6:00 AM and sunset and are sold on site in a cost sharing agreement with the management of the adjacent privately owned Bait House. Marine and Aviation Department Mission Statement "Maintain the Marine and A viation Department as a revenue-producing department with a dedicated staff that provides high quality service with excellent customer satisfaction to the citizens and customers. " . The municipal marina is one of the best equipped and more attractive marinas on the West coast of Florida. It is also one of the larger marinas in the immediate area. Its most important features are the clean and well maintained facility, 24-hour security and the friendly, highly-trained and professional staff. Marina staff members strive to ensure boaters make the municipal marina their home port or port away from home. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 2 . The municipal marina offers the following services for the boaters convenience: fresh water, electricity, free pump-outs, free fishing piers, waste oil disposal, laundry, showers, restrooms, tide and weather information, twenty-four hour security, diesel and gasoline fuels, reasonable slip rates, and a variety of shops within the marina building. Our strategies for meeting the growth demands at the municipal marina are to provide excellent customer service, maintain revenues at the market rate, research development opportunities to provide additional slips, and to improve services, marketing and advertisement of the marina. Visitors of the municipal marina indicate that our customer service has an excellent reputation. Objectives The objectives of the Business Plan propel the municipal marina into a prominent position within the marine community and are in alignment with the City of Clearwater's strategic priorities. To accomplish the objectives, performance measures have been developed to guide the direction and focus of the business plan. The objectives of the municipal marina are: >- Maintain the municipal marina as a revenue producing activity. . >- Insure the City of Clearwater receives fair market value for its investment. >- Insure the marina is competitive with other marinas and businesses in the area. >- Increase marina revenue each year. >- Maintain expenditures below 100% of revenues. >- Promote and market the marina to citizens, boaters and tourists. >- Continue to upgrade the marina facilities and services as a showcase for other mannas. >- Continue to ensure excellent customer service and satisfaction. >- Continue to maintain and upgrade launch ramp facilities. There are several strategies for each objective in the Business Plan. . Some of the strategies for the building rent and slip rent were based on previous studies conducted during the previous five-year business plan. Recently a survey was conducted to compare the competitive market rates for slip rent. The survey demonstrated that Clearwater's rates were on the lower end of transient slip rental rates and could afford to be more competitive in the market. "Committed To Excellent Customer Service" Clearwater Marine and A viation Department Business Plan 3 . Management The municipal marina and launch ramp are under the direct management of the Marine and Aviation Director also known as the Harbormaster. The Director is property manager for the marina building leases and land leases assigned to the Marine and Aviation Department. He is assisted by the Assistant Director also know as the Assistant Harbormaster and the Airpark Operations Manager and the Marine Operations Supervisor with the management of the municipal marina and the airpark. Each member of the management staff is trained in marine and aviation related activities and services and is capable of dealing with the public and providing excellent customer service. Marketing Florida continues to lead our nation in record number of boat sales and boat ownership. Clearwater municipal marina is host to the largest charter fishing fleet on the west coast of Florida and is also one of the largest commercial marinas on the west coast of Florida. With 210 slips currently available, the marina remains at 100% occupancy with an approximate two-year waiting list. The transient slips have an 80% occupancy rate year-round. . The focus of the marketing strategy consists of conducting surveys to compare our services and facilities to other marinas on the west coast of Florida. We intend to provide the best quality of services at reasonable rates with customer satisfaction. The municipal marina currently advertises in regional and local marine related publications, in world wide web linked business publications, through the City of Clearwater's website. Additionally we supply a variety of organizations with municipal marina pamphlets detailing the facility. Overall, the municipal marina can be characterized as a full-service recreational marine facility that provides numerous aquatic recreational opportunities to the non-boating citizens and tourists while providing a fully functional marina to the private boaters of the Clearwater area. Finance . The mid-year projections for FY 01/02 show revenues at $3,372,530 and expenditures at $2,908,340. The first year of the business plan (FY 03/04), projected revenue is $3,099,800 and projected expenditures are $2,982,800. For the five year period of the plan, revenues are projected to increase to $3,487,000 and expenditures are projected to increase to $3,355,200. The positive difference between the revenue and expenditures will be added to the unappropriated retained earnings of the Marina to support future maintenance projects. The Marina Basin has not been dredged in approximately 12 years, the estimated $200,000 for the dredging of the marina slips and "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 4 non-federal waterways in Clearwater are not currently included in the Capital Improvements Projects. Dredging will be funded from the un-appropriated retained earnings of the Marina. In future years more frequent dredging will be budgeted and scheduled. Financial Summary FY -03 Expenditures Revenue Profit/Loss Airpark $243,780 $195,000 ($48,780) Marina $2,938,080 $3,006,400 $68,320 Beach Guards $537,620 Pier 60 $333,060 $335,980 $2920 Sailing Center $32,970 $12,000 ($22,370) FY -04 Expend itu res Revenues Profit/Loss Airpark $252,960 $224,500 ($28,460) Marina $2,982,800 $3,099,900 $117, 1 00 Beach Guards $591,400 Pier 60 $345,630 $349,400 $3,770 Sailing Center $34,000 $21 ,100 ($12,900) FY -05 Expenditure Revenue Profit/Loss Airpark $190,000 $296,000 $106,000 Marina $3,102,100 $3,223,900 $121,800 Beach Guards $609,100 Pier 60 $359,500 $363,400 $3,900 Sailing Center $35,200 $34,700 ($500) FY -06 Expenditure Revenue Profit/Loss Airpark $195,000 $296,000 $101,000 Marina $3,226,200 $3,352,900 $126,700 Beach Guards $627,400 Pier 60 $373,900 $377,900 $4,000 Sailing Center $36,500 $36,100 ($400) "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 5 FY -07 Expenditure Revenue Profit/Loss Airpark $200,000 $304,900 $104,900 Marina $3,355,200 $3,487,000 $131,800 Beach Guards $646,200 Pier 60 $388,900 $393,000 $4,100 Sailing Center $38,000 $37,500 ($500) Conclusion The municipal marina enjoys a track record of excellent customer service in the marine community and is strongly committed to the City of Clearwater's strategic objectives, measures and targets. The expression of satisfaction and encouragement are numerous. The intent of the Business Plan is to guide the direction of the department and continue to increase opportunities to increase revenues within the department and maintain excellent customer service and satisfaction. Increases in slip rental rates, fuel rates, and building rent along with additional charges for dock office/storage spaces are necessary to continue to maintain the municipal marina as a self-supporting enterprise fund of the City of Clearwater. This plan addresses all items of concern to insure the Marine and Aviation Department are run in a highly professional and customer friendly manner. "Committed To Excellent Customer Service" 6 . PRESENT SITUA TION Municipal Marina The City of Clearwater is a municipal corporation originally chartered by the State of Florida in 1915. The municipal marina was established to provide a public service and better serve the marine community, take advantage of the city-owned waterfront property and fill the need for a marine facility in the area. In 1950, the city constructed the marina yacht basin facility with 109 boat slips. In 1952, the marina building was built with commercial businesses on the first and second floors of the building. The construction was financed by the sale of revenue certificates, which were paid off in 1979, the revenue collected from the marina was used to pay for expenditures. The certificates were in effect between 1952 and 1979. In 1976, Phase II expansion was completed, which created an additional 35 boat slips on the new east dock. In 1989, the fuel dock was relocated from the main dock to the east dock. Minor changes to the east dock and main dock occurred with this change. In the early 1960's the Island Estates Marina was constructed. . The present slip configuration allows for 48 commercial slips, 89 private slips, 7 fuel dock slips and 23 transient slips. Island Estates Marina has 8 boat slips rented by Ross Yacht Service, not including marker buoys, and 35 private boat slips. There are a total of 210 boat slips for both the municipal marina and Island Estates marina. Each boat slip tenant is assigned a slip by the Harbormaster, and both the tenant and Harbormaster sign the docking permit for the slip. The docking permit contains the rules and regulations for the marina and a hurricane preparedness exhibit. The marina office is open from 8:00 a.m. until 5:00 p.m., Monday through Friday. The marina fuel dock is open 6:30 a.m. until 6:30 p.m., seven days a week and sells between 750,000 and 850,000 gallons of marine fuels each year. The marina office and fuel dock are closed on Christmas day. Marina staff sell all-day, half-day, monthly and yearly parking permits for the marina parking lot this revenue goes directly into the Parking Systems program. The marina office also sells monthly and yearly parking permits for Seminole Launch ramp, with 25% of the revenue going into the municipal marina enterprise fund. The costs for marine fuels for resale are controlled and administered by the Harbormaster. Monthly surveys of other marinas are conducted and demonstrate that Clearwater has the lowest fuel prices on the west coast of Florida especially in the surrounding area. The costs of fuel are adjusted with the delivery of each supply of fuel according to the market rate. The current markup on fuel is .255 per gallon. . The marina has a contract for delivery of marine fuels with Spartan Oil Company delivering FINA fuel products. The cost to the city for delivery of fuel is one and one-half cents per gallon. The marine fuels that are delivered include all required taxes, except for the state sales tax at $.085 cents for diesel fuel and 10% local option fuel tax for gasoline. The municipal marina sells 89-octane gasoline and No. 2 diesel fuel, both "Committed To Excellent Customer Service" . . . 7 commercial and non-commercial. The marina has a state approved "Facility Spill Contingency Plan" for any oil spills at the marina. The marina is also certified as one of the few "Clean Marinas" by the Florida Department of Environment for its sewage pump-out system. Municipal marina slip rent was increased on the daily transient slips $.10 cents per foot in October 1996, $.05 cents a foot in October 1998 and $.05 cents a foot in October 2000. The weekly rate was increased to $4.00 per foot and the monthly rate of $11.00 per foot October 1998 and was increased 5% in October 2000. Current transient slip rent rates are: $1.05 per foot per day, $4.50 per foot per week, and $14.00 per foot per month, plus 7% sales tax. Permanent private slip rent was increased $.25 cents per foot in October 1996, with another increase of 5% in October 1998 and another increase of 5% in October 2000. Commercial tenants slip rent was increased by a percentage over their 1995/96 rates. Large tenants was increased by 30%, parasail by 50% and other commercial tenants by 15% in October 1996. Commercial tenants slip rent was increased in October 1997, October 1998 and October 2000. Large commercial tenants with 200 square feet of city owned dock was increased by $4.00 per square foot in October 1996, with a 5% increase in 1998 and another 5% increase in October 2000. The city reserves the right to adjust any slip rent if warranted. In the past 10 years, the marina building exterior was renovated, a new seawall and sidewalks were installed, and a free fishing pier constructed, decorative lights were installed on the seawall sidewalks, east and second deck of the building was opened, commercial fuel dock and vacuum sewage pump out system was installed, and a new restroom and shower facility was built at the east end of the marina. City Commission Policy statement NO.BG-11 requires all Proprietary (Enterprise) Fund Operations to be self-supporting, and pay administrative and other service charges to the General Fund Operations for support at a level determined by the City Commission. City Commission Policy Statement No. L1-1 allows the City Manager to approve slip rent increases up to 5%, based on surveys of rates and charges by other municipal marinas and so notify the City Commission. Increases above 5% require City Commission approval. City Commission Policy Statement No. GA-3 states that five (5) year leases are to be used in all cases where not requiring capital improvements by the lessee. GOALS FOR 2003/04 >- Increase the transient slip occupancy rate from 80% to 90% annually. >- Increase the transient slip revenues. >- Increase fuel sales and revenues. "Committed To Excellent Customer Service" . . . 8 >- Complete installation of trek deck throughout marina. >- Install signage to improve customer information service. >- Research potential for economic development. >- Research Grant possibilities. >- Conduct and complete marina surveys. As of the date of this plan, it appears that all FY 03-04 goals will be met. The Harbormaster is the manager of 10 marina building lease agreements and 6 land leases assigned to the municipal marina. Building Leases: Carter Communications Bruce Littler, Inc. Harbor Barber/Beauty Marina Dental & Dentures Marina Gift Shop Marina Restaurant Pirates Pantry Pinellas County Sheriff U. S. Coast Guard Auxiliary U. S. Post Office Land Leases: Bait House Civil Air Patrol Clearwater Airport Crabby Bills South Beach Pavilion Pier 60 Park Concession Revenues received from the marina building leases and Bait House, Crabby Bills; go into the marina revenue fund. Revenues from South Beach Pavilion, and Pier 60 Concession go into the General Fund. "Committed To Excellent Customer Service" . . . 9 SEMINOLE STREET LAUNCH RAMP The launch ramp was constructed in March 1967, using matching funds provided through the Outdoor Recreational Development Council. From 1967 until 1986, the launch ramp was operated by the city on a free-use basis. Maintenance costs during this period were borne by the General Fund. Launch ramp fees were established on October 1, 1986. The marina borrowed $180,000 in 1986 to improve the launch ramp with dredging, reconditioning of the docks, new aluminum floats and landscaping. The launch ramp fees are used to pay the debt for maintenance and upkeep of the facility. The debt on the launch ramp was paid off in 1997. The launch ramp lot was resurfaced in 1997 and new floating docks were installed in 1999. This is the only launch facility capable of handling more than one boat at a time in the City of Clearwater. Over 20,000 boaters use this facility each year. Its central locality makes this facility the main boat launch for the Grand Old Opry Fishing Tournament that boasts over $100,000 in prize money. The City has a five-year agreement with Clearwater Bay Maine Ways, Inc. to collect daily launch fees at the ramp. The city receives 75% of the collected fees and Clearwater Bay Marine Ways retains the remaining 25%. The current agreement runs from December 1, 1997 through December 1, 2002. Future plans include renewing the lease. The launch ramp has two fixed docks, a sewage drop station for portable marine toilets, an outboard flushing facility, a fish cleaning station and a mini park with picnic tables. There are 4 boat ramps with floating docks for the boaters convenience. The launch ramp is open twenty-four hours a day, seven days a week. Parking permits are required between 6:00 a.m. and sunset. Launch ramp fees are used to pay for the maintenance and upkeep of the facility. The launch ramp parking lot was resurfaced in 1997. There are between 17,000 and 20,000 boaters using the launch ramp each year. There are 50,000 registered boat owners in the City of Clearwater. Market Environment Florida remains a leader in boating activity and the municipal marina is situated to meet most of the recreational boating opportunities. The municipal marina is homeport of fishing charters, parasail boats, jetski operators, tour and dinner boats that provide a wide variety of recreational opportunities to our citizens and visitors. These entertainment opportunities lead the way of other marinas on the west coast of Florida. Service and Equipment A professional team that can meet all of the needs of the customers using the facility staffs the municipal marina. Both the marina and launch ramp are maintained by the "Committed To Excellent Customer Service" . . . 10 marina operations section. The marina operations section conducts marine construction in the form of installation, repair and replacement of docks, piers and pilings. To support the marina operations section in the maintenance of the municipal marina and other city-owned facilities, the following floating equipment is available: Twenty-five foot tug boat. Thirty-three foot barge with hydraulic crane. Nineteen foot utility outboard boat. Pricing and Profitability Pricing for the goods, services, slip rental rates (over 5%) and building rental rates (for five year period for the municipal marina, are recommended by the Harbormaster and City Manager to the City Commission. Under current city policy, the City Manager can approve three year marina building leases agreements. Under the Business Plan, marina building rental rates will be slightly increased at lease renewal time and they will have a CPI increase on January 151 of each year of the lease. Customers Current and past customers of the municipal marina have indicated that they are satisfied with the facilities and the service provided. Management Management for the facility is under the direct control of the Harbormaster. The Harbormaster is assisted by the Assistant Harbormaster, the Airpark Operations Manager, and the Marine Operations Supervisor. Other on-site operational employees include: Staff Assistants, Customer Service Representative, Marine Service Tradesworkers, Marine Facility Operators and Custodians. Each employee is trained for their position and is able to provide excellent customer service, dealing with the public in a positive manner. Financial Resources The municipal marina construction was financed by sale of revenue certificates. The Pinellas County Property Appraiser's office has the value of the marina at $5,734,640. The launch ramp was constructed utilizing matching funds provided through the Outdoor Recreational Development Council. The Pinellas County Property Appraiser's office has the value of the launch ramp at $106,550. The operational and maintenance funds for these facilities are from user fees, rent, sale of goods and services. Revenue in access of actual expenditures is retained in the non- appropriated retained earnings for the marina. The change funds maintained at the "Committed To Excellent Customer Service" . . . 11 marina are the fuel dock change fund, marina office change fund and petty cash fund. These funds have a combined total of $1 ,400. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 12 . GOALS, OBJECTIVES AND STRA TEGIES GOALS FOR 2003-2008 ~ Maximize occupancy rate of transient slips and increase revenues. ~ Increase fuel sales and revenues. ~ Establish performance measures to improve operations. ~ Upgrade and improve marina facilities and services. The following objectives, strategies and measures have been developed to ensure the goals of this business plan are met. These objectives, strategies and measures are in alignment with the City of Clearwater's Strategic Priority, Objectives Measures and Targets. This section of the business plan will state the City of Clearwater's Strategic Priority first, then state the Municipal Marina's Business Plan objective, strategies, and measures that support that strategic priority. Strategic Priority: Customer Focus . #1 OBJECTIVE: Provide appropriate resources and services to existing and targeted customer base. STRA TEGIES Maintain a customer complaint log. >- Complaint log will identify problem areas and provide a means to resolve issues. Provide best possible services to all of our customers both internal and external. >- Survey other marinas for pricing, services, security, and occupancy. >- Amend or adjust programs to improve customer service. (i.e. extended hours) Improve customer services within the marina. >- Provide customer service training to all marina staff personnel. >- Provide technical training to all marina staff personnel. >- Provide safety training to all personnel. MEASURES/TARGETS Maintain complaint log and identify reoccurring issues, and resolution. . Conduct survey of other marinas and identify: "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 13 >- Pricing, where Clearwater falls in the pricing range. >- Services, types of services and hours of operation of other marinas >- Security systems, types of security provided. Strategic Priority: Economic Development OBJECTIVE: Maintain the municipal marina as a revenue producing activity of the Marine and Aviation Department. STRA TEGIES AUTHORIZE HARBORMASTER TO ADJUST SLIP RENTAL RATES UP TO 10%, IF WARRANTED. Authorize the Harbormaster to make recommendations to the City Manager for slip rent increase up to 10%, if warranted. All increases above 10% will require City Commission approval. Present City Commission policy allows for increases up to 5% by the City Manager. All increases above 5% must be approved by the City Commission. >- COMPARE MARKET PRICE OF MARINA SLIP RENTAL RATES: >- Conduct survey of marinas for moorage rate formulas. >- Analyze potential discounts for slip rent. >- Authorize the Harbormaster to adjust certain boat slip rental rates for special conditions, such as visiting yacht clubs and flotillas. >- The discount will not exceed the approved daily boat slip rental rate by 15%. >- Marina tenants may receive a discount when they prepay their monthly slip rent in 6 month (2.5%) and 12 month (5%) increments. ADJUST SLIP RENTAL RATES: Daily Transient Slip Rent Increase the daily transient slip rental rate as follows: >- October 1,2002, raise the daily slip rental rate from $1.05 to $1.50 per foot. >- October 1, 2004, raise the daily slip rental rate from $1.50 to $1.75 per foot. >- October 1,2006, raise the daily slip rental rate from $1.75 to $2.00 per foot. >- October 1,2008, raise the daily slip rental rate from $2.00 to $2.25 per foot. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 14 . The city will reserve the right to increase permanent slip rent above 5%, if warranted. WEEKLY TRANSIENT SLIP RENT Increase the weekly transient slip rental rate as follows: >- October 1, 2002, raise the weekly transient slip rate from $4.50 per foot per week to $6.45 per foot per week. >- October 1, 2004, raise the weekly transient slip rate 5% to $6.80 per foot per week. >- October 1, 2006, raise the weekly transient slip rate 5% to $7.15 per foot per week. >- October 1, 2008, raise the weekly transient slip rate 5% to to $7.50 per foot per week. MONTHLY TRANSIENT SLIP RENT Increase the monthly transient slip rental rate as follows: . >- October 1, 2002, raise the monthly transient slip rate from $14.00 per foot per week to $ 20.15 per foot per week. >- October 1, 2004, raise the monthly transient slip rate from $20.15 per foot per week to $ 21.15 per foot per week. >- October 1, 2006, raise the monthly transient slip rate from $21.15 per foot per week to $22.21 per foot per week. >- October 1, 2008, raise the monthly transient slip rate from $22.21 per foot per week to $23.32. The city will reserve the right to increase transient slip rental rates above 10% in any year of the plan, if warranted. Increase transient occupancy rate. >- Measure the transient slip occupancy rate. >- Research potential to take reservations. >- Install a computer at the fuel dock for administrative documentation. PERMANENT PRIVATE SLIP RENT Increase permanent private boat slip rent. . >- October 1, 2002, raise the permanent residential rate from $4.15 to $4.36 per foot per month. >- October 1, 2002, raise the permanent non-residential rate from $4.67 to $4.90 per foot per month. >- October 1, 2004, increase permanent residential rates 5%. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 15 >- October 1, 2004, increase permanent non-residential rates 5%. >- October 1, 2006, increase permanent residential rates 5%. >- October 1, 2006, increase permanent non-residential rates 5%. >- October 1, 2008, increase permanent residential rates 5% >- October 1, 2008, increase permanent non-residential rates 5%. The city will reserve the right to increase permanent slip rent above 5%, if warranted. COMMERCIAL SLIP RENT Increase the commercial tenants slip rent on October 1, 2002, depending on the total amount of passengers carried by the vessel. Current and recommended commercial rates are: CURRENT RECOMMENDED5% VESSELS RES NON RES RES NON RES 4 Passengers 226.32 259.59 237.64 272.57 6 Passengers 226.26 306.20 279.57 321.51 7 -19 Passengers 306.20 352.79 321.51 370.43 20-39 Passengers 332.82 386.07 349.46 405.37 40-69 Passengers 432.66 499.22 454.29 524.18 70-89 Passengers 526.72 609.49 553.06 639.96 90-1 00 Passengers 601.97 692.27 632.07 726.88 1 01-160 Passengers 662.16 767.51 695.27 805.89 161 and Over 1083.54 1234.03 1137.72 1295.73 Special Purpose - Parasail 620.16 719.39 651.17 755.36 Multi-vessel - small Jetskies 266.26 306.20 279.57 321.51 Multi-vessel - large 332.82 386.07 349.46 405.37 Yacht broker - seawall 266.26 306.20 279.57 321.51 Yacht broker - multi vessel 463.05 532.51 486.20 559.14 Yacht repairs - Island Estates 213.00 246.29 223.65 258.60 Mooring buoys - Island Estates 419.35 485.92 440.32 510.22 High & Dry - Island Estates 159.76 186.38 167.75 195. 70 Commercial fishing - small 213.00 246.29 223.65 258.60 Commercial fishing - large 399.38 459.29 419.35 482.25 Bareboat charter 166.41 193.03 174.73 202.68 The slip rent for all commercial tenants, will be increased by 5% October 1, 2002, October 1, 2004, October 1, 2006, and October 1, 2008. The city will reserve the right to increase permanent slip rent above 5%, if warranted. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 16 COMMERCIAL TENANT OFFICE/STORAGE RENT Charge for dock rental space for office and or storage space over 200 square feet on city-owned docks. The rental charge is currently $4.50 per square foot. >- October 1, 2002, increase dock rental space 5% per square foot. >- October 1, 2004, increase dock rental space 5% per square foot. >- October 1, 2006, increase dock rental space 5% per square foot. >- October 1, 2008. increase dock rental space 5% per square foot. >- "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 17 SEMINOLE LAUNCH RAMP FEES The city has an agreement with Clearwater Bay Ways, Inc. to collect daily launch fees. In return for collecting the fees, Clearwater Bay Ways, Inc retains twenty-five percent (25%) of the money collected. The city receives seventy-five percent (75%) of the daily launch fees. It is recommended to raise the launch fees as follows: >- Daily fee from $3.00 to $5.00 >- Add a non-resident fee for daily usage of $7.00 ~ Resident monthly from $10.00 to $15.00 >- Non-resident monthly from $15.00 to $30.00 >- Resident yearly from $100.00 to $150.00 >- Non-resident yearly from $150.00 to $240.00 These increases are anticipated to raise launch fee revenues to the city an additional $10,000. MARINA BUILDING LEASE RENTAL RATES Continue a building rental rate of between $10.00 and $20.00 per square foot on the first floor and between $11.50 and $13.50 per square foot for the second floor. >- Current tenants will receive a slight increase with the renewal of their lease. >- Also, a CPI increase will be included on January 1st of each year on all future Marina building Lease Agreements. MARINA FUEL SALES Maximize marina fuel sales. Conduct monthly surveys of fuel prices for other marinas. >- Adjust fuel price profit margin (millage) to just below average for other marinas. Analyze shift sales reports for demanding periods. >- Adjust and or increase hours of operation to increase fuel sales. >- Research new fuel storage tank and dispensing facilities. >- Continue to bid for the resale of marine fuels. The supplier submitting the most responsive and responsible bid in accordance with the specifications for delivery of marine fuels for resale to Clearwater Marina will be issued a contract from January 1 to December 31 each year. The city may elect to renew the contract for an additional year under the same terms and conditions. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 18 . MEASURES/TARGETS >- Track occupancy rate for transient slips. >- Compare rates to other marinas. >- Compare fuel prices of other marinas. >- Compare shifts sales at fuel dock. >- Compare sales of fuel types. >- Compare services provided of other marinas. Strategic Priority: Economic Development #2 OBJECTIVE: Increase marina revenue and profitability while maintaining expenditures at less than 100% of revenues. STRA TEGIES . Increase marina revenue each year from $3,201,400. in the first year of the plan to $3,681,610. in the last year of the plan. A 15% increase over the next 5 years. In addition to the strategies outlined in Objective #1: Analyze areas for potential growth and expansion of municipal marina owned slips. >- Conduct sea grass studies for potential dock construction. ~ Analyze city owned waterfront property for growth opportunities. MEASURES/TARGETS >- Identify all revenue sources and chart performance. >- Identify seasonal, daily, weekly business trends. Strategic Priority: Economic Development #3 OBJECTIVE: Improve advertising and marketing of the municipal marina to boaters, citizens and tourist. . "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 19 STRA TEGIES See Marketing Strategy section of the Business Plan. Strategic Priority: Quality of Life #4 OBJECTIVE: Provide tenants, residents and tourists with facilities and services of the highest quality. STRA TEGIES STAFFING Ensure the marina staff is trained, classified and able to adequately conduct the services required of a municipal marina. MAINTENANCE Conduct daily, weekly, and monthly maintenance to the marina facilities, including: docks, buildings, electrical utility stations, sewage pump-out systems, and fuel tank systems. UPGRADE SERVICES AND FACILITIES Provide all services required of a municipal marina and research new and unique services offered by other marinas. Install signage to improve the informational flow and direction for marina customers and tenants. Implement new technology to improve operational/administrative functions that will enhance efficiency. Upgrade the electrical system throughout the marina docks. Install new fuel storage tank and piping system in accordance with federal and state regulations. Promote visible theme in architecture and landscaping. MEASURES/TARGETS >- Conduct survey of other marina services, pricing, and security systems. >- Install new cash register system for fuel dock. >- Research and analyze replacement fuel tank storage and dispenser systems for fuel dock. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 20 . Follow measures for Strategic Priority: Economic Development. Strategic Priority: Human Resource Issues #5 OBJECTIVE: Determine appropriate job classifications, duties and responsibilities for various positions in the Marine & Aviation Department. STRATEGIES >- Conduct job analysis for positions within the department. >- Compare services, duties, and responsibilities for number of employees. >- Compare duties, responsibilities, and services with written job description and revise as necessary. MEASURES/TARGETS Follow the measures previously described for Strategic Priority Economic Development. . Strategic Priority: Safe, Healthy & Caring Community/Public Safety #6 OBJECTIVE: Train our staff to insure the highest level of safety standards. STRA TEGIES Safety Training Employees of the Marina Operations Section will receive Hazardous Materials refresher training and attend other safety classes as appropriate for their job classification. Employees of the Marina Operations Section will receive Spill Response Training annually. Employees will be made aware of security and safety issues within the marina. Employees will attend job specific training that will enhance and improve the skills related to their job classification. MEASURESITARGETS >- Maintain training records on all staff members. >- Provide training opportunities to all staff members. . "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 21 RATIONALE The goals, objectives, strategies, and measures have been developed in alignment with the City of Clearwater's Strategic Priorities. The objectives and strategies that have been developed are achievable. The municipal marina is well known throughout the surrounding area and offers numerous marine related recreational activities. We continue to improve the services, facilities in order for a more efficient operation. Revenue continues to increase from year to year and we anticipate the trend will continue an upward with the outlined objectives, strategies, and measures. RETURN ON INVESTMENT Based on the amended mid-year budget for FY02/03 budget cycle, the Marina Operations revenues are projected at $3,200,400. and expenditures at $2,951,260. With this projected budget, expenditures are expected at 92% of total revenues. As an Enterprise Fund of the city, all surplus funds each year are deposited into the unappropriated retained earnings of the municipal marina. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 22 FINANCIAL OBJECTIVES A review of the past two years and the current fiscal year's revenues and expenditures will assist in understanding the financial objectives for the municipal marina. The table below illustrates the actual revenues and expenditures for FY 99/00, FY 00/01 and estimated mid-year for FY 02. FINANCIAL GOAL The financial goal is to maintain the municipal marina as a revenue producing facility, with increases to revenues for certain years of the plan. This goal will be met by increasing the rate structure for boat slip tenants and increasing the rent for building leases. The CPI will be adjusted January 15t of each year. In the event the CPI adjustments do not keep up with revenue projections, then additional adjustments to the rates will be made to ensure the City of Clearwater is getting fair market value for the marina. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 23 DETAILED REVENUE Actual Actual Budgeted Estimate 1999/00 2000/01 2001/02 2002/03 Marine Fund - 432 347571 Slip Rentals 689,330 727,871 708,450 750,000 347572 Building Rentals 172,429 180,617 182,760 190,000 347573 Land Rentals 43,984 77,630 95,160 100,000 347574 Gas and Oil Sales Marine 1,611,323 1,667,563 1,652,830 1,700,000 344101 Gas and Oil Sales Aviation 0 11,161 11,360 14,000 362103 Airpark Rental 0 96,927 160,110 180,000 SUBTOTAL 2,517,066 2,761,769 2,810,670 2,934,000 OTHER REVENUE 341404 Xerox Copies 12 6 0 0 34561 Rent 0 0 0 0 347575 Gear Box Rental 4,684 4,858 5,000 5,000 347576 Seminole Ramp Fees 52,510 52,284 55,810 56,000 347578 Electrical Service 60,718 50,137 54,570 55,000 347591 Dock Office Rentals 3,571 3,919 4,320 4,500 361101 Interest - Cash Pool 67,985 84,517 63,000 70,000 364424 Insurance Proceeds - TR 0 1,595 0 0 361999 Unrealized Interest -1,637 47,267 0 0 369435 Svc Charge - Parking 37,920 55,920 58,160 17,660 369532 Svc Charge - Beach Guards 0 0 0 42,240 369901 Other General Revenue 6,923 9,992 6,000 6,000 369905 Workers Comp Reimb 0 296 0 0 369909 Dumpster Fee Reimbursement 0 1,4 78 1 0,000 1 0,000 SUBTOTAL 232,686 312,269 256,860 266,400 OTHER FINANCING SOURCES 334900 Other State Grant 0 253,238 0 0 381715 Capital Improvement 0 35,740 0 0 381781 Special Program 0 1,940 0 0 389902 Prior Working Capital 0 0 305,000 0 SUBTOTAL 0 290,918 305,000 0 TOTAL MARINE & AVIATION FUND 2,749,752 3,364,956 3,372,530 3,200,400 "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 24 DETAILED EXPENDITURES Actual Actual Budget Estimate 1999/00 2000/01 2001/02 2002/03 Personal Services 597,406 661,090 710,880 723,970 Other Operating Expense 1,729,760 1,873,571 1,723,100 1,729,270 Internal Services 70,317 73,911 79,530 97,890 Capital 4,246 26,008 16,900 5,000 Debt Service 7,714 7,715 1,930 0 Transfer 116,000 116,000 126,590 Control to 181 260,000 260,000 215,000 Non-Operating Expense 0 100,800 376,000 341,590 TOTAL 2,409,443 2,743,095 2,908,340 2,951,260 % Expenditure of Total Revenue 88% 82% 86% 92% PROJECTIONS FOR GROWTH The economic development of the City of Clearwater provides a strong potential for growth for the municipal marina. By conducting sea grass studies along city owned property the marina will be able to determine which areas may be developed. Long range projections of redeveloping the marina building and land also provide potential growth opportunities. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 25 MANAGEMENT Municipal Marina and Airpark Team The municipal marina and airpark team is made up of all the employees assigned to the marina and airpark. This team includes the: Director (Harbormaster), Assistant Director (Assistant Harbormaster/Pier Supervisor/HR liaison), Airpark Operations Manager, Marine Operations Supervisor, Administrative Analyst, Staff Assistant III, Staff Assistant, Customer Service Representative, Tradeworkers, Marine Facility Operators and Custodians. The organizational chart for the entire Marine & Aviation Department is illustrated below. Administrative Support Administrative Malyst Marcia Charlton 2 Full Time Staff Assistant Patricia Brady Marine & Aviation Department Organizational Chart Catherine Yellin Senior Staff Assistant Marina Operations Mike R. Willis Marine Operations Beach Safety Operations Joe Lain Water Safety Supervisor Pier 60 Operations Laurie Schultz Marine Rec Prog Supervisor Tradesworker II 4 Full Time Marine Facility Operators 3 Full Time Staff 2 Part Time Staff .6 Seasonal Senior Marine Lifeguard 8 Full Time 2 Part Time 9.3 Seasonal "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 26 Municipal Marina and Airpark Team Responsibilities Airpark Operations Manager: Oversight and management and coordination of the general aviation airport. Develops and directs aviation service programs. Makes recommendations for expansion of facilities and services. Monitors all construction projects. Oversight of the Fixed Base Operator(s) sub-contractors, security and contracted maintenance services, personnel engaged in airfield, building and hangar maintenance tasks. Monitors contractual services, practices, and procedures. Monitors Department's budget, including annual budget and financial projections. Oversight of Department's purchasing practices and procedures. Marine Operations Supervisor: Manages operation and maintenance of municipal marina. Submits suggestions and recommendations for improving the operation and maintenance of the marina. Manages and maintain fuel dock operations. Monitors security operations for municipal marina. Monitors operation and inspection of launch ramp ensuring repairs are conducted. Assist with maintaining all waterway signage leading to and in the Clearwater area of responsibility. Supervise all marine construction in the municipal marina and for the department. Provide assistance and recommendations to the Director, Assistant Director, and Airpark Operations Manager. Administrative Analyst Manages the overall administrative and special project responsibilities of the department. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 27 . Oversight and accountability of revenues and deposits for the department. Assists with the daily operation of the Marina's business office. Maintains documentation and financial records for Department's revenues. Monitors payroll procedures for Department personnel. Liaisons with Human Resources for hiring/firing procedures. Compiles and prepares financial, statistical, or other specialized data pertinent to the operation of the Department. Prepares or assists in the preparation of budgets, payrolls, cost, and other data. Staff Assistant 11/ Assistant to the Director, Assistant Director, and Airpark Operations Manager. Manages the directors calendar, scheduling appointments, drafting correspondence, and reviewing incoming correspondence. . Transcribes statements, letters, minutes, reports and other materials from Departmental Advisory Board meetings. Composes and types correspondence for Departmental issues and responses. Answers telephone and may serve as receptionist; receives and screens callers; answers inquiries, complaints, and requests for Director, Assistant Director, and Airpark Operations Manager. Researches and drafts grants for the department. Assists with other administrative responsibilities of the Department. Staff Assistant Monitors the slip revenue from the municipal marina and launch ramp. Records and deposits revenue for the department. Submits recommendations for assignment of permanent boat slips and tracks slip rent occupancy on a monthly basis. Reads and records electric meters. Maintains files of high volume and variety. . "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 28 Composes routine correspondence and special materials and prepares and drafts reports from established methods. Performs detailed clerical work such as posting, tabulating, and calculating, checking, and comparing forms and sorting materials. Sells municipal marina parking permits and IS a liaison with the Parking Systems Program. Assists the Administrative Analyst with the daily operation and management of the department. Customer Service Representative Answers telephone calls and receives the general public relative to Marine & Aviation related policies. Answers inquiries and gives out routine information. Explains Departmental policy and pertinent rules and regulations to the public via personal contact or telephone conversations. Assists the Administrative Analyst with the daily operations and management of the department. Maintains files of a high volume and wide variety. Sells parking permits in absence of Staff Assistant. Tradeworkers: Performs general tasks in the construction, repair, replacement, alteration, and maintenance of docks, piers, bridges, catwalks, floats, buoys, piles, and other marine structures and facilities. Operates, maintains, and performs minor repairs to mobile marine equipment, including tugs, barges, pile-driving equipment, derricks, cranes, and other mechanically propelled and operated water craft. Performs light marine salvage work, including removal of sunken watercraft and other hazards to navigation. Performs waterway management maintenance monitoring the signage. Tunes and adjusts marine engines (diesel and gasoline); lubricates and changes oil; services hydraulic systems; inspects engine components, accessories, and equipment for wear, repair, and replacement. Keeps logs and follows maintenance schedules. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 29 Performs oxy-acetylene cutting and welding services. Performs minor electrical service and repair. Reads blueprints, performs routine structural repairs to docks. Operates varied marine equipment such as derrick barge, motorboat, tugboat, etc. Marine Facility Operators: Dispenses fuels and lubricants to a variety of watercraft. Receives and accounts for cash. Collects slip rentals and issues parking permits. Processes checks and credit card sales. Prepares daily reports and records. Receives accounts for and inventories fuel stock. Assigns slips to transient vessels and assists same in mooring. Monitors docks and moored watercraft through periodic inspections. Adjusts and re-positions mooring lines as required. Answers telephone calls and provides marine information. Custodians: Cleans and maintains grounds in and around marina facilities, docks, and parking lot. Cleans and maintains public restrooms, completing rough plumbing repairs. Cleans and maintains buildings and facilities within the municipal marina complex. Sweeps, dusts, washes, waxes, and polishes floors, furniture, woodwork, walls, windows, and the like. Inspects for hazardous working and public use conditions. Recommends and purchases types of materials and equipment required to perform custodial tasks. Responsible for creation and expenditure of custodial budget. Performs minor maintenance repair work. Monitors and manages the contractual cleaning service. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 30 Marina and Airpark Security - Police Aide The police aide's provide security for the municipal marina complex and the airpark from 9:00 p.m. until 6:00 a.m. each day. Police Aide's are trained and supervised by the Clearwater Police Department. Cost for the Police Aides services comes from the Marine & Aviation Department revenues. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 31 SERVICE DESCRIPTION The municipal marina is ideally located on Clearwater Beach. It is one of the best- equipped and most attractive marinas in Florida and offers access to all boating activities, fishing, fine dining, shopping, entertainment and outstanding white sandy beaches. The municipal marina is a multipurpose facility that is open seven days a week, and staffed by employees that are skilled in providing "Excellent Customer Service". Our employees take pride in meeting the requirements of our citizens and customers. Current Marina Customer Service >- Trained staff >- Reasonable private slip rental rates >- Reasonable transient slip rental rates >- Monitor Channel 16 VHF from 6:30 a.m. to 6:30 p.m. >- Twenty-four hour security >- Sewage pump-out connection at all private slips >- Free sewage pump-outs to all boaters >- Fuel dock open from 6:30 a.m. to 6:30 p.m. >- Commercial diesel fuel >- Non-commercial diesel fuel >- Gasoline >- Easy access to transportation >- Restrooms and showers >- A TM in Marina building lobby >- Recycling center for glass, paper, and aluminum >- Waste oil dump tank for boaters >- Telephone and cable connection available at all private slips >- Free fishing at east end of marina. Marina Commercial Services Available >- Bait house >- Fresh seafood retail store >- Seafood restaurant >- Dinner boats >- Dance & cruise boats >- Sailing charter boats >- Fleet of party fishing boats >- Fleet of charter fishing boats >- Parasail boats >- Dive boats >- Boat rentals >- Personal Watercraft Rentals "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 32 >- Sightseeing boats >- Marina restaurant >- Nautical Shop >- Gift Shop >- Barber/beauty shop >- Dentist >- Newspaper >- Post Office >- Marine and boat repair shop The municipal marina is recognized throughout the marine community as a family oriented facility, that is professionally managed and very responsive to the needs of customers, citizens and visitors. All the needs of the boating public are met at the municipal marina. SEMINOLE STREET LAUNCH RAMP The launch ramp is open seven days a week, 365 days a year. Daily Launch/parking permits may be purchased at the Bait House. The city has an agreement to sell daily permits at the ramp and bait house retains 25% of the cost of the permit. The parking lot is enforced by the Police Department each day from 6:00 a.m. until sunset. Monthly and yearly permits may be purchased at the Harbormaster office, located at the municipal marina. The city retains 100% of the monthly and yearly permit costs. Listed below are current customer services: >- Launch ramps and two fixed docks and four floating docks. >- Sewage drop station for portable marine toilets, outboard engine flushing facility, fish cleaning station and mini-park with picnic tables. >- The shoreline west of the launch ramp is also used by the local fishermen. PAY BACK The pay back to the city will be in high citizen and customer satisfaction and the fact that the facility provides a valuable service to the community. Additional pay back will be to the Marina's commercial tenants who will benefit from the returning customer and visiting boaters. USEFUL PURPOSE AND BENEFITS The municipal marina provides a useful purpose and benefit to the boating and non- boating community. This facility provides a safe and enjoyable location to moor boats and it can be enjoyed by boaters, non-boaters, and visiting tourists. These combined capabilities provide a great atmosphere for customers. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 33 FEATURES HIGHLIGHTS The municipal marina facility is extremely attractive and well maintaitled and provides a valuable service to the community. Private boaters are provided with slips at reasonable rates, commercial boaters are provided slips convenient for advertising and boarding. The marina building offers many fine commercial businesses and is equipped with the largest fishing fleet on the west coast of Florida. The municipal marina offers a wide variety of recreational opportunities for tourist to enjoy. OTHER PLANNED SERVICES FOR THE BUSINESS PLAN YEARS >- Completion of treks decking throughout marina. >- Dredging of harbor and slips throughout marina. >- Installation of informational signage. >- Installation of above ground fuel storage tanks and new fuel dispensers with double walled piping system. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 34 MARKET ANAL YSIS At the present time, there are six (6) municipal marinas within Pinellas County and six (6) boat launching ramps within the local area. MUNICIPAL MARINAS City of St. Petersburg Municipal Marina 300 2nd Avenue SE St. Petersburg, FL 33701 Ph: 727-893-7329 City of Gulfport Municipal Marina 4630 29th Avenue S. Gulfport, FL 33711 727 -893-1071 City of Madeira Beach Municipal Marina 25 Causeway Boulevard Clearwater, FL 34630 727 -399-2631 City of Dunedin Municipal Marina 51 Main Street Dunedin, FL 34698 727 -298-3030 City of Tarpon Springs Municipal Marina Post Office Box 5004 Tarpon Springs, FL 34688 727 -937 -9165 BOAT LAUNCH RAMPS City of Clearwater - Clearwater Beach Recreation Center Launch Ramp City of Clearwater - Seminole Street Launch Ramp City of Belleair - Belleair Causeway Launch Ramp City of Dunedin - Municipal Marina Launch Ramp City of Indian Rocks Beach - Two Launch Ramps Madeira Beach - 727-399-2631 "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 35 . Market Definition The key points in defining the market segment for municipal marinas and boat ramp launching facilities is the ability to provide facilities and services that meet the concerns of the recreational marine community at competitive rates. Currently, the municipal marina market is shared by approximately thirty private marinas and five municipal marinas within Pinellas County. Boat owners and operators are looking for safe, secure facilities to moor, launch and retrieve their vessels. These facilities should provide services that assist the recreational boater and opportunities for the non-boater to become familiar with or participate in marine activities. With 61 % of the counties population owning a boat, the municipal marina's ability to operate and provide services to the boating community is a positive feature for the City of Clearwater. The stability of the marine market segment is steady. As of May 31, 2002, there were 568,536 registered boats in Pinellas County that has a population of 921,482. . To maintain a competitive edge in the market the marina must offer a variety of services and provide competitive but fair rates. A survey of daily rates and services was conducted in the spring of 2002 to ensure we maintain a fair market rate. In this survey we also compared fuel rates and other services offered by marinas. In the below illustrations, you will see that Clearwater Municipal Marina is well below the average rates and maintains a high level of services and facilities. Marina Daily Slip Rates The chart below demonstrates that Clearwater's rates are considerably lower than other marinas on the west coast of Florida and within the Pinellas County area. . Tarpon Springs Dunedin Clearwater Municipal St. Petersburg Port Tarpon Naples Moss, Ft. Myers Maximo Marina Marker I Marina Jack Madiera Beach Holiday Inn Harborage Gulfport Galleon, Key West Clearwater Bay. A&B $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 36 The average daily slip rent for a transient boater is $1.47 per foot. The majority of the marinas charge by the foot rather than using any other formula such as square footage of dock space or including depth of water as an advantage. The lowest rate of $1.00 per foot was offered at the City of Cape Coral and Gulfport Municipal Marina. Clearwater Municipal Marina had the third lowest rate of $1.05 per foot. The occupancy of transient slips have been analyzed for the past six months. The analysis demonstrates that the marina is approximately 68% full. The weekends are a little more full with an occupancy rate of 72%. The below charts show the monthly comparison and the weekend comparison in percentages. Monthly Transient Occupancy Percentages 90 80 70 60 50 40 30 20 o OCT NOV DEC JAN FEB MAR APR MAY Weekend Transient Occupancy Percentages 120 100 80 101 7 77 80 83 __nnnn 7___ _ _ 65 60 40 20 / o It should be noted that during the month of April the City of Clearwater was a co- sponsor of a major fishing tournament, causing a spike in the occupancy. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 37 . Fuel Rates Diesel . -, , <0 , I ~$1.41 ! Tierra Verde I $1.0~ ! Gulfport City Marina I I i I Long Boat Key $1.34 1 1 , I I Marina Jacks 1$1.45 1 i I i ~1.38 Harborside ~ I $1.061 I Madeira Beach Marina I I 1 I John's Pass $1.09 1 , I I 1 1.251 I Maximo i I I I $1.44 · St. Pete Marina I I I 1 Ft. Myer Yacht Basin Municipal , $1.461 Naples Municipal ii'::i "i'i" 1$1.39 · I I 1 I Island Harbor Gasparilla $1.57 I I I Ship Store Charlotte Harbor $1.33 I i i Miller Marine Boca Grande $1.38 j 1 , I i ! South Seas Plantation $1.45 i I i I I Port Tarpon $1.55 i 1 1 1 ! ~ Marker 1 .22 I I I I I Home Port Marina 1$1.651 I I 1.24 I High & Dry I I i J Clearwater Bay Marine 1.25 I I I I I Clearwater Municipal $1.1 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 1.8 The above chart demonstrates that Clearwater's price for diesel fuel is well below the average of $1.34. The lowest rate was $1.08 offered at Gulfport Municipal Marina and the highest rate was $1.65 at Home Port Marina. Clearwater Municipal Marina's rate of $1.15 was well below the average price for diesel fuel. The following chart demonstrates the various 2001 average price for gas from the various marinas on the west coast of Florida. The highest gas price was at Naples Municipal Marina and was $1.99 per gallon. The lowest was at Madeira Beach Municipal Marina for $1.46. Clearwater Municipal Marina's rates were $1.56 and stayed well below the average price of $1.75. Clearwater Municipal Marina uses a markup as an approach to fuel pricing. The markup approach is the difference between the retail price and wholesale cost divided by the wholesale cost. The prices are adjusted with each individual fuel load that comes in. . "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 38 Tierra Verde Gulfport City Marina Long Boat Key Marina Jacks Harborside Madeira Beach Marina John's Pass St. Pete Marina Ft. Myer Yacht Basin Municipal Naples Municipal Island Harbor Gasparilla Ship Store Charlotte Harbor Miller Marine Boca Grande South Seas Plantation Port Tarpon Marker 1 Home Port Marina High & Dry Clearwater Bay Marine Clearwater Municipal $1.67 avg Maxima ~~ ~._~~ " ,,- ^ " ~ $1.86 ! -- $1r1 .. I I I $18J I I $1.91 , I I I $1.82 i I I I I $1.47 $1.54 I $1.72 I $1.86 $1.92 I , $2.00 $1.77 ! I $1.78 I I $1. 1 I $1.87' I I $1.81 I , $1.70 I I $1.79 ~ I $1.71 I I I 1.67 $1 6 o 0.5 1.5 2 2.5 This chart demonstrates the gas prices at marinas on the west coast of Florida. The average price of gas was $1.67 The lowest price was at Madeira Beach Municipal Mariana at $1.46, the highest price was at Naples Municipal Marina at $1.99. Clearwater Municipal Marina fell below the average price at $1.56. In marketing our most powerful assets are: >- Location >- Facility >- Management >- Reasonable rates >- Hours of operation >- Services offered. Weaknesses: >- Parking is limited >- Cannot accommodate vessels over 130 feet. >- Depth of water in Clearwater Marina channel. >- Retail expansion is limited >- Boat slip expansion is limited >- Launch ramp availability is limited >- Boat trailer parking at Seminole is limited. "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 39 . Opportunities: A major opportunity exists with transient boaters making the municipal marina a port of destination. The municipal marina has a good potential to increase the transient boater occupancy rate by improving technology and services. Such as providing reservations, expanding the hours of operation during peak seasons, and exploring other slip rental options. Unexplored Opportunities: >- Explore the opportunity for Federal and State grants for marina facilities and waterway management. >- Conduct seagrass studies for potential expansion of waterfront docks along city owned property. >- Offer High and Dry Storage facilities. Customers External Customer: The external customer is our daily focus. It is our objective to meet and exceed all reasonable needs of our external customers and to make possible expanded /enhanced services through a bigger, more professional and cost effective operation. . Employees and Staff: The staff and employees of the Marine & Aviation Department are the key to a successful operation. It is our goal to select the best personnel, provide the best training, communicate our goals, objectives, strategies, and measures to assist them to work as a team that is capable of meeting the demands of the facility and new challenges of an ever changing environment. Citizens of the City of Clearwater: The citizens are our owners and the body we answer to ultimately. The City Commission serves as their trustees and as the Board of Directors. It is our goal to provide a safe, professionally run municipal marine facility that our customers can be proud of. Internal Customers: The internal customers are a vital element in the successful execution of our external customers. Other city departments play an important role in assuring our daily and long-term success. It is our goal to effectively communicate our needs, build healthy relationships, and demand excellence in all our services. Communication is the link between customer groups. It is the key to understanding and a successful execution of our business plan. Only when all customer groups understand the differing view point and reasonable needs of each other can a balance be reached. . "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 40 Customer List: Building and land Tenants Business Name Owner Phone Bait House Chuck Pollick 446-8134 Clearwater Airpark David King 443-3433 Crabby Bill's John Loder 442-2163 Gazette & Beach Views Chuck Pollick 446-6723 Harbor View Hairstyles Dan Beach 443-5918 Marina Dental & Denture Dr. Petrik 441-8225 Marina Gift Shop George & Dara Greene 446-2645 Marina Restaurant Tom & Pat Wolkowsky 446-6968 Olde Nautical Shop Bruce Littler 441-3036 Pier 60 Concession Steve Chandler 461-7732 Pinellas County Sheriff Cupola 298-2385 South Beach Pavilion Howard & Ken Hamilton 447-5356 U.S. Post Office Sandy Courson 441-4730 U.S. Coast Guard Auxiliary Denis Sparks 461-0880 (home) "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 41 . Clearwater Marina Commercial Tenant List . Business Name Owner Business Phone Fly-N- TIME III K. Hopper/Parasail City 727 -449-0566 PIRATES RANSOM Bill Wozencraft 727 -446-2587 CLEARWATER FERRY Clearwater Ferry Svc. 727-442-7433 SOUTHERN ROMANCE Marine Entertainment 727 -446-5503 SKY SCREAMER Jet Works Parasailing 727 -449-2454 WAVERUNNERS Air Waves 727 -449-2454 JAWS II Jet Works Parasail, Inc. 727 -449-2454 SEA SCREAMER Sea Screamer Treasure 727 -44 7 -7200 LITTLE TOOT Marine Entertainment 727 -446-5503 SHOW QUEEN Marine Tours, Inc. I P. Kelley 727-461-3113 WAVERUNNER K & K Boating, Inc. 727-461-3113 TRADEWINDS Nutin Fancyfishing 727 -442-3770 MAR-CHELLE II Nutin Fancyfishing 727 -442-3770 ISLAND TIME Islandtime Adventures 727 -446-5503 RED RED WINE Tideen Corp. 727 -466-0375 ISLAND HOPPER Tideen Corp. 727 -466-0375 ALMOST HEAVEN Fred Allen 727 -443-0039 DOS AMIGOS Thomas Sprague 727 -443-4653 TWO C's Gregg Corder 727-797-0784 LUCKY DAY Lucky Day Fishing Charters 727-517-2119 PHANTOM Robert Hamilton 727 -442-1786 FANTA SEA Tom Stacey 727 -446-2899 REEL DEAL Robert Hamilton, Inc. 727 -593-3859 FLO-JO Wayne Markham 727 -446-7241 GULFSTREAM Max & Sue Foster 727 -442-6339 GULFSTREAM II Sue Foster 727 -442-6339 SNOOPY II William Moran 727 -441-2555 TOM CAT II Harry Russell 727 -442-3005 STRIKE ZONE Gary Folden 727 -585-8544 GYPSY Tom Hylton DAISY MAE Daniel Hood 727 -442-1502 F ANT A-CAT Fanta Cat Charter Boats 727 -446-2899 SOUTHERN STAR Richard Howard 727 -820-2192 86 PROOF John Topicz 727 -441-9084 100 PROOF John Topicz 727 -441-9084 DOUBLE HOOK Michael H. Colby 727 -461-4533 VALKYRIE Gulfpride Charters, Inc. 727-439-7848 ON LINE Randy Davis 615-230-0789 ABOVE AVERAGE Richard Nicajevsky 727 -204-3024 TORTUGA Pinellas County 727 -596-7302 KAI LANI T.A.B.S/J&M Powell 727 -446-6778 DOUBLE EAGLE Gilmore C/O S. Haggert 727 -446-1653 . "Committed To Excellent Customer Service" Clearwater Marine and Aviation Department Business Plan 42 . DOUBLE EAGLE Gilmore C/O S. Haggert 727 -446-1653 SUPER QUEEN Dave Spaulding 727 -446-7666 PLUNGER Dive Clearwater Inc. 727 -443-6731 ISLAND EXPLORER Fla. West Coast Cruising 727 -462-2628 CHEERS Tom Malandruco 609-485-5216 POLO EXPRESS Clayton E. Kent Sr. 727 -970-6772 TERESITA AI Janse 813-882-9116 SEA TURTLE Johan Pretorius 727-742-3572 HONEY BEE Steven A. Hopper 727 -725-4 707 TIME OUT Claude Hudson WE THREE Edward O'Brien STARLlTE MAJESTY Anderson Bay Cruises 727 -462-2628 NN Ross Yacht Service 727-446-8191 NN Quality Boats of Clearwater 727-443-2514 Competition . Marinas There are approximately thirty (30) private marinas and five (5) municipal marinas located within Pinellas County. The location of Clearwater Municipal Marina makes it an ideal location to moor a boat. It is located within a short distance to the Gulf of Mexico and there are no draw bridges to get to the Gulf. The rates within the marina are lower than the average rates, which also makes this a very attractive location. Building Space Rentals The municipal marina is in competition with several businesses in the Clearwater area that offer business space rentals. Our location is excellent and our per square foot rental rate is reasonable. Other businesses in the area leasing floor space are not considered a threat to our operation. Launching Facilities The only launching facilities in the area are Clearwater Beach Recreation Center Ramp, Dunedin Municipal Marina Ramp, Belleair Causeway Launch Ramp, and two launch ramps in Indian Rocks Beach. With the number of boaters in the county, these ramps are heavily used on weekends and holidays. A survey conducted in August 2002, revealed the following fees: . Belleair Launch - Free Indian Rocks Beach - Free St. Petersburg Municipal ramps - Free Gulfport Municipal - $5.00 - launch & park Madeira Beach $2.00 launch, $4.00 Park Dunedin Municipal - $21.40 "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 43 In FY2002 Seminole Launch Ramp collected $49,182 in revenues. The following chart demonstrates the monthly fees from Oct through July. 8,000.00 ,,-,~,~,- , 6,000.00----$5,086.88 -- $4,443.31 $5,911.07 ----_._---_._--_.._~~ -~_.- $4,967.05 4,000.00 2,000.00 0.00 , $2,699.68 $1,917.11 Oct Nov Dee Jan Feb Mar Apr May Jun Jul By increasing the launch & parking fees, revenues from Seminole Launch ramp are projected to double. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 44 MARKETING STRA TEGY The municipal marina's marketing strategy is to promote and support the facility and services offered by the marina and to advertise the marina in well published waterway guides and magazines outside the local area. The overall marketing plan for the marina is based on the following: >- Serve the diverse needs of tourists, citizens of Clearwater and the manne community. >- Reach both the boating and non-boating persons. >- Use various distribution channels that will best advertise the marina. >- Providing excellent customer service and a clean well kept facility. >- Maintain reasonable rental and fuel rates. The need for the municipal marina in the local area is demonstrated by the fact that over half the population in Pinellas County is a registered boat owner. The City of Clearwater has no other facilities that offer the same level of marine services. Positioning The municipal marina is viewed by the general public as an asset to the City of Clearwater. The facility is ideally located for many activities. The marina is homeport to numerous aquatic recreational activities, from fishing to parasailing. This variety of activities makes the marina extremely marketable. Marketing Responsibilities Marketing and advertising the marina will be the responsibility of the Director and Assistant Director. Pricing and Profitability Charges for business space rental leases for the municipal marina building are negotiated by the Director, City Manager and approved by the City Commission. Boat slip rates over 5% are recommended by the Director, City Manager and approved by the City Commission. Prices for other goods or services are set administratively and they are: Competitive Reasonable Based on standard markups "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 45 The prices for services are determined by surveys on charges by other facilities. Compared to the competition on business space rental leases, slip rates, launch ramp rates and goods and services, our prices are reasonable, but some need adjustments. There are no increased seasonal charges for the municipal marina. The charges are the same year round. Customers will pay the existing charges and recommended increases because of the location of the marina and the quality of service and or goods that are provided. Margin Structure - Discounts Purchases for resale or maintenance operations for the municipal marina will be paid on time, to take advantage of discounting offers. Commercial tenants of the municipal marina receive an 8 cent per gallon discount off the pump price. Also, a 5 cent per gallon discount off the pump price is allowed for fuel sales over 500 gallons. Current Municipal Marina Charges These rates will become effective October 1, 2002. See Goals, Objectives and Strategies section for proposed rate increases. Transient: Daily Rate - $1.50 per foot per day. Weekly Rate - $6.45 per foot per week. Monthly Rate - $20.15 per foot per month. Permanent Private Pleasure Craft: $4.36 per foot per month for resident. $4.92 per foot per month for non-resident. Commercial Boats: Monthly rate is charged based on length of boat and passenger capacity. The range is from a 4 passenger, 35 ft boat to a 160 passenger, 70 ft boat. Non- residents pay an additional surcharge of 15%. Marina Fuel Sales: Prices for the gasoline and diesel fuel vary with the fluctuating market. The Harbormaster adjusts the pump prices with each delivery of fuel. Each month, the area marinas are surveyed and a cost comparison survey is conducted. Municipal Marina Miscellaneous Charqes: The miscellaneous charges consist of moneys collected from tenants for repairs to damaged docks caused by their vessels and charges collected for improvements to slips requested by tenants. "Committed To Excellent Customer Service" . Clearwater Marine and Aviation Department Business Plan 46 Gear Box Rentals: A monthly fee of $5.00 is collected from each private tenant who has a city supplied gear box at his/her slip. The city maintains and repairs the gear boxes. Marina Electrical Service: Commercial and private tenants are charged based on the amount of electrical use in the slip. Currently, charges are assessed at $.09 cents per kilowatt. Electric meters have been installed at all boat slips since 1992. Seminole Street launch Ramp Rates The current rates for the Seminole Street launch ramp are: Daily Permits $3.00 Monthly Permits Resident Non-Resident $10.00 + tax = $10.70 $15.00 + tax = $16.05 Yearly Permits Resident Non-Resident $100.00 + tax = $107.00 $150.00 + tax = $160.50 . Proposed changes for FY2003 are: . Daily Resident Permits Daily Non Resident $5.00 + tax = $5.35 $7.00 + tax = $7.49 Monthly Permits Resident Non-Resident $20.00 + tax = $21.40 $25.00 + tax = $26.75 Yearly Permits Resident Non-Resident $200.00 + tax = $214.00 $240.00 + tax = $256.80 Advertising Current Advertising Methods Current activities that are used in marketing the municipal marina are advertisements in statewide and nationally distributed marine and waterway publications. The following is a list of where we advertise the municipal marina: Clearwater Regional Chamber of Commerce Flitecard Corporation "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 47 Florida Cruising Directory Florida Marina Guide Offshore Communications - Intracoastal Waterway Facility & Guide Soundings Southern Waterway Guide Southwinds Suncoast Fisherman's Guide U.S. Chart Series These publications provide the best distribution channels to the targeted customers that would use the marinas services and facilities. Promotion The promotional objectives of the municipal marina are: >- Position the municipal marina as one of the leading marine facilities on the west coast of Florida. >- Increase awareness of the services and facilities offered by the municipal marina. >- Generate leads for possible tenants for the municipal marina and businesses located within the marina building. >- Provide excellent customer service. >- Provide clean, well maintained facilities. Media Objectives >- Increase awareness of the municipal marina among the boating and non-boating community. >- Establish an image as a facility that is operated in a professional, reliable, and fair manner. >- Maximize efficiency in advertising publications that cover the marina in various distribution markets. Advertising Campaign The best way to reach potential customers is by word of mouth. By maintaining a well- operated clean facility with a professional staff, the municipal marina will promote itself. The municipal marina will provide a variety of aquatic recreational activities that both boaters and non-boaters will want to enjoy. The marina is already ideally located "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 48 between the Gulf of Mexico and the Intracoastal waterway and is easily accessible for boaters. Ideally, after becoming familiar with the municipal marina the customer will: Become a frequent user, Tell their friends and family about the wonderful experience they had, Become a returning visitor, bringing others to share in their experience. Investment in Advertising and Promotion The current advertising budget is $15,000. Due to the seasonal nature of our tourist and the transient marine community customers, advertising will be increased during certain times of the year. The planned advertising expenditures are necessary to meet the specific goals of promoting the municipal marina. The cost of advertising is reasonable when compared to projected revenue. Public Relations Close public relations will be maintained with the City of Clearwater Public Relations Department and local media sources. To ensure good public relations, we will: >- Maintain contact with local newspapers, and media sources. >- Inform our employees of new and innovative programs being offered by the marina. >- Work with other City of Clearwater Departments to provide efficiency in services and operations. ).> Provide information to marina tenants through mailings and inserts in monthly statements. >- Provide press releases on special activities held within the Marine & Aviation Department. >- Invite local television and radio reporters to visit the municipal marina, interview employees, be provided with demonstrations of activities and tours of the facilities. Professional Relationships The municipal marina has established professional relationships with organizations and agencies within the marine community that aide in the professional knowledge and operation of the marina. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 49 U.S. Coast Guard U.S. Coast Guard Auxiliary U.S. Power Squadron U.S. Customs U.S. Lifesaving Association Pinellas County Sheriff's Marine Unit Clearwater Yacht Club Island Estates Yacht Club Sheraton Sand Key Resort Raddisson Suite Resort on Sand Key Sand Key Civic Association Windjammers of Clearwater Local media State of Florida Department of Environmental Protection Florida Marine Patrol Pinellas County Parks (Sand Key) Pine lias County Artificial Reef Construction Group City of St. Petersburg, Municipal Marina Sunsets at Pier 60 Clearwater Chamber of Commerce Island Estates Civic Association Clearwater Beach Civic Association Clearwater Bay Marina Clearwater Marine Aquarium A strong spirit of cooperation will be continued with these groups and it will be expanded to include other groups and organizations. "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 50 FINANCIAL PROJECTIONS The projected 5-year program statement projects revenues and expenditures for each of the five years of the Marina Operations Program. These projections are based on past experiences on where we anticipate being within the next five years. Also, included in the percentage of expenditures vs revenues for the municipal marina and airpark. Revenues saved each year are deposited into the unappropriated retained earnings of the Marine & Aviation Department. DETAILED REVENUE Actual Actual Budgeted Estimate 1999/00 2000/01 2001/02 2002/03 Marine Fund - 432 347571 Slip Rentals 689,330 727,871 708,450 750,000 347572 Building Rentals 172,429 180,617 182,760 190,000 347573 Land Rentals 43,984 77,630 95,160 100,000 347574 Gas and Oil Sales Marine 1,611,323 1,667,563 1,652,830 1,700,000 344101 Gas and Oil Sales Aviation 0 11,161 11,360 14,000 362103 Airpark Rental 0 96,927 160,110 180,000 SUBTOTAL 2,517,066 2,761,769 2,810,670 2,934,000 OTHER REVENUE 341404 Xerox Copies 12 6 0 0 34561 Rent 0 0 0 0 347575 Gear Box Rental 4,684 4,858 5,000 5,000 347576 Seminole Ramp Fees 52,510 52,284 55,810 56,000 347578 Electrical Service 60,718 50,137 54,570 55,000 347591 Dock Office Rentals 3,571 3,919 4,320 4,500 361101 Interest - Cash Pool 67,985 84,517 63,000 70,000 364424 Insurance Proceeds - TR 0 1,595 0 0 361999 Unrealized Interest -1,637 47,267 0 0 369435 Svc Charge - Parking 37,920 55,920 58,160 17,660 369532 Svc Charge - Beach Guards 0 0 0 42,240 369901 Other General Revenue 6,923 9,992 6,000 6,000 369905 Workers Comp Reimb 0 296 0 0 369909 Dumpster Fee Reimbursement 0 1,478 10,000 10,000 SUBTOTAL 232,686 312,269 256,860 266,400 OTHER FINANCING SOURCES 334900 Other State Grant 0 253,238 0 0 381715 Capital Improvement 0 35,740 0 0 381781 Special Program 0 1,940 0 0 389902 Prior Working Capital 0 0 305,000 0 SUBTOTAL 0 290,918 305,000 0 TOTAL MARINE & AVIATION FUND 2,749,752 3,364,956 3,372,530 3,200,400 "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 51 DETAILED EXPENDITURES Actual Actual Budget Estimate 1999/00 2000/01 2001/02 2002/03 Personal Services 597,406 661,090 710,880 723,970 Other Operating Expense 1,729,760 1,873,571 1,723,100 1,729,270 Internal Services 70,317 73,911 79,530 97,890 Capital 4,246 26,008 16,900 5,000 Debt Service 7,714 7,715 1,930 0 Transfer 116,000 116,000 126,590 Control to 181 260,000 260,000 215,000 Non-Operating Expense 0 100,800 376,000 341,590 TOTAL 2,409,443 2,743,095 2,908,340 2,951,260 % Expenditure of Total Revenue 88% 82% 86% 92% Financial Projections FY -03 Expenditures Revenue Profit/Loss Airpark $243,780 $195,000 ($48,780) Marina $2,938,080 $3,006,400 $68,320 Beach $537,620 Guards Pier 60 $333,060 $335,980 $2920 Sailing pnorops $177,540 $34,370 ($143,170) Center As 501 (c) 3 $32,970 $12,000 ($22,370) FY -04 Expenditures Revenue Profit/Loss Airpark $252,960 $224,500 ($28,460) Marina $2,982,800 $3,099,900 $117, 1 00 Beach $591 ,400 Guards Pier 60 $345,630 $349,400 $3,770 Sailing $34,000 $21,100 ($12,900) Center "Committed To Excellent Customer Service" . . Clearwater Marine and Aviation Department Business Plan 52 FY -05 Expenditures Revenue Profit/Loss Airpark $190,000 $296,000 $106,000 Marina $3,102,100 $3,223,900 $121,800 Beach $609,100 Guards Pier 60 $359,500 $363,400 $3,900 Sailing $34,000 $34,700 ($500) Center FY -06 Expend itu res Revenue Profit/Loss Airpark $195,000 $296,000 $101,000 Marina $3,226,200 $3,352,900 $126,700 Beach $627,400 Guards Pier 60 $373,900 $377,900 $4,000 Sailing $36,500 $36,100 ($400) Center FY -07 Expenditures Revenue Profit/Loss Airpark $200,000 $304,900 $104,900 Marina $3,355,200 $3,487,000 $131,800 Beach $627,400 Guards Pier 60 $373,900 $377,900 $4,000 Sailing $38,000 $37,500 ($500) Center PROJECTIONS FOR GROWTH The economic development of the City of Clearwater provides a strong potential for growth for the municipal marina. By conducting sea grass studies along city owned property the marina will be able to determine which areas may be developed. Long-range projections of redeveloping the marina building and land also provide potential growth opportunities. CAPITAL IMPROVEMENT PROGRAM The objective of the Capital Improvement Projects from FY 02/03 TO FY 07/08 are to plan ahead and better manage the growth and expenditures of the municipal marina. . These programs continue to maintain the municipal marina, airpark, and launch ramp "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 53 and are expenses that are higher than the normal operational expenses. Total CIP amounts for the five years of the Business Plan are: $795,000 - Marina $ 50,000 - Airpark $845,000 - Total "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 54 Marine Facilities FY02/03 FY05/06 FY06/07 FY03/04 FY04/05 Utilities Service 10,000 10,000 10,000 10,000 10,000 Replacement The project provides for a continuous repair and replacement of deteriorated electrical wiring, and water service at the City's Municipal Marina and Island Estates Marina; to continue to maintain the City-owned marinas in usable condition. Total: $50,000 Dock R&R 20,000 25,000 25,000 25,000 25,000 The project provides for continuous repair and replacement of deteriorated docks at municipal docking facilities and Island Estates Marina, utilizing the Marine Services section and equipment to continue to maintain City owned marina in a usable condition. Annual Operatinq Costs: No significant increase in existing operating costs. Total: $120,000 Fuel System R&R 20,000 20,000 20,000 20,000 20,000 The project provides for continuous repair and replacement of deteriorated fuel lines, dispenser and underground pollutant storage tanks at the municipal marina, utilizing contractors to continue to maintain city-owned marina fuel system in usable condition. Annual Operatinq Costs: No significant increase in existing operating costs. Total: $100,000 FY02/03 FY03/04 FY04/05 FY05/06 FY06/07 Fuel Tank Replacement 75,000 5,000 5,000 5,000 5,000 This project provides for the repair and maintenance of underground fuel storage tanks with replacement of tanks scheduled for 2003/4. In addition, funding will allow continuous maintenance of City-owned fuel tanks and for the system to be kept in usable condition. Annual Operatinq Costs: No significant increase in existing operating costs. Total: $95,000 Dock Construction 40,000 0 0 0 0 This project provides the financial resources needed for construction of additional City recreational boat docks in various locations in the City. Annual Operatinq Costs: Will be determined when docks are designed and actual size, location, and amenities are established. Total: $40,000 Marine Facility 50,000 85,000 85,000 85,000 85,000 This project is a combination of the former WatelWay Maintenance and Seminole Ramp Dredging projects. This project will provide funding for any facility that the Marine & Aviation Department is responsible for that requires maintenance and/or dredging. This includes such things as replacement of City-owned aids for navigation and informational signs; removal of derelict vessels, etc.; procurement of piling and sign material to fabricate signage and buoys utilizing Marine Services staff; procurement of "Committed To Excellent Customer Service" . . . Clearwater Marine and Aviation Department Business Plan 55 equipment to continue to maintain waterways in a usable condition; repairs/replacement of floating docks, ramps and pilings. This project will also fund dredging of areas that the Marine & Aviation Department. Annual Operatinq Costs: None. Total: $390,000 Dock Electrical System Replacement 0 25,000 25,000 25,000 25,000 This project provides the financial resources needed for repair and maintenance ofg the current electrical system with a full replacement of the electrical system in 2006 to the docks in the municipal marina. Total $100,000 Marina Subtotal 215,000 170,000 170,000 170,000 170,000 Marina Total $895,000 Airpark Maint & Repair 10,000 10,000 10,000 10,000 This project will provide funding for maintenance and repairs at the Clearwater Airpark Annual Operatinq Costs: None 10,000 Airpark Subtotal 10,000 10,000 10,000 10,000 10,000 Airpark Total $50,000 "Committed To Excellent Customer Service" . . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Table of Contents 1 Executive Summary Background Activities Staffing Pricing and Profitability Issues Conclusion Service Description Pay Back Benefits Objectives and Strategies Objective 1 Objective 2 Objective 3 Objective 4 Management Responsibilities Department Director Assistant Director Recreation Pier Supervisor Marine Facility Operators Marine & Aviation Office Support Financial Analysis Financial Goal Financial Analysis Revenue Expenditures Financial Projections Expenses Balance Sheet Comparison of Personnel Expenses to Revenues Capital Improvement Plan Summary, Conclusion and Recommendations Market Analysis Market Definition Strengths Assets Weaknesses Opportunities Threats Customers Performance Measures Appendix 1 Fee Price Structure Appendix 2 Annual Survey of area fishing piers 2002 Accomplishments and Updates 2003 Accomplishments and Updates 2004 Accomplishments and Updates 2 2 4 4 4 5 5 6 6 6 8 8 9 10 11 12 12 12 13 13 13 14 15 15 15 15 15 16 17 18 19 23 24 25 26 26 26 26 27 27 27 29 31 32 33 34 35 e . . Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 Executive Summary 2 Backaround The City of Clearwater is a municipal corporation originally chartered by the State of Florida in 1915. Pier 60 was established to provide a public service and better serve the fishing community, take advantage of the city-owned waterfront property and fill the need for a fishing facility in the area. In 1952, the city constructed a 450-foot long fishing pier on Clearwater Beach at the end of State Road 60. In 1966, the fishing pier was extended 630 feet. Total length of the current fishing pier is 1,080 feet. The fishing pier is constructed on submerged land owned by the State of Florida. In 1985, the city submitted the application to grandfather the pier with the state until January 1998. With the reconstruction of the pier, the city lost the grand-fathering and had to start paying a submerged land lease fee to the state. The city commission approved lease #520010893 with the Board of Trustees of the Internal Improvement Trust Fund of the State of Florida of Sovereign Submerged Lands beneath Pier 60 on May 16, 1996. The lease has a five-year term and covers 14,450 square feet. The initial year annual lease payment was $2,164.61 with increases annually based on the Consumer Price Index (CPI) average for 5 years. The lease was renewed for an additional five years on April 1 ,2001, and the current lease fee is $3,514.24. The pier was operated under various lease agreements until January 1983. The last lessee was Clearwater Fishing and Recreational Pier, Inc., owned by Mr. Harry Armston. Mr. Armston canceled the lease because of the extensive costs needed to repair the pier. In January 1983, the city assumed the operation of the pier on a 12 month test as a enterprise fund operation. The pier was placed under the operational control of the Marine Department and it was open 16 hours a day. In September 1985, the pier started 24-hour operations. The pier is open 364 days a year; it is only closed on Christmas day. In January 1986, the city received a $20,000 Grant from the State of Florida Department of Natural Resources, Division of Marine Resources to construct an artificial fishing reef off the end of the pier. e . . Marine & Aviation Department 3 Annex A Pier 60 Business Plan drafted August 2001 In July 1992, emergency structural repairs were made to the pier and in June 1993 the pier was closed for demolition and rebuilding. In April 1994 the pier was reopened for business. The construction cost of $2,200,741 was financed by "Penny for Pinellas" infrastructure tax. In 1995, the city entered into a five-year license agreement with the National Oceanic and Atmospheric Administration (NOAA) for the placement of a weather data collection station on the new fishing pier. This station transmits data directly to NOAA and provides weather information for local interests. As part of the license agreement and at their cost, NOAA installed an LED bulletin board with up to the minute weather information for visitors and fishermen. City Commission Policy statement No. BG-11 requires all Proprietary (Enterprise) Fund Operations to be self-supporting, and pay administrative and other service charges to the General Fund Operations for support at a level determined by the City Commission. In 1997, Pier 60 was returned to a General Fund Operation. Pier 60 is currently a general fund activity for the City of Clearwater, administered by the Marine and Aviation Department. For the purposes of this Business Plan, Pier 60 will be referred to as the pier of fishing pier. The pier is one of the best equipped and most attractive fishing piers in Florida. The pier was rebuilt in the "Tropical Seascape Theme" in April of 1994 at a cost of $2,200,741. The most important features of the pier are the attractive bait house, six covered pavilions, free section with telescopes and a knowledgeable, experienced staff. The pier staff strives to insure that both the fishing community and visitors make the pier a pleasant place to visit while on Clearwater Beach. The pier offers the following services for the fishing public and visitors convenience: · Full service air conditioned bait house · Concessionary items such as snacks and beverages · Rest rooms · Tide and weather information · Open 24-hours a day · Reasonable rates Our strategies for meeting the growth demands at the pier is to provide excellent customer service, insure that revenues pay for expenditures and to increase the . Marine & Aviation Department 4 Annex A Pier 60 Business Plan drafted August 2001 versatility by providing a variety of fishing events, and working in conjunction with the Sunsets on the Beach events. Activities The following activities have taken place on the fishing pier since it reopened: . The New Pier 60 Grand Reopening Kids Day Fishing Tounament Fun & Sun Fishing Tournament Pier 60 Annual Fishing Tournament City of Clearwater Parks & Recreation Fishing Tournament. A to Be School summer fishing program Sertoma Club Fishing Tournament Visit from Ice Hockey Team Visit from delegation from City of Nagano, Japan. Various religious groups Pier used to film several commercial television ads. Several weddings have taken place on the pier City Channel 15 used pier for television filming Pier used by sailing organization for viewing of vessels. Sunsets at Pier 60 Make a Wish Foundation Fishing Tournament Staffina The Division is under the Marine and Aviation Department. The Recreation Pier Supervisor is responsible for managing and directing the daily operations of the pier and reports to the Assistant Director of the Marine and Aviation Department. The Assistant Director keeps the Director of the Marine and Aviation Department apprised of all operational responsibilities of the division. The pier is currently open 24 hours a day, with one Recreational Pier Supervisor and an equivalent of four full-time employees. This actually comprises 3 full-time employees and two part-time employees. There are three shifts: · 6:00 a.m. to 2: 00 p.m · 2:00 p.m. to 10:00 p.m. · 10:00 p.m. to 6:00 a.m. The part-time staff assists on Friday evenings and on Saturday and Sunday. Pricina and Profitabilitv . Pricing for the fees, goods, service and rental of equipment at the pier are administratively controlled by the Director of the Marine & Aviation Department. . . . Marine & Aviation DeDartment 5 Annex A Pier 60 Business Plan drafted August 2001 Notifications of changes will be made to the City Manager. The current pricing structure is competitive with other piers within Pinellas County. The pricing structure is reviewed annually. Appendix 1 is a list of the current price structure. Issues · The pier is limited to a specific customer base, people who enjoy fishing or watching sunsets. This limits the amount of versatility the pier has to expand its operation and revenue base. · There has been an inaccurate method of tracking revenues and expenditures on the pier for the past two years. This lack of tracking has not made it possible to conduct any type of financial analysis, thus putting the pier at a disadvantage for business growth. · There has been a lack of technology in software programs that would assist in tracking inventories, turnover rate of inventory, and high demand items. This lack of analysis has limited the expansion of sale items in the bait house, thus limiting revenues to mainly tackle and concessionary items. Conclusion The strength of the Pier 60 team stems from the collective 75 years experience in fishing. Although the pier is limited to one main recreational activity, there is the potential for revenue growth on the pier through increasing products in the bait house, fine tuning the revenue sources, and eliminating unnecessary operational expenses. . . . 6 Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Service Description The pier is a multipurpose facility that is open 24-hours a day, seven days a week. It is staffed by employees that are skilled in providing excellent fishing advice and expertise. Our employees take pride in meeting the requests of our citizens and customers. Current Pier 60 customer services includes: · Trained staff to meet customer needs · Up to the minute weather and tide information · Covered pavilions · AudioNideo Security system · Night time attraction lights · Artificial reef at the end of the pier, drawing fish · Reasonable user fees · Equipment rentals · Daily, weekly, monthly, and yearly fishing passes · Full service bait and tackle shop · Fishing rod repairs · Fishing tournaments · Sightseeing - telescopes for dolphin watching · Easily accessible from public transportation · Rest rooms · Snacks and beverages · Open 24-hours a day The pier is recognized throughout the fishing community as a family oriented facility, that is professionally managed and very responsive to the needs of customers, citizens and visitors. All the needs of the fishing public are met at the pier. Pay back The pay back to the city is high in customer satisfaction and the fact that the facility provides a valuable service to the community. Additional pay back is the ability of the pier to work in conjunction with the Sunset at the Pier events. Benefits The pier provides a useful benefit to the fishing community. This facility provides a safe and enjoyable location to fish and it can be enjoyed by the non-fishing public as a dolphin and beach viewing location. These combined capabilities provide a great atmosphere for customers. The pier facility also meets all the requirements of the Americans with Disabilities Act (ADA) and provides a valuable service to this community. e . . Marine & Aviation Department 7 Annex A Pier 60 Business Plan drafted August 2001 Several fishing tournaments are held throughout the year that allow people with disabilities to fish. A successful example is the Make A Wish Foundation Fishing Tournament. This tournament has grown from approximately 100 participants to over 1,000 participants and volunteers in five years. This tournament is held annually in October. The Sunsets at Pier 60 Festival successfully utilized the pier for fireworks. This use of the pier made this event even more exciting and entertaining. e Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Objectives 8 Obiective #1 Maintain Pier 60 as a revenue producing operation that exceeds the expenditures and maintains a competitive edge with other fishing piers in the area. Pier 60 is a recreational facility that is self-sustaining. The revenues exceed the expenditures as long as it operates as a general fund for the City of Clearwater. By remaining a general fund, all of the inter-fund transfer charges from Administration, Parks & Recreation and the Marina are eliminated. Revenues are generated from: general admissions, fishing admissions, rod rental, general concessionary items, and the sales from bait and tackle. . Strateqies · Conduct an analysis of the revenue sources to determine the most beneficial source. · Compare the expenditures with the revenues for cost effectiveness. · Explore and expand product selection to increase revenues. · Conduct an annual survey of other fishing piers. . . . . Marine & Aviation Department 9 Annex A Pier 60 Business Plan drafted August 2001 Obiective #2 Increase pier revenue base 2.5% each year from $374,259 in the first year to $403,036 in the last year of the three year plan. The Pier generates enough revenue to cover the operational costs. If an improved tracking method were used, (i.e. Point of Sale) there would be a better control measure over the amount of mark up and turnover rate of merchandise. The pier has the ability to increase revenues by rearranging the floor and facility layout. The below strategies outline possible increases in revenue. StrateQies · Conduct a survey of other fishing piers on fees and inventory items to ensure Pier 60 pricing is competitive with area fishing piers. · Adjust mark up of pier merchandise - merchandise sold at the pier will have a mark up of at least 33%. A monthly inventory of all merchandise will be made by the Pier 60 Supervisor to insure that percentages are correct and to record shrinkage. · Maintain high turnover merchandise - the pier will continue to sell items that have a high turn over. Items left on the shelf for two months, will be returned for credit. Merchandise stocked at the pier will be items that customers request and are high turnover items. · Adjust the floor plan of the retail operation to maximize product displays and increase customer usage of facility. ..-:-:~ II ~~ ! ,'" ~)1 . . e Marine & Aviation Department 10 Annex A Pier 60 Business Plan drafted August 2001 Obiective #3 The Marine & Aviation Department will continue to manage the pier operations and provide minor maintenance services by the Marine Services Section. The staff at the pier does not have the experience or personnel to manage all of the operational and business aspects at the pier. The Marina offers administrative support that covers human resource issues related to personnel at the pier and also provides financial, management and budgetary support of the pier operations. Strategies · Administrative support from the marina office - The marina office will continue to provide administrative support to the pier even though it is under the general fund. The administrative support of the pier will include supervision by the Director and Assistant Director. · Maintenance support from marine services section - The marine service section will continue to respond to the maintenance needs of the pier. Due to their marine maintenance expertise, they are best suited to meet the maintenance demands of the pier. · Provide budgeted funds to insure that the pier is maintained and improved. · Continue the CIP with $20,000 in the remaining years of the plan. These funds will help to insure that the pier has revenue for maintenance and repairs. . . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 11 Obiective #4 Provide annual customer service, and safety training for pier employees to insure the highest level of standards of safety and customer service. In addition provide professional growth courses that will aid in the operation of Pier 60. The Pier is one of the city's most visible tourist areas. Millions of visitors visit the Pier to fish or view the beach or water activities on Clearwater Beach. Thus, it is important to ensure the staff provides the best customer service to ensure return visits to the city and the pier. Due to the location of the pier and the potential for mishaps, it is also important to provide relative safety training to the pier staff. Lastly, to ensure a more efficiently operated business it is necessary that the staff attend professional growth courses that will aid in the business operation of the pier. Strateaies · Each pier employee will receive customer service training on an annual basis. Customer service will also be discussed at monthly supervisor meetings. . Employees of the pier will receive safety courses that are relative to fishing pier operations. Training will include: o First aid and first aid refresher training o Fire Extinguisher Training o Bloodborn pathogen training · Other professional growth courses will be scheduled as directed. These courses may include: o Computer based training o Point of Sale training o Leadership and management courses e . 12 Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 Management Pier 60 Team The Pier 60 team is made up of the Department Director, Assistant Department Director, Recreation Pier Supervisor and Marine Facility Operators. Pier 60 operations are supported by the Marine & Aviation Department Office Staff, which includes a Systems Analyst, Budget Manager, and Staff Assistant II positions. The chart demonstrates the organizational structure for Pier 60 personnel. Department Director William D. Morris Assistant Director Beverly A. Buysse Recreational Pier Supervisor I I T 1 Marine Facility Marine Facility Marine Facility Marine Facility Operator Operator Operator Operator Alternate Supv. FfE FfE PT I I I .3 FTE equivalents Marine Facility Marine Facility Marine Facility Operator Operator Operator PT PT PT 4 Responsibilities Department Director · Supervise the overall operation of the pier. · Approve new innovations, rate changes, and operational practices for the pier. · Monitor Submerged Land Lease for the pier. . · Identify areas for future growth with the pier. · Plan for the future with regard to the pier complex. e . . Marine & Aviation Department 13 Annex A Pier 60 Business Plan drafted August 2001 · Maintain the pier as a city-owned facility. Assistant Department Director . Assist with endorsements, suggestion and recommendations on the operation of the pier to the Director · Submit suggestions for new innovations for the pier. · Assist with the identification of areas for future growth with the pier. · Monitor the operation of the pier. · Assist with personnel issues for pier employees. · Set and implement policy standards for pier operations. · Assist with the maintenance and safety of the pier. . Assist with budget management and future projections for Pier 60 business potential. Recreation Pier Supervisor · Safe and efficient operation of a public recreational fishing pier. · Operation of concession facilities and collection of user fees. . Submit suggestions and recommendations on the operation and maintenance of the pier to the Director and Assistant Director. . Submit suggestions for new innovations for the maintenance and operation for the pier. · Control and account for all pier inventories. · Submit suggestions on inventory levels and profit margins. · Submit suggestions on promoting the pier and revenue enhancements. · Insure that weekly inspections of the pier are conducted and that repairs are made as soon as possible. · Assist with the identification of areas for future growth with the pier. Marine Facility Operators · The Marine Facility Operators for the pier collect user fees, sell fishing supplies, assist customers, maintain rental rods & reels and provide information on fishing rules and regulations. · Assist customers with repairs to customers fishing equipment. · Ensure the pier is a clean, safe and pleasant environment for the customers. · Assist the Pier Supervisor with the daily operation of the pier, as directed. · Submit suggestions for improvements in pier operations. e . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Marine & Aviation Office Support · Assist with personnel issues and payroll. · Assist with new technology i.e. training, technical support, setup. · Provide logistical support when necessary. 14 . . . Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 Financial Statistics 15 Financial Goal The financial goal of Pier 60 is to operate as a revenue producing activity that is self-sustaining and exceeds the total expenditures and brings in a measurable profit. A 2.5% increase in revenues is expected for each of the years of this plan. Financial Analvsis In order to understand the revenue base of the pier, we need to analyze the various sources of revenue and the expenditures for the pier. Analysis of the revenue sources will provide a baseline to determine the most/least beneficial sources of revenue. This analysis will also provide information on high turnover items. Listed below are the revenue sources and expenditures. Revenue Fishing Admissions Rod Rental General Admissions Concession Sales Bait Sales Tackle Sales Cigarette Sales Vending Machine Fishing Passes Telescopes Other General Revenue Expenditures Personal Service Other Operating Expenses Internal Service Capital Debt Service Another area to analyze is the hours of operation. This analysis would require review of the various shifts comparing revenue to personnel expenses. This analysis will determine whether or not it is equitable to keep the pier open 24-hours a day. This data will provide a baseline in which to determine the direction of Pier 60 operations. . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Financial Proiections The projections are based on the pier being operated as a General Fund operation, under the management of the Marine & Aviation Department. It is based on past experience in the operation of the pier. 16 . Revenue 99/00 00/01 01/02 02103 03/04 04/05 Source Actual Actual Budget Preliminary Preliminary Preliminary Fishing $87,987 $86,135 $82,500 $86,670 $88,840 $91,060 Admissions Rod Rental $27,424 $29,318 $23,100 $24,270 $24,880 $25,500 General $76,317 $82,760 $79.350 $83,360 $85,440 $87,580 Admission Concessions $45,140 $58,834 $41,800 $43,920 $45,020 $46,150 Bait Sales $35,726 $44,323 $34,100 $35,820 $36,720 $37,640 Tackle Sales $43,048 $44,281 $38,500 $40,450 $41 ,460 $42,500 Cigarette $3,054 $389 $2,500 $2,620 $2,690 $2,760 Sales Vending $20,529 $8,432 $17,550 $18,440 $18,900 $19,370 Machines Fishing $8,055 $1 ,822 $6,000 $6,000 $6,000 $6,000 Passes $347,280 $356,294 $325,400 $341 ,550 $349,950 $358,560 .2010 .9c/~010 . 120/0 . 80/0 . Fishing Admissions . Rod Rentals []General Admissions [] Concessions . Bait Sales .Tackle Sales . Cigarettes []Vending Machines . Fishing Passes . 1 DOlo o 130/0 022010 . e . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Expenses 17 Expense 99/00 00/01 Personal Services 178,982 172,480 Other Operating 122,563 112,590 Internal 3,445 5,620 Capital Non-Operating 20,000 20,000 Total 324,990 310,950 . Personal Services . Other Operating o I nte mal o Capital . Non-operating . 380/0 Revenue less Expense 99/00 47,639 00/01 57,319 Expenses % of Revenue 93% 84% Marine & Aviation Department 18 Annex A Pier 60 Business Plan drafted August 2001 e Pier 60 Operations Balance Sheet FY99/2000 FYOO/01 FY01/02 FY02/03 ASSETS Cash Fund 500 500 500 500 Inventory 13,000 13,000 13,000 13,000 Total Current Assets 13,500 13,500 13,500 13,500 Property Plant/Equipment 2,145,741 2,145,741 2,145,741 2,145,741 Total Assets 2,159,241 2,159,241 2,159,241 2,159,241 Liabilities . Current Liabilities 165,000 165,000 165,000 165,000 Short term debt 0 0 0 0 Accounts Payable 0 0 0 0 Accrued Liability 0 0 0 0 Long term debt 0 0 0 0 Total Liabilities 165,000 165,000 165,000 165,000 Total Fund Equity 1 ,994,241 1,994,241 1,994,241 1,994,241 *Depreciation of approximately $55,000 per year is not included in this balance sheet. . . . . 19 Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Comparison of Personnel Expense to Revenues $50,000 $48,000 $46,000 $44,000 $42,000 $40,000 $38,000 $36,000 $34,000 $32,000 $30,000 $28,000 $26,000 $24,000 $22,000 $20,000 $18,000 $16,000 $14,000 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $0 Pier 60 Monthly Sales I $48,015 ! I "'.'" "'.= i $4<1,391 ....060 $44,510 $43.627 - $41.632 - 1.227_ - ..,.m .955 - $38,134 536,573 - $31.005 - - - "". $30,122 . - . "'.", - - "'.'" "'.'" $27.788 521.788 $27.788 7.788 $27.788 .'" "'.'" S2..8&l~ ' I $26si6.168 ....,.. $26,168 $26,168 $26,168 .'" .'" .'" ....'" .'" .'" $26,168 . "'." $25,413- ."" "'."" "'."" 4.850rS24.8S0: .i", : I ",. 522,451 ! C- I I I i f-- $18. $17.61 - I - - .'. Apr-99 May-99 Jun-99 Jul-99 Aug-99 Sep-99 Oct-99 Nov-99 Dee-99 Jan-OO Feb-OO Mar-OO Apr-OO May-OO Jun-OO Jul-OO Aug-OO Sep-OO Oct-OO Nov-OO Dee-OO Jan-01 Feb-01 Mar-G1 Apr-G1 May-G1 Jun-G1 . Revenue . Expenses . . . 20 Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 This chart demonstrates a cyclical pattern where the expenses during the winter months: November through February are higher than the revenues generated at the pier. By comparing the personnel expense against the revenues, for the various shifts, we are able to determine where we could potentially cut operating costs. Pier 60 Shift 10 - 6 Revenue vs Personnel Expenses $13,000 $12,000 $11 ,000 $10,000 $9,000 $8,000 I $12,041 I $11,755 I '----$,10,557 I $11,248 $8,870 $8,651 I I i $10,009 $10,030 -$9,508 $8,991 I i ! I $7,000 "$6,545 $6,61 I I $6,758 $8,810 - f- $6,000 .- .1 $5359! $5,463 J--- $' --. f- M I' $5,107 I I _ 1'$5,180$5,l80$5,180$5,18f$5~8f$5~80$5,l80$5,18($5,18v $5,000 $4'463"$4,463'$4,463'$4,463'$4,4s3,:,~'$4'6981.$4.'69tJH8.$4'698.$4'6981.$4I'698.$4'698.$4,698.$4,698.$4,698.$4.698.$4,698.$4,698 . f -. I 1$4,170 ~~ ~ $3,~ ~ $3,301 $3,000 $21611'$21388 $2,000 $1 ,000 $0 ~it.! U ( ( .~ ;::\ e!. Q' ~qf ,::f ':,,, 'C ~ 'S 0~ ( ~ Q~ 0 00 'C ~ f$' ~ ~v ,:..fl u0 ':,qf ~ ~o <:)0 << ,( < ~ i..~ #. ~e! ; ~ #- ~~ ~ ':,v ':," ~, , ~ ~ ~.:>v ~ ~ ~0 0' ,:..fl u0 ':,1f ~ r_0~ .;:.0 {")0 << I- Revenue - Personnel Expenses I ,( ~" :<' .~ ;::\ e! ~(j Q' _ ~1f ,:)(:' ~1f ~ ~. 'S . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 . 21 $17,000 $16,000 $15,000 $14,000 $13,000 $12,000 $11,000 $10,000 $9,000 $8,000 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000 $0 Pier 60 Shift 6 - 2 Revenue vs Personnel Expenses I 15,990 ~.088 I 14 ,179 """r> >13 ,299 - - $11,817 "''7n~ "'."'" - r-- - 10.228 10.023 ~.122 &9,747 - r-- - 09,464 &9,748 ~.124 - r-- - - - i ! I ~.294 $8,373 I I I I I I ; - I - I - - i r-- - - - I ! , ! ! - ~,300 - - - I--- - - r-- ~990 ~,089 i -, - - r-- - - r-- - - r-- - i 18~ ,18~ 18~ $5, 18~ I ;<l6li ;<l6l 69li ~ li.9.l li.9.l Illl! 11l1l! fli.9.l li.9.l li.9.l Illl$ Illa! 11l_ "0< ,"0< "0< 1"0< I ~~~~k~'~'~'~'~~~~~~~~~~~~~~~~~ ;~ ",,\' ~ .....\' ,.~ ,." ,." 0.... ,." ;!;::' ;~ -\' 0 -\' ~ t.: t.: ~' t.: ~ ,,1' ~ ~~#~~G~~G~~~~~#~~##~#~~'~ 'b..V ..0" o~ .0 ,.riP..t"-~ :i)'- ~ .;s 0" ~ 0 0" 5::' ;.9" ~tt; " . fit' 0'" 0" .>V <<'U ~ ~ 0 o~ rlP )tt; <<0 ~ ~ ~ & ~ ~ I . Rewnue . Personnel Expenses ,~ 18. . . . 22 Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 Pier 60 Shift 2 - 10 Revenue vs Personnel Expenses $26,000 $25,000 i I ''',G. $24,000 $23,000 22,774 $22,000 ~.~o $21,000 - - - $20,000 S19 ,669 i19,669 :19,682 i - - 1S .919 I '''',ll''' $19,000 - ~ - - - $18,000 '-- f-- - -,,^ - - $17,000 I--- I-- - - - - $16,000 I-- I-- - - - - ~'" An" $15,000 - ~,7117 . - .. 'M - - $14,000 - - - - f- >12.925 P"',Go" $13,000 - - - - I--- I--- I-- $12,000 - ~. ^~ 11,604 t js11,7119 '''''''~ - - --!- I-- I-- I-- --1 I ""'0 $11,000 - I - I--- 1---1 _I - _I I-- f-- - I-- $10,000 1 "'~ -' - - I--- I--- - - I-- I-- - I-- i ! i I $9,130 $9,000 - - - I--- I--- - - - I-- I-- - - I-- $8,000 i i I - - - I I-- I-- - - - f-- I--- - - I-- $7,000 - - - I--- I--- - - - I-- - - "''''''' I-- I-- $6,000 - - - I-- I--- - - - f-- I--- ;lfC ;lfC . ~ III1III11111111111 ,1SC .1SC $5,000 $4,000 $3,000 $2,000 $1,000 $0 Q,OJ _\?JOJ ,,?JOJ _\?JOJ ...?JOJ .?JOJ .?JOJ f.:OJOJ .?JOJ ~~c::;, ~~c::;, ~~ ~, ~'<' ~ go 0' 0'..r.0 0' ~., ~., ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~0 o(} ~0 CP )q,~ #' c::JlJ~ ~o <:)0 << S)c::;, :(f ~G ~fl:f .~c::;,c::;, ,xc::;,c::;, ~?c::;, ~c::;,c::;, ~pc::;, ~~c::;, f.:c::;,c::;, f.:c::;,c::;, f.:c::;,c::;, ~~.... ~c::;,"" g.~ _"-~ ~~ )~ ~Oj ~0 ~0 ~0 ~0 ~., ~., ~Cj ~ ~. ~ ~c:s 0~ (J-O 0~..o~ ~.:s '$).....:s ~fl:f ~ ~ 0 o~ 0v- )fl:f <<0 r_0 ~Q I . Re..enue . Personnel Expenses . . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 23 Capital Improvement Plan Capital Improvement Plan: The plan provides for continuous repair and replacement of electrical services, water service, fire protection equipment and structural components of the pier. It also provides for exterior maintenance of the pier including painting or siding. FY02 15,000 FY04 15,000 FY05 15,000 FY05 15,000 Total 75,000 FY03 15,000 FY02 will cover the cost of painting the exterior of the building. It will also include the cost of a computer system that will operate point of sale software. FY03 will include renovating the merchandise display floor. . . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 24 Summary and Conclusions The pier has the ability to be an asset to the City of Clearwater and the fishing community. Under the general fund, the pier should generate sufficient revenue to keep it operating in the black. Based on the information found in the shift analysis, the pier lost $6,691 in FYOO during the 10:00 p.m. to 6:00 a.m. shift during the months of November, December, January, and February. In FY01 the pier lost $10,216 during these same months while other shifts were able to generate a profit through the revenues brought in. The sources of revenues generated for the past two years at the pier have not been accurately tracked and recorded. For the first year of this plan, it will be vital to ensure the revenue sources are accurately recorded to form a measurable baseline that will provide information for potential growth variables at the pier. The Pier 60 operations need to updated the sales tracking system from a typical cash register system to a Point of Sale software program that will enable more efficient tracking of inventory, profit, and revenue sources. Recommendations 1. Close the pier between the hours of 10:00 p.m. and 6:00 a.m. during the months from November though February. 2. Install a computer that can operate a point of sale software program. 3. Provide basic computer training to the Pier 60 staff. 4. Track the revenue sources. 5. Track the number of tournaments and participants. 6. Expand inventory to generate more revenues. 7. Move gate to behind entrance to bait shop and install turnstile. 8. Increase FTE positions to compliment the workload. e . . Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 25 Market Analysis At present, there are ten fishing piers located within Pinellas County. The City of Clearwater has four of the ten fishing piers. Fishing Piers: City of St. Petersburg Municipal Pier St. Petersburg, FL 33701 City of Clearwater Municipal Marina Pier 25 Causeway Blvd. Clearwater, FL 34630 City of Clearwater Municipal Pier (2) Sand Key Park Clearwater, FL 34630 City of Clearwater Big Pier 60 1 Causeway Blvd. Clearwater, FL 34630 North Skyway Fishing Pier 10501 Sunshine Skyway Bridge St. Petersburg, FL Redington Long Pier 17490 Gulf Blvd. Redington Shores, FL Gulf Pier Fort Desoto Park St. Petersburg, FL Bay Pier Fort Desoto Park St. Petersburg, FL Gulfport Municipal Pier Gulfport, FL 26 Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 . Market Definition The key points in defining the market segment for fishing pier operations is to provide a facility that meets the concerns of the fishing community and visitors. Local fishermen are looking for a clean, safe and well maintained facility. The fishing facility should be staffed by trained professionals with extensive knowledge of fishing in the area. The pier's ability to operate and provide a service to the fishing community is a positive asset for the City of Clearwater. The stability of the fishing pier market segment is steady and based on past years trends, which should continue over the next three years. The pier is strategically located in an area that makes it readily available to visitors and tourists visiting the area. . Strengths · Ideal location on Clearwater Beach in Hotel/Motel area lending itself to visitors. · Fairly new facility which is fully air conditioned. · Open 24 hours a day, seven days a week. · Easy access from major traffic arteries. · Easy access from public transportation. · Parking available. · Access to public beaches, and other commercial attractions. · Concessionary items available · Covered pavilions with benches. · Pier meets American Disabilities Act · Fish attraction lights for night fishing. · Artificial reef at end of pier drawing numerous fish. · Rental Equipment available. · Competitive tackle and fishing fee rates. · Live bait tank, with variety of bait. Most powerful assets · Location · Facility · Hours of Operation · Reasonable Cost Weaknesses . · Parking is limited during certain times of the year. Currently there are no dedicated parking spaces for fishermen using the pier. They must park in the Pier 60 lot and pay for parking at the fishing pier. . Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 · Limited activities. There is little more than fishing available on a fishing pier. Therefore, it is necessary to expand on every aspect of recreational fishing activities available. 27 Opportunities · The Pier is in an excellent location for visitors to Clearwater Beach. It avails itself to those who wish to enjoy the sun and surf and those who want to do a little more than sit in the sun. · It is located within walking distance from most of the area hotels and offers rental equipment for those visiting the area, where it would be impractical to bring personal rods and tackle. · Increase inventories, such as custom shirts and hats along with more tackle. · Provide a quick source of equipment for the commercial fishing vessels with an increased inventory of tackle, rods, and reels. · Expand the live bait choices to include shrimp, pinfish, and greenbacks. . · Expand on special events and tournaments, such as lady's night, men's night, etc. · Provide a special group rate for ten or more. The group rate could be 50% off fishing fee and rod rental. Threats · The weather is the main threat to the Pier. Tropical storms and severe thunderstorms put the pier in danger. Other threats are cold winters and various tidal conditions such as the "red tide" that put the pier at risk of losing business. Customers . The External Customers are the daily service focus. It is our object to meet and exceed all reasonable needs of the external customer and to make possible expanded and enhanced services through a more professional and cost effective operation. Employees and Staff are the key to the success. It is the objective to select the best personnel, provide the best training, communicate the goals and objectives, and build them into a cohesive team capable of meeting the demands of the facility and new challenges. Citizens of the City of Clearwater are our owners and the body we answer to ultimately. The City Commission serves as their trustees and as the Board of Directors. . Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 It is our objective to provide a safe, professionally run municipal pier facility that our citizens can be proud of. Internal Customers are a vital element in the successful execution of our external customers. Other city departments play an important role in assuring our daily and long term success. It is our objective to effectively communicate our needs, build healthy relationships, and demand excellence in all our services. 28 Communication is the link between customer groups. It is the key to understanding and a successful execution of our business plan. Only when all customer groups understand the differing view point and reasonable needs of others can a balance be reached which meets the objectives of all involved. Quality is a fundamental commitment of the pier and to provide it in all our services to customer groups. A customer complaint log will be maintained. The object of this log is to determine similar complaints and attempt to correct the situation or improve operations. . Customer List Currently, there is no customer list. In the future, a list of customers taking part in special events and fishing tournaments will be maintained. Names of groups of ten or more will also be maintained to determine the viability of a group rates and the scheduling of tournaments. . . Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 29 Performance Measures The City of Clearwater has established five Strategic Priorities for 2002: · Public Safety · Economic Development · Human Resource Issues · Quality of Life · Infrastructure Maintenance and Improvements . The Performance Measures specific to Pier 60 operations fall under economic development, quality of life, and infrastructure maintenance and improvements. Economic Development In order to expand the pier operations a baseline needs to be established to determine revenue sources and amounts. Through the newly implemented Point of Sale software system, the pier will be able to track revenue sources more accurately. Measures will be determined for: · General admissions by shift, day, month · Fishing rod rentals by shift, day, month · Fishing admissions by shift, day, month · Merchandise turnover rate by type and frequency · Accuracy ratio on collection vouchers . Quality of Life The pier provides services to the community to enhance quality of life in the form of fishing tournaments for various segments of our population. A measure can be made on the number and type of events held at the pier. Measures will: · Track the number of fishing tournaments · Track the number of participants in the various tournaments · Track special segments of the population affected. · Track other special events on the pier (Le. fire works, weddings, etc.) · Summarize impact of special events. 30 Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 . Infrastructure Maintenance Improvements ~ CIP for painting or siding of building ~ Structural repairs for air conditioning unit and damages to ceiling ~ Electrical reconfiguration of lighting for fish cleaning station ~ Reconfiguration of retail area ~ Improved security system ~ Signage >- Increase inventory and merchandise selection ~ Install turnstile with coin operated and counter system . . Marine & Aviation Department 31 Annex A Pier 60 Business Plan drafted August 2001 . Appendix 1 : Price Structure at Pier 60 General Admission: $0.50 Fishing Fees: Adults: $5.35 Seniors & Clearwater Residents: $4.45 Children 11-16: $3.75 Students with ID: $2.50 Weekly Passes: Adults: $20.00 Seniors & Clearwater Residents: $18.00 Students with I D $10.00 Monthly Passes: Adults: $40.00 Seniors & Clearwater Residents $34.00 Students with I D $20.00 . Yearly Passes: Adults: $180.00 Seniors & Clearwater Residents $144.00 Students with I D $90.00 . 32 Marine & Aviation Deoartment Annex A Pier 60 Business Plan drafted August 2001 . Appendix 2 Annual Survey Survey of other Fishing Piers in the County. Fees: Admissions: Fishing Fees: Adult: Child: Senior: Rod Rental: Bait: Tackle offered: Types of Merchandise: . . e Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 33 2002 Accomplishments . Obiective #1 Maintain Pier 60 as a revenue producing operation that exceeds the expenditures and maintains a competitive edge with other fishing piers in the area. Strategies: 1. Conduct analysis of revenue sources a. Fishing Admissions b. Rod Rentals c. General Admissions d. Concession Sales e. Bait Sales f. Tackle Sales g. Cigarette Sales h. Vending Machines i. Fishing Passes j. Telescopes 2. 3. 4. 5. Compare expenditures with revenues for cost effectiveness. Conduct an annual survey of other fishing piers. Prepare Annual Report demonstrating the above findings. Get bids for painting/siding and building a catwalk around the exterior of the baithouse. Objective #2 Increase pier revenue base 2.5% each year. Strategies: 1. Adjust mark up of pier merchandise. 2. Maintain high turnover merchandise a. Track turnover rate of inventory b. Explore merchandising options. . c. Expand inventory. e Marine & Aviation Department Annex A Pier 60 Business Plan drafted August 2001 34 2003 Accomplishments Obiective #1 Maintain Pier 60 as a revenue producing operation that exceeds the expenditures and maintains a competitive edge with other fishing piers in the area. Strategies: 1. Conduct analysis of revenue sources a. Fishing Admissions b. Rod Rentals c. General Admissions d. Concession Sales . e. Bait Sales f. Tackle Sales g. Cigarette Sales h. Vending Machines i. Fishing Passes j. Telescopes 2. Compare expenditures with revenues for cost effectiveness. 3. Conduct an annual survey of other fishing piers. 4. Prepare Annual Report demonstrating the above findings. 5. Complete renovations to exterior of baithouse. Objective #2 Increase pier revenue base 2.5% each year. Strategies: 1. 2. Adjust mark up of pier merchandise. Maintain high turnover merchandise a. Track turnover rate of inventory b. Explore merchandising options. c. Expand inventory. . e Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 35 2004 Accomplishments Obiective #1 Maintain Pier 60 as a revenue producing operation that exceeds the expenditures and maintains a competitive edge with other fishing piers in the area. Strategies: 1. Conduct analysis of revenue sources a. Fishing Admissions b. Rod Rentals c. General Admissions d. Concession Sales e. Bait Sales f. Tackle Sales g. Cigarette Sales h. Vending Machines . i. Fishing Passes j. Telescopes 2. Compare expenditures with revenues for cost effectiveness. 3. Conduct an annual survey of other fishing piers. 4. Prepare Annual Report demonstrating the above findings. Objective #2 Increase pier revenue base 2.5% each year. Strategies: 1. 2. Adjust mark up of pier merchandise. Maintain high turnover merchandise a. Track turnover rate of inventory b. Explore merchandising options. c. Expand inventory. . e Marine & Aviation DeDartment Annex A Pier 60 Business Plan drafted August 2001 36 2005 Accomplishments Obiective #1 Maintain Pier 60 as a revenue producing operation that exceeds the expenditures and maintains a competitive edge with other fishing piers in the area. Strategies: 1. Conduct analysis of revenue sources a. Fishing Admissions b. Rod Rentals c. General Admissions d. Concession Sales e. Bait Sales f. Tackle Sales g. Cigarette Sales h. Fishing Passes . i. Telescopes j. Parking Passes Compare expenditures with revenues for cost effectiveness. Conduct an annual survey of other fishing piers. Prepare Annual Report demonstrating the above findings. Obiective #2 Increase pier revenue base 2.5% each year. Strategies: 1. 2. Adjust mark up of pier merchandise. Maintain high turnover merchandise a. Track turnover rate of inventory b. Explore merchandising options c. Expand inventory . e . . Marine & Aviation DeDartment Annex B Beach Patrol Strategic Plan drafted May 2001 1 Table of Contents Executive Summary Staffing Issues Objectives Mission Statement Conclusion Present Situation Area Description Objectives and Strategies Objective 1 Objective 2 Objective 3 Objective 4 Objective 5 Return on Investment Management Responsibilities Risk Analysis Financial Projections Projected 5- Year Program Statement Capital Improvement Plan Building and Facilities photographs Conclusions and Recommendations Appendix 1 Uniforms expenses Appendix 2 Guard Tower equipment expenses Appendix 3 AED justification Appendix 4 Recommended Fee Structure for Lifeguards Annual Updates 2002 Accomplishments 2003 Accomplishments 2004 Accomplishments 2005 Accomplishments Performance Measures Lifeguard Activity Report 2 3 3 6 6 6 7 9 11 11 13 15 18 19 20 21 22 24 26 27 29 30 31 32 33 34 35 36 36 38 40 41 42 43 Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 2 e Executive Summary . Background . The Beach Patrol is currently a division of the Marine and Aviation Department for the City of Clearwater and is managed by this department. The Beach Guard Division's expenses are funded through the city's Parking System Operation's Fund. For the purpose of this plan Beach Guards, Lifeguards, and guards are the same. Lifeguards have been protecting Clearwater Beach for many years on a seasonal basis. In 1975, the city established a year-round Beach Safety program. Public safety is the primary responsibility for the Clearwater Beach lifeguard. However, the guards are tasked with numerous other responsibilities that often interfere with their primary responsibility. The guards are tasked with code enforcement, monitoring special events, and are the first point of contact for anything that is wrong on the beach; such as facility and equipment maintenance issues, cleaning issues. The guards are front line ambassadors for the city. They are the city's most seen representatives, providing information on city and area attractions to over 5 million beach patrons each year. They provide safety supervision, minor medical assistance, emergency aquatic rescues, and city code enforcement for an area covering 3 Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 . approximately 1.3 miles of beachfront in Clearwater and another % mile at neighboring Sand Key Park, on the Gulf of Mexico, 365 days a year. The Marine & Aviation Department has a renewable Intergovernmental Agreement with Pinellas County to provide Beach Guards at Sand Key Park. Pinellas County in turn funds the services provided. . . Staffina The Division is under the Marine & Aviation Department. The Water Safety Supervisor is responsible for managing and directing the operations of the division and reports to the Assistant Director of the Marine & Aviation Department. The Assistant Director keeps the Director of the Marine & Aviation Department apprised of all operational responsibilities of the department. During the summer (Memorial Day to Labor Day) the Division has 18 United States Lifesaving Association (USLA) certified lifeguards. Currently, during the winter months the division can be appropriately staffed with 9 trained persons. The staffing requirements for summer months are: Eight Towers staffed by lifeguards = Backup, 1 for every two towers = Sand Key, 1 lead man and 3 lifeguards = Supervisor, 1 at Tower Zero 1 patrolling the beach = Total: Current staffing during the winter months are: Four Towers staffed by lifeguards = Backup, 1 for every two towers = Sand Key, 1 leadman and 1 lifeguard = Supervisor, 1 at Tower Zero = Total: Issues 8 4 4 2 18 4 2 2 1 9 1. Currently the City is not providing the number of personnel agreed upon in the Intergovernmental Agreement with Pinellas County. The Agreement calls for: a. One leadman beach guard to supervise daily operational activities. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 4 e . b. Seasonal beach guards: i. Winter (December, January, February) minimum of one lifeguard. A total of two. ii. Spring (March, April, May) minimum of four lifeguards. A total of five. iii. Summer (June, July, August) minimum of seven lifeguards. A total of eight. iv. Fall (September, October, November) minimum of four lifeguards. A total of five. c. The City provides two lifeguards from Labor Day through Memorial Day and three from Memorial Day to Labor Day. If there are enough lifeguards in the Spring one additional is sent to Sand Key making it a total of three. If there are enough lifeguards on staff during the July 4th weekend, four are sent to Sand Key. d. This lack of staffing at Sand Key Park raises the issue of liability for incidents that may occur in that area. The staffing issue needs to be addressed and resolved. 2. The Beach Guard Division currently has seven full-time lifeguard positions and as many as thirty seasonal lifeguards filling 9.5 full-time equivalents. After a recent visit to Clearwater Beach, Jim McCarthy, United States Lifesaving Association, Certification Officer & Advisor, stated the beach is not adequately monitored to provide safe supervision for the number of attendees on the beach. It is recommended to add two additional towers for the winter months. The two additional towers would require an addition of 3 lifeguards, bringing the total to 12. 3. The inappropriate staffing could cause the Division to lose the United States Lifesaving Association (USLA) Certification or worse a serious incident or mishap. 4. There is a nationwide recruiting and retention problem for marine lifeguards. Clearwater is not an exception. During the winter months, the shortage of staff is detrimental to the safety of the beach. . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 . 5. The Beach guards are not recognized as a Public Safety Emergency Service. This lack of appropriate classification leads to other issues that deteriorate the operational effectiveness of the Division. (Le. staffing, support, equipment, budget issues, union representation). 6. There are numerous codes to enforce on the beach and the guards are the first ones to see the violations and are often the only ones to enforce the violations. This secondary responsibility detracts from the primary responsibility of aquatic safety. Another issue with guards providing code enforcement is the lack of authority and training to complete that duty. The police response time is often slow and ineffective. 5 . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 6 . Objectives . In order to improve the Beach Guard Division, a plan of action is necessary. Before a plan can be put into motion, the mission statement must be formulated and objectives need to be established with the vision of the program communicated to those with the power to assist in reaching these objectives. The objectives are designed to develop the Beach Guard Division into a recognized Public Safety Service and provide the support necessary to be recognized as marine safety professionals. Each objective will have strategies to lay the foundation and provide the framework necessary to reach the end goal. Performance measures will be developed to indicate the program's effectiveness. The objectives for the Beach Guard Division: 1. Change the image of the Beach Guard Division. 2. Provide adequate staffing to safely and efficiently supervise the beach. 3. Provide adequate equipment to safely supervise and effectively conduct rescue operations. 4. Advertise and market the division. 5. Become the premier Beach Patrol Program in the state of Florida. 6. Provide a realistic budget to maintain operational effectiveness. Mission Statement The Beach Guard Division will provide the patrons of Clearwater Beach a more enjoyable, safer, professionally supervised beach by adhering to professional training standards, managing potential risks, enforcing city ordnances, and adequately staffing the division. . Conclusion The Beach Guard Division has an excellent track record for providing a safe aquatic environment and protecting Clearwater's single largest natural attraction. The expressions of satisfaction are numerous and the number of proactive responses speaks for themselves. The intention of this Strategic Plan is to continue to provide a professional, safe, proactive emergency marine service and to recognize the Division as a Public Safety Service. This will be done through the objectives that have been established and by resolving the issues presented. . . . Marine & Aviation Deoartment Annex B Beach Patrol Strategic Plan drafted May 2001 7 Present Situation The Beach Guard Division is an intangible service that takes proactive measures to provide public safety to over 5 million guests with minimum support and equipment. The role of the Beach Guard is to provide a safe, enjoyable environment for all beachgoers to enjoy and to respond to aquatic emergencies. Currently nationwide, beaches are suffering from a lack of trained and qualified lifeguards. Clearwater Beach is no exception; here there is a definite recruiting and retention issue that is faced every year during the months of January through May, when the beach is attended by millions of seasonal patrons and spring-breakers. During this time additional staff is required, but it is hard to recruit during this time frame. The pool of candidates for these jobs must be physically fit and able to pass a stringent fitness test. The job also requires emotional stability, self-discipline, poise, sound judgment, reliability, and a profound sense of professionalism. These requirements limit the number of candidates available. Another limiting factor is the salary that is paid for the responsibility and hazards that are involved. A survey conducted in February 2001, found that Clearwater is one of the lowest paying cities in the state for USLA certified lifeguards. The analysis was conducted with similar beaches, taking into account: size of area covered, beach attendance, number of lifeguards on duty, and the certification standards of the beach lifeguard. The average starting salary of a beach lifeguard in the state of Florida is $10.92, Clearwater Beach seasonal lifeguards start at $8.65 and after a probationary period and successful completion of the First Responder Course and USLA certification, they receive a raise to $8.81. Some areas have chosen to do away with beach guards altogether. However, the impact of doing this will affect other public safety services and leave the beach unprotected. The Police will be called out more frequently to enforce minor infractions of city ordnances and respond to missing children, the Emergency Medical Services will be responding to numerous minor medical calls for marine-related injuries and aquatic animal bites/stings. The overall safety and cleanliness of the beach will most likely deteriorate due to a lack of constant monitoring. In 2000, the Beach lifeguards successfully assisted over 260 parents in finding their missing children, they provided minor medical assistance to more than 3,100 persons . . . Marine & Aviation Deoartment Annex B Beach Patrol Strategic Plan drafted May 2001 8 and they made over 43,000 proactive measures to alleviate a more serious incident. The guards have taken the measures necessary to keep the beach safe from drownings for over 10 years. Other public safety services would be called upon to handle these responses. Therefore, it would not be advisable to do away with the Beach Guard Division. The recruiting problem creates other intangible costs to the Division. The foremost impact is lack of staff forces the Water Safety Supervisor to actively sit the tower and conduct the supervisory role from the beach tower with no one in Tower Zero to provide assistance or backup. His workload becomes backed up and he in not available to conduct training, maintenance, recruiting and general managerial responsibilities. Although these responsibilities do not have a tangible benefit, there is a cost for these things not being done. The maintenance expenses becomes more apparent when items are finally addressed, as it cost more to replace equipment, then it would to have maintained or replaced it on a scheduled period. There is a cost in recruiting and training new personnel every year. A study conducted by the Saratoga Institute in California, stated that it costs one-third of the annual salary to recruit and train new staff members. Since this is an on-going process every year for at least two persons, the cost is approximately $11,500 per year. This does not include the lost time of the Water Safety Supervisor that is now performing the guard's job rather than his own responsibilities. The Beach Guard Division not only conducts their realm of responsibility but is also called upon to assist with enforcing City of Clearwater ordnances, backing up the police on violations of these ordnances, monitoring special events, (i.e. beach volleyball tournaments), and assisting with keeping the beach clean from glass and other hazardous debris (i.e. used condoms). They also conduct equipment maintenance, and provide public education lectures. The division has performed these services for several years with little or minimal support and recognition. There is a growing trend to put the Beach/Marine lifeguards under a Public Safety Umbrella, such as the Fire Department. California has done this with all of the Beach lifeguards. The east coast of Florida is also starting to do this. Delray Beach, City of Palm Beach, Hollywood, St. Lucie, Sarasota, Martin County, Manatee, Volusia County, Brevard County, and St. Augustine have made the transition. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 9 Area Description Clearwater Beach Clearwater Beach extends from Clearwater Pass northward to Caladesi Island, approximately four miles. The municipal beach is located on the southern half of Clearwater Beach, between Clearwater Pass jetty and Avalon Avenue to the north. Pier 60 is .5 miles north of Clearwater Pass and extends west into the Gulf of Mexico, approximately 300 yards. The pier is a visible focal point of the beach. The area south of Pier 60 is referred to as the South Beach and the area north of the pier is called North Beach. The area landward of the high tide mark, between the north boundary of the Hilton Surfside Hotel north to the Rockaway Pier, is considered private. Rockaway Pier is a concrete observation area that does not extend into the Gulf of Mexico. Several vendors are licensed to do business on the beach renting umbrellas and cabanas on both the South and North Beaches. Various watercrafts are also available for rent on the North Beach. The areas of responsibility for the Clearwater Beach Lifeguard are all waters along the municipal beach and all municipal areas of the beach. Beach guards are expected to assist patrons on the private beach whenever possible. Clearwater Pass Jetties Jetties to the north and south border Clearwater Pass. These areas are considered high risk to bathers. Tidal currents inside the pass are particularly strong. Bathers can easily be swept out to sea from Clearwater Beach with a north to south longshore current and an outgoing tide. Beach guards must be extra attentive to currents, wind direction, and waves as they affect the jetties. The jetties are marked with signs advising the dangerous conditions, however, bathers must be continuously advised of the dangers existing in these areas. The diagram on the following page displays the location of the markers for the "Restricted Boating Area" and the approximate location of the lifeguard towers. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 ::'''1~'= . 10 ~ ~ eAYSIC[ ~, .5?J , ~ Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 e Sand Key Park Sand Key is a Pinellas County Park. The County employs the park rangers and maintenance personnel, however, the lifeguards are contracted out to the City of Clearwater. It is our aim to work closely with the County Park personnel. The park extends from the south jetty of Clearwater Pass southward, approximately % mile to the Sheraton Sand Key property line. The jetty at Sand Key, the south end of Clearwater Pass, protrudes seaward into the Gulf of Mexico approximately 300 yards. Sand Key has no food concessionaires available and is generally less crowded than Clearwater Beach, however Sand Key has its own nuances and problem areas. 11 ::!}'-4 . (0/ . . . r------r------;r- . .A_ ) ,...----- ----:..'.... ",," ............. ",,' ............... ,,,' ...........-" ~~ -:::::::.::> o ~\ - Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 121 e Objectives and Strategies Obiective #1 Change the image of the Beach Guard Division. . The Beach Guard Division is viewed as a recreational service provided for by the City of Clearwater. They are often called upon to conduct other services than that of their primary responsibility. These services include monitoring Special Events on the beach, enforcing city ordnances and minor violations of the law, cleaning the beach from hazardous and unsightly debris. Although the lifeguards provide emergency marine response including lifesaving rescues in hazardous surf conditions, and provide safety supervision of Clearwater's largest natural resource, they are not recognized as a Public Safety Service. In order to change the image of the Division the following strategies will be initiated. . Strateqies · Change the name from Beach Guards to Clearwater Beach Patrol. · Work with Human Resources to conduct a job analysis and classification survey. This will assist in reclassifying the position into a public safety classification. · Move the marine lifeguard from the CW A union to the IAFF union. · Move the Beach Patrol Division under one of the Public Safety Services such as the Fire Department. · Develop a program in order to receive the Advanced Certification from United States Lifesaving Association certification. · Initiate changes so the guards have the authority to enforce code violations and issue tickets accordingly. e . . 131 Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 , At o Determine authority level for code enforcement · Develop policy for guards to conduct code enforcement. · Develop training program for code enforcement. . Issuing of tickets for minor discrepancies. ~.~.." , e, -:# ~. . ~k ~ k~ f, '\rl' -., " "\ .L. " . .. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 141 e beach. Obiective #2. Provide adequate staffing to safely and efficiently supervise the The Beach guards provide safety supervision of a 2-mile area that is used for recreational and aquatic activities to over 5 million beach patrons each year. As the City of Clearwater plans for the future, an increase of tourists visiting the area and . beach is anticipated. The plan to provide additional parking will also increase the beach attendance and usage. With the development of Clearwater Beach and additional parking, additional supervision and staffing will be required to maintain the superior standard of safety on the beach. The following strategies will be initiated to obtain this objective. . Strateqies · Develop professional associations to discuss protocols, and best practices. · Consult with a USLA certification officer for recommendations on lifeguard standards. · Analyze and measure the type responses conducted each month, quarter, year. This analysis will determine the number of staff needed during the different seasons of the year. o The analysis will measure: · Minor medical assistance · Major medical assistance (EMS called) · In water rescues · Violation of Swim & Boat Line by swimmer e e - Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 151 · Violation of Swim & Boat Line by boater · Violation Pier · Violation of Jetty · Missing Person · Beach Rules/Code Enforcement · Major violation of Beach Rules/Code Enforcement (Police Called) · Establish protocols for placement of lifeguard towers. · Demonstrate the need for more or less lifeguards to the city manager and city commission. · Demonstrate the impact on other public safety services. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 161 . Objective 3 Provide highly trained personnel and adequate equipment to safely supervise and effectively conduct rescue operations. The guards provide emergency aquatic rescues and numerous minor medical assists on a daily basis. To respond in a timely and efficient manner to these emergencies, continuous training is necessary. Documentation of drills and exercises will provide lessons learned and a systematic approach to improving standards and policies. Special equipment is necessary to conduct quick and efficient rescues. This equipment should be maintained and replaced on a regular schedule. New equipment and technology should be researched for applicability for Clearwater's Beach Patrol Program. Strategies Provide Highly Trained Personnel: . · Conduct fitness testing on all new employees. · Periodically test guards to ensure employees maintain minimum fitness level. · Develop drills and exercises to evaluate beach safety program and make improvements. · Develop fitness-training program to ensure guard's level of readiness. · Develop training program to train new recruits and ensure certifications are updated or renewed. o Lifeguard Academy o Junior Lifeguard Program It 171 Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 e Provide adequate equipment to conduct rescues: · Determine the appropriate type and quantity of equipment required. o Rescue boards o Utility Mules o Personal Watercraft . Maintain professional associations sharing best practices and new technology. . Personal Watercraft Used for emergency response and enforcing the swim zone line. . Utility mule used for response to emergencies and delivery of guard tower equipment. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 181 .... Search and Rescue (SAR) pack used for immediate underwater rescues. This kit contains one small air tank that can be worn in a modified fanny pack and a mask and fins. The kit is carried in a case that is about the size of a brief case. """ ..-}It.. .. ....\O~ .I' ....;..;. ~. SAR Pack donned and ready for use. The air tank holds approximately 15 minutes of air. This pack can be donned and an immediate underwater search can be executed in less than five minutes. Th The SAR pack is used by St. John's County Beach Rescue and has been instrumental in the rescue and recovery of several drowning victims. .;.:1 Lifesled used behind the PWC for quick water rescues. This comes in handy for use with multiple victim rescues, for injured victims and for those who can not pull them up on the PWC. .-. -......:........ '. . ~ ~-, e . . Marine & Aviation DeDartment Annex B Beach Patrol Strategic Plan drafted May 2001 19 Objective 4. Advertise and market the division. Clearwater Beach lifeguards are first line representatives for the City of Clearwater. In order to maintain a professional image, candidates selected as beach lifeguards need to be responsible, reliable, and maintain a professional demeanor and appearance. They also need to be recognized within their own profession as competent professionals that can respond to the most demanding situations. Strategies · Design and update a creative web page on the City of Clearwater's website. · Promote National Lifeguard Week. · Develop a video on the program and participate in job fairs and provide job listings to the area high schools, colleges, and health clubs. · Provide public lectures to the local community. · Develop a Junior Lifeguard program. · Participate in USLA competitions to maintain professional standings with other beach associations. · Sponsor USLA competitions in Clearwater. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 e Objective 5. Become the premier beach patrol program in the state of Florida. The city's largest economic resource is protected and supervised by the Beach lifeguards. It is time for this elite group of individuals to be recognized for the successful and safe management of the beach. There has not been a drowning in over 10 years and there has not been any serious litigation from the responses the Beach lifeguards have provided. If all of the above objectives are met, Clearwater Beach will be recognized as the program to emulate. Although the Division has developed their own standards and made recommendations for improving the program, it will take time to implement and fund these recommendations. Strategies · Develop and maintain professional associations. · Develop and maintain a Lifeguard Academy and Junior Lifeguard program to feed into the Beach Patrol program. · Develop professional protocols and standards and best practices. . · Publish an Annual Report. · Develop job classifications for various positions and certifications. · Work with Fire Department to cross train for marine emergencies and gain recognition as a serious Public Safety Service. · Determine alternative sources of funding available to assist with funding. o Pinellas County Bed tax o Grant money o Corporate sponsorships 20 . - e . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 21 Return on Investment The services provided by the Beach lifeguards are intangible. However, when you think of the protection, safety, and supervision the lifeguards provide, the service is priceless. For the purposes of this report the tangible services are the response actions taken by the lifeguards. The 56,737 response actions taken by the division divided by the divisions total budget expense of $500,000.00, cost the citizens of Clearwater $8.81 per response. The expense of the division is just under $500,000. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 22 . Management . The management of Clearwater Beach is fragmented. There are five recreational venues that are used for special events. Parks and Recreation direct the usage of these venues. The maintenance and cleaning of the beach is also managed by another division of the Parks and Recreation Department. This too is fragmented, as Public Services handles the physical structures that are cemented in and Building and Maintenance handle the equipment such as handrails. The beach has lifeguards that provide safety supervision of the water. However, the lifeguards are often the only recognizable city representatives on the beach, therefore, they are the first point of contact for all issues related to the beach. They are called upon to enforce city ordnances, to clean up debris and hazards on the beach, to handle complaints for other departments and they provide information on city and local attractions. The Beach Patrol is a division of the Marine and Aviation Department and is managed under this department. The funding for the Beach Patrol comes from Parking Systems and Pinellas County. The services conducted by the Beach Patrol are Public Safety. Organization Chart Department Director William D. Morris I Assistant Director Beverly A. Buysse I Beach Patrol Supervisor Joe Lain I I I I I I I Marine Marine Marine Marine Marine Marine Lifeguard Lifeguard Lifeguard Lifeguard Lifeguard Lifeguard Total Beach Patrol Employees..... 7 Full Time and 9.3 Full Time Equivalents . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 23 . Responsibilities Assistant Director · Assist with endorsements, suggestions and recommendations for the operation of the Beach Patrol Division. · Conduct risk analysis for right number of employees. · Implement performance measures and measure division's effectiveness. · Assist with developing strategic plan for future of division. · Assist with the identification of areas for improvement and implementation. · Oversee the budget and financial statements for the division. . . . . . . . . . . . . . . Water Safety Supervisor Managing the Beach Patrol Division. Hiring of seasonal staff. Ordering and maintenance of equipment. Work schedules for marine lifeguards. Fitness training of marine lifeguards. Response & readiness training of marine lifeguards. Conducts drills and exercises to ensure capabilities of lifeguards. Supervise the daily activities of the beach lifeguards. Monitors expenditures and assists in budget preparation. Prepares and maintains reports on the beach patrol program. Provides information and reports on performance measures. Development of new initiatives. Coordinate with other departments on complaints and issues facing program. Senior Marine Lifeguard · Patrols beach area through stationing in an observation tower and foot patrols. · Takes proactive measures to prevent incidents from occurring. · Provides emergency rescue to bathers in distress. . · Renders first aid to minor medical emergencies. · Provides information to the general public regarding beach rules and regulations. · Enforces beach rules and regulations. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 e · Assists in maintaining general appearance and cleanliness of the beach area. · Ensures adequacy and proper care and use of all assigned equipment. · Maintains fitness level for response & rescue operations. · Maintains certifications necessary for position. 24 Marine Lifeguard · Entry training level position. · Receives training for 1 st Responder. · Receives training for USLA certification. · Receives training for guard rotation and routine calls. · Stands a probationary period. . These classifications need to be adjusted to demonstrate full time, seasonal, probationary period and training period. The classifications should also have minimum certification requirements. . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 25 . Risk Analysis The beach lifeguards are the first line of defense in providing a safe environment for all beach patrons. They protect the beach area by taking proactive measures against the risks that could potentially cause harm or problems. This risk management has been extremely successful in preventing incidents from occurring. In 2000, the lifeguards conducted 43,691 preventative safety actions, such as keeping swimmers in the swim area, keeping boats out of the swim area, keeping people off of the jetty, keeping people out from under the pier. With an average of nine lifeguards on duty throughout the year, these actions break down to the following figures: · 119.7 actions per day · 15 actions per hour · 4,854.5 actions per lifeguard per year. These actions have been on a steady rise for the past four years, doubling what they were in 1997, while the staff size remains the same. . Preventative Actions Ul c 0 50,000 43691 .- u 40,000 <( .... 30,000 18,455 0 31,246 ... 20,000 CIl .c 10,000 15,020 E ::J 0 z 2 3 4 1997-2000 The proactive measures or preventative actions have indicated a decline in the number of water rescues and enforcement actions required by the lifeguards. This is illustrated in the following charts. . . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 26 Enforcment Actions 20,000 14,154 13,510 15,000 10,148 9,646 10,000 - 5,000 0 1 2 3 4 1997 - 2000 Water Rescues 80 60 40 20 o 2 3 4 1997-2000 Medical Aids 4,000 ~ 600 o l!! 500 CI) 2- 400 <Il .Q 300 .... o Qj 200 ~ 100 ::J Z 0 ~ 1,000 ----- ~ Z 0 2 3 4 1997-2000 Lost and Found Persons 2 3 4 1997-2000 Add up the total number of actions for each of these categories: . Preventative Actions 43,691 . Water Rescues 22 . Enforcement Actions 9,646 . Medical Aids 3,114 . Lost/Found Persons 264 . Total 56,737 The number of actions per day are: (based on 365 days) The number of actions per guard tower per day are: (based on 9 towers) The number of actions per hour are: (based on an 8-hour day) 155.44 6304.11 19.43 The guards have an operational expense of approximately $500,000 per year. If you divide the number of actions taken by their operational expense, it cost $8.81 per action on the beach. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 27 FinancmlProjections Projected 5-Year Program Statement The projected 5-year program statement projects revenues and expenditures for each of the five years of the Beach Patrol operations. These projections are based on past experiences and on the statistical analysis of where we anticipate to be within the next five years. The projection includes beach development and anticipated growth and usage of the Clearwater beach. This projection does not include pay raises or job classification changes. Capital Improvement Program The objective of the Capital Improvement Program from FY 2001 TO FY 2006 is to plan ahead and improve the maintenance of the facilities and buildings used by the Beach Patrol Division. In the past there was not a Capital Improvement Plan for building and facility maintenance. There was an operational expense that included the replacement of rescue boards. CIP were overlooked. This plan is in alignment with the City's and the Department's Strategic Objectives/Measures and Targets. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 28 Beach Patrol Operations Projected 5-Year Program Statement Revenues Revenues FY02 FY03 FY04 FY05 FY06 Pinellas $175,300.00 $182,310.00 $187,779.00 $193,413.00 $199,215.00 County Grant Public $349,890.00 $397,677.00 $405,571.00 $420,050.00 $435,139.00 Works/Parking Lifeguard $0.00 $0.00 $600.00 $720.00 $840.00 Academy Total $525,190.00 $579,987.00 $593,950.00 $614,183.00 $635,194.00 Expenditures Expenditures FY02 FY03 FY04 FY05 FY06 *Personal $425,180.00 $452,620.00 $470,725.00 $489,554.00 $509,136.00 Svcs **Other $58,260.00 $61,710.00 $62,627.00 $63,564.00 $64,519.00 OperatinQ Internal Svcs $22,230.00 $22,230.00 $22,230.00 $22,230.00 $22,230.00 Total $505,670.00 $536,560.00 $555,582.00 $575,348.00 $595,885.00 Capital Improvement Program Description FY02 FY03 FY04 FY05 FY06 Building & $0.00 $8,000.00 $3,500.00 $3,500.00 $3,500.00 Facilities Mules $0.00 $17,020.00 $17,020.00 $17,020.00 $17,020.00 Personal $0.00 $0.00 $0.00 $0.00 $0.00 Water Craft Equipment $1,300.00 $2,500.00 $2,500.00 $2,500.00 $2,500.00 Total $1,300 $27,520. $23,020.00 $23,020.00 $23,020.00 See notes on following page. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 . Personnel Services *Personal Svcs includes an addition of one Full-Time Employee for FY03 and 4% increase annually. This does not include additional personnel for code enforcement as made in the recommendations. 29 Other Operating Expenses **Other Operating expenses includes an increase in: · uniforms from $2,750 to $8,850 See appendix 1. · mileage reimburse from $250. to $600. See appendix 2. · Training & ref from $1500. to $3,000. See appendix 4. · Garage Service is for the Work Mules which has been adjusted as a Capital Item. The adjustment is reflected in the FY03 column. FY03 demonstrates an increase of the expenses found in the appendices. The annual increases are based on a 2% increase. Internal Services Internal Services is an expenditure that is city driven. An increase in this expense is anticipated. . Capital Items Prior to FY03 Capital Items included only the replacement of rescue boards, which is the Equipment Item. This item has been moved under the Capital Improvement Plan. Prior to FY03 there was not a Capital Improvement Plan (CIP) for the Beach Patrol Division. The buildings requiring to be under a CIP include the main building (Lifeguard Station) and the guard towers. Other items that should be included under the CIP are the Utility Mules, Rescue Boards, Automated Electric Defibulator and Personal Watercraft. The AED has not been funded previously. See Appendix 3. The Personal Watercraft is currently under a law enforcement grant program with Yamaha and is no expense to the city. . . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 30 Capital Improvement Plan Capital Improvement Plan: Prior to 2002 Capital Improvements for Beach Patrol facilities were either taken from operating expenses or internal services. This plan has corrected this and makes adjustments in FY2003 to include funding for CIPs. Between the years 2003/04 the main Beach Patrol Station will need painting both inside and out. An estimate for exterior painting has budgeted for. The following years include maintenance and improvements to the buildings and facilities. Building & Facility Maintenance: Continue to repair and maintain the building and guard towers in a useable condition. Funds are budgeted to cover painting and new signage for main building and guard towers and repair and replacement of equipment for guard towers. In previous years this has not been included as a Capital Expense Item and has been taken from other categories. FY03 demonstrates an adjustment to show this correction. Guard Towers: In previous years this has not been included as a Capital Expense Item and has been taken from other categories. FY03 demonstrates an adjustment to show this correction. FY02 o FY05 3,500 Total 18,500 FY06 3,500 FY03 8,000 FY04 3,500 FY03 includes painting of the building and new signage. Funds budgeted in other years covers maintenance and repair of facilities. Utility Mules: Currently Garage Services expense for the Utility Mules is $17,020.00 This expense is a City driven expense and is anticipated to increase annually. Research into the cost of replacing the Utility Mules bi-annually is being conducted to determine a decrease in the Garage Services expense. FY02 o FY05 17,020 Total 68,080 FY06 17,020 FY03 17,020 FY04 17,020 Personal Watercraft: The Personal Watercraft is currently under a law enforcement grant program with Yamaha and is no expense to the city. The agreement is with Barney's Dealership. Equipment: Rescue boards and AED's are repaired and replaced annually. This is a continuous expense. Funds are budgeted to cover annual continuous maintenance. FY02 1,300 FY03 2,500 FY04 2,500 FY05 2,500 FY06 2,500 Total 11,300 Total projected Beach Patrol Division CIP's: $97,880 . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 311 Building and Facilities .' - e-'} , .. , Lifeguard Station, mules with rescue boards, and personal watercraft (PWC). Main Lifeguard Station and command center for Beach Patrol Staff. e . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 32 Conclusions and Recommendations The Beach Patrol Division will continue to be an asset that provides a public service to the City of Clearwater and the visitors to the community. It will be recognized for it's professional and friendly service to citizens, customers and visitors. The Beach Patrol staff will be highly motivated, safety conscience, and professionally trained to provide excellent customer service and to adhere to the city's goals of economic development, tourism and public safety and the City of Clearwater Principles of Operation. The Beach Patrol staff will work towards meeting all of the objectives and strategies of the strategic plan. The staff will go the extra mile and then some to meet every reasonable request and suggestion. The strategic plan gives the Beach Patrol Division the projected targets for the operation of the Division over the next five years. Each year the plan will be updated to include accomplishments and necessary adjustments. This plan has outlined some of the issues facing the division and has outlined recommended strategies to improve the division and the program. Recommendations 1. Transfer the Beach Patrol to a public safety service such as the Fire Department. 2. Reclassify the positions to align with the certifications and responsibilities. 3. Provide training and authorization to conduct code enforcement. 4. Provide the appropriate number of staff, nine full-time employees and 9.5 FTE equivalents 5. Reconstruct the budget to properly fund the division. 6. Find alternate funding sources to adequately cover the expense of Beach Safety. a. Convention Visitors Bureau - Bed Tax b. Grant Money 7. If no funding sources are available, reduce the amount of area the lifeguards monitor and concentrate on the high risk areas. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 33 Appendix 1 Uniforms Item Cost Quantity Total Raincoat 30.00 1 30.00 Swim Shorts (m) 20.00 2 40.00 Swim Suit (F) 50.00 2 100.00 Sh i rts 10.00 4 40.00 Jacket 70.00 1 70.00 Pants 50.00 1 50.00 Hat 15.00 1 15.00 Sun Glasses 50.00 1 50.00 Total 295.00 30 8,850.00 These items should be replaced each year. The cost of uniforms may be adjusted as purchasing contracts are negotiated. e . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 34 Appendix 2 Tower Equipment Item Cost Quantity Total Chair 75.00 10 750,00 Umbrella 150.00 10 1500.00 Rescue Can 50.00 10 500,00 Binoculars 50.00 10 500.00 Tower 52.50 10 525.00 Hardware Total 377.50 10 3775.00 * The tower equipment should be replaced every two years. If this is done on a scheduled rotation, the cost per year would be $1,625.00. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 35 Appendix 3 Automated Electric Defibulator (AED) The Beach Patrol Division has received the Fire Department's used AED. In May 2001, the AED malfunctioned during a response to a cardiac victim. The Beach Patrol staff is trained as First Responders and some have the Emergency Medical Technician certification, and are often the first responders on the Beach and in Sand Key Park. There is always a potential use for the AED. It should be a piece of equipment that is purchased new and maintained by the Beach Patrol. Estimated cost of AED is $1,200.00 e . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 36 Appendix 4 Recommended Fee Structure for Lifeguards This is prior to benefits: Starting salary: $10.50 per hour (which is still below average for the state) =$420.00 per 40 hour work week (before taxes) =$21,840.00 annually Benefits for full time employees include: Pension Plan: Health & Medical: $73.00 (approximate) $60.00 (approximate) Total Pay with benefits: $553.00 per 40 hour work week $28,756.00 annually Actual pay per hour with benefits $13.83 per hour. Additional cost: Uniforms: Equipment: Administrative: $295.00 per year $377.50 per tower per year $1471.40 (0.5% of all pay & equipment) Total Fees: $30,899.40 e . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 37 2002 Accomplishments Objective #1. Change the image of the Beach Guard Division. Strategies: 1. Change the name from Beach Guards to Clearwater Beach Patrol 2. Conduct a Job analysis and classification survey. 3. Initiate changes to enforce code violations. Objective #2. Provide adequate staffing to safely and efficiently supervise the beach. Strategies: 1. Develop professional associations. 2. Consult with USLA certification officer for recommendations. 3. Analyze and measure the type of responses. 4. Make recommendations for increase/decrease of staff. 5. Establish protocols for placement of lifeguard towers. 6. Demonstrate the impact on other public safety services. Objective #3. Provide highly trained personnel and adequate equipment to safely supervise and effectively conduct rescue operations. Strategies: 1. Fitness testing on all new employees. 2. Periodic minimum testing of guards. 3. Development of drills and exercises. 4. Development of fitness training program. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 . Objective #4. Advertise and market the division. 38 Strategies: 1. Design and maintain a creative web site. 2. Promote National Lifeguard Week. 3. Develop video on the lifeguard program. 4. Provide public lectures to the local community. 5. Develop and advertise a Junior Lifeguard program. 6. Participate in USLA competitions. 7. Sponsor USLA competition in Clearwater. Objective #5. Become the premier beach patrol program in the state of Florida. Strategies: . 1. Develop and maintain professional associations. 2. Develop professional protocols, standards, and best practices. 3. Publish Annual Report. 4. Develop appropriate job classifications for various positions and certifications. . . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 39 2003 Accomplishments Objective #1. Change the image of the Beach Guard Division. Strategies: 1. Transition the Beach Patrol Division into one of the Public Safety Services. (i.e. Fire Department) 2. Transition the Beach Patrol Division from CW A to IAFF union representation. 3. Develop policy for guards to conduct code enforcement. 4. Develop training program for code enforcement. Objective #2. Provide adequate staffing to safely and efficiently supervise the beach. Strategies: 1. 2. Continue to analyze and measure types of responses. Consult with USLA certification officer for recommendations on lifeguard standards. 3. Establish protocols for placement of lifeguard towers. 4. Demonstrate need of r more or less lifeguards. 5. Demonstrate impact on other public safety services. Objective #3. Provide highly trained personnel and adequate equipment to safely supervise and effectively conduct rescue operations. Strategies: 1. Continue fitness testing and periodic testing of guards. 2. Continue drills and exercise program - document. 3. Develop Lifeguard Academy. 4. Determine the appropriateness of equipment. 40 Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 . Objective #4. Advertise and market the division. Strategies: 1. Continue providing public lectures to community. 2. Continue Promoting National Lifeguard Week 3. Continue participation in USLA competitions. 4. Continue sponsoring USLA competitions in Clearwater. Objective #5. Become premier beach patrol program in the state of Florida. Strategies: 1. Maintain professional associations. 2. Continue to improve Junior Lifeguard program. 3. Develop Lifeguard Academy. . 4. Work with Fire Department to cross train for marine emergencies. . - . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 41 2004 Accomplishments Objective #1. Change the image of the Beach Guard Division Strategies: 1. Move the Beach Patrol Division under a Public Safety Umbrella. 2. Move the Beach Patrol Division from CWA to IAFF union. Objective #2. Provide adequate staffing to safely and efficiently supervise the beach. Strategies: All strategies for this objective should be complete by 2004. 1. Objective #3. Provide highly trained personnel and adequate equipment to safely supervise and effectively conduct rescue operations. Strategies: 1. Research funding issues associated with utility mules 2. Continue with previous strategies to maintain training quality. Objective #4. Advertise and market the division. Strategies: 1. Continue providing public lectures to community. 2. Continue Junior Lifeguard Program. 3. Promote National Lifeguard Week. 4. Continue sponsoring USLA competitions in Clearwater. Objective #5. Become the premier beach patrol program in the state of Florida. Strategies: 1. Continue previous strategies. . . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 42 2005 Accomplishments Objective #1. Change the image of the Beach Guard Division. Objective #2. Provide adequate staffing to safely and efficiently supervise the beach. Objective #3. Provide highly trained personnel and adequate equipment to safely supervise and effectively conduct rescue operations. Objective #4. Advertise and market the division. Objective #5. Become the premier beach patrol program in the state of Florida. Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 43 . Performance Measures The Department has established four strategic objectives. The performance measures are aligned with the Beach Patrol's strategic plan and the Departments strategic objectives. The performance measures will assist in determining areas for improvement. The department's Strategic Priorities are: Customer Focus Prosperity Quality of Place Safe, Healthy & Caring Community Strate ic Ob'ective Measure Customer Focus Initiate a Complaint Log Analyze types of responses . Prosperity Determine alternative sources of funding. Quality of Place Safe, Healthy & Caring Communit Tar et Identify major categories of com laints -Determine number of staff required to safely monitor the beach. -Determine the placement of uard towers. -Determine number of citizens reached. -Determine number of Jr. Life uards recruited. -Determine number of employees recruited from academ . Determine amount of savings on division's ex enses. Maintain buildings & facilities in professional attractive a earance. Determine busiest months, and risk areas. The performance measures will be completed monthly and turned in to the Assistant Director of Marine and Aviation Department. The performance measures with long term will need to be developed. Progress reports on those items will be turned in with the others. . e . . Marine & Aviation Department Annex B Beach Patrol Strategic Plan drafted May 2001 Beach Safety Annual Statistics 1997 - 2000 , -, Completed October 2001 44 r.~\1 . ~Jl e~ J: 0 CO Go) ..- m 0 ~ 0 N Go) >- tn .c ~ ctl :E C ~ ,... "C 0 - tn 'S; Go) s::: .- - co .- - .c ~ 0 (J) CO CO <C l- . Q. E CO - 0 0 0 I- - co co ::::J :::J s::: C s::: c <C <( It) 0 0 N I ..- 0 _0 l:N CIl l: E ctl J: 1: ii: ctl 0 U CO CIl '61 c CIl Go) l: - m ctl 0 ... '- += - ctl en Go) e 'S: '0 - c:( ... CO CO - ,... ~ ~ ctl a. Go) ~.c - CO ._ u .c ~ ... ctl CO ctl CIl 0 :Em .... C1) > <( 1U - 0 I- "" (V) 0') T""" 0') (j) .... (V) co co 0') C\J 0') CD .... (V) 0') C\J 0') (V) 0') T""" .... C\J e C\J e T""" e (j) N T""" t: 0 - +:i ~ (,) "0 <( ~ C1) > <( as - 0 I- "" LO (j) 0') C\J 0') LO .... (V) co co I'- 0') C\J 0') 0 .... (V) 0') (j) (j) 0') (V) 0') T""" .... (V) e I'- I'- e (j) e I'- N LO t: 0 +:i (,) <( ~ - 0 ~ ~ I'- e. Ol Ol ~ r ~ . co Ol Ol Ol Ol Ol o g 0 <\J ~ I!I ~ .... o . . .- i:lI ... '.:i 4 . .... ~ . 'C1 ~ ~ ". . ~ .~ l" :::::. ":" ~ ~I' , '>. c:l ;::" ~ ~.~ ~.~ - ~ ,~ .. ';.10 ~:s re c <.0 "l;I .t: C"? .e C::(/ r \oj ,.... C"? ',) k '0) I .. ~ C"? I 0;. ~ , .,,:.. .1" .0 " t:J' . ~.J , C. ~ ~ ... . l! :::... ,I o ~ ~ ~g g<;J g g g ~ ~ ~ 0 ~~ 2, ~_. ,. ~ ..." i$' \,,"J "'''I::l - - ~ v ~ :01 ':::\0 '" co Ol Ol Ol 0) 0) ,.... ,.... . ~ g'~' .S:;\! ~ ~ ~ ~'~~.J. OS ':~ ~~~ I '-"I I ~ ~ ,\ ... "t. ~. 11 'P,.:~ - \'I ;;t ~ <!i;'~ .i 0- '~ .., ~. f'-. I ' .~I'-~ Ol I .~ '-.1'- I ~::.. L{) . ~._,1. > +:i (,) $~ 1U ~':S t:~ ~t: ~<( " to ,~ . !":i ':I '~ ... ~ >: ctl ......- CIl~ ~ ,,,>. ~4' << ~L ~ ~.~ t:..~ ~ ~ ...'~ ~ ... I'. t;Io ... ~ ' . ,.''-1 .~.. I~ ~ -, L ~ 'J.. ~ ~ ~ :\:11 ~I Ug' '~.,8~" '0 ~ 0, i:I j, ~\' ,..... 8 ~ ".' '. '" ~'o~" ~ ~ 00. ....){'I.CO <.o;~"'" 1<\J:;), f' ~ ., III ... ''I.J ..... ',4. ~ ,p .~ ~'. '""'IB'OJ. .. . , .t;'\, . + l\ ""'" ~ ~ .. :,;a .I\J ~ l. 1'.'0. ,~.. .~ '" (/) (/) 0> ~ .o.c ~.c 0> () (/) ~ 0> 0> .cal ~>, 0> >-~ -'0 ~ C :J ~ E(f.) ~ 0> .c= ().c ~ ~ 0> ~ al.c >,() 0> ~ ~~ '0.... C 0> ~- (f.)~ '02: C ~ ~ 0> .cO () C ~ 0 0>>, al_ .....s;: 0>'- - - ~ () 2: ~ ~.- 0> 0> -(/) O~ C 0> o t5 O>.S () ~~ _0 0.0 (/)CD 0> ~ .::s:.(/) ~O> -- ~ ~ -c - _ (/) >,:J -- 'S;: .- :;::;~ ()T""" ~ 0> ~.o . -~~ OL-O -'-CO 0> .-.;t .co>, -0.0 0>0>, coC\J."!:: .;:;-C> (/) 0>:;::; :J :J () =O~ .- .... .0 -S .S T"""I'-O> 'O(j)(/) C(j)~ ~ T""" ~ ~ - () T"""CO> (/)0>'0 0> (/) ~ -0> .0....'0 ~ a. ~ ~~.c \0 -:t . ,.. o o N >- ea ::: . >- - 'S: ;:; CJ <C ~ C'CS C II) 0 0 N I C'CS ,.. C\I 0 _0 ~ I:N Q) I: .0 E ea C'CS t:: 0:: I- ea I u Q) Cl .c c Q) CJ I: - C'CS ea 0 L- a> .. - m ea U) .:; (5 ... . c:( L- a> - - ~ ea C'CS a. ~ Q) .t: I: U C'CS L- ea ~ ea Q) ::: m 0 ~ ..- ffi ~ ~ ..- C -:t -:t c;r) 00 00 C\I LO 0'> as 00 0 0'> CD > LO CD C\I CD <C ..- 00 00 0'> I'-- 0'> 00 LO C'CS I'-- 0'> I'-- 0'> - 0'> c;r) C\I C\I 0 I'-- ..- 0 LO I- LO c;r) c;r) c;r) ..- I'-- 0 LO c;r) - 00 C\I C'CS "">t c;r) 00 C\I ..- (J) CD ..- 00 0 CD I'-- CD ..- ..- c;r) C\I CD 0'> I'-- -:t 'a:::: "">t c;r) LO 0'> c;r) 0'> LL I'-- 0'> c;r) 00 C\I CD -:t LO LO C\I ..- "">t ..- "">t 0 :s CD .c I'-- ..- ..- CD 00 I- c;r) C\I CD CD 0'> I'-- "">t c;r) "">t ..- "C 0'> CD 0 I'-- C\I a> CD 00 LO 0 ..- 00 3: ..- LO I'-- c;r) 00 00 c;r) C\I "">t ..- 0 c;r) I'-- 00 00 a> 0 :s "">t 0'> ..- LO 0 I- CD CD "">t C\I 0'> I'-- c;r) c;r) -:t ..- C c;r) 0'> LO 0'> CD 0 I'-- ..- 0'> LO "">t 0'> :E C\I 0'> C\I "">t CD CD C\I c;r) "">t ..- ..- "">t CD LO CD C 0 CD :s c;r) ..- CD 00 C\I "">t CD 00 (J) ..- LO "">t "">t CD ..- C\I ... 0 Q) CIO I"- C'CS C'CS 0 Q) Q) Q) - a> 0 Q) Q) Q) 0 > C\I ~ ~ ~ I- C'CS c as > <C .:J ~it~"t:! ' ~ . Q ~:J ~ l~ & ;; F .~ \;:s I ;:Q),Q. "0 ' . ~~ ~ '0 p ",'" ~ ' ... >- C'CS C\IOOc;r) -0 0 c;r) C\I ..- ..-CDO'> I- C\Ic;r)c;r) -LOOOC\I"">tO'> C'CSc;r)LOLOLOO'> (J)c;r)c;r)I'--OOC\1 C\I II .1;11 .:- ..- LO LO 0'> 00 ~ -c;r)..-c;r)..- LL "">t C\I c;r) "">t "">t .:,., ..- :S"">t 1'--00 C\I"- .cCDI'--"">t..-O I-C\I"-c;r)"">t~ .0 C\I a> ::c C'CS l- I .cCLO CJ:SO'> m(/)C\1 m "C0'>01'--1'--c;r) a>OO'>OOCDLO 3:C\I"-C\Ic;r)~ a>C\1 CDOOC\1 00 :Sc;r)O'>Oc;r)CD 1-"-"-LO"">t~ CCD"">t 0 LOLO O"">tLOI'--..-OO :EC\lc;r)LOLO~ C\Ioo"">tO'> "">tC\l..-1'-- CD 00 0'> CD C\I a> ~:aOQ)CIOI"-'i II "C a> 0 Q) Q) Q) - .0 .... > 0 Q) Q) Q) 0 ...... m C\I~~~I- " (J) ~ >-::>, ~Q) >~ t5-o ctl C Q) ctl ..c::Cf) - - _ctl 0-0 ..--.. C ~Q) o ~ I'--Q) ~Q) -0 3: ~ .- Q) :5..c:: Q)~ C 0 o ~ Q) Q) U > ctl 00. C/) ~Q) Q)~ Q) ctl 3:- >- Q):~ ..c:: .~ - - _U o ctl C/) Q) >-..c:: ctl- -0- C/) 0 :J;g 00 'C C\I ctl-:t >- Q):= ..c::ctl _..c:: O>Q) C C o 0 E- ctl C/) o cE :~ <{ - U . ctl..c:: _U o ctl c: Q) oCC ~..... :J Q) .c- ._ ctl ~~ .- ctl -oQ) Q)- ..c::O -C C/) 0 ,$C/) ctl-o ';:C C/) Q) :J~ -Q) .cQ) C\I 3: -oQ) c..c:: ctl- ctl c C\Io C/) Q) ~ -:J .cu ctl U 1-0 e~ . . ..... o _0 CN 0) C E to 1::- tOc.. U O)Cl CO) cl6 o ... .- - 16(1) '>'0 <c.::. olJ~ 0),:: .5 u ... to to 0) :Em ..... o o N >. to :E T""" I'-- C\I >- - 'S; .- - (.) <( >- - .t: - c: o :! C\l0 L.()C\l,-L.() :JOOO)f'-.<O -,C\lL.()L.()L.() ,- 000,-0) C:L.()~'-O :JO,-~C\l -'OOC")L.()L.() Lt) o o N I co ('I) CU - i- CU - CO 00)00 ~i-Oo)o)o) 5 CO 00)0) 0) ." CU C\l ,- ,- ,- ~> o - }.:. .~ ~ :...... ~ge.a: CI ~ El\ON ,~~ ~~ j 100:J . 'J" ~ f<l;J~ : ,des" j Co '::! ~ 1 5n\.l" llS . . ~ Iii .~ lJ;1f> " =~ ~.... ~g' ,1'Unr. :E "::J '~;; ... '" ' ~, ~ AeVII ~ ~ ~dv~ ",v III ,~ ~ , ~ !JeVII~.,~ ' t".l . 6, .~ ... ,,:I q~:l ~ to; . ....t.I_.~ l"I ~ \;uer . ~ '. >.' . J '1;11: j '" >:\'8 8~g:.sg~ o~ ~ .', ~ " 0 L{) 0 L{) .- )kC\I ,.-, ;~ " ~ .~ S' a \:._. r-, ,'..&.- .. ~ ,0 SlelO.llenuuvli-.~ .~" Q. ~ ~ ~~~', ~.' ,..". ~ '\) ~ 'Ill :..,'oJ ~/~ .f.~;' :~ ~ c: U ~..~. I .,~ ,a ~. -~, ~ ~ I "'j" I' ;; ".,r;."~: -c '/11 :-'1""'- . '.. O:!l '\i: '. ...., _ -== '<!o .::; . 'J ....h1) I ~>- '!., Q) ,,\ --~ " ,,"1 '. '0 eo. ~ CO ~ en ~ ~ ,~ ::::::. III "~ ~'~' ~,. ;;;;. '" ,,~ '.... f''Y\J . 0.1 J,) '..~ (9~ ,f ~ r, -'Ii , ~-z';' CI ~ /. ~OA.".l 'v ,Q ~.'~ ' ";70., ' (.O~ ~ ~';;'J. " . ~ \5'] >SI I ~., e.., ""i '~p. ~,::l~b ,~~.,:(g . lOll :E~ ~V'0~ ! " !l'" III ~., .:i::l! ~~~~ . ~ '''''01~ ,1>'"'< t:- . .I. ~ -, : ~~~.,~ ~ .01 't: -";1 Q ~1 9~ ~ ~ ).,l. ~ ~. ", ~VA' ,~ . L:.3'" ." ' ~ ~ 0 6 0'0 '0 '"'.'0;1 ~ .1iI ~.~'O O~O.:;O ~ ~ l"i. ~ ,t 8 8'8 8 N ~ _. a i~'<t C') ,C\J ,.- ~ '1!. ~ III . ~ i::w . ~ ~e~F~ ,~ · -. f:P .. .. III ~ I @I ~ "" " ,'. ~ iii - .. = .....:., ,:I:JO ~ ~ L !I i:J', ,~, . .. ._~ '..~o :l .- . ~o t', ... (", i!:( '~ ','~ 'j ~ '., >- ' :;::;'\1 _1:... o == ~~ S CO ~~, ~CO ~~ "0 b- ~ "" '~~ ~ >- . :J~ J~ :J en c .c~ CJ 0>- E.o ...."0 Q) Q) E ::: E 0 :J 0 en- .... Q) Q) .coO -E c Q) en 0 ~Q) ~o Q) C Cl.Q) ~Q) "S; .0 :;::::;>- 0;:; ~ c Q).$ .cen - "- en _ c o 0 Q) 0 Cl.en X ~ Q).c 1::.c en- .- c E 0 Q) E c- O en Q) en ::: <(0 en =Q) C.c Ol- E >-.c .00 >-~ - Q) '5 rD :;::::;>- o Q) ~~ - 0"0 C C o ~ :;::::;C/) :J .... .00 .-- .... - Q) en c "O:J Q)J .c"O - C en ~ .$.c ~ 0 ~ ~ en Q) :JrD .- .... en Q) Q)- -~ .02: .$~ Q) Q) en() Q) .c.... I-.E 00 "<t e . .... o _0 CC'II 0) C E C'Cl t:c. C'Cl CJ 0)C1 CO) Cm o ... .- - mOO .':;'0 <1:'::; olj~ ~.t: ._ CJ ... C'Cl C'Cl 0) :Em .... o o C'II >- C'Cl :E It) o o C'II I >- - 'S; ~ u < I.. Q) 3: o I- LOLOLOLO "'C\I1'I'I' O)T"""OO~OO ==I'~OOT""" O~C\I1'T""" ~~~(V)~ > <I: 1'0)1'0) o)(v)C\IC\1 'MI'T"""OLO ,;:::LO(V)(V)(V) o ~ co "l:t Q) - .c co I- J: U co Q) m co LO 00 I' It) 0) ('t) .c "l:t T"""LOI'(OQ) N C\I 0 (V) (OLO .c 01'1' co T""" I- C\IJ: OOu T""" co C\I Q) m o 0) 0) >- o O)O)Q) "'C\IT"""T"""T""" 0) ~ == o "C ~ c: co en T"""LOO T"""O ,....(V)~ (V)T""" '- Q) - CO ~ CO Q) - (.) ... 0) == o ~ > T""" T""" T""" C\ILOOOo) (oOOC\lO T"""T"""(V)(V) ,....O(OT"""T""" o)I'''<tC\l C\IC\1(V)OO ... T""" T""" 0) == o ~ ".~ )~ .~ ~ 1\ :r;: I~ . e. ~ Ol. ~,~" .- . Ei'G' '~ .~ '~ .. ... o ,\.'I ~ . ~.... Q. G>'1lI ~<I: ,~, j.. b "od., ~==" j ... ~""1 ~ {oJ 'I ~ . 0 0) )!\j .; - e.. ~ ~ I- '.3:~ ~ '~.... k. ,~~ ' .. ,~ . ~o "i"'t/1\I. ~ ~ "~ ~t;. j '\l -:-,' ~ ~ ... ~~~ ~.~ I ~.,,~~ ~ ~.... ~~~~ ~ . .'"Co::. 1'~ . t:> ;~ (I .~.~ ~~ ~ ~ ~ ,^ 1C!1:)' .... VI .... .' g..,4.0 ~ .~ \I " 'J, ....'!' ~ . "" ~"O 0 '0-' v ~8 8 1'>8'0;) ~ ~ l!) o~ l!) .' ".... ..-" . ~ 6 ~ a i., "," ~ ...1: ~~' r.: SleJ~.lIBnu<4V$ ~.~ , ,~.s,.. ~ ~ I:l '" .p, r~ ~ .-Q 'i~ ~ ;~ ~. "J i'. ~ O. .... ~!] -c::t ~ 1>- . ,'~ l J:t::.. C\J " . >'='" ~.- ...- .A. "iO""~. ~ !c( , co '\"i- "..-.:ti 0) ,..,,~ 0 ~ _ ==? co - o to:'- .c~ '~ ,,0 COJ.. ."!; 0) \t , ~ m .." co \'I ~... ,... . 0 ~. <.:;0), ' 8 O;::C\J~ ~ <, a;> C') iii ' 0- ~~ ,~ "'~ ; ~ tI "te; D'I,1' ~ '" " '~m. ~ )~ ' o~ 0 ~~~o. ?:, '-0 ,\1 f...o 0 0 0 ~..! "f 0 o~ 0 ~o ~ .,..... o 0 0, 0 .'~' .. '(.[1I,"<t C').t" C\Jt . .... pc;:l :ll ..<:> \I ........~. ~, ~ t!:,SIBJO,f fenuuv... ,Q . I ~ ~ JV ~':-o Si- '.' "" ,~ ~ - e.. :J ~ a> 0 ~ > - a> ctl.E ~ .c:"<to 1'-01- -oC cctlE ctlLOa> C\I.....c: ....a>- a> ~ 0 ~o:::: 01- c I- a> .c:.c~ u u.~ ctlctl-o a> a> ctl cc.o(l) ....-0- a> a> 0 - -0 ....., ctl .... c' ~ ctl._ ctl:J~ a> 0> Co -a>e.. Of; a> c .... > OOctl ..... .c: (I) c a> 0 oc(l) .- .- ctl <U(I)>- u,,,_ o "".- _'C> ....ctl:;:; a>-oU ~cctl o:J- _0(1) o >-.0 E T""" .0 a> a> .c:.c:a>c u-.c::J ctl--J a>ctl.c: .0 -0 ."!::: -5, a>2~:J .c:ctl(l)O -u........ coa>.c: o-~- a>0T""" >-.... .v'\ - .... - '" 's W a> .... .- (I).c: a> -....1-.0 u a> E ctl ~ . .....o.c:a> o-ua.. - a> ctl a> c (I) a>,n :J a> .0 u. o E.c:a>E ctl I- f; e ..... a>ooc-o f;a>0a> a>(I)~-o -:Ja>.... ~.o~~ OOa>oo> :J.c:-- ---0 c ~ C .0 a> .- a> ~a>(I).... -o.o..5ctl c >-_ 00 ctl:;::;x-o ctlCa>c ~2cctl a> .~ a> - -(I).c:(O .0 c - - ctl 0 (I) (V). I-UctlT""" 0\ '<:t e e . ,... o _0 eN Q) e E C'Cl t:- C'ClD.. CJ Q)C) C Q) em o ... :;::;(j) C'Cl '>0 <t,::; olj~ Q)J: .5 CJ ... C'Cl C'Cl Q) :Em ,... o o N >. C'Cl :E II) o o N I tn s::: o .- - (.) <( .... o CD c. > I- 'is - o I- 0') C't) -r- C't) 0') C\I LO C't) c -r- 0') w CD (.) ~ 0') o < 0') u. C\I -r- ~ -r- a. C\I C\I :E L() '<:t ~ -r- C't) Q') ~ 00 0 0') -r- 0') ~ 0') > '<:t C\I-r- a. I~ ~Ire -r- O')-r-CDO') -r-C\IC't)C't) .~ .... i:! ~ g ~ ~ b; ~ ',:Po ~ ' a 0) 0) 0) ~ .~ ~ ~ ~.. '0 '0 ',.~ ~ " .:J . ~ ~ 'If' "'~ ., .:'l - ...., ';;':}~ ~~ ,I ..... ~ ~ 'o)}~ ,I t;.. " ~c, b '~ ,,~~.tf ',9:! It'i ~ -, ~ l.l:l ~, 'l ~., ~~ ~ ~~'~.lQ~'~~ ;:;;,a-' ~.~ ~ 1:1 ~~ LL~'~I I .s> <' ',~ ~ ~ 'i;j ~ Q: & '.- ,1Io" (). · ... <'1'::2 Q) o~ " ~;. ~ ~i~ . Ie( '. ori (' ~> '9 ~ ~ , .....___ ." J",- .... ,:* >- ~.!'.. ""- .""--' ~ '-:z 0 , ~ t; ~.'W }~I- ,~~:~ ..1~,~ffi~~,P ~ CD t-- -r- -r- '''~ie. :- ~ Ef' '\;'~~,\\,.eo, '-t;. . :111, TJ " ~ (J) '6"- ,Q "'., ~ ' ,'\0 r ~,.~ ..~<t'J ~ ~ ~ I ~,~ '~ ~.. ~ ~ ~ en ,~ < -r- -r- C't) C\I " "'o _ C, ,i) - -6 a. a t""'l '0 """- .t, j U. - ~a a'~:a~~;..:\ ,...,.., a L{) a L{) , ~ 'l'LC\l.- ,r:>< j:."" ", ':. ICI '\I !Oo ..... -,' ~.. c:Q SleIO.llenuu~.~ ,~' JI ;,. .~ ,~)1 ~~. ,~." _ as - [!. 10 010 0 c ~~~~ a. :E > a. ". ~ ~ '!!oo co II) CD - ~ CO I- .c (.) CO CD m ctl ctl ctl ctl lp.:~ 'g" ~ ~ b; Q : -. ,~ cccc,~ aO)O)O)~~' -q00~~C\I0..... ,C\l.-.- '-l'~ '..u..n ~.~ E1. 0 0 ~~ -J 2; '<:t CD ~ ~ ~,~ ,~....., /Q.. ~ r;:lIAu J '~, . ~'~l" S10;J,)~ J ." O!'~ CI . k ';;: ", b '~f.t .; ,t. '\;== UJ -: .~ .~ ~,~~ '~~"L~J ~'~ L ._ii,] . ''-''II'' . I;l ~'" Ii:II · ia. ::;:0:.0,1 ~ . k .. ~... a:.~ .'" , <C ~"'\1.~o!".~ ~ ::2 · ~ ,. ',... c ~ ",r""'- . '.c~ I\:, l.'O , ':';Ie; ~ ii:.2:;~ . .~o .... ~~ E ...~ _~ti ~m 'l.::, ~.~ 1 ~"~~ <( m I ,:> ~c; '\;) ~ Q') C't) C\II<D .:I~ - i ~ it aJ.:I ,', -r- ~02-.s ~ ~ ~ ~~en~}~1 < ' cae. ~ ~en" 6- (J) ~:;e. 'en -\ 'fij '~ ~,. ~ 'j ~...! , ~~... tl[ 'Q) ~~. '" f. ~J en ~ (.)"" a~ '/J' ~'a,""'a;:ll :\10 .... .I.......a 8 'l);a.... ~., I ....,; ''''a a . a" ~ '""'" a a a ' 1CIj,.,C') C\l .- ~ f.' ",,,, CI .i:). '\.' ,~..~ .!p.,' ~.", ~ , ~ " '~'~Iel~l ,1:<0 ~ ,~. ~ ~ ,~," ~_1 ~ > J L() 00 00 -r- m (J) C\I L() <D CO (J) 0') LO u, CD C't) v, C\I -r- < (J) ~ Q) - CO ~ CO CD - o o Q') 0') o Q') 0') ~ C\I -r- -r- -r- ca Q) > ~~~~ mC\lC't)C't)'<:t (J) <D-r-LOO') ~C't)C\I'<:t (J)C\IC\1CDCD (J) 8 ffi ffi II;; OQ')O')O') C\I-r--r--r- ~ ca I~ c>- 0.0 ctl"O Ol Ol .... :i: ctl 0 E= Ol.E ::c..... o c .... Ol c..E c Ol .- U ctl .... E.E Ol C .s=Ol .....Ol Ol"O .... 0 ctl u en.s= c..... 0'- +:: :i: ctl en 0'- .- E > Ol en ctl - Ol Ol.o- ....0.0 ctl .... ctl c....... E c Ol .- .- .s= :i:ctl..... U)E'Q . en "0 en:c c "EuOl ctl ctl Ol :::lOl.s= OHI) ..... Ol >...... ~Olctl Ol~"O C -="O:::l >-co .octl- U)Ol c .0 Olcnc ~Olctl ~"OU en 0 en c U Ol O~'C +:: .- 0 uUo> ctl _ Ol _0..... o en ctl Ol c U c..oOl >. +:: .s= .....ctl..... Ol 0 (; .s= .- _ ..... > Ol >- en .....,..,c ctl~O ~"O;E en Ol c C:i::+= o 0 Ol E="O Ol .E Ol "O.s=.s= .oul- LOctl "OOlen C CD C ctl .....Q ctl2Cti LOctlO Ol ~'5 .octl>. ctlOl..... 1--..... ().~ . . . 50 Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 Clearwater Beach Action Swim Assist SBL Swim SBL Boats Jetty Violation Pier Violation Missing Person First Aid EMT Assist Code Enforcement Drownings Special Events Police Request Total Sand Key Beach Swim Assist SBL Swim SBL Boats Jetty Violation Missing Person First Aid EMT Assist Code Enforcement Drownings Special Events Police Request May 2001 Activity by Year 2000 Type of Actions JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % 0 1 0 1 2 1 1 1 1 4 1 0 13 #REF! 0% 49 118 1942 1683 3766 4083 6572 6212 1552 827 131 27 26962 2246.833 49% 28 61 199 335 201 228 483 184 114 63 31 12 1939 161.5833 3% 185 255 479 592 292 857 1154 284 307 316 220 137 5078 423.1667 9% 84 79 395 557 179 221 882 494 604 411 215 23 4144 345.3333 7% 7 20 16 41 32 26 65 15 10 6 2 1 241 20.08333 0% 46 66 185 238 330 480 597 569 159 179 47 13 2909 242.4167 5% 443 614 1553 1097 958 1829 2865 2187 1084 692 485 378 14185 1182.083 26% 0 0 0 0 0 0 0 0 0 0 0 0 842 1214 4769 4544 5760 7725 12619 9946 3831 2498 1132 591 55471 4622.583 0 0 1 4 2 2 0 0 0 0 0 0 9 0.8 0% 1 4 11 44 10 38 24 45 24 12 1 0 214 20.5 11% 2 8 38 30 52 28 35 48 24 11 10 1 287 24.3 15% 14 50 43 59 46 41 29 48 31 56 40 2 459 40 25% 0 0 4 8 4 1 3 0 3 0 0 0 23 1.9 1% 4 5 25 22 26 32 13 26 10 7 5 0 175 14.8 9% 16 25 77 82 86 56 81 120 66 51 40 2 702 57.1 38% 0 0 0 0 0 0 0 0 0 0 0 0 0 37 92 199 249 226 198 185 287 158 137 96 5 1869 Total Swim zone violations and Code Enforcements are the largest actions conducted by the lifeguards . . . 51 Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 May 2001 2000 Daily Activity Clearwater Beach Day JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Sunday 166 183 586 401 1727 1287 2321 1881 1683 724 237 105 11301 941.75 19% Monday 108 118 604 586 861 772 1703 584 540 169 171 57 6273 522.75 11% Tuesday 126 232 915 1238 433 1057 1754 1244 177 278 122 64 7640 636.6667 13% Wednesday 81 82 533 1484 625 1327 1981 1609 171 113 92 71 8169 680.75 14% Thursday 109 152 924 310 440 1497 1983 1453 139 157 149 58 7371 614.25 13% Friday 70 168 516 418 1132 890 1565 1249 301 200 162 71 6742 561.8333 12% Satu rday 167 292 612 1355 1303 1220 1545 1726 1115 796 226 124 10481 873.4167 18% TOTAL 827 1227 4690 5792 6521 8050 12852 9746 4126 2437 1159 550 57977 4831 .4 17 S dK B h an ey eac Day JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Sunday 13 29 20 46 35 16 25 39 30 27 15 0 295 24.58333 15% Monday 4 17 24 57 20 13 34 21 11 18 8 19 246 20.5 13% Tuesday 8 15 19 17 15 5 23 17 2 6 1 4 132 11 7% Wednesday 1 5 23 20 20 21 14 30 26 23 13 13 209 1 7.41667 11% Thursday 3 3 35 40 30 36 20 30 14 20 25 8 264 22 14% Friday 1 6 36 32 55 73 23 100 51 23 17 14 431 35.91667 23% Saturday 7 17 32 37 52 34 47 44 22 21 17 5 335 27.91667 18% 0 Total 37 92 189 249 227 198 186 281 156 138 96 63 1912 159.3333 Clearwater Beach's busiest days were Sunday and Saturday. Sand Key was the busiest on Friday and Saturday. . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 52 May 2001 2000 Actions by Tower Clearwater Beach Tower Jan Feb Mar Apr Mav Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 NA NA NA NA NA 615 1385 1097 214 NA NA NA 3311 276 6% 2 386 510 1357 1759 999 790 1989 631 310 809 476 196 10212 851 18% 3 NA NA NA NA 316 765 1721 989 702 NA NA NA 4493 374 8% 4 165 307 1462 1137 1668 1402 1698 1658 1112 424 206 95 11334 945 20% 5 149 235 1119 2011 972 962 1083 1666 584 693 163 148 9785 815 17% 6 NA NA NA NA NA 858 1032 598 N NA NA NA 2488 207 4% 7 127 175 752 885 1876 1502 2188 1587 1002 511 314 111 11 030 919 19% 8 NA NA NA NA 690 1156 1756 1520 202 NA NA NA 5324 1065 9% Total 827 1227 4690 5792 6521 8050 12852 9746 4126 2437 1159 550 57977 S dK B h an ey eac Tower Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 NA NA 36 50 33 48 34 64 17 8NA NA 290 24.2 15% 2 37 92 153 199 194 150 152 217 139 130 96 63 1622 135 85% Total 37 92 189 249 227 198 186 281 156 138 96 63 1912 Clearwater Beach Tower 4 and 7 were the busiest areas on the beach comprising 39% of all activity. Sand Key Tower 2 was the busiest. (Sand Key Tower 1 is a seasonal tower and guarded from Memorial Day through Labor Day). . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 53 May 2001 1999 Type of Actions Clearwater Beach Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 0 0 1 2 0 1 0 1 1 2 8 0 0 SBL Swim 119 189 332 971 1260 1392 3525 3018 1584 892 255 48 13585 1132,083 43% SBL Boats 48 67 208 238 171 154 198 156 128 143 61 38 1610 134.1667 5% Jetty Violation 201 334 442 510 176 201 340 350 239 192 246 144 3375 281.25 11% Pier Violation 29 66 71 139 26 41 164 154 86 89 58 37 960 80 3% Missing Person 6 5 29 60 13 9 33 35 12 4 7 1 214 17.83333 1% First Aid 32 84 134 312 140 224 420 413 186 95 152 34 2226 185.5 7% EMT Assist Code Enforcement 482 617 809 1081 653 1064 1328 960 753 742 479 356 9324 777 30% Drownings 0 0 0 0 0 0 0 0 0 0 0 0 0 Special Events Police Request 0 Total 917 1362 2025 3311 2440 3087 6008 5087 2988 2158 1259 660 31302 2608.5 S d K an ey Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 0 0 0 0 1 0 0 0 1 0 2 0.166667 0% SBL Swim 0 5 22 31 24 39 70 26 6 4 4 0 231 19.25 11% SBL Boats 6 3 30 52 38 31 55 31 11 11 8 24 300 25 14% Jettv Violation 60 60 68 60 65 88 77 42 29 64 44 38 695 57.91667 33% Missing Person 1 0 0 8 0 2 1 1 1 0 0 0 14 1 .166667 1% First Aid 6 9 10 23 13 22 36 25 9 7 7 7 174 14.5 8% EMT Assist Code Enforcement 54 51 89 98 73 62 88 55 41 28 31 27 697 58.08333 33% Drownings 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Special Events Police Request Total 127 128 219 272 213 244 328 180 97 114 95 96 2113 176.0833 Swim zone violations and Code Enforcement were the main activities for the lifeguards. On Clearwater Beach these actions were 73 % of all activities. Sand Key these activities comprised 44% of all activities. . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 54 May 2001 1999 Daily Activity Clearwater Beach Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday TOTAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % 120 136 320 533 486 486 856 1029 669 435 230 114 5414 451 .1667 17% 84 92 233 240 276 207 782 483 180 145 142 55 2919 243.25 9% 65 145 300 347 217 409 825 743 271 143 146 82 3693 307.75 12% 84 127 211 340 192 393 724 651 496 192 81 95 3586 298.8333 11% 128 238 260 504 281 504 815 601 410 177 195 101 4214 351.1667 13% 209 298 247 737 445 486 984 575 325 362 178 90 4936 411 .3333 16% 238 238 432 612 506 663 934 1290 662 693 235 134 6637 553.0833 21% 928 1274 2003 3313 2403 3148 5920 5372 3013 2147 1207 671 31399 2616.583 Sand Key Beach Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday Total Clearwater Beach's busiest days were Saturday and Sunday. 38% of all activity takes place on these days. Sand Key's busiest days were Sunday and Saturday. 47% of all activity takes place on the weekend. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % 15 32 34 90 73 87 127 76 16 44 28 20 642 53.5 30% 8 14 61 37 51 33 71 22 17 17 12 11 354 29.5 17% 8 15 28 22 22 28 21 9 7 8 7 21 196 16.33333 9% 8 19 31 36 2 19 28 17 0 9 13 8 190 15.83333 9% 17 10 16 15 11 26 21 24 8 4 16 9 177 14.75 8% 24 30 21 15 17 28 15 11 16 17 9 12 215 17.91667 10% 49 8 29 63 36 24 44 34 34 15 9 13 358 29.83333 17% 129 128 220 278 212 245 327 193 98 114 94 94 2132 177.6667 . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 55 May 2001 1999 Activity by Tower Clearwater Beach Tower Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 0 0 0 0 0 312 746 347 0 0 0 0 1405 117 4% 2 367 491 824 1214 534 447 535 606 674 623 468 271 7054 588 21% 3 0 0 0 0 62 488 741 541 57 0 0 0 1889 157 6% 4 265 356 511 933 769 534 1090 977 727 453 270 127 7012 584 21% 5 170 227 388 540 354 345 987 902 580 432 230 161 5316 443 16% 6 0 0 0 0 127 376 690 927 179 0 0 0 2299 192 7% 7 131 200 279 621 557 463 816 1077 796 639 240 120 5939 495 18% 8 0 0 0 0 127 376 690 927 179 0 0 0 2299 192 7% Total 933 1274 2002 3308 2530 3341 6295 6304 3192 2147 1208 679 33213 S dK B h an el eac Tower Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 0 0 52 60 31 44 76 13 0 0 0 0 276 23 13% 2 129 128 168 218 181 201 251 180 97 115 94 94 1856 155 87% Total 129 128 220 278 212 245 327 193 97 115 94 94 2132 178 Tower 2 and 4 were the busiest areas on Clearwater Beach comprising 42% of all activity. . . . 56 Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 May 2001 1998 Type of Action Taken Clearwater Beach Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 3 7 1 3 7 0 14 2 1 1 39 3.3 0% SBL Swim 54 53 187 970 1087 2845 3622 2521 432 411 425 211 12818 1068.2 42% SBL Boats 106 95 142 186 255 301 214 177 70 89 101 70 1806 150.5 6% Jettv Violation 172 108 161 132 145 238 251 259 103 84 210 162 2025 168.8 7% Pier Violation 91 88 114 660 529 215 175 181 175 53 81 41 2403 200.3 8% Missina Person 14 6 8 48 40 23 51 21 3 7 7 3 231 19.3 1% First Aid 57 44 114 174 135 553 445 291 97 288 84 28 2310 192.5 8% Code Enforcement 649 492 496 842 675 1233 949 1087 714 550 496 463 8646 720.5 29% Drowninas 0 0 0 0 0 0 0 0 0 0 0 0 0 Special Events Police Reauest EMT Assist Total 1143 886 1225 3019 2866 5411 5714 4537 1608 1484 1405 979 30278 S dK B h an ey eac Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 0 2 0 1 1 0 3 0 5 0 12 1 0% SBL Swim 18 9 18 58 119 104 98 91 17 26 35 32 625 52.1 17% SBL Boats 15 13 23 28 53 57 48 29 12 24 19 12 333 27.8 9% Jettv Violation 92 62 111 112 109 115 105 97 32 73 75 116 1099 91.6 30% Missina Person 1 1 0 3 5 7 1 2 0 0 11 1 32 2.7 1% First Aid 11 2 28 38 33 53 73 47 10 28 11 16 350 29.2 10% Code Enforcement 48 56 81 130 178 205 148 107 37 38 52 97 1177 98.1 32% Drowninas 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Special Events Police Reauest EMT Assist Total 185 143 261 371 497 542 474 373 111 189 208 274 3628 Swim zone violations and Code Enforcement comprised 71 % of all actions taken on Clearwater Beach. Sand Key's activities were Code Enforcement and Jetty Violations, that comprised 62% of all activity. . . . May 2001 Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 57 1998 Daily Activity Clearwater Beach Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday TOTAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % 201 73 195 303 404 908 982 715 317 197 233 138 4666 388.8 15% 86 75 230 209 243 667 463 598 214 238 209 63 3295 274.6 11% 111 160 143 214 156 625 579 911 107 158 126 127 3417 284.8 11% 108 70 93 324 198 533 519 421 93 105 154 132 2750 229.2 9% 141 134 185 368 184 581 801 473 182 189 190 183 3611 300.9 12% 153 135 156 939 610 1015 1084 470 181 203 241 172 5359 446.6 18% 343 239 223 662 1072 1082 1286 949 514 394 252 164 7180 598.3 24% 1143 886 1225 3019 2867 5411 5714 4537 1608 1484 1405 979 30278 Sand Key Beach Day Sunday Monday Tuesday Wednesday Thursday Friday Satu rday Total Saturday and Friday were the busiest days of the week on Clearwater Beach comprising 42% of all activity. Sand Key was busy on Sunday and Saturday with 44% of all activity. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % 61 35 73 69 123 94 89 96 17 47 45 79 828 69 23% 33 31 58 48 69 95 71 52 11 35 26 41 570 47.5 16% 18 16 48 42 47 127 79 48 19 10 16 38 508 42.3 14% 4 13 14 39 59 39 43 22 18 2 11 23 287 23.9 8% 22 14 11 43 53 38 62 43 7 14 26 15 348 29 10% 15 12 20 41 48 28 65 23 9 14 13 47 335 27.9 9% 32 22 37 89 98 121 65 89 30 67 71 31 752 62.7 21% 0 143 261 371 497 542 474 373 111 189 208 274 3628 . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 58 May 2001 1998 Activity by Tower Clearwater Beach Tower Jan Feb Mar Apr Mav Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 NA NA NA NA NA NA NA NA NA NA NA 0 0 0% 2 395 334 392 1040 582 943 1189 866 343 447 460 386 7377 615 24% 3NA NA NA NA 210 774 818 737 189 NA NA NA 2728 546 9% 4 241 222 302 733 1035 695 679 639 439 293 327 224 5829 486 19% 5 306 177 295 787 363 545 674 624 217 309 267 183 4747 396 16% 6NA NA NA NA 30 309 454 191 NA NA NA NA 984 246 3% 7 201 153 236 459 462 1120 918 795 297 435 351 186 5613 468 19% 8NA NA NA NA 185 1025 982 685 123 NA NA NA 3000 600 10% Total 1143 886 1225 3019 2867 5411 5714 4537 1608 1484 1405 979 30278 S dK B h an ev eac Tower Jan Feb Mar Apr Mav Jun Jul Aug Sep Oct Nov Dec Total Ave % 1 NA NA NA 25 62 101 93 50 10 NA NA NA 341 56.8 9% 2 185 143 261 371 497 542 474 373 111 189 208 274 3628 274 91% Total 185 143 261 396 559 643 567 423 121 189 208 274 3969 Tower 2 and 7 were the busiest on Clearwater Beach comprising 43% of all activity. . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 59 May 2001 1997 Type of Actions Taken Clearwater Beach Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 2 3 0 2 2 3 3 2 0 0 17 1.4 0% SBL Swim 105 185 1089 668 1630 2469 2689 3557 1246 914 502 74 15128 1260.7 43% SBL Boats 59 63 292 237 242 294 415 418 252 166 132 42 2612 217.7 7% Jettv Violation 126 147 215 153 118 240 201 180 142 117 102 144 1885 157.1 5% Pier Violation 103 112 203 154 251 192 245 185 109 145 168 132 1999 166.6 6% Missinq Person 8 6 105 66 31 72 76 52 17 14 3 4 454 37.8 1% First Aid 67 81 357 259 260 541 504 399 255 146 77 25 2971 247.6 8% Code Enforcement 478 593 909 824 822 1399 1522 1499 606 508 482 587 10229 852.4 29% Drowninqs 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Soecial Events 0 Police Request 0 EMT Assist 0 Total 946 1187 3172 2364 3354 5209 5654 6293 2630 2012 1466 1008 35295 S dK B h an ey eac Action JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Swim Assist 0 0 1 1 0 0 1 0 3 0 0 0 0 0 0 SBL Swim 3 6 81 55 80 82 137 84 62 27 17 15 649 54.1 17% SBL Boats 12 16 46 27 54 35 62 56 43 38 16 18 423 35.3 11% Jettv Violation 88 69 98 94 81 87 87 85 73 74 81 103 1020 85 26% Missinq Person 1 3 12 6 5 3 3 2 3 2 0 0 40 3.3 1% First Aid 7 6 36 32 38 46 41 32 20 17 8 2 285 23.8 7% Code Enforcement 114 79 159 166 186 215 143 114 67 66 92 89 1490 124.2 38% Drowninas 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Special Events 0 Police Request 0 EMT Assist 0 Total 225 179 433 381 444 468 474 373 271 224 214 227 3907 Swim zone and Code Enforcement are the main actions taken on both beaches. 72% of all actions on Clearwater were spent in these areas, while 65% of all actions were comprised of these two on Sand Key Beach. . . . Marine & Aviation Department Beach Patrol Strategic Plan 2001 - 2005 60 May 2001 1997 Daily Activity Clearwater Beach Day JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Sunday 115 143 483 303 315 705 792 1002 419 278 192 138 4885 407.1 14% Monday 109 115 492 232 305 658 695 851 321 312 276 93 4459 371.6 13% Tuesday 92 229 349 175 329 715 698 808 325 227 184 127 4258 354.8 12% Wednesday 93 201 309 209 562 659 614 893 236 196 203 132 4307 358.9 12% Thursday 131 147 325 382 424 721 798 802 259 274 218 183 4664 388.7 13% Friday 121 163 535 558 579 879 1093 772 545 286 195 171 5897 491 .4 17% Satu rday 285 189 679 505 840 872 964 1165 525 439 198 164 6825 568.8 19% TOTAL 946 1187 3172 2364 3354 5209 5654 6293 2630 2012 1466 1008 35295 S dK B h an ey eac Day JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL AVE % Sunday 61 45 123 76 93 97 89 96 72 47 51 64 914 76.2 23% Monday 33 37 58 48 59 41 71 52 23 35 26 32 515 42.9 13% Tuesday 18 18 54 42 44 138 160 148 95 82 77 876 432 36 11% Wednesday 22 19 28 39 59 57 43 22 23 21 11 23 367 30.6 9% Thursday 24 18 25 43 53 52 62 43 37 14 26 15 412 34.3 11% Friday 15 14 27 45 48 80 65 23 33 23 13 33 419 34.9 11% Satu rday 52 28 118 88 88 96 65 89 61 67 71 31 854 71.2 22% Total 179 433 381 444 285 235 177 154 125 121 1074 3913 Clearwater Beach was the busiest on Friday and Saturday with 36% of all activity. Sand Key Beach was busiest on Sunday and Saturday with 45% of all activity. . . . Sailing Center Financial Summary FY-03 Expenditure Category Revenue Profit/Loss Personnel Services $0 Sailinq Center Launch Fee/Lease rate $12,000 Other Ooeratina $600 Instruction $0 Internal Services $32,370 Sailinq Center Rental Fees $0 Capital $0 Vendinq Machine Commissions $0 Boat Storage Fee $0 Membership Fees $0 Total $32,970 Total $12,000 -$20,970 FY -04 Expenditure Category Revenue Personnel Services $0 Sailinq Center Launch Fee/Lease rate $12,000 Other Operatinq $700 Instruction $1,410 Internal Services $33,300 Sailing Center Rental Fees $2,626 Capital $0 Vendinq Machine Commissions $0 Boat Storage Fee $3,944 Membership Fees $1 ,120 Total $34,000 Total $21,100 -$12,900 FY-05 Expenditure Category Revenue Personnel Services $0 Sailinq Center Launch Fee/Lease rate $12,000 Other Operatinq $800 Instruction $1,410 Internal Services $34,400 Sailinq Center Rental Fees $2,626 Capital $0 Vending Machine Commissions $0 Boat Storage Fee $17,544 Membership Fees $1,120 Total $35,200 Total $34,700 -$500 FY -06 Expenditure Category Revenue Personnel Services $0 Sailinq Center Launch Fee/Lease rate $12,000 Other Operatinq $900 Instruction $1,500 Internal Services $35,600 Sailina Center Rental Fees $2,626 Capital $0 Vendinq Machine Commissions $0 Boat Storage Fee $18,854 Membership Fees $1,120 Total $36,500 Total $36,100 -$400 FY-07 Expenditure Category Revenue Personnel Services $0 Sailinq Center Launch Fee/Lease rate $12,000 Other Operatina $900 Instruction $1,600 Internal Services $37,100 Sailinq Center Rental Fees $3,000 Caoital $0 Vending Machine Commissions $0 Boat Storage Fee $19,780 Membership Fees $1,120 Total $38,000 Total $37,500 -$500 CLEAR WATER MUNICIPAL MARINA FY 02/03 SLIP RENT RATE SHEET .IV A TE TENANTS Resident (per foot, per month) Non-Resident(per foot, per month) COMMERCIAL TENANTS CURRENT PROPOSED 4.15 4.36 4.67 4.90 CURRENT 5% INCREASE R NR R NR 226.32 259.59 237.64 272.57 266.26 306.20 279.57 321.51 306.20 352.79 321.51 370.43 332.82 386.07 349.46 405.37 432.66 499.22 454.29 524.18 526.72 609.49 553.06 639.96 601.97 692.27 632.07 726.88 662.16 767.51 695.27 805.89 1083.54 1234.03 1137.72 1295.73 620.16 719.39 651.17 755.36 266.26 306.20 279.57 321.51 332.82 386.07 349.46 405.37 266.26 306.20 279.57 321.51 463.05 532.51 486.20 559.14 213.00 246.29 223.65 258.60 419.35 485.92 440.32 510.22 159.76 186.38 167.75 195.70 213.00 246.29 223.65 258.60 399.38 459.29 419.35 482.25 166.41 193.03 174.73 202.68 4 Passengers 6 Passengers 7 to 19 Passengers 20 to 39 Passengers 40 to 69 Passengers 70 to 89 Passengers 90 to 100 Passengers 101 to 160 Passengers 161 and over Special Purpose - Paras ail ~ulti vessel - small .ulti vessel - large Yacht broker - seawall Yacht broker - multi vessel Yacht repairs - Island Estates Mooring buoys - Island Estates High & Dry - Island Estates Commercial fishing - small Commercial fishing - large Bareboat charter OFFICE/STORAGE RENT Per square foot yearly charge 4.50 4.73 TRANSIENT DOCKAGE DAILY per foot, per day .EEKL Y per foot, per week ONTHY per foot, per month 1.05 4.50 14.00 1.50 6.45 20.15 SLIP REVENUE RATE SHEET Approved by City Manager Date